Trusted Agent profile · Ongar

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Balgores Hayes Ongar reviews

4.6

★★★★★ Excellent

810 reviews across 2 platforms

134 High St, Ongar, CM5 9JH

Balgores Hayes's office in Ongar, at 134 High St, is rated 4.6 out of 5 across 810 reviews on two platforms, including 69 Google reviews rated 4.8.

Google logo

4.8 / 5

69

Reviews on Google

This office

Trustpilot logo

741

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Ongar office, from every platform, shown as written. First names only.

1/5

Trustpilot

We didn't like the service when we were…

We didn't like the service when we were selling our home with them. We don't believe that they conducted enough affordability checks on our potential buyer.

Ilaria · 19 November 2024

5/5

Trustpilot

Ross Burton at Balgores Romford sold my…

Ross Burton at Balgores Romford sold my flat in Romford in record time. Not only did he find my buyer at the price I wanted he helped progress my purchase as the agent was not very proactive. This whole team go above and beyond to make sure their client is moved and kept at ease at all times. Communication is second to none. Outstanding agent that I would definitely recommend.

Jason · 21 January 2021

5/5

Trustpilot

Peter Walker Delivers!

A heartfelt gratitude goes to Peter Walker who consistently provided quick responses, even outside regular hours, and offered full support and valuable knowledge throughout the process. I highly recommend his services to anyone seeking a reliable mortgage advisor.

Federico · 28 April 2024

5/5

Trustpilot

Just completed the sale of my property

Just completed the sale of my property. It has taken quite a while, but throughout the ups and downs Chris and Donna have held my hand and smoothed the path to completion. Whenever there was a tangle, they helped me to get through it. I can’t express enough how grateful I am.

Lynette · 2 June 2023

5/5

Trustpilot

Personalised Mortgage Broker

While a well-known broker abandoned my case without further investigation, I am glad to be introduced to Balgores own mortgage broker, who not only found a BTL offer with the constraints that came with the property but also ensured a decent interest in light of today's increasing interest rate. It really worked for me. Thank you, Ali.

Alice · 16 December 2022

5/5

Google

Brilliant.billy and Paul in particular were helpful with the whole process. Would recommend

Renee · 8 May 2025

5/5

Trustpilot

Thank you Balgores for a very professional service

Balgores provided us with a very efficient and professional service from organising the viewings through to completion. Good communication at all times from the team who were always willing to put in the extra effort when needed to make things proceed smoothly.

Mr · 23 May 2019

Agent replied · 12 June 2024

Hi John,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Trustpilot

Everything was done in a very…

Everything was done in a very professional manner & I didn't have any concerns at all. The house was sold in no time at all.

J · 29 August 2019

5/5

Trustpilot

3rd house sold now by Balgores over a…

3rd house sold now by Balgores over a number of years.Staff, simply outstanding at their job. Thank you again, especially James.Would never go anywhere else

Mr · 11 July 2019

1/5

Trustpilot

Don’t think about letting with these…

Don’t think about letting with these cheeky so an so’s had nothing but aggravation from this lot an a no good tight git landlord who doesn’t want to maintain his property. Have done nothing but be Unprofessional and Rob money of me an will continue to do so even though they’ve voided my contract couldn’t care less the helmets all through lies and false claims.

Stuart · 7 September 2021

5/5

Trustpilot

Just want to say a huge thank you to…

Just want to say a huge thank you to Curtis for making selling our house an easy experience, would recommend!

Sarah · 21 January 2021

5/5

Trustpilot

I had the pleasure to be on my journey…

I had the pleasure to be on my journey to purchase a house with Balgores team, Peter Walker, Donna Hickey and Claire Dartnell. They been such a huge support, always available. I am truly grateful, I would definitely recommend them to anyone as they provided excellent service. Well done team 👏

Zuzana · 4 May 2023

5/5

Trustpilot

Great service from both Gemma and…

Great service from both Gemma and Mackensie, constantly kept me updated and were available even when they were on annual leave. Went above and beyond to secure my mortgage and complete all paper work efficiently and within a quick time frame. I would highly recommend their services for any new home buyers or buyers with adverse credit scores.

Mohammed · 27 July 2022

5/5

Trustpilot

Balgores

Balgores, what can I say? Professional, understanding and great to work with, especially Ross who helped with the completion.

Runa · 21 January 2021

1/5

Trustpilot

Worse estate agent ever dealt with

Worse estate ever dealt with just kept fobbing you off and not keeping you up to date so glad mum found another property with another agent who were very professional and understanding and was super quick with replying back to her about the offer she made

Stuart · 25 August 2023

5/5

Trustpilot

The team was absolutely fantastic

The team was absolutely fantastic. Peter, Donna, Claire and Ally helped with the whole process and made it a more smooth journey. They always made themselves available if we had any enquiries. As a first time buyer this is the team you would hope for.

Zehra · 7 September 2023

5/5

Trustpilot

We recommend them!

Balgores team is the best,special Peter that was helping us with lots of information for the mortgage and with the all work that he made for us.We appreciate all of their efforts.They are the best we recommend them!From Ciprian 😉

Alexandra · 2 January 2024

5/5

Trustpilot

Excellent service from start to finish from the Hornchurch Branch

Excellent service from start to finish from the Hornchurch Branch. All staff I interacted with were friendly and professional. Our purchase was during the Covid outbreak so it came with some challenges, however the agent and broker were exceptional in keeping us up to date and helping when we needed it. Would highly recommend. Special mentions to Callum, Donna and Dan (Broker) who were great throughout.

Farhan · 26 January 2021

5/5

Trustpilot

Excellent Service & Support

We recently sold our house through Balgores Hayes in Brentwood. From initial contact and beyond, we were very pleased that they kept us well-informed of interest in the property, gave us sensible advice on the sale process and, most importantly, once a buyer was found, kept us up to date throughout. It's often difficult to find a good agent but we would highly recommend.

Gormley · 10 June 2021

5/5

Trustpilot

Without Donna.....

Want to keep this short. My chosen Solicitor and Conveyancers we useless. If it wasn't for Donna Hickey, our sale would have failed on at least 3 occasions. It was her hard work, tenacity, knowledge, and experience aligned with a never give up attitude that got this over the line. She is a star and an asset to Balgores.

Gary · 23 March 2022

4/5

Trustpilot

Thank you

I and my wife bought our first home. Thanks Marie and Balgores team

Anil · 11 October 2021

5/5

Trustpilot

Gemma & Rohima are INCREDIBLE!!

Gemma & Rohima are INCREDIBLE!!They have been so supportive during the process of us getting our mortgage. We couldn't have asked for anything more.If you are looking for competency and reliability they are the women for the job. They have been an absolute dream. I can't recommend them enough!

Toyin.O · 8 March 2023

5/5

Trustpilot

Were agent for my seller

Were agent for my seller, but also pivotal in progressing to completion. If only they'd covered the area I was selling from, I'm sure things could have moved even faster!If later sell, will definitely go through them.

Louise · 19 May 2019

Agent replied · 12 June 2024

Hi Louise,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you do indeed choose to sell later!All the best, Bradley

5/5

Trustpilot

Great service from Balgores…

Great service from Balgores (Hornchurch) when buying our house, even though we were not directly their client, they kept us up to date at every stage. Donna in particular has been brilliant and key to our quick exchange. Everyone I have spoken to there has been professional and helpful.

M · 28 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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