Every review we hold for the Ossett office, from every platform, shown as written. First names only.
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5/5
TrustpilotHad a great experience buying my first home
Had a great experience buying my first home through this agency. Amber was always super helpful and quick to respond to any questions I had throughout the whole process. She kept everything clear and stress-free from start to finish, couldnβt have asked for better communication or support. Would definitely recommend to anyone buying or selling!
Brad Β· 22 October 2025
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5/5
TrustpilotExcellent, Professional & Friendly Service
We appointed Richard Kendall due to an unacceptable & unprofessional service from another Estate Agent.From the initial phone call through to the date of completion Richard Kendall remained professional throughout the whole process.Mandy was our key contact throughout & although there were issues with other Estate Agents & Solicitors, she kept us informed at all times in a professional, friendly & timely manner.I would definitely recommend Richard Kendall Estate Agents & wouldn't hesitate to use them again should we decide to move again in the future.
Craig Β· 22 March 2023
Agent replied Β· 19 June 2024
Thank you for the review for Mandy
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5/5
TrustpilotEmily Dunbar, THANK YOU!
Richard Kendall were the estate agent of the property we were purchasing. We were dealing with Emily Dunbar and I cannot thank her enough for her patience and amazing service throughout such a stressful process. We will definitely be coming to Richard Kendall in the future.
Danielle Β· 18 May 2026
Agent replied Β· 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that Emily supported you so well throughout your purchase and helped guide you through what can often be a stressful process. Her patience and dedication really do make a difference.
It is great to know you would choose Richard Kendall in the future, and we will be sure to pass your kind words on to Emily.
Wishing you lots of happiness in your new home.
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5/5
TrustpilotBrilliant!
From start to finish we were completely involved in the process. We were also updated regularly. A very professional company with a family feel. Thank you Catherine and Shireen.
Lindsey Β· 21 May 2026
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5/5
TrustpilotFantastic support
From going on the market 12 months ago Karen Marijewko has been with us every step of the way. She is always totally professional, demonstrates tremendous empathy and has maintained regular communication. Selling a house is very stressful but I've always known I could ring Karen anytime for help, advice or just a bit of reassurance. We will always be eternally grateful that she has been there for us. Thank you.
Maz Β· 30 October 2023
Agent replied Β· 19 June 2024
Thank you for taking the time to leave a wonderful review for Karen
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5/5
TrustpilotKaren Marijewko
I recently purchased through Richard Kendall's and were allocated Karen to deal with the transaction.From the word go to the completion date, Karen has been on the ball and has gone above and beyond when required.RK's in general have been fantastic so I have no issues in writing this review.
Gary Β· 15 November 2024
Agent replied Β· 24 December 2024
Your kind words have made Karen's day. Thank you. Enjoy every moment in your new property.
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5/5
TrustpilotThe Estate Agent
We had to sell our property in Ossett while living in a different part of the country with all the problems that entails but the task was made easier for us because of Mandy Bennett of the Ossett office.Whatever problem we had Mandy rose to occasion and sorted it out without any fuss. We couldn't have asked for a more capable person to organize the selling of our house. We needed someone to maintain the garden, she found someone for us. As the house was empty we needed someone to check the house and heating on a regular basis, she organized that for us. Nothing was above or beyond the call of duty, she even liaised with the buyers on our behalf as we weren't around.She was always professional as well as being lighthearted and humorous and was a delight to talk to.Thank you Mandy.p.s. We think Mr. Kendall should give you a pay rise.
Granville Β· 11 December 2024
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5/5
TrustpilotThanks to Lucy Harrison
Thanks to Lucy HarrisonWe chose Richard Kendall Ossett branch as it was convenient for selling a property in Ossett.We knew they had a good reputation which turned out to be above expectations. Lucy was always helpful with all our queries and kept us updated at each stage along the way.We would highly recommend them to anyone selling a property and definitley award them 5stars.
Mr Β· 1 March 2024
Agent replied Β· 19 June 2024
Thank you for taking the time to leave a review for Lucy.
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5/5
GoogleThe Richard Kendall team were fantastic when selling my property. Andy came to the house to take photographs and was professional, friendly and took brilliant photos.
Donna and Suzanne were helpful and supportive all the way through, communicating with me and ensuring everything went through smoothly.
