Every review we hold for the Ossett office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFabulous photography and marketing pictures by Andy. Full asking price achieved and quick sale with some issues along the way however Melanie kept us updated with phone calls & emails from the very start right through to completion. These people know their stuff!! So much more reassuring to be able to pop into the branch and speak, an online agent wasn’t for us. Thank you Mel, Andy & team Kendall.
Sallie · 18 June 2022
Agent replied · 17 June 2024
Thank you for leaving this review for Melanie at the Ossett office along with Andy and his fabulous photography. We really appreciate it.
★★★★★ 5/5
TrustpilotElizabeth Cooke
Big shout out to Liz for making the sale of our house happen! Selling your property is so stressful but Liz was so calm and positive. So friendly and upbeat, always there for all my daft questions 😁Thanks Liz for making this house move almost stress free 😊
Maxine · 23 March 2024
Agent replied · 24 August 2024
Thank you so much for taking the time to write about your experience. We wish you all the very best in your new home.
★★★★★ 4/5
TrustpilotThanks Mandy Bennett
Our Agent at Richard Kendall throughout our house sale was Mandy Bennett. Mandy was always extremely friendly, positive and helpful and sought to answer any of our questions and queries in a prompt and efficient manner. Despite this sale taking longer than the average, which was due to issues outside of the control of Richard Kendall's, Mandy persevered and always kept us informed; her input ensured that the sale kept moving in the right direction and ultimately to a successful conclusion.
Warren · 16 March 2024
★★★★★ 5/5
TrustpilotBrilliant experience
I'd like to share my wonderful experience with Jessica Judd at Richard Kendall. From start to finish, Jessica made our renting process incredibly smooth.We trully appreciate Jessica's professionalism and clear communication. She was always quick to respond to any questions or concerns we had, and her attention to detail ensured that everything was taken care of efficiently. She was extremly helpfull in getting all details negotianted with a landlord.Jessica was not only highly competent, but she also had a friendly approach. Her dedication to providing excellent service made all the difference in our renting experience.If you're looking for someone reliable, friendly, and knowledgeable to assist you with your rental needs, I can't recommend Jessica more.
Anna · 15 March 2024
★★★★★ 5/5
TrustpilotNew house
Would like to thank Amy for making the paperwork of renting my new house a breeze, she greeted me with a friendly smile even though I was accidentally late for my appointment, so Happy with my new house I found through Richard Kendall,Thanks for all your help Amy.From Joe Ennis.
MR · 31 January 2024
Agent replied · 19 June 2024
Thank you for leaving a review for Amy
★★★★★ 1/5
TrustpilotDo not use this company
Do not use this company, was advised on the phone to hand back a property I needed to hand the keys back on the day and fill out a moving house form, complete the form on the day and everything was fine no issues in the office, few weeks later because they didn’t inform the landlord of me moving out they are deciding to keep the deposit for not giving them written notice after I was told this was not needed and I was to just hand the keys in on the day. Moving in inventory was all good same as the moving out inventory but yet I still got charged £92 for gardening. It’s actually laughable £700 down due to lack of communication and miss information in there office.
Will · 10 December 2024
Agent replied · 24 December 2024
Sorry to read that you felt the need to leave a 1* review, we do believe this matter has been resolved around the time of the review direct with Amy. If we can be of any further assistance then please let us know.
★★★★★ 5/5
TrustpilotSell of property
Just sold my dad’s house with Richard Kendall and had an excellent service from start to finish. Karen Marijewko from the Wakefield office guided us through the process and was extremely professional and helpful throughout. Would highly recommend!
Dawn · 28 February 2026
Agent replied · 21 March 2026
Thank you so much for your kind review. We are really pleased to hear that you received excellent service from start to finish and that Karen supported you so well throughout the sale of your dad’s house. We understand how important it is to feel guided and reassured during the process. Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to Karen. Wishing you all the very best moving forward.
