Trusted Agent profile · Oldham

Oldham Letting Centre Oldham reviews

3.8

★★★★★ Good

1,644 reviews across 1 platform

91 High Street, Lees, Oldham, OL4 4LY, OL4 4LY

Oldham Letting Centre's office in Oldham, at 91 High Street, is rated 3.8 out of 5 across 1,644 reviews on 1 platform.

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1,644

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Reviews

Every review we hold for the Oldham office, from every platform, shown as written. First names only.

1/5

Trustpilot

This company is crap

This company is crap - why are they still advertising a property when it is not available due to charges being held against the property. When you look to contact Rightmove (should be Nomove) it is not possible to find the right person to talk to. Dreadful business with a monopoly - greedy, complacent and arrogant....................

Gary · 27 September 2017

Agent replied · 25 October 2024

Good morning Gary,Thank you for taking the time to share your feedback.I'm really sorry to hear you feel this way and can completely understand your frustration with this situation.I would really like to look into this further for you and in order to do so I will need some more information. If you could call our Customer support team on 01908 712352 we would be more than happy to help.Kind regards,Rightmove.co.uk

5/5

Trustpilot

Locked out of my account.

I somehow got locked out of my Rightmove account, possibly after an update. Caz Thompson and the Consumer Experience Team were able to reset my account and get it back up and running again in a couple of days with no loss of data. First class service and greatly appreciated.

Steve · 30 July 2020

Agent replied · 25 October 2024

Hi Steve,Thank you for your 5 star review.It's really great to hear that you received first class service from our specialist Caz and we'll definitely share your lovely feedback with her.Please let us know if you need any help in the future. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove

1/5

Trustpilot

Change for the worse

I’m glad Rightmove think they’ve done the right thing with the website changes. It would seem that the website users mostly disagree. It is truly, truly horrible. I’ve never had to post a bad review on a good company because their ‘improvements’ have actually made it worse! Much worse.

Lynn · 27 October 2020

Agent replied · 25 October 2024

Good Morning Lynn, Thank you for your review. Sorry to hear you don’t like the changes, is there any feedback you’d like me to pass on to our specialist team?Many Thanks, Rightmove.

2/5

Trustpilot

It used to be a good site but now it is…

It used to be a good site but now it is not user friendly simple things like zoom on the floorplans not available now , every time somebody tries to improve things they always make it worse, its a case of if it aint bust dont mess with it.

Doug · 20 October 2020

Agent replied · 25 October 2024

Hi Doug,Thank you for your review.With the changes to our website being so new, feedback from our site users is really valuable to us. It's important for us to know what people like and don't like about this update. We've shared your feedback with our specialist Development Teams to take into consideration for you.If there's anything we can do to help you in the future, please don't hesitate to get in touch. Our contact number is 01908 712300 and our email address is talk-to-us@rightmove.co.uk.Many thanks, Rightmove

5/5

Trustpilot

Very efficient service

Jeff · 29 November 2024

Agent replied · 28 December 2024

Hi Jeff,Thank you for taking the time to leave us a review.It's wonderful to hear about your experience with Rightmove.If you need anything else, please get in touch 01908 712300, or email us at talk-to-us@rightmove.co.uk Thanks, Rightmove

2/5

Trustpilot

The put up ads withouth any…

The put up ads withouth any verification.Fake ads...

George · 12 September 2024

Agent replied · 25 October 2024

Hello George, Thank you for taking the time to leave us a review, we really appreciate your feedback.Here at Rightmove we have strong data quality measures in place to ensure Estate Agents are marketing properties correctly and fairly. If you have found listings which don't meet these guidelines our Data Quality Team would like to investigate this further.Please send us an email with more information to talk-to-us@rightmove.co.uk and we'll be sure to look into this.Many thanks,Rightmove

5/5

Trustpilot

Moved house

I used right move one year ago and was very pleased with them they were there every step of the way keeping me informed all the time my move went very smoothly so pleased I chose right move would recommend them all the staff that I spoke to very polite and nothing was to much trouble

Joyce123 · 3 December 2015

Agent replied · 25 October 2024

Hi Joyce,Thank you for your great feedback!Kind regards,rightmove.co.uk

5/5

Trustpilot

I had great service from Amy

I had great service from Amy. We hit a few hurdles along the way but the patience and understanding manner of which Amy dealt with them put me at ease and the matters were resolved without too much trouble.Thanks very Much AmyMichelle

Michelle · 10 February 2022

Agent replied · 25 October 2024

Hello Michelle, thank you for taking the time to leave us a review. It's so nice to hear you've had a positive experience with Amy. We'll make sure they receive your feedback. Many thanks, Rightmove

3/5

Trustpilot

My property purchase info was wrong

My property purchase info was wrong. When I notified Rightmove they were extremely quick at removing the incorrect details - 5 stars!They advised that they were not able to replace removed info with the correct details which means tbat prospective buyers will have very little to go on - 1-star.Hence rating

HP · 2 February 2020

Agent replied · 25 October 2024

Hi HP.Thank you for taking the time to leave us a three star review.We are really pleased that when you got in touch with a member of our support team, your query was answered quickly and efficiently. We will be sure to pass this feedback over to the specialist that answered your query. We are sorry we couldn't correct the issue entirely, at the moment. Within the next few weeks, we will be making some major changes to the sold prices page, which will make it much more accurate in the future, to stop this from issue happening. These changes will also allow us to better amend this information.If there's anything we can do to help in the future, please do let us know. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove.

