Every review we hold for the Ongar office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery pushy
I don’t usually leave reviews but I felt i needed to share. Recently had to put the family home on the market due to divorce, and following advice from solicitors, asked 5 different estate agents to value our property before choosing one to go with, Balgores being one of them. We ultimately decided to use a different agent, and this company have not left me alone- sending blunt texts asking why we didn’t choose them and seemingly not taking no for an answer. I found them unprofessional in that they kept calling and texting me - pushing me to potentially break my contract with my chosen agent, causing me extra stress and the need to send a message requesting they stop contacting me. I appreciate it’s a competitive industry, but I felt harassed.
Kathryn · 25 September 2022
★★★★★ 5/5
TrustpilotJack Clarke Loughton
Just wanted to say a big thank you to Jack Clarke at Balgores Loughton for his assistance in a complicated chain, we finally achieved exchange and I don't think we would have got there without his continuous efforts. Thank You Jack suzanne@redrow
Susan · 26 February 2021
★★★★★ 5/5
TrustpilotAlways getting the best and fastest service!
We have sold and bought properties with them twice now and they are the best!! We did try other agents who are cheaper but they could not do the job as great and fast as Balgores. The experience and trust build over the years really shows in their selling abilities.
Nilani · 26 September 2024
★★★★★ 5/5
TrustpilotWithout doubt the best estate agent we…
Without doubt the best estate agent we have ever dealt with. Joe was always polite and very helpful. Any question we had he always responded quickly and honestly. We would most definitely recommend Balgores to our friends and family.
Peter · 24 September 2021
★★★★★ 5/5
TrustpilotThe best ever team
The best ever team! From the beginning and till the end was all the time saying: don't worry, we will move you! If you're are in the Peter Walker, Claire and Louise hands it's mean you are in good ones. We are so happy today! It's our first house it's our real home. Tears in my eyes! Thanks for the wonderful work! The best recommendation! Good luck to everyone!Thank you. Thank you! ACIŪ!Jurga & Eugenijus
Jurga · 7 March 2023
★★★★★ 5/5
TrustpilotWould like to say a massive thank you…
Would like to say a massive thank you to Peter Walker & Claire Dartnell, recently bought the first property through them, excellent service, highly recommend it to anyone!
Arminas · 30 January 2023
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service from Claire Dartnell and the team from start to finish. Always available to answer any questions, and provided me with updates to ensure everything went smoothly. Highly recommend.
Harry · 2 November 2022
★★★★★ 1/5
TrustpilotThey work and act in the benefit of…
They work and act in the benefit of landlords.
Recommendation:
Focus on tenants and service.
Not to be biased
Listen, communicate and fix legitimate issue
Kamran · 5 August 2025
★★★★★ 1/5
TrustpilotThe worst estate agent that I have ever…
The worst estate agent that I have ever experienced. No customer service at all, no insight into the chain, no communication, passed around the office so having to explain yourself to multiple people. How they justify their 1.5% I do not know. Save yourself the stress and use someone else.
Ben · 29 April 2022
Agent replied · 12 June 2024
Dear Mr White,Thank you for your feedback. We have since spoken to your partner who is selling through us currently and discussed the above regarding her sale.The trail of events on the onwards purchase is where, unfortunately through no control of ours, this has fallen through. We will continue to assist your partners sale until a conclusion has been met, and wish you best of luck with a future purchase.Kind regards,Balgores Hornchurch
★★★★★ 5/5
TrustpilotAbsolutely amazing company to work with…
Absolutely amazing company to work with ive bought both my properties via Balgores and rented then via Balgores also. Exceptional customer service and always willing to help and go that extra mile! Special thanks to Toni on the lettings side. Highly reccomended
Sofia · 23 October 2020
★★★★★ 5/5
TrustpilotDonna was right on the case all the…
Donna was right on the case all the time giving us timely updates and also chasing the various people involved to get us a timely completion.