Louise Β· 28 December 2024
Agent replied Β· 11 January 2025
Thank you so much for your wonderful review, Louise. Itβs great to know Andyβs professionalism and brilliant photos made an impact, and that Donna and Suzanne kept everything running smoothly with their supportive approach. Wishing you all the best in your next chapter and thank you for choosing Richard Kendall.
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1/5
TrustpilotWorst experience ever selling myβ¦
Worst experience ever selling my property, staff where rude to the point i had to request a new sales advisor. Did nothing to sell the house or keep me updated. I cancelled YOPA for them as richardkendall 'sold me the dream'.. told me they would sell it an YOPA wouldnt type thing. House was at Β£475000 with YOPA had 3 viewings. House was at Β£450000 with richardkendall had 0 viewings. An now im Β£140 down and taken the house of the market. I would definately avoid. They may tell you they will do more than the cheaper estate agents, they may tell you that they will sell it faster. They wont. Its all lies.Just trust me an go else where :)
Mr Β· 28 November 2024
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5/5
TrustpilotCaring estate agents
Elizabeth Cooke has been amazing throughout the process. She was our buyers estate agent, yet she treated us as if we were her clients. She rang weekly with updates and towards the end of the process was instrumental in contacting her clients solicitors, our solicitor and estate agent and her clients buyers solicitors and estate agent to try get this over the line. Liz was always a friendly reassuring voice at the end of the phone. Thank you for everything Liz :)
Di Β· 26 November 2024
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5/5
TrustpilotExcellent service
Miranda Cooke (Ossett branch) made the whole experience stress free, by keeping us well informed, chasing solicitors. Thankyou for all your help. π
Nicola Β· 3 October 2026
Agent replied Β· 10 October 2026
Thank you for such a kind review. We are delighted Miranda made the experience stress free by keeping you well informed and chasing the solicitors on your behalf. We will be sure to pass your thanks on to her at Ossett. Thank you for choosing Richard Kendall.
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5/5
TrustpilotSuzanne and Donna dealt with our saleβ¦
Suzanne and Donna dealt with our sale very professionaly. I was regularly updated on the progress. They were in contact with our solicitor (who they recommended) and this seemed to make the updates easier. We bought the house from them some 9 years ago and used them for our sale. Would highly recommend them both.
Bernadette Β· 9 February 2026
Agent replied Β· 21 March 2026
Thank you so much for your kind review and for coming back to us again after all these years. We are really pleased to hear that Suzanne and Donna handled your sale so professionally and kept you regularly updated throughout. It is great to know the communication with the solicitor also helped make the process easier for you. Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to them both. Wishing you all the very best in your next chapter.
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5/5
TrustpilotKaren Marijewko was brilliant!
I had a great experience using Richard Kendall for when it came to selling my property. Karen Marijewko was fantastic throughout. Karen kept me up to date at each step throughout the sales process and as it was my first property sale, I had lots of questions. Karen was always on hand to answer questions and made it seem very easy and painless to complete on the sale. Thank you to Richard Kendall and thank you especially to Karen Marijewko! I couldn't recommend RK + Karen highly enough!
Karl Β· 5 November 2022
Agent replied Β· 19 June 2024
Thank you for the review for Karen
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5/5
TrustpilotGood service - both sale and rental
As we were moving abroad, we first rented and then sold our house through Richard Kendall. Got very professional service from them, especially Lucy and Alison (in the sales team) and Amy (in the lettings team) who we were dealing with directly. Each viewing was followed up for feedback (which wasn't our experience with the previous estate agents who were marketing our house). All viewings were done accompanied by a member of Richard Kendall's team as per our request. It would have been nice if this was the same person each time as sometimes, the person was totally new to the house, hence not in the best position to highlight the strengths of the property.Overall, a well rounded experience.
Lily Β· 31 October 2022
Agent replied Β· 19 June 2024
Thank you very much for taking the time to leave a review
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5/5
GoogleMandy was super friendly and helpful while at dealing with our property purchase. Fast response times 10/10
Liam Β· 2 November 2025
Agent replied Β· 23 November 2025
Thank you so much for taking the time to leave Mandy a review and we wish you all the best in your new home.
