Every review we hold for the Overdown Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe used Arins to sell our property and found them to be professional, honest and communicative through the entire process. We ended up selling our property quicker than expected and subsequently bought a property listed by them also.
Their viewings are professionally conducted, the agents know what they're talking about and when they didn't know an answer they found it immediately. Throughout the process, as a buyer and a seller with Arins I can honestly say we are so grateful to Richard, Ryan and the whole team who were involved as they made it so easy. We had tried previously to sell our property with another agent and had a very bad experience so we were initially apprehensive to go through the process, but they put me at ease straight away.PositiveQuality, Professionalism
Stacey · 24 August 2020
★★★★★ 1/5
GoogleI would give -5 stars if possible. I recently had my house on the market in Tilehurst with an online agent, Arins thought it was appropriate to regularly knock on my door & write to me being aggressive and telling me that I was never going to sell my house with an online agent, I told them more than once to stop contacting me but that did not stop them. I have never dealt with such an arrogant "director" and company, they constantly criticised everything I was doing because I wasn't using them. Two of my friends have also had the same issues with Arins. I ended up selling through a far more professional and non pushy agent. STAY AWAY
Jonathan · 8 June 2018
★★★★★ 5/5
GoogleExcellent service from the start, Richard went above and beyond in helping me through a painful and difficult onward chain! Would thoroughly recommend to anyone buying/selling locally.
Lauren · 8 June 2018
★★★★★ 5/5
GoogleSo impressed with the whole team at Arins Tilehurst but a particular mention has to go to Ryan, who worked enthusiastically and tirelessly to help our purchase go smoothly. They always managed to strike the perfect balance between friendly and professional and were enormously welcoming of the constructive criticism we offered. Many thanks!
Lisa · 7 June 2022
★★★★★ 1/5
GoogleMy girlfriend and I recently had dealings with Richard at Arins. He was aggressive when we told him our house was due to go onto the market with another local agent. Why anyone would sell or buy through them I really don't know. I wouldn't even view a house which is perfect for me as Richard and his Staff are so unprofessional
Thomas · 8 June 2018
★★★★★ 5/5
GoogleWe would just like to thank everyone at arins .
In our opinion the best estate agents in reading. Everyone we dealt in the tilehurst office was very helpful and professional.
You should be careful you will give estate agents a good name!
Martin · 7 June 2022
★★★★★ 1/5
GoogleRating only, no written review.
Elsie · 15 February 2026
★★★★★ 5/5
GoogleVery professional service with good communication throughout the sale of my property. Would recommend.
Lesley · 8 June 2018
★★★★★ 1/5
GoogleAwful experience, didn't know basic chain information.
Patrick · 8 June 2017
★★★★★ 1/5
GoogleAwful, absolutely incompetent
Lisa · 8 June 2019
★★★★★ 5/5
GoogleRating only, no written review.
Jennifer · 14 February 2025
★★★★★ 5/5
GoogleRating only, no written review.
Ohid · 7 June 2021
★★★★★ 5/5
GoogleRating only, no written review.
Sharon · 8 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
