Breckon & Breckon New Homes reviews in Oxford

★★★★★ 5/5

Google

Having spoken with 13 residential sales team in Oxford, I was very pleased to appoint Breckon & Breckon as the selling agents; Patrick Tustian, the main sales manager was eminently professional, diligent in communication and always willing to share his wide-ranging expertise. In a remarkably challenging market, he achieved the guide price for the property and a successful sale; very happy to recommend Patrick and B&B!

William · 11 November 2023

★★★★★ 5/5

Google

I bought my property throught Breckon & Breckon, by the end of 2022. Their help was critical to simplifying an otherwise lenghty and complicated process. Now, after some experiences in letting the flat with other agents, I decided to come back to Breckon & Breckon, certain that their professionalism in the sales' service is comparable to the the lettings' one.

Jose · 9 December 2025

★★★★★ 2/5

Trustpilot

Choose another leasing agency!

I highly recommend you choose another leasing/renting agency if you can-- there are many better managed ones in the Oxford area. During my renting period of 3 months with them, Breckon and Breckon provided very little flexibility, communication, and understanding. The flat was not as described/advertised nor was clean when I moved in. And after paying additional money to opt into flat fair- they still were overly punitive when I moved out. I cleaned the property thoroughly and they still charged me for an additional cleaning because they found one strand of hair... and took a picture of it as proof. They also lied and tried to charge me for a late checkout which flat-fair disputed. They are not a trustworthy nor delightful business to work with.

Sachi · 13 May 2025

★★★★★ 5/5

Google

Friendly, responsive and professional from offer taking to screening to acceptance. The flat was in great and clean condition when I arrived. Little things like soaps and toilet roll and welcome note were nice touches and greatly appreciated. Highly recommend Breckon & Breckon from a first time renters experience.

Radders · 10 March 2026

★★★★★ 5/5

Trustpilot

Highly recommended

John kept us informed throughout our purchase and was very helpful in keeping the momentum going throughout the process. I can’t recommend Breckon and Breckon highly enough.

Gerald · 24 April 2026

★★★★★ 1/5

Google

Had a terrible experience with Breckon and Breckon as a tenant. They attempted to charge us over £550 in end of tenancy charges, stating damage to the flat and no cleaning being done. Their own check in and check out photos demonstrated the claimed damages were present BEFORE OUR TENANCY, as well as showing that the flat was to a sufficiently clean standard. Luckily enough, we were able to proceed through an arbitrator who agreed with us and reduced the end of tenancy charge to less than half of what was originally claimed. Not after a huge amount of stress on our part. I think trying to charge us for damages that were present prior to our move in is extremely disingenuous of Breckon and Breckon, and seems like an approach to try and extract as much money as possible out of tenants. If you are a tenant with B & B, beware! Finally, I see the normal response to these negative reviews is to offer to call an operations manager - I can say with all honesty, I would rather run through stinging nettles and have a lemon juice bath than deal with this organisation again.

Bobby · 1 May 2025

★★★★★ 5/5

Google

Just a few words to commend the continued excellent level of service I have received from Breckon & Breckon - in particular Annabel Barnes - in the recent letting of my property. It all went very smoothly with no delays or problems, Thank you. (Andy McColm)

Andrew · 11 October 2024

★★★★★ 1/5

Trustpilot

They’re just sitting there to loot…

They’re just sitting there to loot money. Hardly any service provided. They’ll eat your deposit money for sure. The customers are the only sufferers here, whether you pay a deposit or a reposit. They do not value customer’s money at all. Even after spending 250 on reposit and 400 on end of tenancy cleaning they’re charging 240 extra for dumb reasons.

Customer · 21 October 2025

★★★★★ 5/5

Trustpilot

Exceptional Service

From the very start George was a pleasure to deal with. His communication was exceptional and the tips he gave meant our house sold with the first viewing. He and the team looked after us so very well, making sure we were kept updated and responded to our many questions in a prompt and thorough fashion. My husband and I would recommend them 100%. Thank you all so very much .Mr & Mrs Howarth. Oxford

Vixen · 9 October 2024

★★★★★ 5/5

Google

There is no doubt in my mind that if we had taken our £1m+ property to any other Estate Agent, then it would not have sold so quickly at the price finally agreed. Through the contacts of Luke Mazonowicz, although the property was marketed, we were able to receive an offer within just a few days of the house being on the market. The selling process was not that smooth as there were potential problems with the survey, problems with tenants and solicitors disagreeing over a 'Covid Clause'. Throughout the pressure to complete quickly and yet at the same time evict tenants, come up with extra documents, do searches and agree over completion dates, Luke remained a) contactable b) positive and c) helpful. Mention should also be made over the brochure produced by Breckon and Breckon. The pictures taken - in particular the kitchen - were superb. Breckon had previously marketed our property in 2016 (a buyer dropped out) so some of the preparatory work had already been done. This gave us confidence. There were delays, true, but outside of Breckon's control. Even though Luke was not always in the office he always replied to emails and phone messages quickly, informatively and professionally. One suggestion: it would be helpful if Breckon and Breckon produced a (branded) folder listing useful (though not recommended specifically) contacts for removals, builders, electricians etc etc. We went from houseowners (of 27 years standing) to tenants and so had to clear our enormous house of furniture in a short time. Some advice in terms of finding new accommodation and emptying the existing house would have been a useful add-on. Competitors to Breckon and Breckon Lettings do provide such help.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 10 December 2021

★★★★★ 5/5

Trustpilot

Great service

From all the people we had to deal with during the process of selling and buying, Leah was the best! Always kept us up to date and chased anything she could, Leah was so helpful during this stressful time. I would highly recommend Breckon & Breckon.

