Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat communication
Communication was great. Lisa was very helpful throughout the whole process and answered any questions we had.
Matt · 27 September 2023
Agent replied · 25 October 2024
Hi Matt, thank you for the five star review. Great to see Lisa was on hand to help you throughout your experience with Andrews, we really appreciate your feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotShannon was a star
Shannon was a star. Super helpful
Caroline · 22 May 2024
Agent replied · 25 October 2024
Hi Caroline, thank you for the five star review. Great to see that Shannon was so helpful to you. Thanks again, Rhys
★★★★★ 5/5
GoogleThanks for your services… great people… they understand requirements and work accordingly… thank you so much .
Salma · 1 October 2025
Agent replied · 8 October 2025
We're so glad you had a great experience with our team! It's our priority to understand your needs and deliver exceptional service. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotFriendly agent
Friendly agent, and happy to answer all questions necessary. Would definitely recommend.
Dave · 18 November 2025
Agent replied · 22 November 2025
Hi Dave, thank you for your wonderful review! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotExcellent service and communication
I spoke to Drew (Andrew Palmer) and was really impressed by his professional and courteous manner. He was able to give some really helpful advice and I felt I could trust his expertise with my property. Andrew even followed-up with further contact, as promised and I appreciate the attention to detail, during the discussion.
Kay · 28 April 2023
★★★★★ 5/5
TrustpilotFantastic estate agents, friendly staff
Fantastic from start to finish. Not only was Connor fantastic during his viewings and his knowledge was great, the whole team was equally as great when we enquired about properties. It sounds like the whole team work together to make the end consumer happy and it was honestly a great experienceThank you so much
Consumer · 1 May 2024
Agent replied · 25 October 2024
Hi there, thank you for your five star review to Connor. Brilliant to see Connor provided you with his excellent knowledge and the team were able to make it a great experience for yourself! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotStan from the Orpington Branch has been…
Stan from the Orpington Branch has been a joy! He has made this process extremely easy for me and has been transparent throughout. Communication has been flawless and all questions I have had have been answered efficiently and fully. Thank you for the experience and for sourcing me a beautiful place to live.
L · 25 April 2023
★★★★★ 5/5
TrustpilotOne of the trustworthy company where…
One of the trustworthy company where they had supported for the house viewing for multiple attempts within quicker duration with fast and prompt response . Especially zyad is quite supporting in following up closely and support the customer needs..thank you for that
Mohammed · 14 November 2024
Agent replied · 29 December 2024
Thank you, Mohammed! We're so pleased to hear about your positive experience with our team, especially Zyad. Your kind words and trust mean a lot to us. Best wishes, Jake
★★★★★ 5/5
TrustpilotFriendly and efficient service
A big thank you to all the staff at the Bear Flat Branch, in particular Emma Mussert. From the start we received friendly and enthusiastic advice, our enquiries were always dealt with promptly, in a friendly manner and we received regular feedback during which turned out to be a long and protracted sale.
John · 21 April 2023
★★★★★ 5/5
TrustpilotLouise Gonella
Louise Gonella , the property manager was so helpful and organised an engineer to fix my hot water and heating as a matter of urgency and it was fixed the next morning . I’m so grateful to her for getting on to it so quickly .
Melanie · 10 September 2024
Agent replied · 25 October 2024
Thank you, Melanie! We're thrilled to hear Louise was able to assist you promptly. Your satisfaction is our priority!
★★★★★ 5/5
GoogleI've been using Allen and Harris (specifically Aaron Saran) as a mortgage broker whilst trying to buy a house in Oxford. Aaron has been extremely helpful, offering to go above and beyond to help sort out the various issues that arise in a property purchase. Thoroughly recommend. They're not the cheapest, but you get what you pay for.
Robert · 24 October 2022
★★★★★ 5/5
TrustpilotGreg Lines of Stroud Branch 5 stars
Greg Lines of Stroud Branch is a great communicator and is thorough and professional.
C · 26 October 2023
Agent replied · 25 October 2024
Thank you for leaving a five star review, we believe that communication is key to any relationship and it's brilliant to see Greg has been on hand to keep you updated throughout your dealings with us.Thanks, Rhys
★★★★★ 5/5
TrustpilotThe selling of my two bedroom flat…
I would just like to take this opportunity to thank james and his team at Andrew’s in Wallington for the smooth sale of my flat in wandle road hackbridge, Wallington, Surrey I would without hesitation highly recommend them to family and friends who where looking to buy or sale a property they are very good at what they do .
