Trusted Agent profile · Ossett
★★★★★
1,040 reviews across 3 platforms
Unit 2 Wellgate, Ossett, WF5 8NS
Richard Kendall's office in Ossett, at Unit 2 Wellgate, is rated 4.8 out of 5 across 1,040 reviews on three platforms, including 186 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
186
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
844
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ossett office, from every platform, shown as written. First names only.
5/5
TrustpilotVery turbulent first time house purchase.
We were lucky to have Karen helping us with the purchase. The process was very difficult for us and at the very end our Solicitors were clossed by SRA. Thankfully from the very beginning, Karen guided us through the purchase and later helped us with the Solicitors.
5/5
TrustpilotDonna and Joanne managed the purchase…
Donna and Joanne managed the purchase of our house sale in an incredibly professional and friendly manner though out the full process and were readily available for any questions & communication. I would highly recommend the team specifically Donna and Joanne for any house sale or purchase in the future as the knowledge, communication, integrity and profession/friendly skills were outstanding on every interaction.
Thank you so much for your thoughtful review. We are delighted to hear that Donna and Joanne guided you through the process with such professionalism and friendliness, and that their knowledge, communication, and integrity stood out at every stage. Your high recommendation means a great deal to us, and we will be sure to pass on your kind words to them both.
5/5
TrustpilotRichard Kendall/ Karen Marijewko
We have used Richard Kendall to sell a bungalow with their agent Karen Marijewko being our contact person.I must say that right from the start of the process Karen has been brilliant. Her communication skills have been excellent and it has been a pleasure to work with her, always feeling well supported and informed.Richard Kendall have an excellent representative in Karen Marijewko who has helped to take some of the stress out of selling a property.
1/5
TrustpilotWorst Renting Experience
One of the worst renting experience. Property Address: 27 Finkin Lane, Wf3 4NJThe story starts with Richard kendalls agent showing us a property and had zero knowledge about it. The guy showed the house and a garage. Considering the space of the garage and the house, we put up the application and offered extra rent to acquire the property. Little did we know what we are stepping into. As soon as we gave a notice to our previous landlord about leaving the property and close to move in date, Richard Kendalls Agent "Alice Duckett" said, we are sorry to show you the garage but we can't give you the garage. We had no option but to move in with no garage and same extra rent. Right after we moved in, the walls of the property starts to get wet. I contacted Alice Duckett from Richard Kendalls Horbury Office about the situation and she with the landlady put a blame on us and said, you guys are drying clothes in there and that is causing those wet walls. However, that wasn't true as after some time, the water starts dripping from the ceiling. Upon putting pressue and involving the council to sort this issue, we came to know that the chimney top is damaged and water is coming from a big hole. Richard Kendalls and the Landlady "Alex" knew about it and they tried hiding that by applying fresh paint.I found some proofs of it online when I searched the property address later and the pictures came out. There were clear water leaks visible on the walls of the rooms and living room. I tried reporting this issue for months as the property feels super wet and we couldn't heat the property properly. My wife was pregnant and the cold was really unbearable. The council came in, did the inspection and really did noting else other then just sending a notice to the landlady and never followed back as well. A few months gone by and we passed the winter time and then came another issue, the BEES flooding in to our living room in numbers each day. In the chimney whole, there was a huge wasps hive. I chased 2 months with Richard Kendalls to sort this issue out and they were just ignoring it. Finally after 2 months, they sent pest control unit who were not able to go on the roof and the roofer wasn't agreeing on going to the roof because of the Bees. With all those issues and worst customer care, I had to leave the property. Now I left the property, the landlady and Richard kendalls are trying to take the deposit money as there is a small paint pint they found on a cupboard. They also want to take more money out of my deposit because I had internet setup in the property "With their Concent" which they don't remember now.Such worst estate agents, who will do anything to rip you off.
5/5
TrustpilotA professional yet caring experience…
A professional yet caring experience from start to finish. Information and updates regarding the sale of the property were regularly shared. A stressful time made much less difficult due to expertise and effort made by the staff.
