Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotFormer employee have asked for a copy…
Former employee have asked for a copy of my P45 for weeks and nothing happens. They are useless from head office to the branches themselves. I am glad I have recorded their calls and promises! I didn’t even want to give a star but I had no choice. Instead of replying to my message please just get a copy of my p45, but it can’t be that hard surely for such a successful agent like yourselves??
Ja · 12 May 2022
Agent replied · 25 October 2024
Thank you for your feedback. We just completed a systems upgrade that affected our ability to process requests for copy documents whilst we continued to issue originals, however we are now clearing any outstanding requests and this will be resolved for you shortly.
★★★★★ 5/5
TrustpilotLisa and Robbie were great
Ruth · 2 April 2024
Agent replied · 25 October 2024
Hi Ruth, thank you for the five star review. Brilliant to see that Robbie & Lisa from Andrews Southville have been able to provide an excellent service to you. Thank you, Rhys
★★★★★ 5/5
TrustpilotGreat Enquiry Experience
My experience regarding an enquiry into letting our a property was improved by Karen in the Wallingfon office. She took her time to listen to my queries and answered in great detail, with a lot of patience. Overall she was lovely to speak to and has helped positively aid my decisions moving forward.
Customer · 26 March 2024
Agent replied · 25 October 2024
Thank you for the five star review. We know Karen will really appreciate seeing your fantastic feedback. Thank you for sharing your experience with us, Rhys.
★★★★★ 5/5
TrustpilotJas was brilliant
Jas was brilliant, did a great job and very welcoming!
JJ · 7 December 2023
Agent replied · 25 October 2024
Thank you for the positive review, great to see you had a five star experience with us!
★★★★★ 5/5
TrustpilotPURCHASE
Have exchanged contracts on a residential purchase. The services from Graeme and Issac has been first class. I can not thank them enough for thier professionalism, efficiency and excellent client care they have provided. They made the purchase seem less daunting than i was expecting and looking forward to dealing with them moving forward on differant transactions. Highly recommended.
Premal · 1 June 2022
★★★★★ 5/5
GoogleDavid and James have been wonderfully helpful and supportive over the sale of my mother's flat. There were plenty of viewings and several offers, leading to a great sale. And all against the background of the restrictions imposed during the coronavirus pandemic. All the Rose Hill Allen & Harris staff were professional and efficient at every stage of the process. Thank you!PositiveResponsiveness, Professionalism
Suzie · 24 October 2021
★★★★★ 5/5
GoogleAmazing experience looking for a property to rent in Oxford with Stuart. Was always the first to call when he had a new property coming to the market which i found really helpful as i was relocating to the area
Jack · 2 November 2024
Agent replied · 9 November 2024
Thank you Jack for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
TrustpilotNancy is a friendly and energetic…
Nancy is a friendly and energetic estate agent.
Samiran · 11 January 2024
Agent replied · 25 October 2024
Thank you for your review Samiran. I am glad that you had a good experience with our negotiator Nancy. Would love to know if there is anything more we can do for you as a customer.Kind regardsCarl HowardGroup Chief ExecutiveAndrews & Partners
★★★★★ 5/5
TrustpilotFriendly and helpful
Popped into Andrew’s in Downend and met a polite, friendly chap called Nick who was super helpful and informative about all the properties in the area. Can’t wait to show my partner what houses are in the area and maybe one will be our future home!
Customer · 20 July 2024
Agent replied · 25 October 2024
Thanks for the positive review. Great to see that Nick was so helpful and he was able to help you with everything you needed. Good luck with the home hunting! Thanks again.
★★★★★ 5/5
TrustpilotProfessional and helpful
Kamilija and Kish are two great people to have on your side when selling your property. They are professional, empathetic, helpful, knowledgeable and super conscientious, and will give you good advice and support the whole way through. The service they give is personal and attentive. You couldn't ask for better advisers. Thank you!
Ruth · 8 March 2024
Agent replied · 25 October 2024
Hi Ruth, thank you for the review. Amazing to see that Kish & Kamilija have been on hand to help you with each step of your sale, fantastic to see them sharing their wealth of knowledge with you along the way. Thanks again, we know they will really appreciated reading your feedback, Rhys.
★★★★★ 5/5
TrustpilotMidsomer Norton Branch
Lisa and her team at Midsomer Norton made selling our home in uncertain times very stress free, They did exactly what they had promised to do, they communicated frequently, from the moment they were engaged to the moment we completed.Could not recommend the team highly enough.
Andrew · 26 July 2023
★★★★★ 5/5
TrustpilotBoth Maria and Ed of Reigate Branch are accommodating and friendly.