Joe · 11 December 2023
Agent replied · 25 October 2024
Hi Joe, thank you for your five star review! Great to hear you had a smooth sale with your flat and the team were able to assist you! Thank you for the recommendation too, it is really appreciated! All the best, Laura.
★★★★★ 5/5
GoogleWhat a fantastic job thank you Ollie and Dylan very professional and very active in getting my house marketed and sold 👍👍 and pursuing the exchange through the chain great communication at all times . Certainly would recommend them to anyone thank you again 😁😁 …
Andy · 24 October 2023
★★★★★ 5/5
TrustpilotGreat estate agent!
Elliot, the estate agent that has helped us secure an offer on a house has been great. He’s friendly and approachable and is easily reachable. He is also very quick to respond to enquiries and appears to do what he can to update you on news. Would definitely recommend him to others trying to buy a house!
Beth · 12 February 2024
Agent replied · 25 October 2024
Hi Beth, we certainly know that Elliot will love seeing your feedback and it's brilliant for us to see all his hard work and efforts recognised. Thanks for spreading the word about the fantastic work he does. Thanks again, Rhys
★★★★★ 5/5
TrustpilotSearching for a flat
I am searching for renting a flat and came across this estate agency. I contacted them by email about a flat and the day after I received a call from them. The estate agent, Kiana, was very nice and helpful answering to my enquiries. Easy to talk and friendly.
Africa · 10 July 2024
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and leave a review. Fantastic to see that Kiana was such a source of help throughout your dealings with us. Thanks again, Rhys
★★★★★ 5/5
TrustpilotQuick and reliable service guaranteed
Shannon has been incredible, from the moment we said we wanted to put our property on the rental market she actioned the request quickly, provided relevant documentation swiftly and kept us informed at every opportunity. The house had new tenants in within a couple of weeks. Thank you for all your help.
Lauren · 29 April 2023
★★★★★ 5/5
GoogleStuart at Rose Hill is always responsive and does what needs to be done, and on time, without fuss. He is a useful contact.PositiveResponsiveness, Quality, Professionalism, Value
Alex · 16 October 2024
★★★★★ 5/5
TrustpilotBalham Branch - Shannae! ⭐️
Shannae at the Balham branch has honestly been amazing! She has been great at communicating with both myself and my parents and has kept us up to date with any new updates! Thank you for making the process of renting a little less stressful! A star service 😀
Lou · 23 July 2024
Agent replied · 25 October 2024
Thank you, Lou! We're thrilled to hear about your positive experience with Shannae at our Balham branch. Your kind words mean a lot to us. 😊
★★★★★ 5/5
TrustpilotOutstanding service
First estate agent I contacted. Polite, efficient and made understanding all the legality simple and straightforward. Contact via, SMS, email and phone easy, always prompt and what made it more easy, I got tenants within weeks - no wait. Staff very professional and knew exactly what their client wanted. Fantastic service - Thank you to all but especially Nathan.
Rahman · 3 August 2022
★★★★★ 4/5
TrustpilotOverall good to deal with
Overall good. Communications is sometimes hit and miss
Alex · 13 February 2024
Agent replied · 25 October 2024
Hi Alex, thank you for the four star review. If there was anything else we could have done to make your experience five star, please let me know. RMessengern@AndrewsOnline.co.uk, thanks, Rhys
★★★★★ 5/5
TrustpilotJas was really nice on the viewing and…
Jas was really nice on the viewing and helpful explaining everything!
Rhys · 7 December 2023
Agent replied · 25 October 2024
Hi Rhys, thank you so much for taking the time to leave us a five star review. Great to see you had such a positive experience with Jas on your viewings.
★★★★★ 5/5
TrustpilotIt was seamless
It was seamless, Nicole was really helpful in providing accurate information quickly.
Damilola · 13 November 2023
Agent replied · 25 October 2024
Hi Damilola, fantastic to hear it was a seamless process for yourself! Thank you for taking the time to share your experience and all the best, Laura.
★★★★★ 5/5
TrustpilotBest for support of a private landlord
Thank you Greg Lines and the team at the Stroud branch for your help again as I relet my property: From recommendations for decorators and inventory takers, guidance on taking references and providing rent reviews. I will always use Andrew’s to find me new tenants and support me as a landlord. Highly recommended.
Karen · 2 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.