Breckon & Breckon New Homes reviews in Oxford

★★★★★ 5/5

Trustpilot

Thank you for your help!

Eoin in Oxford was brilliant to work with. Honest, communicative and patient in the face of unexpected complications.

Veronica · 25 February 2026

★★★★★ 5/5

Google

The team were always really helpful. The support with moving in was really good and made the process simple and clear. Very different to my experience with another agency. I would totally recommend anyone rent their property through breckon and breckon, and any tenant is well served by them.

KATE · 1 October 2025

★★★★★ 5/5

Google

Just successfully sold a house through Breckon & Breckon for a higher price than other agents estimated. We had offers within days of going live, thanks to their excellent photos, website and brochure. There were some delays and setbacks but Luke's communication and advice were always excellent, backed up by other team members. Great local knowledge, very professional service and responsive to our wishes. Highly recommended!

Philip · 11 November 2021

★★★★★ 5/5

Google

I would like to express my gratitude to Annabel, Callum, Jodie and the team at Breckon & Breckon for their exceptional and professional rental service. They went above and beyond, handling any issues promptly, and exceeded my expectations. I highly recommend their services without hesitation.

Jaoued · 11 November 2023

★★★★★ 5/5

Google

Absolutely fantastic! Lucy was very responsive and communicated so well. I felt very well looked after during this overwhelming experience. She was always on the end of the phone when I needed her. Thank you to her and all of the staff.

Jenny · 11 January 2024

★★★★★ 5/5

Google

Maddie has been and continues to be great. She is professional and very knowledgeable. When issues arise she is quick to act and give advice when asked.

Will · 11 October 2024

★★★★★ 5/5

Google

Over the years I reached out to many estate agents and property management agencies, mainly throughout my line of work and on a few rare occasions regarding personal matters. I must say that out of all the agencies out there, Breckon & Breckon are outstanding, their performance, professionalism, speed, accuracy and transparency is outstanding. I highly recommended Breckon & Breckon, and if I could give more than the maximum 5 stars review, I would.

Daniel · 20 October 2024

★★★★★ 5/5

Google

My experience in working with Breckon and Breckon had been wonderful from the beginning. They were always very responsive and very easy to get in touch with and had commendable customer care. I would highly recommend Breckon & Breckon to anyone. The Local Manager who helped me through the process was Paige McCann who was absolutely great. She was very efficient with all the work and always polite, responsive and helpful to me throughout the process of renting the property. This made the whole process quite smooth and stress free me. Thank you very much. Keep up the good work.

Thilini · 13 July 2024

★★★★★ 5/5

Google

The whole experience was so positive- very smooth, straightforward, and transparent. Having rented in Oxford in the past, I know this is not always the case. It makes such a difference as a tenant.

Catherine · 10 September 2026

★★★★★ 5/5

Google

We wanted to thank Lucy Morris for giving us a positive experience in buying our new home! She kindly assisted us and had given us prompt response to our queries that made our buying experience much easier. We are very much pleased! ;D

Alessandra · 11 November 2023

★★★★★ 5/5

Google

I recently bought a flat with Breckon & Breckon and was very impressed by their excellent customer service throughout the process. Everyone I was in contact with was professional, friendly, trustworthy, and approachable. As a first time buyer, it was a steep learning curve for me but the team answered all of my questions promptly and gave me much reassurance. I wouldn't hesitate to recommend them - I wish all estate agents were like them, they are the model to follow!

Caroline · 13 June 2024

★★★★★ 5/5

Google

Paign McCann has been very helpful and efficient in answering our inquiries and providing professional advice related to the search of new tenants and property management.

Suky · 10 March 2026

★★★★★ 5/5

Google

Prompt, professional and helpful.