Mr · 1 March 2023
★★★★★ 5/5
TrustpilotThank you
I've had a great overall experience with Balgores Basildon from start to finish. I can't thank Sarah enough! Her hard work and perseverance has enabled me to finally achieve exchange for completion after a long time waiting. Highly recommend!
Alison · 25 May 2021
★★★★★ 5/5
TrustpilotThe Pride of Balgores
I was introduced to Gemma and Mackensie through Balgores whilst searching for our new home. She was able to help me arrange the best finance package more than what I was quoted by the banks by a mile. I have just received my full mortgage offer today and grateful for the hard she has put in for us. She would go above and beyond providing advice and guidance through the whole process even out of hours. I would highly recommend them both for all your financing needs.Gemma and Mackensie, thank you so much:)
Saqib · 29 June 2022
★★★★★ 5/5
TrustpilotDonna Sales progressor
Donna was our Sales progressorWasn't an easy transaction however Donna was patient, efficient and very thorough ensuring the house purchase went through without any glitches
Miah · 15 March 2023
★★★★★ 5/5
TrustpilotI had an amazing experience with this…
I had an amazing experience with this company. Koy Tate made the moving process easy. Glad i chose Balgores Chelmsford.
Abigail · 8 August 2023
★★★★★ 5/5
TrustpilotEmily at Balgores Hornchurch was…
Emily at Balgores Hornchurch was exceptional, she provided a seamless and a professional experience in my property search, I would rate her customer service five star, by far the best service received so far. Thanks Emily and the Balgores team.
Ashraf · 21 January 2021
★★★★★ 5/5
TrustpilotGreat communication throughout the…
Great communication throughout the process resulting in a speedy transaction! Thanks for all the hard work to your team, with a special thanks to Dwain, Viktor, Sue and Donna!
Jinal · 10 October 2022
★★★★★ 5/5
TrustpilotExcellent experience first time buyers
Lucy Franklin and Mackensie Walker were excellent to work with, they always kept us up to date with any progress and was always ready to assist on any questions that we had (First time buyers). Highly recommend to others.
Kev · 28 January 2021
★★★★★ 5/5
TrustpilotBalgores Dagenham
I would like to thanks Balgores for helping me to buy my house.They were helpful throughout the process.I would like to thank especially Femi the sale adviser from Dagenham who has kept contact with me until the completion.Highly recommend.
Zubaed · 21 January 2021
★★★★★ 5/5
TrustpilotGreat experince as a first time buyer with Balgores Property.
Today we exchanged on our property using Balgores Basildon.Balgores staff Sarah, Holly and Sean had been great.Overall our experience has been very good with the service we received and being a first time buyer it was pretty daunting. They have been very clear, informative and always had our best interest. Their communication was on point and their replies via email/phone was really prompt. Highly recommend agent and you will feel assured every step of the way.Thank you and we are looking forward to our new journey in our new home.
Wai · 31 March 2022
★★★★★ 5/5
TrustpilotGreat team and excellent communication
Great team and excellent communication. We can't thank Dee enough for all his efforts for a smooth transaction. Dee was very patient and supportive on a delayed transaction. As buyers we were very happy and we would definitely use Balgores in the future.
Ms · 25 June 2019
★★★★★ 5/5
TrustpilotClaire and Glenn Fantastic
Claire and Glenn who are helping me with the mortgage and other work for me have been absolutely fantastic and I strongly recommend to anyone needing help obtaining a suitable mortgage offer to use them, they always keep you updated aswell on how things are progressing and also help to take some stress off you through the whole process, again a pleasure to the industry.
Donovan · 6 September 2023
★★★★★ 5/5
TrustpilotExcellent service and support
We had an excellent experience with Balgores Basildon. Sarah was particularly helpful in helping manage our case and get us exchanged and completed. Really easy to get in touch with and helpful.
GJ · 15 March 2022
★★★★★ 5/5
TrustpilotDiligent, helpful and patient
Nigel and Mackensie were diligent, helpful and patient in helping us remortgage our property for a second time - would highly recommend their broker services.
E · 29 December 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
