5/5
GoogleGreat service as always can’t recommend enough. And Mandy is exceptional
Trusted Agent profile · Ossett
Richard Kendall Ossett reviews
★★★★★
1,042 reviews across 3 platforms
Unit 2 Wellgate, Ossett, WF5 8NS
Part of Richard Kendall, see every office.
Richard Kendall's office in Ossett, at Unit 2 Wellgate, is rated 4.8 out of 5 across 1,042 reviews on three platforms, including 186 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
186
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
846
Reviews on Trustpilot
Business-wide
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Tell us what you need and we'll put you in touch. Richard Kendall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ossett.
Awards
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Ossett office, from every platform, shown as written. First names only.
Google5/5
GoogleHappy with apartment sales using Richard Kendall. Very good communication with Suzanne and Donna. Very helpful and knowledgeable to move the sale with buyer and solicitors.
5/5
TrustpilotAlways use this estate agent great and…
Always use this estate agent great and friendly service from the staff and always happy to help and give advice if possible
Agent replied · 19 June 2024
Thank you for leaving a review.
1/5
TrustpilotDo not rent via this agent
I totally agree with other renters providing feedback - do not use Richard Kendal if you are a renter. I was also told that the rental agreement would be for 6 months but it would be extended once they were aware I paid my rent every month. Having moved in because I was given notice from another landlord who needed to sell that property I was not impressed that 3 months into the lease I was informed that the landlord had decided to sell the property- no reason given. The state of the house was horrendous, there was so much work needed doing it was no surprise the landlord decided to sell rather than fix up the house. The mould and damp had such an effect on our lives, my daughter ended up seriously ill and the cat died due to breathing in the horrendous damp that was left when the previous tenants moved out. I frequently asked for issues to be resolved, the maintenance man (from RK) would turn up with less than the required 24 hours notice, the landlords contractors turned up with no notice. When I complained I was informed that landlords can do what they want and renters have no say (but was informed in slightly different words).Being informed I was going to be evicted and taken to court was a disgusting way to treat renters who have paid full rent and improved a property, even though I informed RK when I would be moving out. Do not believe any communication from the staff at Richard Kendall. They lie and then become defensive and bully you. Even after I explained that their behaviour left me feeling suicidal they continued lying and bullying and even said that by making complaints I was making the staff mentally ill!!!Having seen the reviews on this site I am quite aware that RK will respond in a negative way. RK did not respond to the request from the TDS asking for my deposit to be released- no mention that they were deducting funds because I had left the house in a mess or not paid the rent - just nothing. Over a month I had to wait for the full deposit to be returned to me. Because they the landlords went to court to have me evicted I have had to wait over a month after moving out to hear that the court has dismissed the hearing and I have no fees to pay, even though they requested that I pay the fees.All I will say is if you want to rent go elsewhere. If you do rent through RK know your rights, Human Rights Act, Housing Laws, who your MP is and how to contact the various Ombudsman teams, and when it comes to leaving ensure you have evidence of everything to show to the court and TDS- it certainly helped me as I provided the proof to the court and TDS to show how bad RK are as a letting agent.
5/5
TrustpilotSold our old house and bought our new…
Sold our old house and bought our new one through Richard kendalls about 2 years ago, I couldn't thank them enough I basically sat back and let them get on with it, all the staff were so helpful, special mention to mandy at the ossett branch I was kept upto date and she/they did all they could to prevent us losing our dream home. So much so I listed my late father's house with them, again a stress free experience, from the initial valuation by Danny to the brochure and advertising I can't recommend them enough
5/5
TrustpilotReally helpful and kept me informed…
Really helpful and kept me informed about my house sale.
Agent replied · 24 December 2024
Thank you for leaving a review
5/5
TrustpilotVery friendly and professional staff
Very friendly and professional staff, who answer any queries promptly and are always available. They are always up-to-date with the situation and kept us fully informed of the arrangements.
Agent replied · 19 June 2024
Thank you for leaving a review.
5/5
TrustpilotHighly Recommend
Extremely helpful from the valuation right through to completion. Sarah kept us fully informed every step of the way. Would definitely recommend.
