Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotA human touch
Sam went the extra mile to help my fiancee and I through the whole process of visiting, applying for and going through the checks to rent the property we just moved into, and showed much human compassion as we were in think of wedding preparation as well. Great communication from her and all the staff at Andrews, and made it easy. The reference check process was also very straightforward and helpful.
Ed · 27 March 2024
Agent replied · 23 October 2024
Hi Ed & Jo, thank you for leaving us a positive review. Great to see that Sam was on hand to help you each step of the way, we know Sam will really appreciate your feedback and we hope you are settled into your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotBear Flat - Emma Mussert - absolutely fantastic experience
Bear Flat - Emma Mussert. Emma has been leading and supporting with our recent property sale. The process, through matters outside of her control, was very complex and spanned nearly 6 months. Throughout it, Emma was positive, supportive, and proactive - she actively interacted with our solicitors and the buyers to try and speed up action and improve communications. She constantly prioritised checking in to see what more she could do, was instant on her communication and responses and was a real shine of light throughout what was quite a tough and stressful time. I would not hesitate to recommend Emma, she has been absolutely super and the best experience I have ever had with an estate agent.
D · 4 September 2023
Agent replied · 23 October 2024
Hi there! Thank you so much for your lovely review! I am so pleased that Emma was able to help you through the whole process and lead you in the right direction whilst delivering support to yourself the whole way. We really appreciate this review, thank you for the recommendation and we wish you all the best for the future! All the best, Laura.
★★★★★ 5/5
GoogleAndrews provided a great all round service.
Grace looked after my property, introducing her relevant colleagues as required, arranging viewing, referencing, inventory etc,
which has led to a very satisfactory let.
Great no nonsense service.
Tony · 11 September 2026
Agent replied · 11 October 2026
Thank you, Tony, for your wonderful feedback! We're thrilled to hear that Grace and our team provided you with a satisfactory experience. We look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotGreat team work and excellent service
I am glad that I chose Andrews in Headington to fully manage my flat. A recent urgent issue at the flat was resolved very quickly and efficiently and I received very helpful communications along the well. All the team have been extremely helpful, especially Jenny and Samantha who have both provided an excellent, professional and friendly service and I am very reassured that my flat and tenants are well looked after
Meg · 15 March 2024
Agent replied · 23 October 2024
Hi Meg, thank you for taking the time to write us a lovely five star review. I am so glad to hear the urgent issue was resolved very quickly and the team have been extremely helpful and provided you with excellent support. Thank you for sharing your experience and all the best, Laura.
★★★★★ 5/5
TrustpilotOur agent
Our agent, Holly, was extremely helpful throughout the process of buying our first home. She helped made the process feel less stressful and was always accommodating to our needs/ requests such as re-visiting the property on multiple occasions throughout the process and contacting the solicitors to chase up the progress without being asked too. Would always recommend Holly and Andrews.
Dan · 18 September 2024
Agent replied · 23 October 2024
Thank you, Dan. We're thrilled to hear Holly made your first home-buying experience a pretty smooth one. Your recommendation means a lot to us. Enjoy your new home!
★★★★★ 5/5
TrustpilotFurniture deliveries when you live…
Furniture deliveries when you live abroad can be more stressful than normal - especially because you cannot be there to receive them. Luckily for me, Brianna, Karina and Molly went out of their way to ensure that the deliveries made it safely into the property. I cannot thank them enough for being my eyes and ears and door openers. They didn't have to do this - they did it because they provide a brilliant service. Thank you again.
Lesley · 16 September 2023
Agent replied · 23 October 2024
Hi Lesley, thank you for the review. Great to see our staff members going above and beyond to help our customers out when they need us.Fantastic review, thank you Rhys.
★★★★★ 5/5
TrustpilotLetting through Andrews
I've been letting my rental property through Andrews for many years, and have always had efficient and prompt service from whoever I have been dealing with regarding both finding tenants and the management of my flat. Monika Lami is my current contact and she is just as efficient and helpful as her predecessors - I am very pleased.
AA · 8 October 2024
Agent replied · 23 October 2024
Thank you ! We're thrilled to hear about your positive experience with our team, especially Monika. Your satisfaction with our service over the years means a lot to us.
