Trusted Agent profile Β· Ossett

Richard Kendall Ossett reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,041 reviews across 3 platforms

Unit 2 Wellgate, Ossett, WF5 8NS

Richard Kendall's office in Ossett, at Unit 2 Wellgate, is rated 4.8 out of 5 across 1,041 reviews on three platforms, including 186 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

186

Reviews on Google

This office

Facebook logo

4.2 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

845

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ossett office, from every platform, shown as written. First names only.

5/5

Trustpilot

Had a great experience buying my first home

Had a great experience buying my first home through this agency. Amber was always super helpful and quick to respond to any questions I had throughout the whole process. She kept everything clear and stress-free from start to finish, couldn’t have asked for better communication or support. Would definitely recommend to anyone buying or selling!

Brad Β· 22 October 2025

5/5

Trustpilot

Excellent, Professional & Friendly Service

We appointed Richard Kendall due to an unacceptable & unprofessional service from another Estate Agent.From the initial phone call through to the date of completion Richard Kendall remained professional throughout the whole process.Mandy was our key contact throughout & although there were issues with other Estate Agents & Solicitors, she kept us informed at all times in a professional, friendly & timely manner.I would definitely recommend Richard Kendall Estate Agents & wouldn't hesitate to use them again should we decide to move again in the future.

Craig Β· 22 March 2023

Agent replied Β· 19 June 2024

Thank you for the review for Mandy

5/5

Trustpilot

Emily Dunbar, THANK YOU!

Richard Kendall were the estate agent of the property we were purchasing. We were dealing with Emily Dunbar and I cannot thank her enough for her patience and amazing service throughout such a stressful process. We will definitely be coming to Richard Kendall in the future.

Danielle Β· 18 May 2026

Agent replied Β· 27 May 2026

Thank you so much for your wonderful review. We are delighted to hear that Emily supported you so well throughout your purchase and helped guide you through what can often be a stressful process. Her patience and dedication really do make a difference. It is great to know you would choose Richard Kendall in the future, and we will be sure to pass your kind words on to Emily. Wishing you lots of happiness in your new home.

5/5

Trustpilot

Brilliant!

From start to finish we were completely involved in the process. We were also updated regularly. A very professional company with a family feel. Thank you Catherine and Shireen.

Lindsey Β· 21 May 2026

5/5

Trustpilot

Fantastic support

From going on the market 12 months ago Karen Marijewko has been with us every step of the way. She is always totally professional, demonstrates tremendous empathy and has maintained regular communication. Selling a house is very stressful but I've always known I could ring Karen anytime for help, advice or just a bit of reassurance. We will always be eternally grateful that she has been there for us. Thank you.

Maz Β· 30 October 2023

Agent replied Β· 19 June 2024

Thank you for taking the time to leave a wonderful review for Karen

5/5

Trustpilot

Karen Marijewko

I recently purchased through Richard Kendall's and were allocated Karen to deal with the transaction.From the word go to the completion date, Karen has been on the ball and has gone above and beyond when required.RK's in general have been fantastic so I have no issues in writing this review.

Gary Β· 15 November 2024

Agent replied Β· 24 December 2024

Your kind words have made Karen's day. Thank you. Enjoy every moment in your new property.

5/5

Trustpilot

The Estate Agent

We had to sell our property in Ossett while living in a different part of the country with all the problems that entails but the task was made easier for us because of Mandy Bennett of the Ossett office.Whatever problem we had Mandy rose to occasion and sorted it out without any fuss. We couldn't have asked for a more capable person to organize the selling of our house. We needed someone to maintain the garden, she found someone for us. As the house was empty we needed someone to check the house and heating on a regular basis, she organized that for us. Nothing was above or beyond the call of duty, she even liaised with the buyers on our behalf as we weren't around.She was always professional as well as being lighthearted and humorous and was a delight to talk to.Thank you Mandy.p.s. We think Mr. Kendall should give you a pay rise.

Granville Β· 11 December 2024

5/5

Trustpilot

Thanks to Lucy Harrison

Thanks to Lucy HarrisonWe chose Richard Kendall Ossett branch as it was convenient for selling a property in Ossett.We knew they had a good reputation which turned out to be above expectations. Lucy was always helpful with all our queries and kept us updated at each stage along the way.We would highly recommend them to anyone selling a property and definitley award them 5stars.

Mr Β· 1 March 2024

Agent replied Β· 19 June 2024

Thank you for taking the time to leave a review for Lucy.

