Trusted Agent profile · Oxford · Oxfordshire
Verified
★★★★★
2,298 reviews across 3 platforms
215 Cowley Road, Oxford, Oxfordshire, OX4 1XF
Part of Chancellors, see every office.
Chancellors's office in Oxford, Oxfordshire, at 215 Cowley Road, is rated 4.5 out of 5 across 2,298 reviews on three platforms, including 625 Google reviews rated 4.3.
625
Reviews on Google
This office
351
Reviews on Facebook
Business-wide
1,322
Reviews on Trustpilot
Business-wide
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Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service
Great service. Thanks to William O`Brien really helpful, friendly, and hardworking. He supported us through the process to find the property and clarifying any questions to take the best course of action. Excellent service would highly recommend.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleJordan is impeccable Highly recommend to work with him
Thank you Raphael for giving our East Oxford branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
TrustpilotReview
Oliver has been amazing in helping me to find a place to live. He replied very promptly and arranged the viewing with a very short notice. He was friendly and polite throughout:) Would definitely recommend this service.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotVery professional service.
Nick and his team did a fantastic job for us. When two other high street estate agents failed to get us a sale, Chancellors stepped in and found a buyer immediately. A very professional service. Highly Recommended.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleUPDATE 29/03/2021: So after being forced to pay this money which can only be classed as theft, I get an e mail from credit control saying I owe the money again! I warn everyone, this branch is as shady as they come. I was lied to and scammed out of £350 and so will you be. WARNING, these people can not be trusted , we were told no credit checks will be carried out by an agent in the flesh and again on the web chat but now they are trying to steal almost £400 from me! Opening a complaint with PRS as one has to wonder how many other people have they stolen or attempted to steal from? Case ongoing and will update but approach at your own peril
We are naturally sorry to read your comments, as you have advised this matter is now with the PRS and we trust their ability to review this impartially with the information they have been provided, we will be supportive in providing any further documents or evidence they require in order to close this matter. We therefore wish you all the success for the future.
3/5
GoogleUpdate: since writing this review Chancellors home office has reached out to me to try to amend the problems and hopefully prevent them from happening again. I still believe you are better off working directly landlord to tenant, but perhaps your experience with chancellors will be better than mine. Original post: You are so much better off to work directly with a landlord. Chancellor's is slow to respond, not very helpful, and uses template rental contracts that may or may not apply to your property. Avoid any miscommunications and delays by working directly with a landlord/tenant.
Hi Amelia, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookI've worked with Jenny, Kate and Lauren at Chancellors on a number of letting properties and they've shown outstanding sense of proficiency. Very good with customer services and have always looked after me as well as tenants I represent. Thanks girls. Keep the good work up!
thanks Jose. its lovely to work with you.
5/5
TrustpilotGreat experience so far
Great experience so far. Nicholas has been great in helping me secure a rental property, and has been very responsive, very patient and understanding. Whenever I needed a question answered he would get back to me quickly.
Thank you JL for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleFinding somewhere to buy in Oxford with limited budget is not easy, but Ella was endlessly patient and thoughtful, which was such a huge help.PositiveResponsiveness, Professionalism
Hi Alice, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleVery pleased with the whole service especially George who dealt with our sale. He was very efficient and professional at all times, no problem was too big or too small to deal with. Thank you George.
Thank you Natalie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotHighly recommend
James has been a massive help the past few weeks, looking for a property was my biggest nightmare until I come across James! He was always on top of everything kept me in the loop throughout.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotJames was really helpful
James was really helpful in sending over properties he thought I'd like, answering any and all questions and responding very quickly to emails and phone calls. I would happily use Chancellors again for my letting needs.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotProfessional and friendly
Katy was looking after us to find us a new home. She called us every week to give us an update and check up on our progress. Very professional and friendly. Highly recommended. Thank you Katy!
Thank you for leaving us this great review Cornelia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotKirsty Sharman
Whilst our move into our new property has been far from seamless, Kirsty Sharman has been fantastic at sorting out our various issues, and has remained polite, professional and understanding throughout. A really credit to chancellors!
Thank you Miss Currie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotThe best ever agent I had dealt with
The best ever agent I had dealt with Prepared for each property with detailed information on each property viewed. Excellent communications skills, polite approachable, honest Skills- knowledgeable, communicative, approachable, listening skills what I actually look for,
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotWent the extra mile
Sophie was friendly, approachable and went above and beyond (including working late on a Friday) to ensure that our property was online for the weekend. Thank you for all your help Sophie, we really appreciated it!
Hi Miss Brock, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Trustpilot5 stars
Lloyd was extremely helpful with our house purchase and answered all our questions promptly and professionally. I will thoroughly recommend Chancellor’s to all of my friends who are going down the route of buying or selling.
Thank you Mrs Leahy-Davies for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotHelpful, friendly, polite and professional
Lydia Oge has assisted in the sale of my property. She has always been very helpful, friendly, polite and professional. Lydia is a credit to Chancellors and I'm happy to give a recommendation on her behalf.
Thank you for leaving us this great review Annie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Prompt organisation of viewings, emails replied to almost immediately on every occasion, and helpful advice provided. A special thank you to Imogen who handled the whole purchase extremely well.
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI used the find a tenant service of Chancellors Cowley, Oxford branch and was very impressed with the service I was given. Pleasant and knowledgeable staff who provided me with great tenants. They made the process extremely easy for me, carrying viewings and helping with documentation, contracts and references etc. They kept me posted through the entire process which was extremely helpful. I will definitely be using Chancellors Cowley again, many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for leaving us this great review Matt, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotSam was very responsive and helpful
Sam was very responsive and helpful and a pleasure to chat to on what we are looking for to get my son on the property ladder . Look forward to working with him going forward
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleAmazing communication between tenants! I sincerely appreciate all the help from the team, Id like to send a special thanks for Tilly Saxton and Steven Sarbatta due to their incredible customer …
Thank you gui_my_g for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookAustyn Green is our property manager, he has been so professional and helpful with a recent issue and is always very responsive whenever we have needed him. His customer service is excellent and he is a credit to the company ??
Thank you so much ??
5/5
TrustpilotApproachable and Supportive Staff
I have been very fortunate to have had assistance from caring and approachable Chancellor's staff. My sale has been complicated. But, thanks to Paul and Rhys, every effort is being made to uncomplilicate the process.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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Tell us what you need and we'll pass your enquiry to Chancellors and up to three other top-rated agents near Oxford.