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5/5
TrustpilotKaren Marijewko was excellent
From start to the finish of my sale all parties we spoke to at Richard Kendall acted with high levels of professionalism.Special thanks must go to Karen Marijewko who kept me informed of events as they unfolded. Emails and phone calls were always answered quickly and efficiently.Karen was extremely supportive throughout the sale process and acted as a much needed intermediary between my buyer and their solicitors.With Karen's help and support an extremely stressful situation was made much easier.Thank you Karen.Linda Redfern
Brian Β· 3 October 2022
Agent replied Β· 19 June 2024
Thank you so much for leaving a review
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5/5
TrustpilotAbove and Beyond!
My wife and I recently sold our property through Richard Kendall's.We had bought a house at auction so we needed a quick sale to the right buyer.Daniel came out and valued our house at a price we were both happy with and within the first week we had about 12 viewings and 5 offers.One of these offers was Β£11k above our asking price which we were obviously delighted with.The next hurdle was the 56 day time frame we had to complete the sale of our home and the purchase from the auction.My wife and I both feel that this would not have been achieved without the hard work of the Kendall's team but we would both like to thank Amanda and Joanne especially! Without the hard work these two stars put in we would not be in our new home now. They kept us constantly updated and were fantastic with chasing up our buyer, our buyers solicitors and everyone else they needed to to get this over the line. Hopefully we will not be selling again anytime soon but if anyone is looking for an estate agent I cannot recommend Kendall's highly enough - I have only given them 5 stars as it wont let me give them 6! Thank you to all at Richard Kendall's again.Mr & Mrs Thomas
Jordan Β· 26 September 2022
Agent replied Β· 19 June 2024
Thank you for taking the time to leave a review on both Google & Trustpilot
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5/5
TrustpilotLiving in a listed building
Living in a listed building is lovely, but selling one isn't so easy. Our first agent clearly knew little about Listed buildings and overvalued the house greatly.When we swapped to Kendall's the valuation was more realistic and there was a constant dialogue about the best way forward. Our key worker was Mandy in the Ossett team. She remained diligent and optimistic throughout even when a Sale was lost last summer. Even though the house took a long time to sell we had total faith in her resilience, efficiency and understanding. We are glad of this because she did sell the house for us and remained totally committed to the process right up to the very last detail on the completion date
Kate Β· 26 September 2022
Agent replied Β· 19 June 2024
Thank you for leaving a review for Mandy and the service you have received
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5/5
GoogleMandy was fantastic, went above and beyond what was asked of her. Thank you so much
James Β· 9 November 2025
Agent replied Β· 23 November 2025
Thank you for taking the time to leave a review for Mandy. It really is appreciated.
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5/5
TrustpilotExcellent service
We recently bought and sold a home through Richard Kendall. We were looked after through the process by both Liz and Catherine who have been amazing. The service has been brilliant with no stress. They have dealt with both our sale and purchase in a highly professional manner. The team are approachable and friendly. We would not hesitate to go through Richard Kendall again. For now we cannot thank them enough especially Liz for helping us secure our forever home.
Nazia Β· 8 September 2022
Agent replied Β· 19 June 2024
Thank you so much for taking the time to leave a review
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5/5
TrustpilotThe team at Richard Kendall are always there to help!
The team at Richard Kendall are always helpful, responsive and informative. They help to make my life as a landlord hassle and stress free.
Ben Β· 8 September 2026
Agent replied Β· 22 September 2026
Thank you for such a lovely review. We are really pleased the team's helpfulness and responsiveness are making life easier as a landlord, that's exactly what we aim for. Thank you for trusting Richard Kendall with your properties.
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5/5
TrustpilotFantastic Service
We have bought and sold many houses over the years and I must say Karen and her team at Richard Kendall's have been the best estate agent I have dealt with. We were kept up to date throughout the process from start to finish. Richard Kendall's will be out first call on any future sales.
Andy Β· 11 June 2024
Agent replied Β· 19 June 2024
Thank you for taking the time to leave a review for Karen.
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5/5
GoogleLucy and the Team were really helpful throughout the process of selling my house which was made more complicated with me living a long way from the address I was selling. Always on hand to speak to keeping me infomred throughout. Lucy certainly made the whole process a lot easier. Thank you for your hard work and help throughout.
Mark Β· 14 December 2025
Agent replied Β· 13 January 2026
Thank you for sharing such lovely feedback. Itβs great to hear that the distance didnβt make things difficult for you and that Lucy and the team were able to keep everything running smoothly. They will be delighted to know their regular updates and support helped make the sale easier for you. We really appreciate you taking the time to leave this review and wish you all the very best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.