Thank you so much for your wonderful review. We are delighted to hear that you received such a professional and caring service throughout your sale. Keeping you regularly updated and helping make a stressful time feel more manageable is exactly what we aim to do. Your recommendation means a great deal to us and we truly appreciate your kind words about the team’s expertise and support. Thank you again for choosing Richard Kendall.
5/5
TrustpilotI cannot recommend agent Karen…
I cannot recommend agent Karen Marijewko at Richard Kendall Wakefield, highly enough for her outstanding professionalism and attention to detail throughout our property buying experience. From the initial viewing to the final signing, Karen demonstrated a deep understanding of the market and superb negotiation skills. Her dedication and commitment to finding us the perfect property did not go unnoticed. Thanks to Karen, we were able to secure the beautiful property at Western Road, Tingley, which we now call home. If you are looking for a knowledgeable and attentive estate agent, look no further than Karen Marijewko at Richard Kendall .
5/5
TrustpilotA great experience from beginning to end
We recently purchased through Richard Kendall, and are very grateful to have had such support and friendly staff to talk to throughout the process. They helped us immensely despite working with truly terrible solicitors on our end, being friendly and approachable, whether in person in Wakefield, on the phone, or via email. They happily passed and received messages on behalf of ourselves and the seller, and never once made us feel unwelcome when doing so. We mainly dealt with Karen, who was proactive and helpful throughout our very long purchase. I could not recommend using Richard Kendall enough and hope to have the pleasure of doing so myself in the future.
5/5
TrustpilotExcellent care and attention to detail
Good communication knew exactly what we're looking for, first flat we unfortunately missed out on but they saved all documents needed so available to transfer to next viewing, which we put offer on and we're accepted immediately, thanks to Alice for her efficiency, I have just inherited a house in east Yorkshire and will get Richard Kendall to handle the sale and then will go back to them when we eventually buy a house on Wakefield after hopefully at least a year in our lovely rental
4/5
TrustpilotAs a first-time homebuyer
As a first-time homebuyer, I had a lot of questions, and Miranda (Normanton) was the perfect guide. She was always professional and kept me informed every step of the way. Her constant support made what could have been a stressful process feel seamless
Thank you so much for your kind review. We are delighted to hear that Miranda was able to support you so well throughout your first home purchase. Buying your first home can feel overwhelming, so it is wonderful to know she kept you informed and helped make the whole process feel smooth. We will be sure to pass your lovely comments on to Miranda and the team in Normanton. Wishing you every happiness in your new home.
5/5
TrustpilotRichard Kendall sold my house :)
I used Richard Kendall as the agents to sell my property and throughout the process any contact with staff was made easy as they were all very helpful & polite. I mainly dealt with Elizabeth Cooke throughout the course of the sale who was excellent. She always seemed very happy and eager to help & was accomadting when I wanted to contact my buyers with any queries and always replied immediately whether that be by email or phone call, but usually both! I would definitely use Richard Kendall again in the future
5/5
TrustpilotFirst of all I would like to thank…
First of all I would like to thank Alice duckett for helping me and my family find a family home she was so helpful and professional I would highly recommend anyone that is looking at renting or buying a home to do it with Richard kendall thank you again
Thank you for leaving a review for Alice.
5/5
TrustpilotGreat customer service
Great customer service received from this business in assisting me in selling a property. Big shout out to Karen Marijewko for her help in getting the sale over the line and in keeping me fully updated throughout the whole process. Your support and professionalism has been very much appreciated. Thank you
Thank you for leaving a review.
5/5
TrustpilotThe process has been smooth sailing due…
The process has been smooth sailing due to the help and cooperation provided by Alice, she has been very helpful and polite through the full process of the journey. We really appreciate all the help
Thank you so much for your kind review. We are delighted to hear that Alice helped make the process feel smooth and supported you so well throughout. Being helpful and approachable is exactly what we aim to provide. We will be sure to pass your lovely comments on to Alice. Thank you again for choosing Richard Kendall.
