Trusted Agent profile Β· Ossett

Richard Kendall Ossett reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,031 reviews across 3 platforms

Unit 2 Wellgate, Ossett, WF5 8NS

Richard Kendall's office in Ossett, at Unit 2 Wellgate, is rated 4.8 out of 5 across 1,031 reviews on three platforms, including 176 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

176

Reviews on Google

This office

Facebook logo

4.2 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

845

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ossett office, from every platform, shown as written. First names only.

5/5

Google

Donna and Suzanne were amazing for the purchase of our family home. They were professional, and kept us informed with every step. They chased solicitors on a regular basis and answered any questions we had. Our only regret was not using them for the sale of our property, as we could not fault the service provided.

Hannalease Β· 16 December 2024

Agent replied Β· 23 December 2024

Thank you for leaving a review for Donna and Suzanne at our Ossett office, we really do appreciate it and if you need any assistance in the future then please do not hesitate to reach out.

5/5

Trustpilot

Joanne and Liz handled the sale of my…

Joanne and Liz handled the sale of my late father's bungalow. My wife and I had not been involved in the sale of a property for many years and the guidance and personal service provided by Joanne and Liz was first class and their expert advice at every stage of the process helped to secure a sale. They kept us well informed of progress on a regular basis and were readily available to us by phone to answer any queries we had.They kept in close contact with our buyers throughout. We would definitely recommend Kendalls and will be using them again.

John Β· 2 September 2023

Agent replied Β· 19 June 2024

Thank you for leaving a review for Joanne and Liz

5/5

Trustpilot

Excellent Service

We have just completed on my late mother's house and must say the whole process was handled with professionalism and compassion. David the valuer gave excellent advice and Karen Marijewko was extremely helpful in conducting the sale of the house and took care of all aspects of the sale in a professional, courtious and friendly manner the whole process was concluded in 8 weeks, excellent. Have used Richard Kendall's in the past and would certainly use them in the future.

Maxine Β· 1 September 2023

Agent replied Β· 19 June 2024

Thank you for leaving such a fantastic review

5/5

Google

We purchased a property marketed by Richard Kendall Estate Agents. Lucy was incredibly helpful and efficient. Even to the point where she knew more about what was happening than our own estate agents selling our property. Great communication!

Sarah Β· 11 July 2025

Agent replied Β· 9 September 2025

We are delighted to hear that Lucy was so helpful and efficient throughout your purchase. It’s fantastic to know her communication and dedication stood out, even beyond your own selling agent. Thank you.

5/5

Trustpilot

Thanks to everyone at Richard Kendall…

Thanks to everyone at Richard Kendall for their friendly and efficient service. In particular thanks to Donna and Joanne who were excellent, sparing no effort to chase and deal with a particularly difficult and extended chain. They were always happy to help and kept us fully informed in a pleasant and reassuring manner.Thank you bothPeter and Joan

Joan Β· 3 November 2024

Agent replied Β· 24 December 2024

Thank you for leaving a review for Donna and Joanne at the Wakefield office, it really is appreciated.

5/5

Google

Richard Kendal in Ossett have made a very difficult house sale and purchase bearable. Both Lucy and Mandy have been in constant contact and available whenever I needed them. This was my local branch and I certainly feel like I have been given the personal touch and felt like they actually care. The two ladies are a credit to Richard Kendal and I could not thank them enough for their kindness and support throughout. I would 100% recommend them to anyone selling or buying and would most definitely use them again. Thank you so much! 🩷

Tammie Β· 4 September 2025

Agent replied Β· 9 September 2025

Thank you so much for your kind words. We are delighted to hear that Lucy and Mandy at our Ossett branch were able to support you so well during what was clearly a very challenging sale and purchase.

5/5

Trustpilot

Great company and staff

We've used Richard Kendall to manage our rentals for many years now and we have always been more than happy with their approach to our properties and have loved the pro active way in which they've dealt with issues, queries and sourcing reputable tradies. They've been invaluable in updating us on changes to legislation too.

Nichola Β· 11 April 2026

Agent replied Β· 27 May 2026

Thank you so much for your wonderful review and for your continued trust in Richard Kendall over the years. We are delighted to hear that you have been so pleased with our proactive approach to managing your properties and that our updates on legislation have been helpful. Providing peace of mind for our landlords is exactly what we aim to do. It is lovely to hear your kind words about the Horbury team, and we will be sure to pass your comments on to them. Thank you again for your ongoing support.

5/5

Trustpilot

Excellent Service from RK

Excellent Service from RK listed our house with quality pictures, communications throughout and with a personal service from Emily Dunbar at the Wakefield branch , it took all the stress away from our sale. We did have minor issues but these were chase proactively every day with status given throughout.

