Trusted Agent profile · Ormskirk, Merseyside

Farrell Heyworth Ormskirk reviews

4.3

★★★★★ Great

431 reviews across 1 platform

2 Church Street, Ormskirk, Merseyside, L39 3AN

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Farrell Heyworth's office in Ormskirk, Merseyside, at 2 Church Street, is rated 4.3 out of 5 across 431 reviews on 1 platform, including 431 Google reviews rated 4.3.

4.3 / 5

431

Reviews on Google

This office

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Reviews

Every review we hold for the Ormskirk office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend Farrell Heyworth, the staff are super friendly and welcoming, I felt at ease the moment I entered the building! I would like to say a big thank you to Chris and the team, they have been giving me all the up to date information I needed and guided me through the process to buy my home. Thank you to everyone involved, you've been a great help!

Raj · 29 July 2020

Agent replied · 29 July 2023

Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director

5/5

Google

We have recently started getting a bigger house and Farrel Heyworth had a beautiful house available, which we applied for. The application process was smooth and during the viewing our agent Jonathan was helpful, nice and Supportive. Subsequently the estate agent continued to support us in a fast, efficient and most importantly caring way and therefore I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Robin · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave feedback. I am so pleased that Jonathan and our Preston team have been able to help you find and buy your new home. I'll be sure to pass your kind words on, they will be delighted. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

I really commend Jonathan Grundy for the amazing job he did. He helped my family to secure a lease within three days of initial contact, the same property we were unable to secure with a different agency. He interceded for us with the landlord and followed it up personally and kept updating us on progress. Jonathan Grundy and Farrell Hayworth were really amazing. Thanks.

Delight · 26 March 2021

Agent replied

Thank you for taking the time to leave feedback. I am so pleased that Jonathan and our Ormskirk team were able to help you find your new home in difficult circumstances. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

1/5

Google

Update 15/02/24: been over a month now since tenancy ended 11/01/24 and they still haven't even gave me a figure for my deposit, trying to charge me for items that were already in the property, on top of that the garage at the property someone attempted to break into it last week and they ask me it's me and the owner had to change the lock, are you for real acusing me of being a criminal now!! Delay after delay after delay, excuse after excuse after excuse. I will be visiting your estate agent tomorrow and every single person that goes to walk in I will explain my story to them and let them decide if they want to use your services. This is by far the worst customer service I have ever experienced, the stress this is causing me too. If I made you wait over a month for rent you would not have been so relaxed. Just please give me my money back so I can just move on from this awful experience!! Worst experience I've ever had with an estate agent if you are renting please stay well far from these. The property was a mess when I first moved, bins were full of rubbish had to wait ages for the application to go through and they took no responsibility with this. Fridge and freezer didn't work had not been pat tested for years told by their engineer, went 2 weeks with no working fridge freezer. Now to top it off my tenancy has ended and they are ignoring me and not giving me my deposit back. So at the end of it all I am now having to seek legal advice to get my money back when I just want to finish this horrible experience. STAY WELL CLEAR!!!

Dwayne · 20 March 2024

Agent replied · 20 March 2026

We appreciate you sharing your concerns, and we apologise for any inconvenience you may have experienced. Your feedback is important to us, and we take it seriously. Currently, we are awaiting instructions from our client and can assure you that we will process your request as quickly as possible. If you have any further concerns or if there's anything specific you'd like to discuss, please feel free to reach out to us. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Farrell Heyworth did a very quick and professional job of selling my property at a busy time in the housing market, and Taylor Townsend was most efficient and personable in all her dealings with me. She liaised very effectively between buyer, seller and solicitor, keeping everyone informed of progress and next steps.PositiveResponsiveness, Professionalism

Eileen · 21 June 2022

Agent replied · 20 June 2024

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

5/5

Google

I would like to thank Katy and the rest of the team at Farrell Hayworth for their super help and advice. Katy was very knowledgeable and was able to answer all our questions while viewing the property!

CarMonkey247 · 25 October 2023

Agent replied · 24 March 2024

You're very welcome! We're pleased to hear that Katy and the team at Farrell Heyworth were able to provide you with helpful information during your property viewing. If you have any more questions or if there's anything else you need in the future, please don't hesitate to reach out to us. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Would highly recommend! I was looking for a very specific property with many “must haves”. Lauren has left no stone unturned to find me a property meeting all of my demands. The patience and determination showed by her was second to none, she is a valuable asset to this estate agent.

Lewis · 1 May 2025

Agent replied · 3 June 2025

Thank you for your wonderful review! We’re so glad to hear that Lauren was able to help you find the perfect property. Her dedication and attention to detail are what make her such a valuable part of our team, and we’re thrilled that she was able to meet all of your requirements. We appreciate your recommendation, and if you need any further assistance in the future, we’re always here to help! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Katie Ward recently rented my newly purchased house out for me within days of it going on the market. She was extremely professional, efficient in organising the deal, and always available for any queries I had throughout the process, top job! I would highly recommend her for any property related services you require.

