Trusted Agent profile · Orton
★★★★★
98 reviews across 1 platform
48b Church Drive, Orton, PE2 5HE
Firmin & Co's office in Orton, at 48b Church Drive, is rated 4.6 out of 5 across 98 reviews on 1 platform, including 98 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Firmin & Co Orton Waterville hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Orton.
Every review we hold for the Orton office, from every platform, shown as written. First names only.
5/5
GoogleWe recently purchased a property from Firmin and co (Orton Waterville branch). We had a very good experience with Lee and because of their excellent customer service I’m now going to use them to market our rental properties any time we need a new tenant.
Hello Andy, Thanks so much for your feedback, we really do appreciate it! We are so glad that you had a very good experience with our team. Kind Regards, Firmin & Co
1/5
GoogleWe were incredibly disappointed with Firmin services. We had the unfortunate experience of Karen, her lack of professionalism and playing games between the parties resulted in us not proceeding with a purchase. Avoid this agent, there are so many professional agents in Peterborough
5/5
GoogleThe team at Firmin did a great job on our sale. from start to finish it was a professional service. James managed the process brilliantly and kept in regular communication. Would highly recommend.
Hello Jason, Thanks so much for you feedback, we really do appreciate it! We are so glad you found our service professional and would highly recommend us. Hope to see you again in the future. Kind Regards, Firmin & Co
5/5
GoogleFirmin and Co have been absolutely brilliant throughout my somewhat difficult move into the Peterborough area. I am now in the place I want to be and it is down to Karen in particular and also James who were professional, very helpful and cheerful throughout. Thank you and if I ever sell it will definitely be through Firmin and Co.
5/5
GoogleJamie @ the Orton branch was really helpful and friendly from start to finish. Kept us up to date with everything the whole time. Made the whole process a lot easier than we thought it would be.
Hello Phill, Thanks so much for your feedback, we really do appreciate it! We are so please that you found our team helpful and friendly. Kind Regards, Firmin & Co
5/5
GoogleThe team at Firmin did a great job on our sale. from start to finish it was a professional service. James managed the process brilliantly and kept in regular communication. Would highly recommend.
Hello Jason, Thanks so much for you feedback, we really do appreciate it! We are so glad you found our service professional and would highly recommend us. Hope to see you again in the future. Kind Regards, Firmin & Co
5/5
GoogleLee, Michelle and the whole team have supported the sale of Mum's bungalow providing excellent personal service throughout the process. I would recommend them to anyone buying or selling their property. Would use them again.
Hello Claire, Thanks so much for your feedback, we really do appreciate it! We are so pleased to hear you had an excellent and personal service from our team. Kind Regards, Firmin & Co
5/5
GoogleWe can only praise the support and help we have received while we have been buying our new home. The experience we have had has been better than we ever expected.
Hello Susan, Thanks so much for your feedback, we really do appreciate it! We are so glad that you found your experience better than you ever expected. Hope to see you again in the future. Kind Regards, Firmin & Co
1/5
GoogleDisgusting company - sent a large letter with underpaid postage to an my mum's unlisted private address advertising their services, what a cheek!
Hello Jack, We are so sorry that you feel this way and do profusely apologise, I'm certain this would have been an honest mistake. However, this review panel is for customers that have used our full service and as you can see we have 100% professional & friendly customer service. It's unfair to judge a company on their service when you haven't experienced it for yourself. We hope that you can forgive us for sending an advertising letter to your relatives house, however we are only trying to help people who require our services. Thanks so much for your feedback and I will forward onto our team. Kind Regards, Firmin & Co
1/5
GoogleDisgusting company - sent a large letter with underpaid postage to an my mum's unlisted private address advertising their services, what a cheek!NegativeQuality
Hello Jack, We are so sorry that you feel this way and do profusely apologise, I'm certain this would have been an honest mistake. However, this review panel is for customers that have used our full service and as you can see we have 100% professional & friendly customer service. It's unfair to judge a company on their service when you haven't experienced it for yourself. We hope that you can forgive us for sending an advertising letter to your relatives house, however we are only trying to help people who require our services. Thanks so much for your feedback and I will forward onto our team. Kind Regards, Firmin & Co
5/5
GoogleGreat service from Firmin and Co, particularly from Lee and Jamie. They were extremely friendly, helpful and went above and beyond to help us complete. Would highly recommend!
Hello, Thanks so much for your feedback, we really do appreciate it! We are pleased to hear you found us friendly & helpful! Kind Regards, Firmin & Co
5/5
GoogleGood local friendly estate agents, especially the team at Werrington (Dan, Lee and Karen), who guided us through the selling of our house, keeping us up-to-date every step of way. Would recommend using Firmin & Co if you're thinking of selling.
5/5
GoogleJust fabulous service with an Estate Agency who cares about their clients from start to finish. Firmin & Co are helpful, honest, dedicated and most importantly, professional. In my opinion, Firmin & Co are the number one Estate Agents in Peterborough for excellence and service.
5/5
GoogleJames and Karen from the Orton branch gave an excellent and individual service in selling my father’s bungalow. They were professional, friendly and helpful. They kept me informed every step of the way and made a stressful process as easy as possible. I can’t rate them highly enough.
5/5
GoogleSold my house through Firmin & Co was easy & stress free! Thanks to lee you big friendly giant. YNWA
Hello Reece, Thanks so much for your feedback, we really do appreciate it! We are so pleased to hear your house sale was easy & stress free! Kind Regards, Firmin & Co
1/5
Googlethank you so much for a first class service would and will recommend your company to anyone
Hello Lynne, Thanks so much for your kind feedback, we really do appreciate it. Could you please help us understand why you gave us 1 star with such great feedback? Kind Regards, Firmin & Co
5/5
GoogleVery pleasant, very helpful ladies. On time for viewing Megan knew her role very well
5/5
GoogleI have been really impressed with Firmin and co.. Very good and friendly service from James and Laura.. they are extremely helpful and I would definitely recommend them
5/5
GoogleNice friendly people and would recommend to anyone.
Hello Sue, Thanks so much for your kind feedback, we really do appreciate it! We are so glad you would recommend us to anyone! Kind Regards, Firmin & Co
5/5
GoogleThe team were really helpful in answering all of our queries and key in progressing the purchase at a difficult time. Always ready to help and have provided great advice and recommendations.
5/5
GoogleMuch smoother moving process than there competitors
Hello Trevor, Thanks so much for your feedback, we really do appreciate it! We are so glad that you found your moving process much smoother than with our competitors. Kind Regards, Firmin & Co
5/5
GoogleMagnificent team service. Each played their part in making my purchase a memorable one. Honest, open and frank support at every stage. Thank you.
5/5
GoogleMagnificent team service. Each played their part in making my purchase a memorable one. Honest, open and frank support at every stage. Thank you.
5/5
GoogleKaren looked after me from viewing to completion and I couldn't have asked for better service. Extremely quick response times and so helpful - would definitely recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Firmin & Co Orton Waterville hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Orton.