5/5
TrustpilotGreat service once again from Richard…
Great service once again from Richard Kendall in selling our house. Special thanks to Karen Marijewko who was our contact throughout the sale, right from receiving the offer on our home, Karen kept in regular contact by email and phone, keeping us up to speed on progress. Thank you Karen!
Thank you for leaving a review
1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service. I bought a house with them and sold my house using them too. Lucy from the ossett branch called me twice with updates during the whole process. Everytime you called she was “away from her desk” and would call you back. She never did. They need to employ better staff who actually care. I think Lucy was the office manager too so you’d think she’d set an example. Don’t use them. They will over value your house it won’t sell then you have to reduce it. Why not give an accurate price originally. Shocking service.
5/5
TrustpilotJust sold and bought a house through…
Just sold and bought a house through Richard Kendall. I can’t praise them enough. Karen and Emily for their first class service. Always on hand with advice and guidance. Communication was first class. Checking in weekly to keep me updated. Thank you
Thank you so much for your wonderful review. We are delighted to hear that Karen and Emily provided such first class service and were there with advice and guidance throughout your sale and purchase. Regular updates and clear communication are so important, so it is great to know this helped keep everything on track for you. We will be sure to pass your kind words on to them both. Wishing you every happiness in your new home.
5/5
TrustpilotRecently completed on a purchase via Richard Kendall
Recently completed on a purchase via Richard Kendall.I had found them to be very approachable, understanding and supportive through this purchase.Throughout, Karen Marijewko provided informative updates and chased where needed to ensure that the purchase went through without much fuss.Certainly would recommend and look forward to working with Karen and the team again.
Thank you so much for leaving a review for Karen.
5/5
TrustpilotKaren Marijewko was excellent all the…
Karen Marijewko was excellent all the way through the sale of my property
5/5
TrustpilotKaren Marijewko went above and beyond
Karen went above and beyond to keep us in the loop at all times when buying our new property, and I truly believe she had our best interests at heart throughout the entire process. In hindsight, we wish we had sold our property with Richard Kendall, but we had already signed a contract with a different one. We are now living in our dream home, and I have to keep pinching myself!
5/5
TrustpilotI recently sold and bought a house…
I recently sold and bought a house using Richard Kendall's in Wakefield.Very good experience,Donna and Joanne were very helpful through out my journey,if I had any queries,they were happy to talk through anything I wasn't sure about.Well done girls,I will definitely recommend Richard Kendall's to my family and friends if moving home.
Thank you for leaving a review for Joanne and Donna.
5/5
TrustpilotI have delt with Richard Kendalls for…
I have delt with Richard Kendalls for some time. Everyone there work very hard great team. Thanks to Kelly I managed to rent my house out at the last min. She realy went the extra mile to complete. Many thanks to Sarah ( Normanton office) for all her hard work with 201 house sale.
Thank you for leaving a review
5/5
TrustpilotI was a purchaser of a property Richard…
I was a purchaser of a property Richard Kendal were selling & have to say that the te worked tirelessly to assist the sale even though I wasn’t the client I was was so impressed by the effort put into making the purchase transition go smoothly. Very impressed with the team & would recommend over any other estate agent mainly due to the customer service experience.
Thank you for the review.
5/5
TrustpilotMiranda dealt with our house sale from…
Miranda dealt with our house sale from start to finish. She was absolutely amazing! Chasing enquiries and keeping us updated with progress was done with absolute commitment to us.
Thank you so much for your wonderful review. We are delighted to hear that Miranda supported you so well from start to finish and showed such commitment throughout your sale. Keeping you updated and chasing progress really does make all the difference. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Miranda. Thank you again for choosing Richard Kendall.
5/5
GoogleFabulous photography and marketing pictures by Andy. Full asking price achieved and quick sale with some issues along the way however Melanie kept us updated with phone calls & emails from the very start right through to completion. These people know their stuff!! So much more reassuring to be able to pop into the branch and speak, an online agent wasn’t for us. Thank you Mel, Andy & team Kendall.
Thank you for leaving this review for Melanie at the Ossett office along with Andy and his fabulous photography. We really appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard Kendall, Ossett won Trusted Agent.
