5/5
TrustpilotVery Professional
Ada Grundy has been excellent in her communication and professionalism in dealing with our property purchase.
Trusted Agent profile · Oldham
Ryder & Dutton Chadderton reviews in Oldham
★★★★★
2,085 reviews across 1 platform
635 Broadway, Chadderton, Oldham, OL9 8DN, OL9 8DN
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Ryder & Dutton's office in Oldham, at 635 Broadway, is rated 4.8 out of 5 across 2,085 reviews on 1 platform.
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Reviews
Every review we hold for the Oldham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service from beginning to…
Excellent service from beginning to end. Special thanks to Michaela and Jade for their support and always keeping us updated.
Agent replied · 26 December 2024
We're so glad to hear you had a positive experience! We strive to provide excellent service and it's wonderful to know that Michaela and Jade were able to assist you. Their dedication to keeping you informed is truly appreciated.
5/5
TrustpilotAbsolutely AMAZING
Absolutely AMAZING! Nothing was too much. Kept us informed every step of the way. Briony was a God send! THANK YOU 👍 XX
Agent replied · 29 October 2024
We are so thrilled to hear you had such a wonderful experience! It's fantastic to know that you felt well taken care of and that Briony went above and beyond to ensure your satisfaction. We appreciate your kind words and will share your feedback with the team.
1/5
TrustpilotShocking service
Shocking service. Only got updates after I chased them. Elki from when she started to sell my house until she passed it over to Lindsey was an absolute waste of time, Lindsey not much better. There mortgage advisor nearly lost me my sale as he put my buyer with a very bad mortgage company who also have a shocking reputation. Service from Chaderton branch is not worth what they ate asking. Thought the manager Lewis didn't have the experience to manage his team. Would never use them again. On a good note Janet from Bacup branch was fantastic pity she left.
5/5
TrustpilotRawtenstall branch
Rawtenstall branch. Thank you to Sarah Rachel &Joanne you have done an amazing job with the rental of 1Beaufort Rd. Thanks
Agent replied · 29 October 2024
We're so glad to hear that you had a positive experience with our team. We appreciate your kind words about Sarah, Rachel, and Joanne, we'll be sure to pass your feedback along to them.Gareth HuntHead Of Lettings
1/5
TrustpilotDon't waste your time with this company!
Don't waste your time with this company, especially the Oldham office. I made an offer on a property in the Oldham area, they asked for my documents, bank statements, and mortgage information. Then, with the offer already accepted by the property owner, the person assisting me called Laura, said the day after that the owner accepted a higher offer. The worst part of it all was when I called and was attended to by someone named Jess, this woman was absolutely rude, she simply spoke very loudly to me, a client, as if I were a relative of hers. In the end, when Laura told me that the seller accepted another higher offer, she even said, 'Is that alright?' Well, obviously not. This company is not professional! Those of us who buy properties to renovate and rent always insist on the price, but like me, I have about 30 friends who buy properties every year, and at the next group barbecue and in our WhatsApp group chat, I'll let them know what kind of company this is! I will never buy or attempt to buy anything from you again!
Agent replied · 29 October 2024
Dear Felipe,I am very sorry to read your review, and I understand your frustration. The amount you offered on the property was acceptable to the vendor. However, we could not formally agree the sale to you until you had provided full proof of funds and ID. During this time another offer was made, which the vendor favoured over yours. We are sorry you did not get the outcome you hoped for and wish you all the best with your property search.Kind regards,Tony BoardmanBranch Manager - Ryder & Dutton, Oldham.
5/5
TrustpilotGreat service
I am extremely pleased with the service at Ryder and Dutton. I felt the staff, especially Michaela and Connor always kept me informed every step of the way.I would definitely recommend this estate agents.
Agent replied · 29 October 2024
Thanks for your review for Michaela & Connor it is much appreciated.
5/5
TrustpilotFantastic Sarah and Joanne
Just let my property out with Ryder and Dutton - Sarah Green (rawtenstall) and Joanne Kimber were fantastic - will definitely be using this company again!
Agent replied · 29 October 2024
Thanks Zafar & Mustafa you were a pleasure dealing with throughout! - Team Rawtenstall
5/5
TrustpilotI would like to thank Geraldine Marsden for everything.
I would like to thank Geraldine Marsden for making everything run smoothly, and anybody else who has been involved in the process.
5/5
TrustpilotExcellent friendly service from the team at Linthwaite…
Nichola and the team at Linthwaite branch were very attentive, and kept me up to date during a very frustrating period. The sale eventually went through seamlessly and I would recommend this team to anyone. I felt involved at all times, excellent
Agent replied · 29 October 2024
Thank you Ron for your review!
5/5
TrustpilotWe purchased our first home through…
We purchased our first home through Ryder & Dutton, our experience was amazing! The staff were friendly and the service was 10 out of 10 give the best advice! Special mention to Fiona, who was dealing with us! She was amazing:)
Agent replied · 29 October 2024
Many thanks for your review Jess! We hope that you will be very happy in your new home :)
5/5
TrustpilotFirst class attentive personal service…
First class attentive personal service from the outset. Every member of the team had crucial information regarding our sale, every member was up to speed on every issue throughout the process. Our sale was led by Fiona Joyce who took our property sale personally, it was like having your best friend working with you.The office environment is professional and welcoming, which makes the experience even better.We cannot commend Ryder Dutton enough for facilitating our move, and what will be a new lifestyle.Thank you.