Annette · 30 September 2025

★★★★★ 5/5

Google

At Breckon and Breckon, you are sure of getting immediate response. No drama, no waste of time. Simply genuine care. They have raised the bar now, i feel other sister companies needs to learn from them.

Onu · 10 May 2026

★★★★★ 1/5

Google

Terrible. Three hours late to a viewing and didn't apologise or call up to give me notice. Just kept on saying we'll be there in 5 minutes. Then said that my offer for a place was accepted and only after I had stopped looking for other places told me that it was a mistake and it wasn't actually accepted. Signed on to live at another place and moved in without the furnishings that was promised and had to wait a month for it. Currently living there with a broken window that I notified them about four months and ago and nothing has been done about it yet. Terrible. UPDATE: The window still remains broken despite constant reminders. It has now been more than a year...

TM · 11 November 2021

★★★★★ 5/5

Google

I recently rented an apartment via Breckon and Breckon (B&B) who provided a polished and professional service from start to finish. From my initial inquiry about renting a property to the punctual viewing and then all the way through to signing the contract and getting the keys B&B were friendly and efficient. Great customer service too in the follow-up comms, Phoebe and Louise are ace. Special thanks to Ollie who continues to impress with his excellent recall of every contractual detail.

Rich · 11 November 2021

★★★★★ 5/5

Google

Chris and the team did a fantastic job over the sale and marketing of our house. They proved they knew the market perfectly with the guidance they gave us. They gave appropriate advice about price, performed the viewings and helped us know when to go to best and final offers. In the end they got us an above-estimate sale. Communicating with Chris and the team was easy and they kept us informed throughout the process. Very pleased and would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Heidi · 11 November 2021

★★★★★ 5/5

Google

I purchased a house through Breckon and Breckon. The service was very impressive. I regularly spoke with Chris, Patrick and Luke over a complicated 7 months! Calls were always answered, they stayed in contact regularly and went above and beyond to help me rescue the situation when my own sale fell through via a different agent. They struck me as incredibly genuine, caring, honest and good people. I've recommmed them to lots of friends and I wouldn't hesitate to use them myself in the future.

Defne · 11 November 2021

★★★★★ 5/5

Google

We are returning to Oxfordshire after years working abroad and Joe and Leah have been instrumental in making that happen despite some tricky circumstances they helped us to navigate a path with thoughtful creativity and tenacity which we truly appreciate and has led to the purchase of a really beautiful home, thank you to Breckon & Breckon.

Alex · 25 October 2025

★★★★★ 5/5

Google

The entire process has been smooth, professional, and well-handled from start to finish. The team has been responsive, helpful, and knowledgeable, making everything as straightforward and stress free as possible. We’ve felt well supported throughout, and it’s been a pleasure working with you. Thank you for your efforts. we’d be happy to recommend Breckon and Breckon to others.

Harry · 10 October 2025

★★★★★ 5/5

Google

A big thanks to Patrick and the Breckon and Breckon team for an exceptional and professional service during the sale of our property. Patrick went above and beyond the call of duty. He was always positive and took prompt action to solve problems during the ups and downs of the sale process. I would recommend without hesitation.

Jean · 11 November 2023

★★★★★ 5/5

Google

My friend and I just bought a share ownership house and Lucy Morris has been really helpful from beginning to end. She has been in contact with us regularly and made our first experience on buying the house the smoothest possible. Thank you Lucy, we really appreciated all your help and support during this months :)

Rosa · 11 November 2023

★★★★★ 5/5

Google

We dealt with Joe when buying a house earlier this year. He was friendly, clear, prompt and helpful during the whole process. Much better than previous experiences we've had with other agents.

Will · 20 December 2024

★★★★★ 5/5

Google

Micheal Clifton was great with our move. He was very prompt and helpful through the whole process. Would definitely recommend. Also Charlie and Mel who we interacted with outside of the work place were very informative, professional and helpful and glad we took their recommendation when looking for a new place to live.

Daniel · 11 November 2023

★★★★★ 5/5

Google

Ashleigh has been fantastic. She has gone over and above our expectations and I would have no hesitation in recommending them highly. John from the sales team has also been thorough in his research and candid in his dealings. I can wholeheartedly recommend the Breckon team!

Gajan · 15 March 2024

★★★★★ 5/5

Google

We've known the team at Breckon & Breckon for years and I can't recommend them enough. They are professional, friendly, responsive and personable. One of the few estate agents who understand the local community, listen to what you want, return calls and don't waste your time. Huge thanks to Chris and Lucy for all their help, I wouldn't want to use any other estate agent in the area.PositiveResponsiveness, Quality, Professionalism

Georgina · 11 November 2021