Trusted Agent profile Β· Oxford

Breckon and Breckon Oxford reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

290 reviews across 2 platforms

Twining House, 294 Banbury Road, Oxford, OX2 7ED

Breckon and Breckon's office in Oxford, at Twining House, is rated 4.5 out of 5 across 290 reviews on two platforms, including 241 Google reviews rated 4.6.

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4.6 / 5

241

Reviews on Google

This office

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49

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

It was a great experience to rent my house with them, even though I don't speak English enough, they were patient in handing over the keys and all the questions I had, I was promptly answered by email. recommend πŸ‘πŸ½ …

Karen Β· 27 August 2022

Agent replied Β· 26 August 2024

Thank you for your review, we like to help our tenants as much as possible, so lovely to hear we were able to help you with all questions promptly. We hope you enjoy your new home.

5/5

Google

I have been with B&B for 9 years now. All members of staff have been friendly, helpful and prompt at all times. I am very happy with their service.

Francesca Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you for your review Francesca, we love to hear such positive feedback from our landlords, so thank you for providing it to us. From all at Breckon Lettings.

5/5

Google

Breckon and Breckon ( Summertown Branch) handled the sale of our flat very professionally and kept us informed throughout the process. We can highly recommend their services and would like to thank both Patrick and Luke for their hard work!

Runa Β· 27 August 2022

Agent replied Β· 26 August 2024

Thanks Runa, it has been great working with you. All the best for your future plans!

5/5

Google

I just bought a property, Brooke are friendly and helpful, always reply shortly, and update quickly. It makes the Purchase process smooth and no stress.

Kit Β· 23 April 2025

5/5

Google

Looking for a place to rent, we viewed a property with B&B. We were very happy with the flat and just a week after the viewing we had the keys and were already moving in. Ashleigh, our agent, was very prompt and communicated with us every step of the way. Friendly, professional service - highly recommended.

Tom Β· 28 August 2017

Agent replied Β· 26 August 2024

What a great review, thank you very much and for recommending us Thomas. We're delighted that everything went smoothly and if we can be of further assistance please do not hesitate to get in touch.

1/5

Google

Money orientated and regimental letting agency with belittling attitude: - hefty moving in fee - repeated fees for every contract extension (only effort involved is changing a date on the previous paperwork) - after initial first year, every extension needs to be for another 12 months with no earlier exit possible without paying full 12 months rent - compulsory for tenant to take out and pay for additional 'tenants liability insurance' policy - moving out fee - final inspection visit done by external company whose fees need to be paid by tenant

Lucy Β· 27 August 2020

5/5

Google

Excellent initial advice, immediate securing of tenant, excellent and responsive in dealing with paperwork: the Breckon & Breckon team obviously experienced, knowledgeable and efficient.

Alan Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you for your review Alan. We are pleased to have found you a great tenant for your property and we are looking forward to managing it for you in the future. From the Lettings team.

3/5

Google

Everyone is always going to be very nice and polite with you. They take a long time to reply to your emails but always end up being helpful, just expect delays when dealing with them. Stuff will be in the property that is not in the inventory when you move in, make sure you don’t leave it there or you’ll be charged for it when you leave.

Benjamin Β· 27 August 2022

5/5

Google

Excellent service and friendly informative staff.

Annette Β· 19 August 2024

Agent replied Β· 26 August 2024

Thanks for the 5-star review Annette!

5/5

Google

We had excellent service from Patrick. Although in a competitive bid situation, his handling was professional, clear and fair to all. And then, after our offer was accepted, we received his steady hand of support through the process to completion.PositiveResponsiveness, Professionalism

Michael Β· 27 August 2021

Agent replied Β· 26 August 2024

Thank you Michael, hopefully your family will enjoy living in such a lovely location! Best Wishes, Patrick and the team

5/5

Google

A very positive experience all round. Team communicated appropriately throughout and were able to achieve real value for money. 😊 …

Lawrence Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you for your review Lawrence. We enjoyed finding you a new tenant for your property- thank you from Annabel and the lettings team.