5/5

Trustpilot

This five star review goes to Natalie…

This five star review goes to Natalie Robert’s with the Tenant referencing team. Her ability to convey that my case was important and being looked after was excellent and made me very comfortable and restored my confidence in right move referencing. So once again a massive thank you to you Natalie !

Bernard · 30 January 2024

1/5

Trustpilot

None of the properties are available

Trying to find rental properties but 100% of the listed properties shown are actually not available, so basically a complete waste of time using this website.

R · 11 September 2023

Agent replied · 25 October 2024

Hello and thanks for taking the time to leave us a review. We'd like to understand your experience with the App more, so we can improve, so please do get in touch with us at talk-to-us@rightmove.co.uk, and we'll be happy to help. Thanks, Rightmove

1/5

Trustpilot

Took over a month after I sent my form…

Took over a month after I sent my form in to ask for the references (references were written within 2 or 3 working days of being requested); maybe there was a processing issue and the form didn’t go through immediately but it’s still unacceptable.

A · 15 October 2021

Agent replied · 25 October 2024

Hi, thank you for reaching out to provide valuable feedback, we're very sorry to hear of the issues you have experienced with Rightmove Landlord and Tenant services. We pride ourselves on fast and helpful service and we apologise if this has not been the case. In order for me to investigate your issues, we would need further information from yourself to locate your reference. Please email RLTComplaints@rightmove.co.uk with your full name and the property address you have applied for and we'll carry out a full investigation on the issues you have experienced. Best Wishes, Rightmove

5/5

Trustpilot

Excellent

Excellent! Could not have asked for better service. Every query or worry I had was responded to in a polite, courteous and friendly manner. I spoke to a lovely lady at first, whose name I am ashamed to say I cannot remember, Adam, Chris and Jonathan.

Jeremy · 19 May 2021

Agent replied · 25 October 2024

Hello Jeremy,Thanks so much for getting in touch. We work tirelessly to make every customer's application as stress-free and friendly as possible, we will make sure that Adam, Chris and Jonathan receive your lovely feedback.Good luck in your new home.Best wishesBeth

2/5

Trustpilot

Awful updated website

I agree with the last contributor, Rightmove used to be my number one stop for property searches, since the backward update they have applied to their website its just not worth the hassle.Is it just me or is anyone else hearing corporate blah blah blah in Rightmove's reply?

Mkdodd · 25 November 2020

Agent replied · 25 October 2024

Good Morning,Thanks for your review and we're sorry to hear you don't like our recent update.We make thousands of big and small changes to Rightmove every year so that it stays quick and easy to use to find your next home. We know how important the property listing pages are and we took extra care when redesigning them, and they went through lots of testing with home-hunters. We’ve given them a fresh new look, and the pages are faster to load. Our aim for the new look page is to give home-hunters a better view of a property’s features all on one page. We’ve been switching on the page to people using the site gradually so that we can make changes as we go based on people’s feedback, as we know we don’t get it right first time. Feedback is very valuable to us when any updates are made to our platforms and we've shared your comments with our specialist Development Teams to take into consideration for you.Many Thanks, Rightmove.

5/5

Trustpilot

Excellent Customer Service from Laura

I have used Van Mildert for the rent guarantee policies for our landlords for a 7 years and can't fault the service, i generally deal with a lovely lady called Laura McKimmie, her customer service is 5** she's very pleasant and an absolute pleasure to deal with :-)

Lynsey · 23 November 2020

Agent replied · 25 October 2024

Hi Lynsey,Thank you so much for leaving such a kind review about our rent guarantee service and Laura in particular! We've passed your kind words onto her, and I am sure you've made her day as much as you've made ours.If there is anything else we can help with, at any time, you know where we are!Kind regards,Jenny

1/5

Trustpilot

Not good

Not good. Alot of the landlords don't want people on benifits renting thier propertyies how discriminating,especially when some people can't help beening seriously ill with a life treating illness such as cancer. Organ failure etc.Why can't private landlords give people a chance. As long as they can afford the rent.

