Every review we hold for the Ossett office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you so much to Mandy Bennett at the Ossett office for the efficient and speedy service provided with the sale of our property. Due to Mandy's expertise, the process once an offer was accepted was just 9 weeks - AMAZING. …
Susan · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for your fantastic review. We are delighted to hear that Mandy made your sale such a smooth and speedy experience. 9 weeks is indeed amazing! Her knowledge, organisation and friendly approach make her a real asset to the … More
★★★★★ 5/5
TrustpilotExcellent Estate Agent
Liz Cooke took over matters for us after the first few months of marketing my late Mother's house which was proving tricky to sell in a buyers market. Liz has a natural energy and enthusiasm for her job and it shines through. She is totally professional, a great listener/communicator in general and always got back to me quickly on the phone or email if she wasn't immediately available. Liz was an absolute pleasure to deal with during what was a particularly stressful time for us, exacerbated by living so far away from Wakefield. I have no hesitation in recommending her agency skills.
J · 25 July 2024
Agent replied · 24 August 2024
Thank you for leaving a review for Liz.
★★★★★ 5/5
GoogleQuick sale (did we price too low?) but everything went through within weeks. Mandy kept us updated throughout the process. We are now living the life by the coast. Happy retirement to us 👬🍾🏡 …
Edward · 11 January 2026
Agent replied · 13 January 2026
Thank you for your lovely review. A quick sale is always a good sign, and we’re really pleased everything moved through so smoothly for you. Mandy will be delighted to know her updates and support made a difference. Enjoy coastal life and a very happy retirement.
★★★★★ 5/5
TrustpilotElizabeth Cooke From Kendall's when up…
Elizabeth Cooke From Kendall's when up above and beyond for the sale of our property. The sale wasn't an easy sale due to the fact that the property was part of a divorce settlement, making it very different from a normal sale. Thank you so much for all your help
Janice · 11 September 2026
Agent replied · 22 September 2026
Thank you so much for sharing this. We know a sale tied to a divorce settlement brings its own added complications, so it's really pleasing to hear Elizabeth went above and beyond to get you through it. We'll be sure to pass your thanks on to her.
★★★★★ 5/5
GoogleMandy from Richard Kendall was absolutely incredible and is a real credit to Richard Kendall's. Our sale and purchase ended up being a much longer, drawn out process than we expected (legal complexities etc) but Mandy was amazing at helping us push these through. She was proactive at giving us updates, chasing the relevant parties and basically keeping us sane!
Thank you Mandy, we couldn't have got through it without you!
Lynne · 2 December 2024
Agent replied · 9 December 2024
Thank you for leaving a review for Mandy at our Ossett office. We really do appreciate it.
★★★★★ 5/5
TrustpilotEmily Dunbar was the selling agent for…
Emily Dunbar was the selling agent for the property we purchased. We found her to be friendly and helpful at all times, and efficiently followed up all queries.
Joyce · 5 March 2026
Agent replied · 21 March 2026
Thank you so much for your kind review.
We are delighted to hear that Emily was friendly, helpful and efficient throughout your purchase. Making sure queries are followed up quickly and keeping everything moving is so important during the process.
We will be sure to pass your lovely comments on to Emily.
Wishing you lots of happiness in your new home.
★★★★★ 5/5
GoogleMandy from Richard Kendall in Osset is an absolute star. Never dealt with a better estate agent, super on the ball. Always attentive, kind and looking out for the best. She’s a class act and sets the bar high. Can’t reccomend her enough! Thank you Mandy - we’re loving our new home.
ItsZebby · 11 July 2025
Agent replied · 9 September 2025
Thank you so much for your fantastic review. We are over the moon to hear how impressed you were with Mandy from our Ossett office. Her attentiveness, professionalism and genuine care truly make her stand out and we are so glad she made your experience such a positive one.
★★★★★ 5/5
TrustpilotSeamless First-Time Buying Experience
I recently had the pleasure of purchasing my first home through Richard Kendall. As a first-time buyer, I was initially a bit overwhelmed by the whole process, however my estate agent, Karen Majewsko, made the entire journey smooth and stress-free. She navigated me through the various hurdles, ensuring I was well-informed and prepared at every step. My thanks to Karen for making my first home-buying experience a positive one, and I would highly recommend Richard Kendall to anyone looking to buy or sell a home.
Peter · 14 June 2024
Agent replied · 19 June 2024
Thank you for leaving a review for Karen.
★★★★★ 5/5
TrustpilotRichard Kendall are the way to go
We had a tough sale and purchase due to buyer pulling out but Richard Kendall found us a new buyer and we ended up with our dream house. The communication and hard work from Karen Marijewko at the Wakefield office was amazing all the way through and she helped us make this happen. Can’t thank her enough. Definitely use Richard Kendall to sell your home.
