Trusted Agent profile · Orpington

Alan de Maid Orpington reviews

★★★★★ Excellent

148 reviews across 2 platforms

182 High Street, Orpington, BR6 0JW

Alan de Maid's office in Orpington, at 182 High Street, is rated 4.8 out of 5 across 148 reviews on two platforms, including 145 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Alan de Maid won in 2026.

Google logo

4.9 / 5

145

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Orpington office, from every platform, shown as written. First names only.

5/5

Google

Diane And James helped us a lot in the process of buying our first home in Orpington. They both are great sales team, listened to our needs and giving us realistic timelines. They got us the best possible deal. We will definately use their service in the future. Thank you Diane And Thank you James For Your fantastic work, I am recommending you to friends who will also search for their next home.

Anna · 14 August 2023

Agent replied · 10 June 2024

Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I would thoroughly recommend Alan de Maid if you are looking to sell your house. We engaged James and his team to sell our house in Chelsfield earlier this year, unfortunately the first sale via them fell through on the day of exchange, so … More

Geoff · 11 December 2024

Agent replied · 27 December 2024

It’s really lovely to read another 5* review and recommendation Geoff. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

From day one you couldn’t ask for better service and without doubt Alan de Maid Orpington was the driving force in our sale and for the purchase of our our current property. From Dario who carried out our valuation to Rebecca, Diane and finally James who made it all happen. Having experienced several estate agents on our journey to find a new property I can tell you that none have compared to the team at Orpington. If it wasn’t for them we would never have made the stamp duty deadline in June . 10 out of 10 !!!

Iain · 10 June 2022

Agent replied · 10 June 2024

Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Alan De Maid were extremely helpful with the purchase of our first home and explained the process each step of the way. James provided us with regular updates so we were kept up to speed with the process and knew what was next to come from viewing the property through to completion. When we were closer to completion, we also received regular updates from Diane who was also extremely helpful. Both James & Diane were approachable throughout our buying process and made the experience stress free. We would definitely recommend Alan De Maid and will hopefully be able to use them again in the future.

Amelia · 10 June 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We switched to Alan De Maid from Cockburns as we had not been happy with their service last year selling my late mother's property. James was very professional and helpful. He kept us informed throughout the process & the team at the office dealt with any queries that came up straight away. I would definitely recommend them & would use them again in the future.

T · 14 August 2023

Agent replied · 10 June 2024

Thanks for your great 5* review! - Best wishes, Scott @ Customer Care

5/5

Google

Absolutely amazing customer service from beginning to end ! . Handling our sale and purchase . Regular updates without the chasing … Nothing was too much trouble 😮 James was so professional and helpful ! And the new addition Matt is a great asset to the team at Alan De Maid Thank you guys so much x

Michellle · 10 February 2024

Agent replied · 10 June 2024

Thank you for your terrific 5* review Michelle. Best wishes, Lucy, Customer Relations.

5/5

Google

Another fantastic review for the Orpington branch: "I have received such support, professionalism and kindness from Diane at Alan de Maid during our house buying process. Diane guided me through every stage, advising and sharing her vast knowledge. It was a comfort to know she was always there competently guiding us along the way. My family and I would like to say a very big THANK YOU for everything she did. We can thoroughly recommend Diane, James and the team at Alan de Maid." Mrs D ParkerPositiveResponsiveness, Quality, Professionalism, Value

Munsoor · 25 August 2021

Agent replied · 10 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Allan De Maid (Orpington) have been absolutely brilliant in sale of my property in these challenging times. There were many hurdles along the way due to COVID-19 e.g slow response from banks, solicitors and surveys. James kept us informed and assured that sale will go through and glad it went all fine. It took 4.5 months in total. So my advice is to have a bucket full of patience and it will be fine🙂 Many thanks to all of you in Orpington Branch.PositiveProfessionalism

P · 25 August 2021

Agent replied · 10 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

From the very first contact Dario and his team provided me with a professional, enthusiastic and helpful service. My house sold within a week and despite a lengthy conveyance, I move tomorrow to Sevenoaks. No issue was too small, and they were always actioned promptly and efficiently. They are also very good value for money. I always felt important to them, and they wanted to help me, rather than focus on their needs, like many other estate agents. I would highly recommend them.PositiveProfessionalism

