Every review we hold for the Orpington office, from every platform, shown as written. First names only.
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5/5
GoogleDaniel came to see the flat and was professional and honest. Paul, Daniel and Kerry were extremely helpful throughout our selling process. We had many issues with the sale but the team from Haart were always positive and helpful. Will always recommend Haart.
Ann Β· 3 December 2019
Agent replied
Dear Ann Mayhew, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We look forward to your next visit! Take care!
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5/5
GoogleThanks to Paul for sorting out getting my initial offers communicated back and forth promptly.
Many thanks to Masie for replying to email queries and viewing requests quickly and sorting out issues as they came up without fuss.
Made the process relatively stress free! Thanks!
Emma Β· 25 June 2018
Agent replied
Dear Emma W, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Orpington estate agents
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5/5
GoogleExtremely knowledgeable staff and very pleasant to deal with. Always kept us updated with feedback, etc! Thank you Paul, Harriet and team for such a great service π β¦
Jo Β· 13 August 2022
Agent replied
Hi Jo, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. Thank you so much again for your feedback! Louise haart Orpington
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5/5
GoogleWe've recently purchased a property through Haart estate agents in Orpington . They have been brilliant , Maisie is an absolute pleasure and has been extremely helpful and reassuring throughout the whole process . I have absolutely have no reservations in recommending Haart.
Natalie Β· 29 July 2019
Agent replied
Dear Natalie,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
We wish you all the best for the future in your new home.
haart Orpington estate agents
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5/5
GoogleKirsten was so helpful throughout our dealings. It was so satisfying to see how committed and passionate all the agents were to help us secure the home of our dreams. Will not be looking elsewhere for any of our property needs going forward.
Tommy Β· 29 July 2019
Agent replied
Dear Tommy Mcnally, Thank you for leaving such great and detailed feedback about your experience with haart Orpington estate agents. If you have any further questions, please give us a call. We're always happy to help!
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5/5
FacebookCannot thank Paul,Maisie and the staff at haart enough. They were so helpful from start to finish and honestly donβt think our move would have happened had they both not been involved in making sure everything went to plan. Would definitely recommend.
Gemma Β· 16 January 2019
Agent replied
Dear Gemma Dennard-marshall,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. β¦See More
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5/5
GoogleI have received an excellent service from Lisa. She is professional, honest and friendly and is happy to discuss any aspect of my purchase whenever I need it.
I would highly recommend Lisa and Haart Estate agent to everyone.
Carol Β· 3 December 2019
Agent replied
Dear Carol Dale, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We're always happy to help!
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5/5
GoogleUn real service from Aryan incredibly helpful
Frank Β· 1 August 2026
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5/5
GoogleBrilliant experience... I found Paul and his team provided a great service with quick clear communication on selling my property. Paul was reliable and transparent throughout the process I would not hesitate to work with this branch again.
Amardip Β· 26 February 2020
Agent replied
Dear Amardip Rana, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Orpington
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5/5
GoogleWe are absolutely delighted with Haart Estate Agents in Orpington . Our initial consultation with Mr Paul Hayden the Branch Partner. We had just had a less than positive experience with our property at one of Haarts competitors. That experience had left us totally stressed out and frustrated by the lack of proffessionalism and lack of feedback, in fact in the entire 10 weeks with their competitor they never once answered the phones to us. From our very first contact with Paul we felt we were in the hands of total proffessionals who gave us hope that our house would sell and boy did it sell on the very first day. For the prospective buyer appointments we were in the hands of Kerry Walker whom we found to be knowledgable and so friendly . Kerry readily gave us information about the process and encouragement, as selling is a stressfull operation. But she took much of the stress off our shoulders. I wished we had gone straight to Haart when we first put the house up for sale. It would have saved us so much time and stress. I will not hesitate in useing Haart in the future. Thank you for your help.
Andy Β· 24 June 2021
Agent replied Β· 24 June 2023
Dear Andy Mcgoldrick, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. Kerry from haart Orpington
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5/5
GoogleHarriet has been an absolute delight, she has been supportive throughout these tough times and really showed interest in helping me find the right property.
Would recommend speaking to Harriet!
Thanks again.PositiveProfessionalism
JLR Β· 21 June 2021
Agent replied Β· 20 June 2024
Dear JLR, thank you so much for your positive comments about Harriet at haart Orpington! Please let us know if there is anything else we can do for you; we are more than happy to help!
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2/5
GoogleDisappointed with the level of service even before we started. Tried to book a viewing and after 10 mins of chat over phone collecting all the details, the usual question about Mortgage and other stuff. When I responded I have arranged my own Mortgage adviser (as next home buyer) and wouldn't need their service, I was told no viewing without DIP. Why don't you put that as a pre-requisite in your listing or even ask that question first rather wasting time. Probably my experience will flag potential buyers what they need to armed with. For Sellers an in-sight on the possible competition cut out agency practice.NegativeQuality, Professionalism
Gnans Β· 21 June 2021
Agent replied Β· 20 June 2024
Good Morning G, I am sorry that you have felt the need to leave a 2 star review for our Orrington office.
Each business has carried out its own risk assessments in line with the current government guidelines. In in order to protect our homeowners, a decision has been taken to ensure that all physical viewings that take place on a home, have the financial ability to purchase the home if they like it. I am sorry that you felt you should have been advised of this prior to calling.