Paul Β· 19 May 2026

Agent replied Β· 27 May 2026

Thank you so much for your fantastic review. We are delighted to hear that you were pleased with the marketing, communication and overall service throughout your sale. It is great to know that Emily supported you so well and helped take the stress out of the process. Being proactive and keeping you updated, even when challenges arise, is exactly what we aim to provide, so it is lovely to know this made a difference. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Emily and the Wakefield team. Thank you again for choosing Richard Kendall.

5/5

Trustpilot

Lucy was great throughout the start to…

Lucy was great throughout the start to finish process of our purchase.

Kelly Β· 1 March 2026

Agent replied Β· 21 March 2026

Thank you so much for your lovely review, The Parkers. We are delighted to hear that Lucy supported you so well from start to finish, especially when the purchase became more complex than first expected. Her persistence and clear communication with the legal teams clearly made a real difference. Helping you secure your forever home is exactly what we strive for, and it is wonderful to know Lucy played such an important part in that journey. We will be sure to pass your kind words on to her. Wishing you many happy years in your new home.

5/5

Trustpilot

Excellent customer service

We used Richard Kendall in Pontefract for our recent house sale. This is the second time we’ve used them and each time they’ve been great, but in particular Sophie was brilliant. She kept us well informed throughout and was really helpful when it came to some of the complicated and frustrating legal side of the process. We couldn’t recommend her highly enough, the best customer service we’ve had across 3 house purchases and 2 sales. Very happy! Thank you 😊

Jessica Β· 13 July 2023

Agent replied Β· 19 June 2024

Thank you for leaving a review for Sophie.

5/5

Trustpilot

A big thank you to Liz and Joanne

A big thank you to Liz and Joanne at the Wakefield branch. Both very friendly and easy to talk to. My sale was a long drawn-out slog but both these ladies kept me updated on a regular basis throughout the whole process. They also gave me some good ideas to try and speed things up and they would always keep me well informed. I highly recommend Richard Kendall. Once again, a big thank you 😊😊😊 *****

Ann Β· 4 October 2023

Agent replied Β· 19 June 2024

Thank you for leaving a review

5/5

Google

I complete on purchasing our new house tomorrow and I couldn't be happier with all the support Melanie has provided. She has gone above and beyond to help me and my partner with purchasing our first house. She has been so helpful and proactive in ensuring the process was as smooth as possible and helped us every step of the way, I've never bought a house before and was completely new to the entire process and a little confused at times but Melanie was so supportive and helpful, and also kind and patient too. I would recommend Richard Kendall to anyone looking to buy or sell a home, their service has been amazing. THANK YOU so much Melanie! You're an absolute star!

Chloe Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you for leaving a review.

5/5

Trustpilot

Overall very professional and friendly…

Overall very professional and friendly service provided from the beginning of our sale to completion with great advice from David who did the valuation and all the staff in the Ossett office especially Mandy Bennett who gave excellent support with very friendly and professional service throughout the whole process . Thank you so much Mandy , much appreciated .

Cath Β· 5 September 2024

Agent replied Β· 23 October 2024

Thank you for taking the time to leave a review

5/5

Trustpilot

Excellent service!

Excellent service provided by Emily, Joanne and Donna. They kept me fully informed throughout and did everything they could to help push the process along. I could not recommend them enough!

Matt Β· 12 September 2026

Agent replied Β· 22 September 2026

Thank you so much for such a kind review. We are delighted Emily, Joanne and Donna kept you fully informed and did everything they could to keep things moving throughout. We will be sure to pass your thanks on to them.

5/5

Trustpilot

Highly recommend

I have been a tenant for Richard Kendall for many years and have never had any issues, the staff have always been very helpful. Evie especially as she did my inspections when they were due.

LisaB1981 Β· 14 August 2026

Agent replied Β· 22 September 2026

Thank you so much for your lovely review and for being a tenant with Richard Kendall for so many years. We are delighted to hear that you have always found the team helpful and that Evie, in particular, has looked after you so well during your property inspections. We will be sure to pass your kind words on to her. Thank you again for your continued trust in Richard Kendall.

5/5

Trustpilot

Superb from start to finish

Superb from start to finish. Elizabeth Cooke was great. Couldn't recomend enough

Lfclawleryahoo.co.uk Β· 7 February 2026

Agent replied Β· 21 March 2026

Thank you so much for your kind review. We are delighted to hear you had such a positive experience from start to finish and that Elizabeth looked after you so well throughout. Your recommendation really means a lot to us, and we will be sure to pass your lovely comments on to Elizabeth. Thank you again for choosing Richard Kendall.