Michael · 25 August 2021

Agent replied · 10 June 2024

Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

We sold our house in Orpington about a month ago. We used the service of Alan De Maid in Orpington. They did a great job for us, especially James and Dario! They helped us to put our house on the market in September last year and their valuation was correct. We had tens of house viewings within three weeks and within a months’ time we had an offer already! They were brilliant and very organised all the way! They responded to our questions and communicated us with all the updates very quickly. The legal process of our house sale took place smoothly. Though at one stage, it appeared to have some delay on the buyer’s side but because of the quick response of James, Dario and their team, the problem was resolved quickly and we managed to complete our house sale before Christmas. Our experience with Alan De Maid was very positive and we were very impressed with their services. We highly recommend their service to anyone who would like to sell their house! Thank you so much, Dario, James and your team!PositiveResponsiveness, Quality, Professionalism, Value

Yuet-Wan · 25 August 2021

Agent replied · 10 June 2024

Hi, thank you for the marvellous 5* review, kind comments and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Service was impeccable. Wouldn't go anywhere else. Second to none! We have used the Orpington office of Alan de Maid on many occasions when looking to buy a property and found them to be proactive and professional. The manager, Diane, goes above and beyond to make the sale and purchase of the properties run smoothly and without hitch. She constantly co-ordinated the chain by providing us with regular updates and were always available to talk to, even after office hours. I never feel the need to chase as the communication is second to none. Since helping us, Diane is also gone onto sell my daughters property. Thank you for all your care and attention.

Julie · 10 June 2021

Agent replied · 10 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Great bunch of guys, offering a helpful and friendly service, making what is a stressful time of selling a family home, much more palatable. We bought, and then sold (12 years later) our property through this honest and trustworthy business. Thanks for getting us over the line.

Okadimi · 14 January 2026

Agent replied · 14 April 2026

Thank you so much for your kind words! It was a pleasure helping you sell your family home and we're glad we could make the process a little less stressful for you. We appreciate your continued trust and support. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have been very happy with the service we have had from Alan de Maid. Both Diane and Rebecca were really good at keeping us informed of everything. Dario came to value the property and he was the reason we went with this company, he is a really friendly person who put us at ease with the information needed to sell. I gave this 5 stars and would recommend anyone using this company to buy or sell.

Shelley · 10 June 2021

Agent replied · 10 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

We would like to take this opportunity to thank all the staff at Alan de Maid Orpington for making the selling of our property and the purchase of our new home totally painless. From the initial enquiry to the day of completion, the staff were always professional and efficient. We were updated daily and can say that when we needed to speak to someone we always could, if not, the call was returned the very same day, we were never left waiting or frustrated which is very unusual these days. We could not believe how quickly Alan de Maid found us a buyer for our property at a price we were very happy with and also how quickly they found us a property to buy. From start to finish the whole process only took 3 and a half months which was amazing!! The service we received was faultless. If anyone is looking to sell or purchase a property then without any doubt Alan de Maid Orpington is the Company to choose.

Jane · 10 June 2020

Agent replied · 10 June 2024

Thanks Jane for leaving a amazing 5* review of your experience with our dedicated team. Your recommendation is appreciated. Best wishes, Lucy

5/5

Google

We highly recommend Alan de Maid in Orpington and we received especially great service from James Foyle. As buyers, you usually do not receive the same level of assistance as the seller, but James went above and beyond to keep progress & was calm and professional throughout. We would definitely go back to AdM at Orpington when we sell. Thanks very much all for getting us into our new home before Christmas!!PositiveResponsiveness, Quality, Professionalism

Heather · 25 August 2021

Agent replied · 10 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Great from start to finish, in what was at times a challenging process. The sale of our house was smooth with great communication and whilst our original purchase didn’t work out, Diane really pushed the chain to make sure it all still happened. James is a total credit to the business and I really appreciated the candid updates.

S · 10 June 2023

Agent replied · 10 June 2024

Thank you for your wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

I cannot express my thanks to Diane and her fantastic team for all the help and assistance they provided to me when selling and buying. Selling my property was difficult emotionally for me, but they managed to find me a buyer who was true to his word and completed the purchase in a super quick time. My purchase was fraught with problems as I buying a leasehold property but their experience and valuable knowledge got me through the process and they took the stress and worry away from me. I would not hesitate in recommending them, they really did go the extra mile to get me moved into my new property which I am now so happy to be in.