William · 19 May 2026
Agent replied · 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that, despite the challenges along the way, Karen was able to support you and help get everything back on track. Finding a new buyer and still securing your dream home is a fantastic outcome.
Clear communication and hard work make all the difference in situations like this, so it is lovely to know Karen was there for you throughout.
We will be sure to pass your kind words on to her.
Thank you again for choosing Richard Kendall and for your recommendation.
★★★★★ 5/5
TrustpilotHuge thank you to Mandy Bennett at Richard Kendall for her guidance and support!
Mandy Bennett is absolutely superb and really helped us out when buying our new home in Yorkshire.All kinds of issues came up elsewhere in the chain, and Mandy dealt with them all with patience and kindness. Mandy was always happy to help explain the process and absolutely went above and beyond to make things right for us. She was professional and friendly throughout, even under occasionally challenging circumstances. Highly recommended!
John · 20 November 2024
Agent replied · 24 December 2024
Your kind words have made our day, thank you for leaving a review for Mandy and enjoy every moment in your new property.
★★★★★ 5/5
TrustpilotI always spoke to the same person who…
I always spoke to the same person who knew the progress or challenges that we came across. I didn't have to repeat myself because I had Mandy who was always keen to help and get things moving. Mandy made this experience great, by being patient and keeping me updated on everything as it was happening. Mandy always informed me of progress and when I went to collect the keys for the house I purchased, Mandy gave me a lovely welcome gift that Richard Kendal give to buyers and this was also a lovely touch. It's been smooth and timely from offer to completion, I would recommend Richard kendal to anyone.
Julie · 6 June 2024
Agent replied · 19 June 2024
Thank you for taking the time to leave a review for Mandy at the Ossett office. It really is appreciated.
★★★★★ 5/5
GoogleI sold my house and purchased a new one through Richard Kendall between Jan and May this year. The service was very good on both sides, but I must compliment Mandy, who managed my purchase. Throughout the whole process, which had its tricky moments, Mandy was polite, professional and - perhaps most importantly for me - a source of constant positivity and calm reassurance. She was communicative, proactive and provided a fantastic bridge to the vendor. Thank you Mandy, you are a star!
Rachel · 3 June 2024
Agent replied · 17 June 2024
Many thanks for your wonderful review of Mandy at our Ossett office. We are so grateful for your words. We very much appreciate it.
★★★★★ 5/5
TrustpilotHuge thank you to Elizabeth Cooke
Huge thank you to Elizabeth Cooke. Out of the whole process you were by far the most helpful and I really appreciate all your time. You helped make a very stressful time easier, highly recommended.
Rebecca · 18 December 2025
Agent replied · 24 December 2025
Thank you so much for your kind words. We are really pleased to hear that Elizabeth was able to support you through what can be a very stressful time. Her dedication and willingness to go the extra mile are things we value greatly, and she’ll be delighted to know how much you appreciated her help.
★★★★★ 5/5
TrustpilotThank you Amanda
We recently completed the purchase of our new home with Amanda at Richard Kendall. It was a really lengthy and stressful process due to our buyers pulling out at the very last minute and causing us significant delays in the chain, but Amanda held everything together at her end to ensure we were able to keep our dream home and not loose it. She was fantastic at keeping us updated, and also chasing solicitors when needed as we all know they dont rush. I would highly recommend Amanda, thank you so much again x
Sophie · 29 May 2024
Agent replied · 19 June 2024
Thank you for taking the time to leave a review for Amanda
★★★★★ 4/5
TrustpilotWe have just completed on our first…
We have just completed on our first home from Richard Kendall. Karen Marijewko was a delight to deal with all the way through and kept us sane when we were worrying about the solicitors! She was friendly, helpful, reassuring and just a general joy to have on the other end of the phone. Thank you Karen! Overall when it came to viewings (we viewed 2 properties with Richard Kendall) it would have been beneficial if the people who show you round know more about the property - they are just there to open/close, whereas we would have liked someone who knew more about the property and could answer our questions there and then without us having to contact the office, seemed a bit of a strange way to do it but overall a good experience and we love our new home. Thanks again Karen for all your help.
Dani · 4 May 2024
Agent replied · 19 June 2024
Thank you for leaving a review for Karen.
★★★★★ 5/5
TrustpilotOutstanding Service
The service received from Richard Kendall Estates Wakefield, particularly from Grace Wassell, has been outstanding. They were not the agent I used to sell my house but kept me updated constantly on the house I bought. I would certainly make use of them next time.
Sandra · 16 September 2026
Agent replied · 21 March 2026
Thank you so much for your wonderful review.
We are delighted to hear that Grace and our Wakefield team provided such an outstanding service throughout your purchase, keeping you regularly updated even though we were not acting on the sale of your own property. It means a great deal to hear that you would choose Richard Kendall for a future move. Thank you again, and we wish you all the very best in your new home.
