Richard Kendall Ossett reviews

★★★★★ 5/5

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Great service

Great service, always willing to help no matter the enquiry. Very friendly staff. Highly recommended.

Chris · 18 February 2024

★★★★★ 1/5

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We are in a position to buy immediately…

We are in a position to buy immediately even though our property is currentley on the market ( booked with viewings). We called Richard Kendall Estate Agency to enquire about a property and to arrange a viewing. We established with a member of staff that an agent was already at the property to show around another couple. As we live less than 10 minutes from the property we suggested that it would be good use of the agents time for us to view the property after or before the already arranged booking (10mins internal viewing was all we required) as the location gardens etc was already established. Astonishingly, we were advised this was not possible as they only arrange one viewing at a time in half hour slots. Although they only had one booking arranged there was no flexibility to add another.Given our purchasing position and proximity to the property this approach seems a a little short sighted and is definitely not in the the interest of the Seller or the Buyer.One particular member of staff in the office was actually quite dismissive and lacked any kind of common sense.To top things off, despite "saying" the Agency offers flexible viewings during the week, (People do have to work) ...early evening viewings are non-existent and the first chance we could be offered would be the following weekend!Finally I must point out this wasn't a property new onto the market !. And we are a serious buyer in a good position to proceed. This is the vendors loss.Andrew Jones

Andrew · 28 July 2019

★★★★★ 5/5

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Just sold my mother in laws house with…

Just sold my mother in laws house with Richard Kendall, very professionally handled from start to finish with Karen Preece there to guide us and keep us informed throughout the whole process, thanks.Would definitely use again.

Stephen · 4 May 2022

★★★★★ 5/5

Trustpilot

Excellent

Excellent, personalised and considered service from start to finish of our sale and purchase! The valuers came promptly and valued our property fairly, the images of the house were of a high standard, the house was on the market quickly and the RK sales team were professionally on top of viewings and negotiations! We found the whole process to be very positive and we would definitely use again!! 5* service

Leigh · 19 January 2022

★★★★★ 5/5

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100% value for money PLUS stress reducing way to sell a property

From the initial evaluation right through to the end exchange, the load and responsibility of selling my house was totally absorbed by the Richard Kendall team - Liz and Joanne - Thankyou! I had the utmost trust and faith that they had my best interests at heart. I made a life changing move with their expert help.

Susan · 20 May 2023

★★★★★ 4/5

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Great service

Great service. Professional and helpful. I would recommend.

Rebecca · 12 June 2024

★★★★★ 5/5

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What made my experience great was the…

What made my experience great was the communication between myself and Karen, she’s was so informative and kept me in the loop with every step (better than my own solicitors!!) She was amazing from start to finish and if I ever sell in the future I will certainly be asking Karen to help me!

Morgan · 8 August 2023

★★★★★ 1/5

Trustpilot

Anyone else but these!

Where to start... My family and I viewed a house that we wished to buy through this estate agent, we viewed it twice and liked it. We immediately got ourselves a mortgage approval and had an offer (almost the asking price) accepted straight away. We instructed this estate agent to then sell our house.We were responsible for all but one of the many viewings we had, simply because Richard Kendall estate agents "didn't have time or availability" to show people around. This meant time off work and cancelling evening and weekend plans to accommodate.After a few weeks, we received a call to tell us that we have had an offer (which was a reasonable one) but they had since sold the house that we were intended to buy.When I asked Amanda Dyson how this had happened without our knowledge she immediately claimed that they had not withheld this information from us and it was merely a coincidence - a strange response given that I had never suggested this in the first place.It seems that we were expected to "just move somewhere else" by these people.I'll leave the reader to decide whether this was a coincidence or, as Amanda herself suggested - something else a little more sneaky.I was then told that we could put in a higher offer to win back the house - DURING THE SAME CALL I was then (in an obnoxious and arrogant tone of voice) told that we "wouldn't be in a position to proceed" anyway because they didn't know what position the new buyer would be in.Once this call ended we then received an email informing us that nobody was actually buying our house?!We have been very keen in both buying and selling through Amanda & Nikki at Richard Kendall but the way we have been treated through this journey has been shocking.In my experience they are unprofessional, rude and arrogant. Very disappointing.