Both Maria and Ed of Reigate Branch are very accommodating and friendly. The open house already got fully booked when I sent my inquiry but they made sure that I was on the waiting list and did not fail to inform me once there was an available slot.
Melody · 1 June 2024
Agent replied · 25 October 2024
Hi Melody, what a brilliant review, amazing to see that Maria & Ed were able to provide you with support and clear communication throughout. Thanks, Rhys
★★★★★ 5/5
TrustpilotA big thank you to Brian Barnsby at the…
A big thank you to Brian Barnsby at the Morden branch. He showed great compassion and patience as we struggled to come to terms with selling our home of 41 years . He has had years of experience and understands the range of emotions people feel when faced with change.
Kathleen · 21 March 2023
★★★★★ 5/5
GoogleIt was very amazing to have met Michelle and Kelly who has help me through my mortgage this year. they are really an experienced advisor very good at what they do and I would recommend Allen and Harris to anyone who’s looking to Mortgaging anytime soon good luck.
Banky · 26 May 2024
Agent replied · 23 October 2024
Many thanks Banky for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotI'd like to thank Edward and his team…
I'd like to thank Edward and his team of the Kingsbury branch.After only 4 weeks I had a buyer. He offered me some very good advice, abd kept me up to date with developments. Whenever I had a query, he was quick with a answer. I would totally recommend them.
Ian · 13 March 2023
★★★★★ 1/5
GoogleI would not recommend
Terence · 10 December 2025
Agent replied · 22 November 2025
Dear Darren, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your dissatisfaction further and ask that you please contact us at socialmedia@allenandharris.co.uk in order to resolve this.
★★★★★ 5/5
TrustpilotExcellent costumer approach
Thank you Mukul for being so patient and explaining everything to me, breaking everything down and making it clear and understandable. Buying a house is a very complex and scary process but it's wonderful to find people who can make it a bit easier along the way.
Maria · 6 June 2023
★★★★★ 5/5
TrustpilotWonderful property viewing
Shamiya gave a welcoming and charismatic tour of the property. She was very helpful with any questions I had and answered many before I could ask them, showing how well she knows the properties she is showing and what tenants are looking for.
Jodie · 15 August 2024
Agent replied · 25 October 2024
Thank you, Jodie. It's great to hear Shamiya provided such a welcoming and informative property viewing. Your feedback is much appreciated.
★★★★★ 4/5
TrustpilotRental viewing with Issy
Issy from the Downend, Bristol office invited us to a property viewing; she was punctual, straightforward and answered all our questions. We didn't feel rushed or pressured at all. A good experience, happy to recommend.
Matthew · 17 December 2024
Agent replied · 29 December 2024
Thank you Matthew for your positive feedback about your experience with Issy. We're delighted to hear that you felt comfortable and well-informed during the property viewing. Your recommendation means a lot to us. Best wishes , Lisa
★★★★★ 4/5
TrustpilotGreat viewing with Nancy Henley
I was met by Nancy Henley to be shown around the property. The viewing was on time and I was able to receive all the information I needed. Nancy was able to answer all the questions. The agency was quick with their responses and booking the viewing slot.
Hanna · 28 April 2023
★★★★★ 5/5
TrustpilotViewing experience
I attended a viewing with Rana Ralton from the Reigate branch and found her to be very helpful and personable. She was knowledgeable about the property and vendor's position and made it a relaxed and comfortable experience.
Nessy · 13 November 2024
Agent replied · 29 December 2024
Thank you, Nessy! We're thrilled to hear that Rana made your viewing experience relaxed and comfortable. Your positive feedback is greatly appreciated. Best wishes, Jake
★★★★★ 5/5
TrustpilotShanon was very friendly.
Shanon was lovely and friendly.
Joanne · 30 January 2024
Agent replied · 25 October 2024
Hi Joanne, thank you for the review. Great to see you had such a nice experience with Shannon. Thanks, Rhys
★★★★★ 5/5
GoogleGreat service. Guiding through every step with patience.
Farah · 27 October 2025
Agent replied · 10 November 2025
"Thank you for the kind words! We strive to provide exceptional service and are so glad to hear that we exceeded your expectations. It was our pleasure to guide you through each step of your experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
TrustpilotGreat viewing with Harpindar at…
Great viewing with Harpindar at Andrew’s Bristol , very kind and professional
Esra · 15 September 2025
Agent replied · 22 September 2025
Hi Esra, thank you for your kind words and feedback! We're thrilled to hear about your positive experience with Harpindar at our Bristol location. Your satisfaction is important to us, and we look forward to serving you again. Best wishes , Lisa
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