Heather · 16 April 2020

Agent replied · 25 October 2024

Hi Heather,Thank you for your review.We're sorry to hear of your experience when enquiring about properties. All properties on Rightmove are uploaded and managed by the Estate or Letting Agent themselves, it's not something we do for them at all and we don't have any private advertisements from the owner/landlord.We absolutely agree that everyone should be given a fair opportunity to rent a property no matter how they receive their income. To prevent any advertisements discriminating against home hunters receiving housing benefits, we don't allow properties to be listed on our website with the terminology of 'No DSS' or 'No Housing Benefit'.At Rightmove, we aren't a Governing Body which means we don't have any regulatory or enforcement powers and we don't have any control over how an agent operates their business or, what their company policies and processes are. We can only control what's advertised on our website.If you or someone you know feels they've been discriminated against or declined a property due to receiving housing benefit, we'd recommend contacting The Property Ombudsman or, The Property Redress Scheme for further advice.We hope this helps clarify our involvement with properties and points you in the right direction.Many Thanks,Rightmove

5/5

Trustpilot

Fast, professional and a nice personal touch

Mac and I just moved to the UK and this was our first rental offer exerience. Jess at Van Mildert handled our referencing application quickly, professionally and with a very nice personal touch, allowing us to complete the reference check quickly during a very time sensitive process.

M · 12 February 2021

Agent replied · 25 October 2024

Hi there, Thank you for taking the time out to leave such a wonderful review. I'm so pleased your first rental experience was a positive one, and I'm even happier that Jess was able to support you through the process! I will make sure to pass on your kind words to both Jess and her manager. Congratulations on your new home - we hope you're very happy there!Kind regards,Vicki

5/5

Trustpilot

Responded quickly to my query and…

Responded quickly to my query and advice given sorted out the problem.

Alison · 26 June 2024

Agent replied · 25 October 2024

Hi Alison,Thank you for taking the time to leave us a review.I'm pleased to hear about your fast and efficient service with Rightmove. I'm glad the issue you raised was resolved. If you need anything else, please get in touch 01908 712300, or email us on customersupport@rightmove.co.uk Thanks, Rightmove

3/5

Trustpilot

Decent enough app for what it does

Decent enough app for what it does. My main issue is when searching for flats/apartments for sale, too many of them are investments purchases. I don’t want somewhere to invest, I want somewhere to livePlease look at setting investment buys up as a separate search category

Carl · 30 April 2021

Agent replied · 25 October 2024

Hello Carl, Thank you for leaving us a review. I have passed your suggestion to our developers, Whilst I can't make any promises, they  look at all feedback when looking at future developments. If there's anything else I can help with, please do get in touch at talk-to-us@rightmove.co.uk or call us on 01908 712300 Many thanks,Rightmove

5/5

Trustpilot

Always quick to resolve any issues

Always quick to resolve any issues. Support team is top class.

Jav · 11 July 2024

Agent replied · 25 October 2024

Hi,Thank you for taking the time to leave us a review. It's wonderful to hear about your experience with Rightmove.If you need anything else, please get in touch 01908 712300, or email us on customersupport@rightmove.co.uk Thanks, Rightmove

1/5

Trustpilot

Why have they changed their website

Why have they changed their website. From a brilliant website to awful.

Alastair · 21 June 2024

Agent replied · 25 October 2024

Good Afternoon Alastair, Thanks for reaching out. I'm sorry that you're not enjoying the website. We'd like to look into this further for you, so we can ensure everything is working as expected. Please send us an email to talk-to-us@rightmove.co.uk. Many thanks, Rightmove.

5/5

Trustpilot

Was a great help with getting…

Was a great help with getting references with our house. Also helped us get a great deal and set up our internet, tv and home content insurance. Emily gave us great customer service and gave us a lot of options to chose from. Thank you

Naomi · 16 June 2021

Agent replied · 25 October 2024

Hello Naomi, Thank you for your great review on the service you received, Emily is a valued member of our team and always goes above and beyond for all of our customers. We hope you enjoy your new home.Best wishesBeth

5/5

Trustpilot

Paul Crackett - made a tough decision easy.

Paul Crackett, was the advisor who called. He was professional and friendly. He made clear all my options and allowed me time in the conversation to consider my choices without any bias. I am actually happy with my insurance coverage. Coming from me, that’s a compliment.

V · 18 March 2021

Agent replied · 25 October 2024

Hello Mrs Hull, Thank you for taking time out to leave a lovely review for our colleague Paul. We understand how difficult it is to make the right choice when it comes to insurance, we are really glad you chose us, and Paul made your experience so stress-free. We will pass your feedback on to Paul who I'm sure will be happy to hear it. Best WishesBeth

5/5

Trustpilot

Just the place for all house hunting…

Just the place for all house hunting requirements, love the way it all just works and can save what you like to check on.

Mathew · 5 October 2023

Agent replied · 25 October 2024

Hi Mathew, Thank you for taking the time to leave us a review. It's wonderful to hear you are enjoying Rightmove.If you need anything else or have any further feedback, please get in touch 01908 712300, or email us at talk-to-us@rightmove.co.uk Thanks, Rightmove

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