Rich · 14 December 2018

★★★★★ 4/5

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Great service selling through Richard…

Great service selling through Richard Kendall. All the team did a fantastic job. Would use again

Debra · 22 December 2023

★★★★★ 5/5

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Great Communication

Just completed a purchase with Richard Kendall and was assisted by Karen Marijewko throughout. She was always helpful and either picked up the telephone immediately or returned calls promptly.

Gary · 28 November 2022

★★★★★ 5/5

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Really appreciate the communication…

Really appreciate the communication with Richard kendal in helping us with our rental. Great bunch of staff & thank you all.

Chris · 14 July 2023

★★★★★ 5/5

Trustpilot

Karen Marijewko​​​​ - Brilliant Professional

We acquired a property from Richard Kendall....Karen Marijewko​​​​ was superb! Super helpful and informative throughout the process, more so than even our solicitors! Really professional to deal with and was always proactive. We now know who to recommend for any future purchasers or sales!

Mohammed · 12 February 2024

★★★★★ 5/5

Trustpilot

Brilliant service

From start to finish, dealing with Richard Kendall was a pleasure. Nothing was too much trouble and it made for a smooth process to collection of our keys for our forever home.

Charlotte · 6 June 2022

★★★★★ 5/5

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I have recently purchased a house…

I have recently purchased a house through Richard Kendall’s and Karen Preece has helped the sale go as smoothly as possible with weekly updates and happy to help with any queries I’ve had.

Darren · 13 April 2022

★★★★★ 5/5

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Suzanne Jordan

All thanks to the tenacity, professionalism and warmth of Suzanne Jordan. Without her I think we would have thrown the towel in and given up. Thank you to you and your team.

Jo · 13 September 2024

★★★★★ 5/5

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Everyone was super helpful

Everyone was super helpful, every response was quick and speedy. The whole process of renting with Richard Kendall was a positive experience and would definitely recommend

Kirsty · 12 December 2024

★★★★★ 5/5

Trustpilot

Good Service

I would recommend Richard Kendall to anyone. They sold my bungalow within a week. The staff were friendly and I was kept well informed throughout the sale.

Julie · 26 November 2022

★★★★★ 5/5

Trustpilot

Karen and the team were brilliant

Very helpful throughout, Karen Marijewko rang me weekly with updates and kept our buyer happy throughout the process.

Andy · 30 August 2023

★★★★★ 5/5

Trustpilot

A superb service.

A superb service from both Jo and Liz. They were professional and efficient at every turn. They visited our property and were consequently very knowledgeable when buyers had questions. They were able to assist us with all our issues during our sale. We would not hesitate to recommend Richard Kendall Hallmark.

Lyn · 2 August 2023

★★★★★ 5/5

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Great communication throughout and…

Great communication throughout and friendly.

Sarah · 27 May 2024

★★★★★ 5/5

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Collected the keys for our property…

Collected the keys for our property today, Sarah at the Castleford branch was great and responsive through out. Was nice to receive the gift box when receiving the keys.

Bethany · 12 August 2022

★★★★★ 5/5

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Easy house sale

Quick sale of my property. They understood my needs and priorities. The process was very streamlined.

Rosemary · 29 September 2023

★★★★★ 5/5

Trustpilot

Helpful throughout the process

Helpful throughout the process, they even helped break down most of the jargon into bitesize English! Very happy with the outcome. Many thanks to Richard Kendall and all staff there.

Kieran · 2 June 2022

★★★★★ 5/5

Trustpilot

Fantastic service kept informed all the…

Fantastic service kept informed all the way to completion by well mannered agents

Paul · 28 November 2023