Dimiter · 10 August 2026

★★★★★ 5/5

Google

We are very happy to have just completed on our purchase after months of searching in Oxford. All was was enabled by Patrick at Breckon & Breckon who showed us around and helped us to make a quick and effective decision to agree the deal. The purchasing process was also smooth despite the effects of Covid. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

William · 11 November 2021

★★★★★ 1/5

Google

Unfortunately we rented a property from B&B. Once we left the property the estate agents held back our deposit. They did not thoroughly check the inventory checking in report against the check out report which resulted in us going to a dispute (the adjudicator mostly supported us. Some of the dispute amount was for items that we had complained about when we moved in and were never dealt with throughout the tenancy! They were also shown on the inventory as issues. To then charge us was unacceptable. 1. They tried to charge us a extortionate amount for cleaning even though the property was cleaned to a professional standard. 2. They quoted clauses that didn’t exist in the tenancy agreement to support their claims 3. They tried to charge us for the fire blanket which was attached to the wall! This caused us a lot of frustration and we ended up out of pocket. Terrible service!

Gaby · 14 May 2024

★★★★★ 5/5

Google

Prompt, clear, and professional. As international students, so much of our life here already feels like a series of logistical hurdles, and it’s rare to come across a letting agency that genuinely makes things easier.

Sana · 2 December 2025

★★★★★ 5/5

Trustpilot

Reliable and professional

There is no doubt in my mind that if we had taken our £1m+ property to any other Estate Agent, then it would not have sold so quickly at the price finally agreed. Through the contacts of Luke Mazonowicz, although the property was marketed, we were able to receive an offer within just a few days of the house being on the market.

C · 10 March 2021

★★★★★ 1/5

Google

A very successful and professional company .But …….unfortunately they have a person who is very bad at dealing with customers and is not good at his job. I feel sorry that good company does employs this type of employee. They must be trained first on how to deal with customers. , I advise all people if they have problems to choose right person who can talk to. I hope that the decision-makers take this matter seriously, because this bad treatment by some people with customers is not a good thing for the company.

Ziad · 14 April 2024

★★★★★ 5/5

Google

Lucy Morris was incredibly helpful during my house buying process and very responsive. She made sure I had access to any information needed and helped me chase up my solicitors and complete the purchase. Thank you very much Lucy!

Rita · 11 November 2023

★★★★★ 5/5

Google

Lucy Morris was absolutely amazing and cannot recommend her enough. She was on top of every little detail throughout my purchase and made the whole process a breeze! Highly recommend working with her

Ana · 11 November 2023

★★★★★ 5/5

Google

Absolutely brilliant to work with Luke on the purchase of a property. Process was difficult and drawn out out of our control but the team did a great job of pushing things through and were great at keeping me in the loop. Would definitely recommend!

James · 11 November 2022

★★★★★ 5/5

Google

Update 2: The washer died on me and it was replaced with a washer/dyer (so that solved the dryer situation). Moreover, the agency took precautions about the covid-19 before the government did, so that was good! Update: Overall I am happy with the experience with the agency. However my unit was advertised as having access to a dryer and parking but when I moved in there was access to neither. Maybe its specific to my unit but make sure the amenities advertised are actually provided. This agency is way more functional and friendly than my previous agency (NOPS). When I picked the key the person was very friendly, received me with a tea and explained everything in detail. They were kind to let me be inside of the building -after closing time- to wait for a cab. The flat was in good condition when I moved in. A couple of days after moving, they called me to check if everything was in good working order, which it was (It´s good I don´t have to chase them around and they actually call to see if things are good). Also they will be returning my application fees since now there is a fee ban. So far the experience has been great.

Nelson · 11 November 2023

★★★★★ 1/5

Google

For anyone wishing to rent with Breckon and Breckon - I would strongly encourage you to take videos/photos of your entire property before you move in. Even places that you wouldn’t think of - ie. door frames, inside cupboards, any tiny little mark, EVERYTHING! Breckon and Breckon tried to take our deposit for marks that were already there in check in but claimed they would have been picked up by the company that do the inventory (I proved this wasn’t true) and charged ridiculous amounts of money for the marks which I know they will do nothing about given the state of the place when we moved in from the previous tenant.

K · 11 November 2023

★★★★★ 5/5

Google

I had an excellent experience renting through Breckon & Breckon. The process was straightforward, quick, and handled with professionalism. Special shoutout to Paige, who made the whole renting process stress-free. Highly recommend!

Mark · 11 November 2023