Agent replied · 29 October 2024
Thank you both for being wonderful vendors and for your lovely review!
5/5
TrustpilotGood experience
We had a very good experience with Ryder and Dutton, I cannot thank Carmel and Amanda enough as they made the process a wonderful one. Going forward, I’ll refer the letting agency to my friends and family.
Agent replied · 29 October 2024
Thank you very much for the your review. I'm glad Carmel and Amanda could make the process a smooth and happy one. Enjoy your new home
4/5
TrustpilotWe had a great experience with all the…
We had a great experience with all the staff at Ryder & Dutton from initial bookings made by Lauren in January through to weekly calls from Catherine who kept us up to date once we had sold the house right up to completion in May.
5/5
TrustpilotCan’t fault them
From the start I had really good communication from Conor who knew exactly where the process was up to and did a lot of leg work to keep it moving forward. If at any point Conor wasn’t available or on leave Michaela was always on hand to assist and again knew exactly what was happening. I’m a first time buyer and they both massively eased the anxiety and stress of buying my first home!
5/5
TrustpilotThe whole process was seamless
The whole process was seamless, the whole team worked incredibly well. I'd like to send a special thanks to Jenny, she went above and beyond thankfully, with the entire process. Thanks againCraig & Johnny Boult
Agent replied · 29 October 2024
Hi Craig & Johnny, thank you for your review and kind words. It was a pleasure to assist you with your sale and should you need anything in the future, please do not hesitate to get in touch. Best regards, Jenny & the team at Saddleworth
5/5
TrustpilotGreat customer service from the…
Great customer service from the beginning..everything straight forward..Freya was a great help with an on line issue .Lovely young lady .
Agent replied · 29 October 2024
We're so happy to hear that you had a positive experience with our customer service. We appreciate your kind words about Freya and her helpfulness. We strive to provide excellent service to all our customers, and we're glad that you found our process straightforward.Gareth HuntHead Of Lettings
5/5
TrustpilotHuge thank you to Lacey Williams and…
Huge thank you to Lacey Williams and her colleagues at Ryder & Dutton Sales Team.
5/5
TrustpilotExcellent customer service
The staff at Ryder & Dutton (Royton) helped with the purchase of my property, and kept me updated at every stage of the process. All my calls and emails were answered promptly.I would like to give a special thanks to Michaela and Conor for their excellent customer service.I would highly recommend Ryder & Dutton as the go-to estate agents, and wouldn’t hesitate to use them again.
5/5
TrustpilotExcellent service from open to close
Amy Heaton is a credit to the company. Professional, efficient, courteous and helpful. Would recommend this company.
Agent replied · 26 December 2024
We are so glad to hear that you had a positive experience with Amy! We strive to provide excellent customer service and appreciate your kind words about her professionalism and helpfulness 😇
5/5
TrustpilotMassive thank you to all the team that…
Massive thank you to all the team that worked on getting us into our rented property. Friendly, helpful and caring staff with a special thank you to Stacey and Rachel who controlled the move perfectly throughout :)
Agent replied · 29 October 2024
Thank you for your review Nigel. I'm sure Stacey and Rachel will appreciate your kind words and we wish you the best of luck in your new home, Many Thanks Lettings Team
5/5
TrustpilotFaultless service from Ryder and Dutton
Absolutely faultless service from Ryder and Dutton, Michaela and Connor were fantastic and a pleasure to work with during the sale of our house. The level of communication we received from them was outstanding and they kept us up to date every step of the way. They made what is usually a stressful time a pleasurable one. I wouldn’t hesitate to use Ryder and Dutton again in the future.
4/5
TrustpilotOK Sales experience, Move Manager was great
The sales experience was fine - a few glitches setting up the contract and then not recording a new house alarm code in the system. Selling price ended up £12,000 below original estimate. Otherwise very competent and kept us well informed during the various showings.Once a sale was agreed, contact shifts to a Ryder & Dutton Move Manager, in our case Laura Gittins who was excellent. Without Laura we would have had no idea what was happening as getting information from the solicitors was like pulling teeth. She was able to talk to all buyers/sellers in the chain which was extremely useful.
Agent replied · 29 October 2024
Thank you Carl for the lovely review, we were sorry to read you had a problem with us re the alarm. Good Luck from Laura and all the team.
5/5
TrustpilotCatherine was excellent in keeping us…
Catherine was excellent in keeping us updated, chasing for things when needed and giving advice. As first time buyers the whole process was a little daunting but with help and guidance we managed to make the process to the end, relatively smoothly.
Agent replied · 29 October 2024
Thanks you so much for the review and gift! So appreciated, we wish you all the very best in your new home! Catherine and the team at Ryder and Dutton
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Tell us what you need and we'll put you in touch. Ryder & Dutton Chadderton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oldham.