5/5

Trustpilot

Had a great experience buying my first home

Had a great experience buying my first home through this agency. Amber was always super helpful and quick to respond to any questions I had throughout the whole process. She kept everything clear and stress-free from start to finish, couldn’t have asked for better communication or support. Would definitely recommend to anyone buying or selling!

Brad Β· 22 October 2025

5/5

Trustpilot

Excellent, Professional & Friendly Service

We appointed Richard Kendall due to an unacceptable & unprofessional service from another Estate Agent.From the initial phone call through to the date of completion Richard Kendall remained professional throughout the whole process.Mandy was our key contact throughout & although there were issues with other Estate Agents & Solicitors, she kept us informed at all times in a professional, friendly & timely manner.I would definitely recommend Richard Kendall Estate Agents & wouldn't hesitate to use them again should we decide to move again in the future.

Craig Β· 22 March 2023

Agent replied Β· 19 June 2024

Thank you for the review for Mandy

5/5

Trustpilot

Emily Dunbar, THANK YOU!

Richard Kendall were the estate agent of the property we were purchasing. We were dealing with Emily Dunbar and I cannot thank her enough for her patience and amazing service throughout such a stressful process. We will definitely be coming to Richard Kendall in the future.

Danielle Β· 18 May 2026

Agent replied Β· 27 May 2026

Thank you so much for your wonderful review. We are delighted to hear that Emily supported you so well throughout your purchase and helped guide you through what can often be a stressful process. Her patience and dedication really do make a difference. It is great to know you would choose Richard Kendall in the future, and we will be sure to pass your kind words on to Emily. Wishing you lots of happiness in your new home.

5/5

Trustpilot

Brilliant!

From start to finish we were completely involved in the process. We were also updated regularly. A very professional company with a family feel. Thank you Catherine and Shireen.

Lindsey Β· 21 May 2026

5/5

Trustpilot

Fantastic support

From going on the market 12 months ago Karen Marijewko has been with us every step of the way. She is always totally professional, demonstrates tremendous empathy and has maintained regular communication. Selling a house is very stressful but I've always known I could ring Karen anytime for help, advice or just a bit of reassurance. We will always be eternally grateful that she has been there for us. Thank you.

Maz Β· 30 October 2023

Agent replied Β· 19 June 2024

Thank you for taking the time to leave a wonderful review for Karen

5/5

Trustpilot

Karen Marijewko

I recently purchased through Richard Kendall's and were allocated Karen to deal with the transaction.From the word go to the completion date, Karen has been on the ball and has gone above and beyond when required.RK's in general have been fantastic so I have no issues in writing this review.

Gary Β· 15 November 2024

Agent replied Β· 24 December 2024

Your kind words have made Karen's day. Thank you. Enjoy every moment in your new property.

5/5

Trustpilot

The Estate Agent

We had to sell our property in Ossett while living in a different part of the country with all the problems that entails but the task was made easier for us because of Mandy Bennett of the Ossett office.Whatever problem we had Mandy rose to occasion and sorted it out without any fuss. We couldn't have asked for a more capable person to organize the selling of our house. We needed someone to maintain the garden, she found someone for us. As the house was empty we needed someone to check the house and heating on a regular basis, she organized that for us. Nothing was above or beyond the call of duty, she even liaised with the buyers on our behalf as we weren't around.She was always professional as well as being lighthearted and humorous and was a delight to talk to.Thank you Mandy.p.s. We think Mr. Kendall should give you a pay rise.

Granville Β· 11 December 2024

5/5

Trustpilot

Thanks to Lucy Harrison

Thanks to Lucy HarrisonWe chose Richard Kendall Ossett branch as it was convenient for selling a property in Ossett.We knew they had a good reputation which turned out to be above expectations. Lucy was always helpful with all our queries and kept us updated at each stage along the way.We would highly recommend them to anyone selling a property and definitley award them 5stars.

Mr Β· 1 March 2024

Agent replied Β· 19 June 2024

Thank you for taking the time to leave a review for Lucy.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Richard Kendall's Google reviews

Questions about Richard Kendall Ossett

How many reviews does Richard Kendall Ossett have?

Richard Kendall's Ossett office has 1,031 reviews across three platforms: 176 on Google, 10 on Facebook (across the whole business), 845 on Trustpilot (across the whole business).

What is Richard Kendall Ossett's rating?

Richard Kendall Ossett is rated 4.8 out of 5 across all 1,031 reviews, and 4.7 out of 5 on Google from 176 reviews.

Has Richard Kendall won any awards?

Yes. In The Trusted Agent 2026 awards: Richard Kendall, Ossett won Trusted Agent.

Where is Richard Kendall's Ossett office?

Richard Kendall Ossett, Unit 2 Wellgate, Ossett, WF5 8NS.

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