5/5

Google

The Richard Kendall team were fantastic when selling my property. Andy came to the house to take photographs and was professional, friendly and took brilliant photos. Donna and Suzanne were helpful and supportive all the way through, communicating with me and ensuring everything went through smoothly.

Louise Β· 28 December 2024

Agent replied Β· 11 January 2025

Thank you so much for your wonderful review, Louise. It’s great to know Andy’s professionalism and brilliant photos made an impact, and that Donna and Suzanne kept everything running smoothly with their supportive approach. Wishing you all the best in your next chapter and thank you for choosing Richard Kendall.

1/5

Trustpilot

Worst experience ever selling my…

Worst experience ever selling my property, staff where rude to the point i had to request a new sales advisor. Did nothing to sell the house or keep me updated. I cancelled YOPA for them as richardkendall 'sold me the dream'.. told me they would sell it an YOPA wouldnt type thing. House was at Β£475000 with YOPA had 3 viewings. House was at Β£450000 with richardkendall had 0 viewings. An now im Β£140 down and taken the house of the market. I would definately avoid. They may tell you they will do more than the cheaper estate agents, they may tell you that they will sell it faster. They wont. Its all lies.Just trust me an go else where :)

Mr Β· 28 November 2024

5/5

Trustpilot

Caring estate agents

Elizabeth Cooke has been amazing throughout the process. She was our buyers estate agent, yet she treated us as if we were her clients. She rang weekly with updates and towards the end of the process was instrumental in contacting her clients solicitors, our solicitor and estate agent and her clients buyers solicitors and estate agent to try get this over the line. Liz was always a friendly reassuring voice at the end of the phone. Thank you for everything Liz :)

Di Β· 26 November 2024

5/5

Trustpilot

Excellent service

Miranda Cooke (Ossett branch) made the whole experience stress free, by keeping us well informed, chasing solicitors. Thankyou for all your help. 😊

Nicola Β· 3 October 2026

Agent replied Β· 10 October 2026

Thank you for such a kind review. We are delighted Miranda made the experience stress free by keeping you well informed and chasing the solicitors on your behalf. We will be sure to pass your thanks on to her at Ossett. Thank you for choosing Richard Kendall.

5/5

Trustpilot

Suzanne and Donna dealt with our sale…

Suzanne and Donna dealt with our sale very professionaly. I was regularly updated on the progress. They were in contact with our solicitor (who they recommended) and this seemed to make the updates easier. We bought the house from them some 9 years ago and used them for our sale. Would highly recommend them both.

Bernadette Β· 9 February 2026

Agent replied Β· 21 March 2026

Thank you so much for your kind review and for coming back to us again after all these years. We are really pleased to hear that Suzanne and Donna handled your sale so professionally and kept you regularly updated throughout. It is great to know the communication with the solicitor also helped make the process easier for you. Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to them both. Wishing you all the very best in your next chapter.

5/5

Trustpilot

Karen Marijewko was brilliant!

I had a great experience using Richard Kendall for when it came to selling my property. Karen Marijewko was fantastic throughout. Karen kept me up to date at each step throughout the sales process and as it was my first property sale, I had lots of questions. Karen was always on hand to answer questions and made it seem very easy and painless to complete on the sale. Thank you to Richard Kendall and thank you especially to Karen Marijewko! I couldn't recommend RK + Karen highly enough!

Karl Β· 5 November 2022

Agent replied Β· 19 June 2024

Thank you for the review for Karen

5/5

Trustpilot

Good service - both sale and rental

As we were moving abroad, we first rented and then sold our house through Richard Kendall. Got very professional service from them, especially Lucy and Alison (in the sales team) and Amy (in the lettings team) who we were dealing with directly. Each viewing was followed up for feedback (which wasn't our experience with the previous estate agents who were marketing our house). All viewings were done accompanied by a member of Richard Kendall's team as per our request. It would have been nice if this was the same person each time as sometimes, the person was totally new to the house, hence not in the best position to highlight the strengths of the property.Overall, a well rounded experience.

Lily Β· 31 October 2022

Agent replied Β· 19 June 2024

Thank you very much for taking the time to leave a review

5/5

Google

Mandy was super friendly and helpful while at dealing with our property purchase. Fast response times 10/10

Liam Β· 2 November 2025

Agent replied Β· 23 November 2025

Thank you so much for taking the time to leave Mandy a review and we wish you all the best in your new home.