Colin · 20 March 2025

Agent replied · 20 June 2024

That's fantastic to hear! Thank you for sharing your positive experience with Katie Ward. We're thrilled to know that she provided you with professional and efficient service, helping you to rent out your property quickly and smoothly. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your property needs. If you ever need further assistance in the future, please don't hesitate to contact the team . Best regards, Jeremy Collins Director Farrell Heyworth

1/5

Google

Farrell Heyworth have sent me the same email with a link about 10 times. I don't know what it is for. I have tried to contact them to find out what it is through email, phone, Facebook messenger and Twitter, but none of these have been answered. Not quite sure what's happening there!

Theodore · 20 March 2025

Agent replied · 24 October 2024

Thank you for your feedback. We’re sorry to hear about the difficulties you’ve experienced and we take this matter seriously. Unfortunately, we cannot locate your details in our system based on the name provided, but we would very much like to investigate this further to ensure it does not happen again. Please could you contact us at marketing@farrellheyworth.co.uk with your name and contact information, and we will look into this as a priority. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Katy at Farrell Heyworth has been brilliant throughout the sale of our house. From the meet and greet completing the initial valuation to introductions to our buyer. She is professional, knowledgeable, and incredibly supportive. Her …

Calum · 22 September 2025

Agent replied · 20 March 2026

Thank you for your excellent review and recommendation. We’re so pleased to hear that Katy provided such professional, knowledgeable and supportive service throughout the sale of your house. … More

5/5

Google

I had a fantastic experience with our estate agent, especially with Katy, the valuer. She was professional, friendly, and spot-on with her valuation, giving us clear insights into the local market. Katy’s attention to detail and warm …

D · 22 August 2025

Agent replied · 20 March 2026

Thank you for your fantastic review and recommendation. We’re so pleased to hear that Katy provided such a professional and accurate valuation, with clear insights into the local market. … More

5/5

Google

Amazing help from Maya L, made our moving process so easy and smooth!

Jade · 13 March 2026

Agent replied · 20 March 2026

Thank you for your lovely feedback. We’re delighted to hear that Maya made your moving process feel so easy and smooth. It’s great to know her support had such a positive impact on your experience. We’ll be sure to pass your kind comments on to Maya. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I have used Farrell & Heyworth for my last 3 tenancy change overs. They have provided me excellent service on each occasion and equally as wonderful tenants, each one of which I’ve been sad to see go. Very friendly, very informative and very efficient. Thank you.

Megan · 20 April 2025

Agent replied · 20 March 2026

Thank you so much for your kind words! We’re delighted to hear that you’ve been pleased with the service we’ve provided during your tenancy changeovers. It’s great to know that we’ve been able to find wonderful tenants for you and that you’ve felt supported throughout the process. We truly value your trust and look forward to continuing to assist you with your future property needs. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Absolutely fantastic service from start to finish. Would like to do a special mention to Natalie Eccleston who helped so much to get things over the line.

Damien · 25 December 2023

Agent replied · 24 March 2024

Thank you for your kind words! We're delighted to hear that you had an absolutely fantastic experience with our service. Natalie Eccleston and the entire team appreciate your feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Myself and my partner have been dealing with Taylor at Farell Heyworth. Taylor has been professional to deal with and very responsive to any questions we may have. Taylor has kept me in the loop during this time of buying a property and we can't thank her enough.PositiveResponsiveness, Quality, Professionalism

Hannah · 25 August 2021

Agent replied · 29 July 2023

Thank you for taking the time to leave feedback. I am delighted to hear that Taylor and the Preston team were so helpful during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

5/5

Google

Incredible service and Katy was a true credit to Farrell Heyworth. Ensured that I was informed, answered all of my questions and it was truly a seamless process

Jake · 25 November 2023

Agent replied · 24 March 2024

Thank you for your positive feedback regarding the incredible service you received, and we appreciate your kind words about Katy. We're thrilled to hear that Katy was a true credit to Farrell Heyworth and that she ensured a seamless process for you, keeping you informed and addressing all your questions. Providing excellent service is a top priority for us, and it's great to know that our team member made a positive impact on your experience. Thank you for choosing Farrell Heyworth. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Couldn't be more happy with the service provided by Farrell Heyworth, especially Natalie. Excellent customer service from start to finish. Always kept informed and updated throughout.