★★★★★ 5/5
TrustpilotExceptional service
Having used Richard Kendall’s to sell my mother‘s house, I have nothing but praise for their efficient, professional and friendly service. Elizabeth Cooke (Liz) dealt very assuredly and agreeably with all aspects of the sale, and was instrumental in ensuring a rather challenging sale went through as smoothly as possible. Very knowledgeable, friendly, clear and helpful, she managed every aspect of the sale with undaunted persistence. Her expertise and exceptional tenacity in keeping all parties focused were both invaluable and reassuring. The weekly progress reports she provided without fail, ensured I maintained every confidence in the process.I would highly recommend Liz and Richard Kendall’s, and would definitely use them in the future.
Helen · 26 February 2024
★★★★★ 5/5
TrustpilotI was hesitant about spending my money…
I was hesitant about spending my money using a traditional estate agent when there was so much advertising promoting free or low cost house selling. I am so glad I stuck with my instincts and went with Richard Kendall’s. No fuss & no bother, no hidden costs. We were lucky to have wonderful Elizabeth Cooke (Liz) looking after our sale. Liz was a superstar from start to finish. I honestly don’t know if I would have survived the process without her calming influence or professionalism.
A · 26 February 2024
★★★★★ 5/5
TrustpilotRichard Kendal has to be the best…
Richard Kendal has to be the best estate agents in the district the staff commitment on selling my house has been amazing, all credit is due to Elizabeth Cooke her determination to her work is above and beyond as with my sale there where several issues further down the chain which held up our completion by several months but due to Elizabeth's total commitment to see the transaction thro to the end it all came thro as she would contact all the chain's estate agents and solicitors several times a week to keep up the progression of our sale/completion we cannot thank Elizabeth Cooke enough for all her hard work and dedication to make sure our sale went smoothly I cannot stress how satisfied we are with Elizabeth's service through Richard Kendal estate agents (they have sold me two properties) over the last 8 yrs and each time have delivered a fantastic service I will highly recommend them to anyone a great big THANK YOU
CustomerFRANCIS · 25 February 2024
★★★★★ 5/5
TrustpilotGreat service from Richard Kendall
Great service from Richard Kendall, my property sold quickly, with the whole process from going on the market to completion taking around three months in total.
Long · 21 May 2026
Agent replied · 27 May 2026
Thank you so much for your detailed and honest review.
We are delighted to hear that your property sold quickly and that the process ran smoothly through to completion. It is great to know that Emily supported you well throughout and kept communication clear and prompt for both yourself and the buyer.
We also appreciate your feedback regarding the initial stages, as this is always helpful for us to review and improve our service.
Thank you again for choosing Richard Kendall and we wish you all the very best moving forward.
★★★★★ 5/5
TrustpilotKaren Marijewko has been great!
Karen Marijewko has been great throughout the experience! Very straightforward and to the point in a lovely polite manor which made things very efficient. Always quick to respond and deal with any issues that came up. Really glad we had Karen to guide us through the process.
Ryan · 8 March 2024
Agent replied · 19 June 2024
Thank you for the review.
★★★★★ 5/5
TrustpilotFantastic service from Richard Kendall
Fantastic service from start to finish from Karen Marijewko and all the team at Richard Kendall.
R · 3 August 2026
Agent replied · 22 September 2026
Thank you so much for your wonderful review.
We are delighted to hear that Karen and the wider team supported you so well throughout your purchase.
We will be sure to pass your kind words on to her.
Thank you again for choosing Richard Kendall and for your recommendation.
★★★★★ 5/5
TrustpilotRichard Kendall’s have been my letting…
Richard Kendall’s have been my letting agent for over 12 years now, being a very hands off landlord I have been totally reliant on all aspects of the services they offer. Throughout this period I have always been impressed by their ability to provide a smooth transition between tenancy agreements.More recently both Matt and Alice have been particularly helpful in arranging a multitude of services during latest change in tenancy's. Essentially they’ve always acted professionally and reaffirmed that I still have the best and most trusted letting agent in the area.
Dr · 14 November 2024
Agent replied · 24 December 2024
It is fantastic to hear that you are pleased with our service. Thank you for trusting us with your property, and we are here whenever you need us.