★★★★★ 5/5
TrustpilotFirst time buyers
Upon getting an offer accepted for our first home, we can recommend Andrews and more specifically, Elliot, the estate agent that we have dealt with directly. He has been super helpful, always approachable and quick to return our questions and queries. As first time buyers the whole process was very new to us but Elliot made things as simple and straightforward as possible and we have felt confident throughout the process.
Lee · 14 February 2024
Agent replied · 23 October 2024
Hi Lee, thank you for the five star review. Fantastic to see that Elliot and the team were able to deal with all your needs and help you through the process. We know that it can be difficult to navigate a house move, especially as a first time buyer, so it's brilliant to see that the Andrews team were on hand to help you each step of the way. Thanks, Rhys
★★★★★ 5/5
TrustpilotThank you for your help yesterday…
Thank you for your help yesterday Sammi. New to the rental market - and the area, you explained what the rental market in Oxford is like - and managed our expectations in a kind and thoughtful manner. Thank you for making sure we were able to view the property during our brief visit to the city.
Rachel · 1 November 2024
Agent replied · 23 October 2024
Hi Rachel, thank you for taking the time to write a five star review. Great to see the lads were well looked after whilst they were renting with us and Lydia was able to assist them! Thank you for your kind words and all the best, Laura.
★★★★★ 5/5
TrustpilotWe dealt with lovely Hayley…
We dealt with Hayley Tennet when we needed some help. She was amazing. Really intuitive, helpful and knowledgeable. She recognised what was important to us and really reassured us over any concerns we had. She made everything clear when we didn’t understand things. We left the meeting feeling positive and that we were in very good hands. Highly recommend Hayley at Andrews.
ASB · 23 July 2024
Agent replied · 23 October 2024
Thank you for your kind words about Hayley! We're thrilled she provided such excellent service and reassurance. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleOur property has been fully managed by Andrews for more than a decade. We feel reassured by the whole team at Headington. We had been dealing with Julie Calver and Elizabeth Taylor in the past years and have done a fantastic job. Most recently we have dealt with Sammy and Anisa which have been most helpful in our recent letting.
Bask · 24 August 2024
Agent replied · 23 October 2024
Thank you, Bask. We're thrilled to hear about your positive experience with Julie, Elizabeth, Sammy, and Anisa. Your trust over the past decade means a lot to us.
★★★★★ 5/5
TrustpilotCaring and helpful team
I would like to take a moment to thank Tracy and her team at the agency. My partner and I were facing difficulties in locating an available flat, but thanks to their diligent efforts, we were presented with several viable options. The support throughout the process has been invaluable, and I am truly grateful for everything they have done.Thank you 🙏
Valentina · 6 August 2024
Agent replied · 23 October 2024
Thank you, Valentina! We're thrilled Tracey and the team could assist you and your partner in finding the perfect flat. Your kind words mean a lot to us!
★★★★★ 5/5
TrustpilotExceptional support provided by Connor…
Exceptional support provided by Connor during the whole process. Always a phone call away and ready to assist where needed. From day one Connor gave me the confidence needed on how to tickle each step of the process. He was always transparent and his communication ability is brilliant, always keeping the communication lines clear between myself, him and the solicitors.
Consumer · 23 February 2026
Agent replied · 23 October 2024
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Connor. Providing exceptional support is our priority, and we're glad Connor made the process smooth for you. We appreciate your kind words and look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAmazing support from the team
The team were incredibly supportive throughout the transaction; as a first time buyer, I was new to the process and Emma was there to support me and make sure all of my questions were quickly answered and provided me consistent updates. Thank you to Emma, Zak and the rest of the Andrews team for all of the help, would definitely recommend :)
Gabriela · 12 July 2024
Agent replied · 23 October 2024
Hi Gabriela, thank you for taking the time to share your experience. Brilliant to see that Emma, Zak and the rest of the team were so accomodating, providing you with all the support you required throughout. Thanks again, Rhys
★★★★★ 5/5
TrustpilotMonika is great help and pleasure to…
Monika is great help and pleasure to work with. Highly recommend.
Charlie · 12 October 2026
★★★★★ 5/5
TrustpilotI had a fantastic experience working…
I had a fantastic experience working with Andrews bath. They were incredibly professional,and helpful throughout the entire process.we found the perfect home that meets all our needs. Highly recommended!