Sandra · 11 June 2019

Agent replied · 10 June 2024

Thank you so much Sandra for sharing your fantastic experience with our Alan de Maid branch. We appreciate your 5 Star review and wish you every happiness in your new home. Kind Regards Renee

5/5

Google

Not often another agent will speak highly of another, but I just have to say in 24 years of being an estate agent I have never dealt with such a lovely team as James and Matthew. They are not just the best estate agents in what they do but they have humility that is second to none. They deal with people in such a caring, kind way which has got lost over the years in estate agency. The reason my clients sale and purchase went through was because of the way they conducted themselves throughout and were both an absolute pleasure to work with. I highly recommend this agency if looking to sell or buy your home in the Orpington area.

Ron · 15 October 2024

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation Ron. Best wishes, Lucy, Customer Relations.

5/5

Google

We have just sold our property and bought a new one through Alan de Maid in Orpington. I can not recommend them highly enough. I was delighted with the quality of the sales brochure they prepared for my property. Also the service from Diane, Dario, Cally and James has been excellent. E-mails and phone calls are responded to promptly and they are always friendly and professional. It has been a problem free process and I would not hesitate to recommend them.

Marian · 11 June 2018

Agent replied · 10 June 2024

Congratulations on the successful sale of your property. As always, we are delighted to read such fantastic 5 star review for the service we deliver. Thank you for taking the time to write and to recommend our services. Your review will be shared with Diane, Dario, Cally, James and the entire team at Alan de Maid, Orpington. Kind regards, Sarah.

5/5

Google

Used Alan de maid to sell a property in Orpington, James and his whole team are very helpful and courteous and couldn’t do enough to help, would absolutely recommend for any property buying or selling.

Derek · 14 February 2026

Agent replied · 14 April 2026

Thank you so much for your kind words, we are thrilled to hear that you had a positive experience selling your property with us. Our team works diligently to ensure the smoothest transaction possible and we truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Alan de Maid provide an excellent service. I put my property up for sale through them and they, first assessed the value or the property, sent a professional photographer and produced a good advertising page for people to view. They sent …

Philip · 14 December 2025

Agent replied · 14 April 2026

Thank you for your kind words, we are honored to have provided you with a top-notch service. Although your property was sold privately, we appreciate your trust in us and would be happy to assist you in any future sale or purchase. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We are enormously grateful to Diane for her expert and realistic advice on the sale of our mother's home of 60 years, a huge wrench for us all. Diane was at all times sensitive and respectful, working tirelessly and efficiently behind the scenes to make sure that the sale progressed smoothly and quickly. I never thought that a house sale could prove to be a completely stress-free experience, all due to Diane's efforts on our behalf. Many thanks

Irene · 11 June 2018

Agent replied · 10 June 2024

Hi Irene, Thank you for taking the time to leave us this great 5 star review. We know that selling a house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Alan de Maid team made this a stress free experience for you. Thanks you once again and best wishes. Sarah

5/5

Google

We had a really great sale with ADM, with Dario taking the lead. The clients they arranged who were in the position to proceed, the process, the network on tap, the communication, we could not have asked for more. …

Simon · 14 December 2025

Agent replied · 14 April 2026

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience with Dario and our team at ADM. Our dedicated team works hard to provide our clients with top-notch service and it … More

5/5

Google

James and Rebecca were amazing agents, very professional. Always available, proactive, they were willing to sort our questions out as soon as possible. If you buy a property via them then you are very luck since you are in good hands then!

Gergő · 10 February 2024

Agent replied · 10 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Alan de Maid's Google reviews

Questions about Alan de Maid Orpington

How many reviews does Alan de Maid Orpington have?

Alan de Maid's Orpington office has 148 reviews across two platforms: 145 on Google, 3 on Facebook (across the whole business).

What is Alan de Maid Orpington's rating?

Alan de Maid Orpington is rated 4.8 out of 5 across all 148 reviews, and 4.9 out of 5 on Google from 145 reviews.

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards: Alan de Maid, Orpington won Trusted Agent; Alan de Maid, Beckenham won Gold; Alan de Maid, Bromley won Gold; Alan de Maid, Chislehurst won Trusted Agent.

Where is Alan de Maid's Orpington office?

Alan de Maid Orpington, 182 High Street, Orpington, BR6 0JW.

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