5/5
TrustpilotKaren Preece
Very good service from `Karen Preece. Kept us upto date regularly each step of the way. Was very polite and courteous.Thank you Karen for all your help
5/5
GoogleFirst time buyers and wasn’t really sure what the process was but Mandy couldn’t of helped more, she was so supportive, happy, polite and kept us updated every step of the way. Real thanks to her and highly recommend Richard Kendall.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 17 June 2024
Thank you for the 5* review
5/5
TrustpilotGreat buying experience
Amanda, Jo and the team at Richard Kendall (Wakefield branch) were absolutely amazing. They were very attentive, communicated well and made our first-time buying experience an easy one. If/when we sell or buy again we will definitely be using Richard Kendall again. Thank you team!
Agent replied · 19 June 2024
Thank you for the review
5/5
TrustpilotHelpful and cordial
Amanda Pontefract office dealt with my purchase. She was always helpful and cordial.
Agent replied · 29 August 2024
Thank you for leaving a review.
5/5
TrustpilotLIZ was great!
LIZ was great during our sale process, always keeping in touch. Great company to sell through.
Agent replied · 24 August 2024
Thank you for leaving a review.
5/5
TrustpilotAmanda was very professional and kept…
Amanda was very professional and kept us updated all the way through the process. Highly recommend.
5/5
TrustpilotWould recommend for a friendly/great…
Would recommend for a friendly/great service. Amanda was mega and helped make a smooth sale
5/5
TrustpilotExcellent 5 star service!
We cannot fault the service that Richard Kendall Estate Agents provide. Amanda & Joanne from the Wakefield branch kept us up to date every step of the way and we would not hesitate recommending Kendall's to anyone else. We wouldn't use anyone else!
Agent replied · 19 June 2024
Thank you so much for the review
5/5
TrustpilotHouse sale
Felt i had to leave a 5 star review of the outstanding customer service i received from shireen smith & catherine kilbride.Their attention to detail was second to none,i was kept fully informed & up to date throughout the whole process making it seem effortless(well is was for me!).Thanks again, i wont hesitate to use your service again if needed.
5/5
TrustpilotGreat Experience!We have just had the privilege of…
We have just had the privilege of dealing with Kendalls again this time as a buyer . We found them so professional so swift and so responsive it was a very positive experience at a time when most services in most sectors are dreadful . How refreshing . Karen Majiewko in particular has been excellent. An absolute asset to her employer who should look after her well !Thank you
5/5
TrustpilotI have recently made a purchase through…
I have recently made a purchase through Richard Kendall. In the negotiations Catherine and Shireen always responded very quickly and kept us well informed. They were a pleasure to deal with.
Agent replied · 19 June 2024
Thank you for leaving a review for Catherine and Shireen.
5/5
TrustpilotJessica & Issac helped make our move…Recent house move
Jessica & Issac helped make our move into our rental home as smooth & seamless as possible.Very approachable & nothing was too much trouble.
Agent replied · 19 June 2024
Thank you for leaving a review for Jess and Isaac. Have a lovely Christmas.
5/5
TrustpilotHouse purchase
We bought our house through Richard Kendall Wakefield. Liz looked after the sale start to finish and she was fantastic. She called me every week to update us even if there wasn’t much of an update. We wouldn’t hesitate in recommending Richard Kendall they have been fantastic.
5/5
TrustpilotLiz and Joanne provided great service…
Liz and Joanne provided great service during the selling process, ensuring we were updated on a regular basis and also chasing solicitors / buyer for updates.Would highly recommend.
Agent replied · 19 June 2024
Thank you for your review, it really is appreciated
5/5
GoogleA quick, timely, efficient and polite service.
Agent replied · 9 November 2024
Thank you for leaving a review
5/5
TrustpilotI've used other agents in the past but…
I've used other agents in the past but Kendalls were helpful every step of the way. They followed up and kept us informed off progress.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Richard Kendall Ossett
Has Richard Kendall won any awards?
Yes. In The Trusted Agent 2026 awards: Richard Kendall, Ossett won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Richard Kendall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ossett.
