Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA smooth transaction
Hi. I bought a house from Chancellor’s in Aylesbury. I dealt with James Green who I found to be very professional and knowledgeable. He helped to make my move run smoothly in difficult times. I would highly recommend James Green.
Withheld · 22 June 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookI would just like to say thank you to Jaymie Cobb who helped me last week she is an absolute star and a credit to the company. By far the best service I have received from Chancellors. Thank you once again Jaymie Cobb.
David · 13 October 2020
Agent replied
Hi David, we are thrilled that you had an excellent experience with us, thank you for leaving us a great review. We will make sure to pass your thanks on to the relevant teams.
★★★★★ 5/5
GoogleChancellors are helping with the sale of my flat, which has been a protracted and frustrating process (absolutely not Chancellors' fault). Ella has been my contact throughout, and her friendly, professional and capable approach has been much appreciated, and has made a difficult process much easier. I've really felt that she is on my side throughout. I recommend Chancellors from the seller's perspective.PositiveResponsiveness, Professionalism
Ren · 27 August 2022
★★★★★ 5/5
GoogleHelen Wood was managing the property that I was looking for. Helen was very supportful and responded promptly for queries throughout the viewing and application process.
Vaishali · 31 March 2023
Agent replied · 29 July 2023
Thank you Vaishali for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookWe just moved out of a property managed by chancellors, the agency and most of the staff working there are extremely incapable, downright unhelpful, with the exception of Isabelle Smyth - Senior Property Manager, so this 5 star goes to her and her only. She remained kind, polite and professional at all situations, was super helpful and where all others failed went out of her way to assist us with our queries. She deserves the recognition, if it wasn't for her we would have had a much worse experience than we did. Thanks Isabelle!
Stephanie · 26 July 2018
★★★★★ 5/5
TrustpilotExcellent service!
Luke and the team have been incredibly helpful over the last five days. Time was of the essence and they ensured our offer was put forward, despite special circumstances. We're very grateful for the extra lengths taken to assist us.
Anon · 7 June 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotGreat service and always kept involved
Demi was very helpful with all her advice and was always on hand to help. Regular phone calls kept me up-to-date on the latest viewings etc and I always felt like I knew what was going on in the process.
Natasha · 1 June 2021
Agent replied
Thank you for leaving us this great review Natasha, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
FacebookKassandra Hopkins was really helpful in assisting my girlfriend with her insurances. She was friendly which made the whole process simple and easy! My girlfriend doesn’t have Facebook but wanted to make sure Kassandra got the recognition for the brilliant customer service she received! Thanks again!
Sean · 30 July 2019
Agent replied
Thank you Sean! ??
★★★★★ 5/5
TrustpilotThe whole experience with Chancellors…
The whole experience with Chancellors was superb. Eve was brilliant, sympathetic, caring and very professional. Very responsive to telephone/emails. Eve needs a gold star for her service within your company. Excellent in every aspect of our transaction.
Well done Eve.
Mrs · 19 May 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotChancellors
Chancellors, and in particular Rebecca, were extremely helpful in the process of purchasing my flat. They dealt with questions promptly and thoroughly, always keeping me in the loop, and maintaining a high level of professionalism despite a very difficult Seller.
Mr · 19 May 2021
Agent replied
Thank you Mr Dan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleThank you Helen Wood for your excellent, efficient and helpful service! We have now secured a rental property in advance of our arrival in Oxford. We are so grateful! Thank You!!!!
Carrie · 15 September 2022
Agent replied
Hi Carrie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotHelen Wood has been a great help
Helen Wood has been a great help in finding a new flat. She was very quick to respond to communication and answered all of our questions. She got the ball rolling in record time and was very flexible. Thank you!
Hannah · 6 May 2021
Agent replied
Hi Hannah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotHelen has been very supportive since…
Helen has been very supportive since the start of the engagement, she is clear and effective in her communication with us. I appreciate her call and her ability to move things forward. I'm satisfied with the service provided by Helen.
Ms · 5 May 2021
Agent replied
Hi Ms Lau, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotChancellors Aylesbury
My friend and I were looking for a flat. We contacted chancellors and they ere very quick to reply. James was very nice and aproachable making sure we were making a right fit and that all our questions were answered.
Miss · 4 May 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotProfessional, helpful service
Felicity was very helpful and friendly throughout the whole process, quick to communicate any updates and patient to deal with any concerns/questions raised. Although not completely familiar with the renting procedure this far it has gone smoothly and without hiccups!
AJ · 4 May 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotThe team at Royal Winchester House
The team at Royal Winchester House, specifically Felicity, were very helpful and provided a great service. Felicity was always available if you had any questions and she went to effort to ensure the process for us was smooth and easy.
Miss · 27 April 2021
Agent replied
Thank you Miss Moran for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotJoseph was great!
Joseph was extremely helpful in finding exactly the right properties for us and never wasting our time with places he knew we wouldn't like.
His intuitive and pro active approach as well as his friendly manner were very well received.
Eve · 22 April 2021
Agent replied
Thank you for leaving us this great review Eve, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
FacebookI would like highlight Nicola Ferguson's work as I've been working with Nicola at the last 1 year and she has done the extra mile in all areas to make it all run smoothly for all her clients . I would be happy to recommend Chancellors and all their team members to both friends and to our clients as well. I think Chancellors should be very proud to have such a helpful assistants and employees with their excellent service skills . Thank you all and thank you Nicola!
Melinda · 10 November 2017
★★★★★ 5/5
GoogleI had a viewing with the lovely Jasmine , she was great an very warm an friendly
Wazima · 20 October 2025
Agent replied · 20 March 2026
Thank you Wazima for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookI recently used chancellors estate agents to move to one of there rented property’s. My dealing was with Declan Hartigan ,Who was very informed very helpful and welcoming. Very professional throughout the whole process keeping me informed with a personal touch. It's always a nice surprise when somebody remembers your name considering the amount of people they have to deal with. I highly recommend chancellors estate agent and I am very impressed with Declan Hartigan. After my Smooth transition into my new home I also have perfect after-care service. Robert Higgins
Robert · 21 September 2017
★★★★★ 5/5
GoogleIt is a pleasure to have Helen Wood as an agent. Helen is extremely professional and attentive and has been very helpful during our search for a home.
Guilherme · 14 December 2022
Agent replied
Hi Guilherme, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookI’ve been really impressed with how helpful the South East area property management team have been, especially Casey Gramson who is always helpful, professional and persistent in ensuring we get the best service from other suppliers, most recently the cleaners at our property. Thanks Casey!
Paul · 9 August 2019
Agent replied
Thank you very much!
★★★★★ 5/5
TrustpilotGood for pet owners
I'm very happy with Chancellors. Ben was really helpful, took an interest in my situation and helped me find a pet friendly property. When one property fell through, alternatives were suggested. Everyone I dealt with was friendly and supportive.
Gemma · 18 May 2021
Agent replied
Thank you Gemma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleSuch a good service by Jordan Gibbs and Akira Harry.
They offered us a great service by guiding us on how to complete the tenancy application; plus whenever we had queries he was very swift at responding - he's also a very patient communicator. Thanks a lot.
Mihail · 11 October 2024
Agent replied · 10 November 2024
Thank you Mihail for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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