1/5

Trustpilot

Summertown office need micromanaging

Summertown office need micromanaging. If they're going to relay an applicants offer to you on your house, ask them if they have checked applicants proof of funds and if they have mortgage agreement in principle in place!

Me Β· 17 July 2024

5/5

Trustpilot

HIGHLY RECOMMENDED

I cannot tell enough how good Breckon and Breckon has been with us. Sophie and Lucy helped us from the very start, from mortgage inquiries to search for solicitors. They were on our side on all the steps that led to completion for our new flat in shared ownership, providing us with excellent advice on every matter. Very professional and customer-centred. Highly recommended.

Ugo Β· 14 September 2022

5/5

Google

I highly recommend Breckon & Breckon agency. They always answered my questions promptly. Also, I like their web application for storing all tenant documents and fast communication of your (possible) queries.

VladimΓ­r Β· 27 August 2022

Agent replied Β· 26 August 2024

Thank you for your lovely review we hope you get settled into your new home. Ashleigh and The Lettings team.

5/5

Trustpilot

Good Lettings Management

I am a Landlord and the whole team at Breckon & Breckon provide an excellent service, finding good tenants, responding promptly to queries and efficiently dealing with any issues that need attention. My tenants are also happy with the service they get with Breckon.

Nigel Β· 25 January 2024

5/5

Google

Perfect place to find your dream home

Nirosha Β· 28 April 2024

Agent replied Β· 26 August 2024

Thank you Nirosha for your lovely 5-star review!

5/5

Google

We had an excellent experience with Breckon & Breckon. Good communications and pragmatic approach to the satisfaction of all parties. Thank you. Would recommend, and intend to engage the team in this office again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Paul Β· 27 August 2020

Agent replied Β· 26 August 2024

Thanks for your kind words. It was a pleasure to deal with you and we hope you we will be very happy in Wolvercote.

5/5

Google

Rented a flat for over 4 years and has wonderful service. Highly recommend.

Stephanie Β· 30 November 2023

Agent replied Β· 26 August 2024

Thank you for being a tenant with us for over 4 years Stephanie, we wish you best of luck in your new home, but let us know if we can help you move in the future- we would love to help! Breckon Lettings team.

5/5

Google

In all our dealings with Debbie we find her very efficient, organised and pleasant. This seems to be a characteristics of the lettings department of Breckon and Breckon staff in Summertown.

Wsg Β· 13 January 2022

Agent replied Β· 12 January 2025

Thank you for your review and we are very pleased to hear your feedback.

5/5

Google

We felt very professionally and carefully treated throughout the whole process from identifying a property to moving in. We felt as if we mattered. Thank you.

John Β· 27 August 2022

Agent replied Β· 26 August 2024

Thank you for your kind review John. It was a pleasure to deal with yourself and your wife and find you a suitable property before your next move. Best wishes, Rachel.

1/5

Trustpilot

Honestly

Honestly, I would be ashamed to be associated with such a bigoted, xenophobic selfish company. My in-laws, were given the run around to a degree that made them feel as if they were not even close to being worthy of renting a flat. Hope they get there comeuppance.

James Β· 2 June 2023

5/5

Google

My wife and I have been pleased with Breckon & Breckon' and the service they have provided us with while we looked for a property to rent and then throughout the reference and move-in process.

Joel Β· 27 August 2020

Agent replied Β· 26 August 2024

Thank you very much for your lovely review, we hope you have settled into the UK. If you need any further assistance please let us know.

5/5

Google

I recently rented a flat through Breckon and Breckon Summertown office. I received a high class service from start to finish. I would highly recommend Breckon and Breckon.

Vivienne Β· 13 January 2022

Agent replied Β· 12 January 2025

Thank you for your review Vivienne, we hope you enjoy your new home!

5/5

Google

we find our 1st property through B&B Summertown branch, they are very professional and provided good service through the whole period.

Yung Β· 27 August 2022

Agent replied Β· 26 August 2024

Thanks Sunny for your kind thoughts, we hope that you are really pleased with your new home. All the best, the Summertown team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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