Every review we hold for the Orpington office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotBorderline Harassment
I liked at two properties and They harass you with constant phone calls . When I expressed interest in a property they use Pressure sales techniques like ‘should I inform the sellers you’re making an offer’ without me explicitly saying such . I have multiple voicemails from this company . Do not advice to use their services if can be avoided. I’m aware all estate agents will chase buyers but Andrews were particularly pushy more than any agency I’ve come across
Antalya · 12 October 2021
★★★★★ 5/5
TrustpilotThank you Andrews
Andrews dealt well with a difficult sale and Zoey in particular was very helpful. Thank you Zoey.
Alistair · 23 June 2023
★★★★★ 5/5
TrustpilotJunior was helpful and knowledgeable
Junior Zziwa was helpful and knowledgeable about the property we viewed which was the perfect fit for us
Gracie · 23 May 2023
★★★★★ 5/5
TrustpilotVery professional
Very professional, honest and excellent communication from Tanya, Thankyou
Julie · 29 October 2024
Agent replied · 23 December 2024
Thank you, Julie! We're thrilled to hear about your positive experience with Tanya. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotViewing
Viewing The welcome and infos provided related to the property. It was just professional.
Karim · 9 August 2024
Agent replied · 23 August 2024
Thank you, Karim. We're delighted to hear you found our service professional and informative. Your positive feedback means a lot to us.
★★★★★ 5/5
TrustpilotFriendly and informative
Isaac came to value my flat and he was extremely informative and very friendly and personable. Made me feel very comfortable and reassured!
Emily · 19 February 2024
Agent replied · 15 June 2024
Hi Emily, thank you for the five star review. Great to see that Isaac made such a positive impression on you and was able to give you all the information you required at the time of your valuation. Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews were very helpful throughout…
Andrews were very helpful throughout the buying process and always quick to respond to queries
Robert · 20 July 2024
Agent replied · 23 August 2024
Hi Robert, thanks for sharing your experience, brilliant to see it was such a positive one. Thanks, Rhys
★★★★★ 5/5
TrustpilotVery professional and excellent…
Very professional and excellent service, helped me every step of the way thank you Greg lines.
Joe · 14 July 2023
★★★★★ 5/5
GoogleHighly recommend Andrews Orpington. I have dealt with Raluca, who is professional, experienced, friendly and very helpful.
Maria · 13 June 2023
★★★★★ 5/5
TrustpilotIsaac was so lovely and welcoming
Isaac was so lovely and welcoming, answered all our questions and has a happy to help attitude would highly recommend :)
Amelia · 5 February 2023
★★★★★ 5/5
TrustpilotProfessional,reliable genuine care and…
Professional,reliable genuine care and support.Minika
Ylber · 18 December 2024
Agent replied · 23 December 2024
Thank you, Ylber, for your wonderful review! We're thrilled to hear you had a positive experience with Monika. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes, Jake
★★★★★ 1/5
TrustpilotDiabolically bad Property Management.
I feel bad for the landlords who are doubtless paying through the nose for less than nothing. All contact takes multiple attempts by phone and/or mail before there's a response. All information is passed on insufficiently and requires confirmation multiple times. My foot was seriously injured requiring weeks wearing a medical boot and unable to walk or drive due to a metal lined kitchen unit door which to this day remains unreplaced, since last April, which fell over onto it from the position it had been left in by the second maintenance professional contracted to fix it, who arrived with insufficient information and without the necessary tools.If at all possible, landlords avoid like the plague, and tenants take out anti-property manager insurance (niche market opportunity for providers)! Would love to give 0 or minus stars but not an option.
Lindsay · 23 August 2021
★★★★★ 5/5
TrustpilotExcellent service really pleased with…
Excellent service really pleased with the service Best estates agency around standouts are Steve matt and nancy
Michael · 4 June 2024
Agent replied · 15 June 2024
Hi Michael , Thank for the the five star review. It is fantastic to hear that we are the best estate agent around and provided excellent service. Thanks , Lisa
★★★★★ 5/5
TrustpilotFantastic Experience
The communication was promptly and efficiently Over all experience was brilliant Very friendly staff and very helpful
Stoffel · 4 June 2024
Agent replied · 15 June 2024
Hi Stoffel , Thank for you the five star review. It is fantastic to hear that your overall experience has been brilliant. Thanks , Lisa
★★★★★ 1/5
TrustpilotSTAY AWAY
I would have given 0 stars if I could. Their employee Joanne, told us to park in the visitors parking and then she dissappeared without being able to find her or the apartment. When we found her in her car, she told us that we couldn't do the viewing because there was a dispute with the tenants. Meanwhile, no one was picking up the phone back in the office. What a rubbish estate agency. AVOID AT ANY COST, STAY AWAY
Dimitris · 14 August 2021
★★★★★ 5/5
TrustpilotVery Quick to response and deal with…
Very Quick to response and deal with issue
Hanna · 30 October 2024
Agent replied · 23 December 2024
Hi Hanna, Thank you for your kind words! We're thrilled to hear that you found our response time and issue resolution satisfactory. Your feedback is greatly appreciated! Best wishes , Lisa
★★★★★ 5/5
TrustpilotReally nice lad who took me round
Really nice lad who took me round, very honest and helpful about everything!
Luca · 9 August 2024
Agent replied · 23 August 2024
Thanks for your feedback Luca.
★★★★★ 5/5
TrustpilotIsa is very polite and patience during…
Isa is very polite and patience during the whole process including the phone calls and the site-visit.
Kai · 22 May 2023
★★★★★ 5/5
TrustpilotGreat experience :)
Amber was great and very accommodating to allow us to make sure we were happy with the flat before we proceeded with the tenancy agreement! Thanks Amber :)
Mark · 19 March 2022
★★★★★ 5/5
TrustpilotThe patience of the agent
The patience of the agent. Maria waited for us to arrive for the viewing & she explained everything. Maria is an excellent professional.
Adelaide · 26 October 2022
★★★★★ 4/5
TrustpilotThe process went smoothly
The process went smoothly. The response was very good on inquiry. Stan was very professional and easy going.
Subash · 14 April 2023
★★★★★ 4/5
TrustpilotCourtney was very communicative and…
Courtney was very communicative and helpful. Sometimes a bit tricky with logistics of viewings etc as he works from home but all round a good service.
Sarah · 12 June 2022
★★★★★ 5/5
TrustpilotGreat experience so far
I've booked viewing online, Maria Morgan was quickly in touch with me and viewing was booked for the next day.
Grigorii · 28 January 2023
★★★★★ 5/5
TrustpilotBobbie Caller was excellent from the…
Bobbie Caller was excellent from the first time she found our details on Right Move/Zoopla, viewing until the keys handover.
Chaz · 26 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