★★★★★ 5/5
GoogleRichard Kendall estate agents (especially Mandy) were so helpful during our property purchase. As first time buyers, their friendly, knowledgable service guided us through our purchase with ease. I would definitely recommend purchasing a property through these.
Dylan · 9 November 2025
Agent replied · 23 November 2025
Thank you so much for your kind review. We are delighted to hear that Mandy made your first home buying experience such a smooth and positive one.
★★★★★ 5/5
TrustpilotFabulous service from start to finish!!
Fabulous service from start to finish!The valuation provided by David was very thorough and informative, and from that point the secretaries (Kirsty and Sophie) made sure the house was on the market quickly.Karen looked after my property and from her first vendor contact call she kept me updated the whole time, she provided me with suggestions on how best to market and sell the property and thanks to this within the month my property went from not on the market to sstc.The sales process can be a stressful life event but with the kindness and compassion shown by Karen, and the Wakefield office this sale has been made easy.
Simone · 12 April 2024
Agent replied · 19 June 2024
Thank you Simone for taking the time out to leave this review for the staff at Wakefield.
★★★★★ 5/5
GoogleMandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy.
To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors.
Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
Mark · 13 July 2025
★★★★★ 5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish. Richard Kendal helped us to rent a house. It's been a first time experienced for us in the rental of a new place via Richard Kendall at a local branch at Horbury and Jessica Judd was very supportive, friendly, professional and polite throughout the whole process. Jessica is a real credit to her company and I would definitely use the services of Richard Kendal again in the future.
Monica · 13 July 2024
Agent replied · 24 August 2024
Thank you for the review, in particular for Jess.
★★★★★ 5/5
TrustpilotI have been meaning to write a review…
I have been meaning to write a review for a while.We moved to Wakefield 10 years ago. We rented our house through the Horbury office. Always helpful and get back to you.Then we started looking for our 1st bought home 7 years ago. When viewing, Richard Kendall always get back to you. Other agents don't always. I would say 50/50. But Richard Kendall without fail. The buying process was smooth with them.When we came to sell, we didn't go anywhere else, because above all customer service is king. We didn't even compare prices as we knew we would go with then whatever. That is what a great brand does.Bought our 2nd house with them and Catherine, Lucie and especially Melanie were always helpful and understanding.Richard Kendall are not just a great estate agent. They are a great business with customer service at the heart. This is why they are so successful.Thanks.
Chris · 23 March 2024
Agent replied · 19 June 2024
Dear Mr HaighThank you so very much. This is every Estate Agent's dream review. It encompasses everything that we look to achieve every day and we are so very grateful that you have taken the time to let everyone know your experience.It really does mean everything to the Richard Kendall family.Thank you
★★★★★ 5/5
TrustpilotRichard Kendall were marketing the…
Richard Kendall were marketing the property that we have recently purchased. Liz was looking after the sale and she kept me updated every step of the way with weekly calls. Any queries were dealt with quickly and efficiently and her communication between ourselves and the vendor was excellent. I had more contact from her than I did from the estate agent who was marketing my property. I would recommend anyone using Richard Kendall to sell a property requests for Liz to handle the sale!
LB · 20 March 2024
Agent replied · 19 June 2024
Thank you for leaving a review for Liz
★★★★★ 5/5
TrustpilotFantastic service
This is not the first time I have used Richard Kendall’s. Having moved plenty of times over the years I have always been so happy with the service I have received. The ladies looking after my property, Shireen and Catherine was amazing. They took care of everything for me, updating me with what was next at every stage. I cannot rave about this estate agent enough. I hopefully have found my forever home now, but highly recommend to anyone looking to move home.
Sheila · 19 March 2024
Agent replied · 19 June 2024
Thank you for leaving a review.
★★★★★ 5/5
TrustpilotExcellent Service:We have been trying to sell out for two…
We have been trying to sell out for two years with a different estate agent. We made the decision to change to Richard Kendall’s a few months ago. Right from the start we had nothing but first class service. Especially from Elizabeth Cooke who was our designated contact. She is the most friendly, conscientious, professional person. Nothing was too much trouble for her.
Customer · 30 April 2026
Agent replied · 27 May 2026
Thank you so much for your wonderful and heartfelt review.
We are absolutely delighted to hear that changing to Richard Kendall made such a positive difference to your moving experience after such a long journey trying to sell your home.
Elizabeth will be so pleased to hear your kind words. Building trust, keeping you regularly updated and making you feel fully supported throughout is exactly the service we aim to provide. It is especially lovely to hear that you felt you were speaking with a friend along the way.
We are also grateful for your kind comments about the wider Wakefield team and their professionalism and support throughout the process.
Congratulations on completing on both your sale and purchase yesterday. We wish you lots of happiness in your new home and truly appreciate your recommendation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