Gill · 25 December 2023

Agent replied · 24 March 2024

Thank you for your kind words! We're delighted to hear that you had an excellent experience with Farrell Heyworth, especially with Natalie. Providing excellent customer service is our top priority, and we appreciate your feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

We had a fantastic experience with Farrell Heyworth, very helpful and knowledgeable staff, particularly Mandy with whom we dealt with on several occasions ,all very polite and respectful including Liam,we would definitely deal with this estate agent again,an excellent personal service makes all the difference. Thankyou.PositiveResponsiveness, Quality, Professionalism, Value

D · 25 August 2021

Agent replied

Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported by Mandy, Liam and our Ormskirk team. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

I have spoke to a few members of staff at Farrell Heyworth throughout my house searching process. Each time they have been extremely friendly, professional and knowledgeable. I have been lucky enough to now find a property through FH and Taylor who is now dealing with our sale has already got things through very promptly and has advised us of the next steps straight away. Taylor was very happy for us and her enthusiasm really had a positive impact, especially when our offer was accepted! Thank you and I look forward to continuing the process with Farrell Heyworth.PositiveResponsiveness, Quality, Professionalism, Value

Beth · 25 August 2021

5/5

Google

Hi I have found Katie Ward to be friendly and most welcoming individual . I have requested information from her and she has dealt with it promptly and most efficiently. Also with the Tenancy find for suitable tenants she has been very Professional Thank you

Mohamed · 26 March 2025

Agent replied · 20 March 2026

Thank you for your kind review. We are thrilled to hear that you had a positive experience with our team. Katie, along with the rest of the team, is dedicated to providing efficient and professional service, ensuring that everything runs smoothly and promptly. We truly appreciate your feedback and are glad we could assist you in finding the right tenants. Best regards, Jeremy Collins Director Farrell Heyworth

4/5

Google

Some people will look for a service that offers everything and requires no input from the landlord...you don't get that anywhere! Farrell Heyworth offers proactive and helpful, they will need your decisions on matters over the tenancy and input to placing new tenants. Work with them to help you make your property work for you. Seek to work with them, build a relationship and they will work with you to get win-wins! I've gone from having no one in the house to it being filled within a week...

Ben · 30 May 2023

Agent replied · 29 July 2023

Thank you for your feedback about your positive experience with Farrell Heyworth. We understand that as a landlord, it's important to be actively involved in the decision-making process and working together with our team. We strive to provide proactive and helpful service, ensuring that your property is effectively managed and tenants are promptly placed. Building a strong working relationship between landlords and our team is crucial, and we appreciate your recognition of our collaborative approach. We are pleased to have been able to quickly find tenants for your property, resulting in a successful outcome for you. If you have any further questions or require any assistance in the future, please don't hesitate to reach out. We are here to support you and make your property investment journey a positive one. Best regards, Jeremy Collins Director, Farrell Heyworth

5/5

Google

Flawless service. Taylor was tremendous in her communication as the property going for sale was an ex rental and was being renovated. She kept her promise and called me bi-weekly. The handover to valuer was also seamless. Richard called and sent us a valuation report on time. And tonight Nicola told us we had a cash offer from an investor. Cannot express how impressed I am from initial contact to market. I can't say a bad word. Very professional. Shame people only report negative experiences mine was outstandingPositiveResponsiveness, Professionalism

Ariana · 21 June 2021

5/5

Google

I have had the pleasure of dealing with a number of Staff at Farrell Heyworth who have provided me with an excellent service. I would like to give my upmost praise and sincere thanks to Taylor Townsend for her excellent work in dealing with the sales negotiation of a property on my behalf. Her efforts have been outstanding. I would thank David for his superb work in relation to viewings, and Richard who was my first contact with Farrell Heyworth and he really impressed me by his knowledge and the overall quality of service Farrell Heyworth could offer me, an excellent Team. Many Thanks Patrick Kelly.PositiveResponsiveness, Quality, Professionalism, Value

Patrick · 21 June 2021

1/5

Google

Phoned up to find out what percentage they charge to sell property they said they don’t know they’re have value it .

Harry · 20 November 2025

Agent replied · 20 March 2026

Thank you for your feedback. At Farrell Heyworth, we don’t advertise a single flat fee because we provide an extensive, tailored service that can vary depending on each individual property and the level of marketing support required. To ensure our pricing is accurate, transparent and reflects the best approach for your specific property, we always recommend a free valuation first. This allows us to provide you with clear, comprehensive advice on the costs and services involved. Best regards Jeremy Collins Director Farrell Heyworth

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Questions about Farrell Heyworth Ormskirk

How many reviews does Farrell Heyworth Ormskirk have?

Farrell Heyworth's Ormskirk office has 431 reviews across 1 platform: 431 on Google.

What is Farrell Heyworth Ormskirk's rating?

Farrell Heyworth Ormskirk is rated 4.3 out of 5 across all 431 reviews, and 4.3 out of 5 on Google from 431 reviews.

Where is Farrell Heyworth's Ormskirk office?

Farrell Heyworth Ormskirk, 2 Church Street, Ormskirk, Merseyside, L39 3AN.

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