Pavankalyan · 28 September 2026
Agent replied · 10 October 2026
Dear Pavankalyan Yadav Janapati,
Thank you for your wonderful review! We're thrilled to hear about your fantastic experience and that we could help you find the perfect home. Your recommendation means a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHighly recommend Andrew’s for tenants
We are currently working with Tracey at Andrew’s and the process so far has been brilliant! Tracey keeps us updated throughout the process and understands exactly what we are looking for in a property. So often with estate agents it can feel like they don’t care but it’s not the case with Andrew’s at all. Highly recommend Andrew’s for tenants!
Paigan · 1 August 2024
Agent replied · 23 October 2024
Thank you, Paigan! We're thrilled to hear about your positive experience with Tracey. Your recommendation means a lot to us. We look forward to continuing to help you in finding the perfect property!
★★★★★ 5/5
TrustpilotSamantha is an ace letting agent
Samantha is an ace letting agent from Andrews who helped me finding my apartment in Oxford. She guided me in each and every step, from apartment visit to handing the keys with great details and the whole experience was really smooth overall. She has a lovely and professional personality and sharp communication skills. I would like to thank her for all the help and wish her very best for future.
Suman · 9 January 2024
Agent replied · 23 October 2024
Hi Suman, we really appreciate you taking the time to write a review and share your feedback. We know Samantha works hard to deliver a great service to our customers so brilliant to see that's been the case for you too. Thanks for sharing, Rhys.
★★★★★ 5/5
TrustpilotI had a great experience with Daniel…
I had a great experience with Daniel and Zi during the process of letting a property. They were both very prompt with responses and made sure to return calls when I left messages….as well as reassuring me when I was getting anxious. The team in Midsomer is very friendly and always ready to help….
Busi · 25 October 2024
Agent replied · 23 December 2024
Thank you, Busi! We're thrilled to hear about your positive experience with Daniel, Zi, and the Midsomer Norton team. Your kind words mean a lot to us. Best Wishes, Jake
★★★★★ 5/5
GoogleOne of the most, if not the most, professional real estate agency I came across in Oxford, when trying to rent an apartment. Their processes where well established and reliable. They provides all the information needed for the apartment, and they met all their deadlines and appointments with extreme care. Anisa was extremely helpful and accomodating.
Alfons · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for your kind words, Alfons. We're delighted to hear about your positive experience with Anisa and our team.
★★★★★ 5/5
TrustpilotRebecca Newbrook has been the best.
Rebecca Newbrook has been very patient as she managed various issues with the property and with diligence and care despite the length of time it has taken to try to resolve these issues.She has kept us informed of the progress during this time which has been so much appreciated.Thanks again, Rebecca.
MD · 3 December 2024
Agent replied · 23 December 2024
Thank you for your kind words, MD. We're delighted to hear that Rebecca's diligence and care made a positive impact. Your appreciation means a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSteve is a fantastic agent
I purchased a flat through Andrews, completing 25/10/2024. Steve was such a massive help throughout the whole process, reassuring me on various aspects I was unfamiliar with as a first time buyer and stepping in to keep the process moving whenever things slowed up. I would greatly recommend buying through the Andrews team!
Philip · 2 November 2024
Agent replied · 23 December 2024
Thank you, Philip. We're delighted to hear about your positive experience with Steve and our team. Your recommendation means a lot to us. Enjoy your new home!
★★★★★ 5/5
TrustpilotMonika Lami
I’ve been a landlord with Andrew’s for almost 5 years and from day 1 they’ve been extremely helpful and professional. I’ve never experienced any issues or problems.
Nadia · 30 September 2026
Agent replied · 10 October 2026
Hi Nadia, thank you for your kind words and for being with us for almost 5 years! We're thrilled to hear about your positive experience. Your feedback motivates us to continue providing excellent service. If you ever need assistance, feel free to reach out.
★★★★★ 5/5
TrustpilotToday I took a call from Shamiya
Today I took a call from Shamiya. As a first contact I was extremely impressed with her telephone manor on the whole then as we talk and found some common ground Shamiya was very helpful, empathetic and genuine. I felt listened to and respected during and after our conversation. Thank you, Johanna
Johanna · 11 November 2024
Agent replied · 23 December 2024
Thank you, Johanna! We're thrilled to hear about your positive experience with Shamiya. Your kind words mean a lot to us. Best wishes , Lisa
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