★★★★★ 5/5
TrustpilotGreat Service Great Price
Just want to say thanks to Amanda, Kelly and everyone at Richard Kendall for their great service. I have sold my property to my tenants who were first time buyers. I felt I could always get in touch with the office and get an update from Amanda. So as well as the great service at a good price this made the process easier. I would not hesitate to use Richard Kendall again in the future.Thanks again Anthony Nixon
Anthony · 15 March 2024
★★★★★ 5/5
TrustpilotBought our house 20yrs ago through…
Bought our house 20yrs ago through Richard Kendal. The whole experience was very positive. Right from putting in an offer, organising our mortgage and keeping us up to speed.
Carl · 29 April 2026
Agent replied · 27 May 2026
Thank you so much for your wonderful review and for placing your trust in Richard Kendall both when buying your home 20 years ago and now again for your sale.
We are delighted to hear that Karen and the team supported you so well throughout, especially during what sounds like a challenging market and after the initial sale fell through. Keeping the momentum going and continuing to secure viewings is so important.
Your continued support and loyalty truly mean a great deal to us, and we will be sure to pass your kind words on to Karen and the wider team.
Thank you again for choosing Richard Kendall and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotA big Thank you to Karen Marijewko
A big Thank you to Karen Marijewko , throughout our sale Karen has kept us informed at all times and has been totally professional .Thank you Karen and team 👍
Janine · 11 December 2024
Agent replied · 19 June 2024
Thank you for leaving a review
★★★★★ 5/5
TrustpilotBrilliant service!
We have just sold our house through Richard Kendall and have found the whole experience excellent. The communication from Amanda Dyson has been exceptional from start to finish. Thank you for a quick sale and a very smooth transition. Jan x
J · 13 June 2024
Agent replied · 19 June 2024
We appreciate the comments left for Amanda at our Pontefract & Castleford office. Thank you
★★★★★ 5/5
GoogleExcellent client care and service received during a purchase of a property. All calls, e-mails and correspondence responded to immediately with positive action to move the transaction forward quickly, courteously and without stress. I would not hesitate recommending Richard Kendall Estate Agents and in particular Melanie Robinson who obviously has extensive experience in this area of work.
Joanne · 18 June 2023
Agent replied · 17 June 2024
Thank you so much for the review and have a lovely Christmas
★★★★★ 5/5
TrustpilotFantastic service from Karen Marijewko!!
Karen was an absolute pleasure to deal with, she has been fantastic from start to finish on my new purchase!Always got back to me when she said she would, updated me throughout and nothing was too much trouble. Karen always went above and beyond for me.Extremely professional, knowledgeable, and helpful. Made the whole buying process so easy and smooth, even though I hit many problems along the way. Would highly recommend to anyone - I'll definitely be using again for sure!
Nigel · 24 January 2024
★★★★★ 5/5
GoogleI had the pleasure of dealing with Mandy from the estate agents during the purchase of my new home. From start to finish, she was always just a phone call or email away, ready to help with anything I needed. Mandy knew how eager I was to …
Brodie · 16 November 2025
Agent replied · 23 November 2025
Thank you so much for your wonderful review! We are thrilled to hear that Mandy made your home buying experience such a smooth and positive one. Her friendly, proactive approach and dedication to her clients really do make a difference, and … More
★★★★★ 4/5
TrustpilotFriendly, competent estate agents
Amber was dealing with the house that we were purchasing. Her manner was very friendly and she was conscientious in contacting us each week, or more regularly as necessary, to ensure everyone involved in the chain was updated.
Steven · 30 July 2024
Agent replied · 24 August 2024
Thank you for leaving a review for Amber at our Pontefract/Castleford office.
★★★★★ 5/5
TrustpilotKelly has been amazing!
Kelly has been amazing throughout the move! Any questions I have had she has answered them. Kelly is very understanding and takes pride in her job. A massive credit to the team! Keep smashing it! Appreciate all your help! Thank you so much!
Anna · 1 May 2024
Agent replied · 19 June 2024
Thank you for leaving a review for Kelly within the rental department.
★★★★★ 5/5
TrustpilotExcellent Service
A big thank you to Liz Cooke at Richard Kendall’s for all her kind help and assistance in selling our late mother’s property. Nothing was too much trouble and she kept us updated throughout. I would highly recommend using Richard Kendall’s.
Vicky · 3 June 2024
Agent replied · 19 June 2024
Thank you for leaving a review for Liz.
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