5/5
TrustpilotWe used the Golcar branch
We used the Golcar branch, Michelle Symonds in the office was always very helpful and made the process easier for us. Thank you very much.
Trusted Agent profile · Oldham
Ryder & Dutton Chadderton reviews in Oldham
★★★★★
2,085 reviews across 1 platform
635 Broadway, Chadderton, Oldham, OL9 8DN, OL9 8DN
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Ryder & Dutton's office in Oldham, at 635 Broadway, is rated 4.8 out of 5 across 2,085 reviews on 1 platform.
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Reviews
Every review we hold for the Oldham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFirst class service from Start to finish t to…
First class service from Start to finish,nothing too much trouble for them, special thanks to Nicola and Martha for all your help 😊
Agent replied · 29 October 2024
Thank you for your lovely review! It was a pleasure working with you. The Slaithwaite Team
5/5
TrustpilotExceptional Customer Service
Amy Heaton's outstanding performance during the sale process of my house significantly contributed to its success. Her commitment to maintaining constant communication among all involved parties ensured a smooth and efficient transaction. Additionally, Amy's proactive approach to addressing any issues that arose was invaluable. Her quick response and ability to offer effective solutions not only mitigated potential challenges but also instilled confidence throughout the entire process. Amy's professionalism and dedication truly made the experience of selling my house a positive one
Agent replied · 29 October 2024
What a great review! Thank you for leaving your feedback and I am am delighted to hear how happy you were with the service you received 😁
5/5
TrustpilotFrom my valuation to completion Lisa…
From my valuation to completion Lisa Royle was highly professional. Lisa is friendly, efficient and does an amazing job. I cannot recommend Ryder and Dutton and Lisa highly enough.
Agent replied · 29 October 2024
What an amazing review , we are so happy you would recommend your experience with Ryder and Dutton. Thank you from Lisa and all the team at Middleton Ryder and Dutton.
5/5
TrustpilotAmy Heaton was very professional
Amy Heaton was very professional. Kept me in the loop the whole 18 months while the property I was selling completed.
Agent replied · 29 October 2024
We appreciate your kind words about Amy! We're glad to hear that she was professional and kept you informed throughout the process 🏠
4/5
TrustpilotDan Grundy was very professional in…
Dan Grundy was very professional in showing potential tenants around the property. However I am not sure group bookings in our case worked all that well.
Agent replied · 29 October 2024
Thanks for your review Jeff.Gareth HuntHead Of Lettings
5/5
TrustpilotHonestly, the best.
Honestly, words can’t do justice to what a great job Alex McMahon and Shannon Laycock (and others) of the Rawtenstall branch did! Not only did they navigate a particularly difficult chain for us, they did so in a manner that left us optimistic and secure in their ability to overcome it. Not only did they keep us up to date proactively, they were able to assuage any concerns that we had and even went above and beyond by doing work that in reality should’ve been done by the other agents in the chain. I cannot recommend Ryder and Dutton enough, and that is solely due to Alex and Shannon’s commitment to excellence and professionalism. If you are unsure where to have you house sale managed by, do not do yourself a disservice - use Ryder and Dutton. No ifs, ands, or buts.
Agent replied · 29 October 2024
Thank you for your kind words, it was a pleasure dealing with the sale of your property Me, Shannon and the team wish you the best of luck in your home! - Alex 😊
5/5
TrustpilotAlex McMahon - Rawtenstall office
Alex McMahon at the Rawtenstall office was exceptional throughout our house sale & purchase. We were selling via another agent, but this didn't stop Alex. Her customer service was first class, doing exactly what she said she would. Our chain was long; The process lasted over a year and, at times, was extremely difficult and frustrating. This didn't stop Alex from delivering a top-class service. Liaising with all agents and solicitors to keep us well informed. We really appreciate everything that Alex did for us! Thanks again Alex. S Day.
Agent replied · 29 October 2024
Hi Sarah, hope you're settling in well to your new home and you're very welcome. We finally got there in the end. Best Wishes Alex 😊
5/5
TrustpilotVery impressed with Ryder&Dutton Estate…
Very impressed with Ryder&Dutton Estate Agents. They were very proactive and kept me up-to-date with the progress of my purchase. Geraldine Marsden was so helpful, she chased solicitors and dealt with any concerns I had. I would definitely use this firm in the future. 5 star service. Many thanks to the whole team.
5/5
TrustpilotI was supported through the sale of my…
I was supported through the sale of my house by Geraldine, she kept me up to date and informed weekly and was always very pleasant and happy to answer any queries I had. Excellent service!
4/5
TrustpilotMichaela and Jade were both very…
Michaela and Jade were both very supportive and helpful throughout the process of me buying my first house.
Agent replied · 29 October 2024
We're so glad to hear that Michaela and Jade were able to provide you with the support you needed during your home buying journey. We appreciate you taking the time to share your positive experience.
5/5
TrustpilotGreat service from start to finish.
Great service from start to finish, jade and Michaela made sure the process ran as smooth as possible!
Agent replied · 29 October 2024
We're delighted to hear you had such a positive experience! It's wonderful to know that Jade and Michaela went above and beyond to ensure a smooth process for you. We're proud of our team and appreciate your kind words.
5/5
TrustpilotVery good service
Throughout the process of purchasing my house the agents Jade and Michaela were professional and friendly, and very good at communicating.