5/5

Trustpilot

Karen Marijewko was excellent

From start to the finish of my sale all parties we spoke to at Richard Kendall acted with high levels of professionalism.Special thanks must go to Karen Marijewko who kept me informed of events as they unfolded. Emails and phone calls were always answered quickly and efficiently.Karen was extremely supportive throughout the sale process and acted as a much needed intermediary between my buyer and their solicitors.With Karen's help and support an extremely stressful situation was made much easier.Thank you Karen.Linda Redfern

Brian Β· 3 October 2022

Agent replied Β· 19 June 2024

Thank you so much for leaving a review

5/5

Trustpilot

Above and Beyond!

My wife and I recently sold our property through Richard Kendall's.We had bought a house at auction so we needed a quick sale to the right buyer.Daniel came out and valued our house at a price we were both happy with and within the first week we had about 12 viewings and 5 offers.One of these offers was Β£11k above our asking price which we were obviously delighted with.The next hurdle was the 56 day time frame we had to complete the sale of our home and the purchase from the auction.My wife and I both feel that this would not have been achieved without the hard work of the Kendall's team but we would both like to thank Amanda and Joanne especially! Without the hard work these two stars put in we would not be in our new home now. They kept us constantly updated and were fantastic with chasing up our buyer, our buyers solicitors and everyone else they needed to to get this over the line. Hopefully we will not be selling again anytime soon but if anyone is looking for an estate agent I cannot recommend Kendall's highly enough - I have only given them 5 stars as it wont let me give them 6! Thank you to all at Richard Kendall's again.Mr & Mrs Thomas

Jordan Β· 26 September 2022

Agent replied Β· 19 June 2024

Thank you for taking the time to leave a review on both Google & Trustpilot

5/5

Trustpilot

Living in a listed building

Living in a listed building is lovely, but selling one isn't so easy. Our first agent clearly knew little about Listed buildings and overvalued the house greatly.When we swapped to Kendall's the valuation was more realistic and there was a constant dialogue about the best way forward. Our key worker was Mandy in the Ossett team. She remained diligent and optimistic throughout even when a Sale was lost last summer. Even though the house took a long time to sell we had total faith in her resilience, efficiency and understanding. We are glad of this because she did sell the house for us and remained totally committed to the process right up to the very last detail on the completion date

Kate Β· 26 September 2022

Agent replied Β· 19 June 2024

Thank you for leaving a review for Mandy and the service you have received

5/5

Google

Mandy was fantastic, went above and beyond what was asked of her. Thank you so much

James Β· 9 November 2025

Agent replied Β· 23 November 2025

Thank you for taking the time to leave a review for Mandy. It really is appreciated.

5/5

Trustpilot

Excellent service

We recently bought and sold a home through Richard Kendall. We were looked after through the process by both Liz and Catherine who have been amazing. The service has been brilliant with no stress. They have dealt with both our sale and purchase in a highly professional manner. The team are approachable and friendly. We would not hesitate to go through Richard Kendall again. For now we cannot thank them enough especially Liz for helping us secure our forever home.

Nazia Β· 8 September 2022

Agent replied Β· 19 June 2024

Thank you so much for taking the time to leave a review

5/5

Trustpilot

The team at Richard Kendall are always there to help!

The team at Richard Kendall are always helpful, responsive and informative. They help to make my life as a landlord hassle and stress free.

Ben Β· 8 September 2026

Agent replied Β· 22 September 2026

Thank you for such a lovely review. We are really pleased the team's helpfulness and responsiveness are making life easier as a landlord, that's exactly what we aim for. Thank you for trusting Richard Kendall with your properties.

5/5

Trustpilot

Fantastic Service

We have bought and sold many houses over the years and I must say Karen and her team at Richard Kendall's have been the best estate agent I have dealt with. We were kept up to date throughout the process from start to finish. Richard Kendall's will be out first call on any future sales.

Andy Β· 11 June 2024

Agent replied Β· 19 June 2024

Thank you for taking the time to leave a review for Karen.

5/5

Google

Lucy and the Team were really helpful throughout the process of selling my house which was made more complicated with me living a long way from the address I was selling. Always on hand to speak to keeping me infomred throughout. Lucy certainly made the whole process a lot easier. Thank you for your hard work and help throughout.

Mark Β· 14 December 2025

Agent replied Β· 13 January 2026

Thank you for sharing such lovely feedback. It’s great to hear that the distance didn’t make things difficult for you and that Lucy and the team were able to keep everything running smoothly. They will be delighted to know their regular updates and support helped make the sale easier for you. We really appreciate you taking the time to leave this review and wish you all the very best for the future.

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Read Richard Kendall's Google reviews

Questions about Richard Kendall Ossett

Has Richard Kendall won any awards?

Yes. In The Trusted Agent 2026 awards: Richard Kendall, Ossett won Trusted Agent.

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