If you would like to discuss the issue further, please do not hesitate to contact me
Regards
John Cameron
Estate Agency Director
01634 791511
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5/5
GoogleI was fortunate to have had Kerry Walker as my agent who went above and beyond during this whole process. I appreciate every time I was regularly contacted and provided with constant updates. The service was exceptional; she was very friendly and professional, and was always there to chase up the solicitors!
For someone who is a first time buyer, Kerry definitely made the whole process less daunting and was always there to sort out any problems. It has been an absolute pleasure having Kerrys support throughout.PositiveResponsiveness, Quality, Professionalism
Rachel Β· 21 June 2021
Agent replied Β· 20 June 2024
Dear Rachel Minova, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We're always happy to help! Kerry from haart Orpington
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5/5
GoogleExtremely thankful to Harry and the team at haart Orpington, they were very efficient, helpful, polite and patient throughout a long procedure.
Would definitely recommend their services.
Once again, a big thank you from my family to you.
Samuel Β· 29 July 2019
Agent replied
Dear Samuel Onadeko,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
We wish you all the best for the future in your new home.
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5/5
GoogleThe staff at Haart have been very accommodating with my sale, in particular Lisa Pacitti has been Jumping through hoops for me and my partner to ensure a smooth and stress free process.
Highly recommended !!!!
Dennis Β· 3 December 2019
Agent replied
Dear Dennis Williams, Thank you for leaving such great and detailed feedback about your experience with haart Orpington estate agents. If you have any further questions, please give us a call. We're always happy to help!
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5/5
GoogleFantastic service have used 3 times now and excellent customer service every time.
Would highly recommend.
Orpington branch manager Paul Hayden deserves a medal for the all the hard work he has done for us over the years
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Tony Β· 25 September 2024
Agent replied Β· 25 October 2024
Thank you so much for your kind words, its always a pleasure to help you and your family out. Should you require any further assistance in the future please do reach out.
Best wishes to you and all the family.
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5/5
GoogleWe had the pleasure of dealing with Maisie from Haart's Orpington branch and were so impressed with the service she provided. Maisie was polite, professional and honest with her approach. I couldn't recommend Haart highly enough.
Daniel Β· 29 July 2019
Agent replied
Dear Daniel Clark, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Orpington estate agents
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2/5
GoogleDisappointed with the level of service even before we started. Tried to book a viewing and after 10 mins of chat over phone collecting all the details, the usual question about Mortgage and other stuff. When I responded I have arranged my own Mortgage adviser (as next home buyer) and wouldn't need their service, I was told no viewing without DIP. Why don't you put that as a pre-requisite in your listing or even ask that question first rather wasting time. Probably my experience will flag potential buyers what they need to armed with. For Sellers an in-sight on the possible competition cut out agency practice.
G Β· 23 September 2020
Agent replied
Good Morning G, I am sorry that you have felt the need to leave a 2 star review for our Orrington office.
Each business has carried out its own risk assessments in line with the current government guidelines. In in order to protect our homeowners, a decision has been taken to ensure that all physical viewings that take place on a home, have the financial ability to purchase the home if they like it. I am sorry that you felt you should have been advised of this prior to calling.
If you would like to discuss the issue further, please do not hesitate to contact me
Regards
John Cameron
Estate Agency Director
01634 791511
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5/5
GoogleWe're currently in the process of buying our first home. A big thank you to Kirsten who has been professional, attentive and informative with all our questions and worries. I'd highly recommend Haart to anyone.
Alan Β· 29 July 2019
Agent replied
Dear Alan G, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We look forward to your next visit! Take care!
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5/5
GoogleKirsten was very helpful throughout our purchase. It wasn't an easy case but she was very supportive and kept us in the loop at all times. Would highly recommend!
Thanks for everything!
Holly and Craig
Holly Β· 29 July 2019
Agent replied
Dear Holly Goodayle, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Orpington estate agents
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5/5
GoogleWe sold our last house with Haart Orpington a few years ago & found their service fantastic. We are now on the other side of the fence & are in the process of buying a new home through them. Unsurprisingly their service is just as good....we viewed a couple of houses with Kerry & 2nd viewed the one weβre buying & she always made herself available to meet us. Sheβs very down to earth & honest & helped us buy the house which is definitely βthe oneβ for us! I canβt recommend them enough.
Alyson Β· 24 June 2020
Agent replied
Dear Alyson Knight, Thank you for leaving such great and detailed feedback about your experience with haart Orpington estate agents. Thanks again for the recommendation, and have an amazing day!
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5/5
GoogleKirsten was very helpful throughout our purchase. It wasn't an easy case but she was very supportive and kept us in the loop at all times. Would highly recommend!
Thanks for everything!
Holly and Craig
Holly Β· 12 March 2019
Agent replied
Dear Holly Goodayle, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Orpington estate agents
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5/5
FacebookFantastic service! I would highly recommend Haart in Orpington. In particular Kerry Walker and Paul Hayden who helped us with the purchase of our first home. Both very professional and very helpful. Thank you!
Lily Β· 14 August 2019
Agent replied
Thank you Lily, We hope to be of service to you again in the future.
Best wishes,
haart Orpington we're happy to hear you had such a positive experience with our team!
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5/5
GoogleKerry was easy to reach, professional and friendly. Buying property is stressful so it was really nice to have someone who is helpful and patient on the other side.
Laura Β· 1 March 2021
Agent replied
Dear Laura, thank you so much for your positive comments about Kerry at haart Orpington! Please let us know if there is anything else we can do for you; we are more than happy to help!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.