Agent replied · 29 October 2024
We appreciate your kind words and are thrilled to hear that you had a positive experience with our agents. We strive to provide exceptional service and are glad that Jade and Michaela were able to make your home buying process smooth and enjoyable.
5/5
TrustpilotExceptional customer service!!
Would only use Ryder & Dutton for selling my home. Very professional and always in top of everything! Chasing solicitors on both sides to ensure a smooth sale. Michaela especially, her knowledge and passion in the industry is exceptional compared to other agents. In her absence we had updates from Jade who was also proactive and not reactive. Thankyou very much for your brilliant customer service.
Agent replied · 29 October 2024
Thank you for taking the time to share your positive experience. We are thrilled to hear that you were so impressed with our team's professionalism and dedication. We are particularly pleased to know that Michaela and Jade provided exceptional service. We strive to ensure our clients have a smooth and successful selling process.
5/5
TrustpilotThank you to Ryder and Dutton for the…
Thank you to Ryder and Dutton for the help with the sale of my late parents house especially Geraldine who has kept me updated all through the process.
Agent replied · 29 October 2024
Dear Wendy, thank you for taking the time to review our service. I know Geraldine will be delighted to read your comments. May we wish you all the best for the future. Alex, Geraldine and the team at Uppermill office.
1/5
TrustpilotFeeling let down with this Company.
Feeling let down with this Company. So many things to write about it has already caused me Stress and Anxiety just thinking about it Had an apology this morning at 08:21 from Head Office on the phone. Then again by the Manager of the Branch at 08:29, but excuses too much. Got a meeting with the Assistant Manager on Tues 22 Nov at 11am I am going to make a formal complaint to the Head Office via email to the Director / Head of the Sales Team Totally bemused at the lack of communication and on this occasion lack of Compitence they showed....and lack of admittance without all the excuses that followed in the conversation. I stated that we were Considering changing Estate Agents and I was told by the Manager " 30 days notice", where I added you have failed at the level of Service, only to be told.... now get this " A Contract is a Contract is a Contract". I stated it works both ways and you failed so you have failed your side of the Contract "
4/5
TrustpilotQuick engagement from initial enquiry…
Quick engagement from initial enquiry to getting the house on the market . I was kept informed of all viewings and offers .There was a lull during the Xmas period which gave a couple of issues but they onboarded a move manager Geraldine Marsden who chased and kept me up to date every couple of days . Would use again.
5/5
TrustpilotPrompt response to enquiries and…
Prompt response to enquiries and support.Big thanks to Elizabeth Powell & Lisa Royle you're big asset to Ryder Dutton.
Agent replied · 29 October 2024
We appreciate your kind words and are thrilled to hear about your positive experience with our team. We're delighted that you found our support team responsive and helpful.
5/5
TrustpilotHighly recommend Ryder & Dutton
Highly recommend Ryder & Dutton. Geraldine was regularly in contact with progress and guidance from start to finish. They really took a lot of weight off and the consistent updates/check-ins reassured us we were in good hands.
Agent replied · 29 October 2024
Thank you, I hope your purchase completes very soon and that you are able to enjoy your new home. All the best.
5/5
TrustpilotEveryone at Ryder and Dutton have been…
Everyone at Ryder and Dutton have been amazing for us during what could have been a far more stressful time.Giving over and above service with advice and a friendly ear to listen to - I could not recommend them enough.A special mention to Geraldine and Amber who were simply fantastic and I couldn't thank you both enough.
5/5
TrustpilotJenny / Lindsey were very helpful…
Jenny / Lindsey were very helpful throughout the process they know theirBusiness inside / out and always returnedYour calls so it’s 10 stars to them
Agent replied · 29 October 2024
Thank you for the review, Billy! So pleased we got everything over the line for you. All the best!- Lindsey & the Chadderton team
5/5
TrustpilotTop tier service from Ada G
Ada was the move manager who facilitated our new property. She was incredibly professional, and kept us abreast at all times. She’s very diligent and I would recommend her services 100%.
5/5
TrustpilotA successful house sale
We recently sold our house through Ryder snd Dutton. We chose them because they provided the best info as to what we could expect from them and how and when things could happen.Catherine, in particular, was very helpful, going above and beyond. She kept us updated throughout the process.She was very professional, polite and friendly. We would definitely recommend Ryder and Dutton.
Agent replied · 26 December 2024
We are delighted to hear about your positive experience with our company. We appreciate you choosing Ryder and Dutton for your recent house sale. It's wonderful to know that you found our information helpful and that Catherine provided exceptional service. We strive to provide clear communication and support throughout the process, and we're thrilled that Catherine exceeded your expectations. Thank you for your kind words and recommendation.
5/5
TrustpilotGreeted with warmth, understanding, patience and professionalism
Selling and moving house for most people (beyond the actual ‘moving day’!) is seen as a progression forward and ultimately a happy time. For a small few like our family, leaving our home was the end of an era, tinged with sadness. From the moment we met Catherine, Megan and the team, they greeted us with warmth, understanding, patience and professionalism. A particularly drawn out process - which was purely down to our changing situation - was at every step dealt with impeccably. At times, I’m very aware, we were not the ‘easiest’ but the whole team kept comms clear, expectations met and the approach personable.As a family, we cannot thank them enough for their services and in times of need - good humour.
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Tell us what you need and we'll put you in touch. Ryder & Dutton Chadderton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oldham.
