Oldham Letting Centre Oldham reviews

★★★★★ 1/5

Trustpilot

Very bad experience as a guarantor

I recently experienced Van Mildert's tenancy service as a guarantor. The information provided over email and telephone conversations was incomplete and unclear. It took me less than a few working days to complete the requested information but during that time I was bombarded with texts, emails and phone calls. I found this to be overly aggressive and completely unnecessary given I'd already spoken to someone to explain it would take some time to go through my employers reference process. I also think that putting the data privacy terms and conditions at the end of the form (i.e. after you've input your details) is disingenuous - why not provide it up front when requesting the information? In addition I didn't have any details on the tenancy agreement which I was expected to be a guarantor for. Surely this should be provided with the request? Instead it came separately and much later from the letting agency - so not a joined up process at all.

T · 31 January 2020

★★★★★ 1/5

Trustpilot

Rightmove issued false information about my property

Rightmove has a record of my property in their sold listings. Some data was correct including the address but the property details and photo were for a completely different, smaller house worth less than half ours. This has made my professional property advisers doubt my word in recent dealings with them to plan for the future. If Rightmove can't apply the correct level of stewardship over the information that they are distributing in the public domain, then they should not attempt to do it. I am seeking advice on the situation and also probing to see if there is an element of fraud.

Anthony · 30 January 2020

★★★★★ 1/5

Trustpilot

Don't know when to give up

Philip · 8 October 2025

★★★★★ 1/5

Trustpilot

Website useless on a Mac.

This is an update on my previous review. I contacted Rightmove about problems logging into their website from Mac PCs (I have tried from MacBook Pro and MacBook). They told me they are working on it and it should get sorted out soon. Fast forward 4 month and they have made no progress whatsoever. The website is unusable for a Mac user. In my opinion they should sack their IT team. I am switching to Zoopla from now on.

Maria · 28 May 2020

★★★★★ 5/5

Trustpilot

Stephanie was a great help and very…

Stephanie was a great help and very patient!

Pau · 18 August 2023

★★★★★ 5/5

Trustpilot

GREAT

Smooth, straightforward, and genuinely helpful.

Mont · 15 October 2025

★★★★★ 1/5

Trustpilot

I put in an offer for a flat to rent

I put in an offer for a flat to rent. I sent rightmove all the references they asked for and they were never enough, they kept on asking for more and more statements.They kept me waiting until 5 days before my move to give me approval.I felt I was treated like a criminal and found staff rude, except a lady called Lorna.I shall never rent through rightmove again.

Claudia · 25 June 2022

★★★★★ 5/5

Trustpilot

Extremely helpful customer experience

Extremely helpful customer experience, very easy to communicate with and prompt responses. Site is kept well updated and has proved invaluable in providing information which has helped us to buy and sell.

Burt’s · 17 December 2019

★★★★★ 5/5

Trustpilot

Quite simply the best referencing company we have used

We at Home James Lets have used Van Mildert as our sole referencing partner since 2016. Having trialed a number of other referencing companies (large and small, established and new) over the years; I was running out of hair to tear. Why on earth were we paying to outsource referencing, but having to chase references ourselves? How can the staff of any referencing company NOT know their own criteria?Van Mildert have been a breath of fresh air from the outset - we can instruct a reference and forget about it, knowing that the work is in safe hands. Van Mildert are the most thorough and diligent referencing company we have worked with. Yes they are more expensive than the competition, but would we consider moving our business - absolutely not!

Info · 12 December 2019

★★★★★ 5/5

Trustpilot

Jade Haydar is brilliant!

Jade Haydar provided me with such a great service relating to an issue I had with logging into my rightmove account. She was efficient, helpful and proved to be an asset to rightmove. Thank you for your help Jade!

Elliot · 6 August 2024

★★★★★ 5/5

Trustpilot

Staff went over and above to assist me

Staff went over and above to assist me. Caz Thompson was very helpful. In the end, the problem turned out to be on my computer rather than at their end.

Robert · 10 August 2020

★★★★★ 3/5

Trustpilot

Used to be fab.

3 not 5 due to: Ive been using Rightmove on iPad for years and it’s been really great. In the last couple on months its become virtually unusable on iPad, slow and failing to load. The app is fine but as a property investor, I can’t filter anything to remove age restricted properties or identify location search criteria on the map unless I’m on the main site. What’s happening here? It worked before on this iPad and I’ve deleted history, cookies and web data but it’s not improved. Works fine on my pc. Strange. Thanks.

Brian · 4 December 2019

★★★★★ 5/5

Trustpilot

5 Star! Thanks Hannah! Definitely recommend

Wow! All referencing & checks completed in half a day! These guys are certainly on the ball! Special thanks to Hannah! Would definitely recommend using this service :)

Paul · 10 February 2021

★★★★★ 1/5

Trustpilot

Incompetent and lazy

Incompetent and lazyI made an application for renting a property with an estate agency related with them and I give them details of 2 guarantors.They asked to me and my guarantors one thing per time instead of asking all together, I mean they asked to fill a form after 3-4 days they asked 12 months of bank statement (never happened in my life, normally it is only about 3 months) after a week other details, so they took more than 2 weeks to collect all the details they need, the estate agency obviously couldn't wait long and I lost the house. If they have asked all in one time it could have take 3-4 days to give them what asked instead of more than 2 weeks.Also, after almost 3 weeks they told me that they weren't able to reach my previous landlord and that they could accept reference letters instead. Why you have to wait so long? I could have gave you the first week.Last, I often call them to speak about it, asking what they need from me or from my guarantors, only the last time I was told that for data protection they couldn't talk to me about my guarantors, when before we talk about that. The negotiations where 3 weeks long the data protection came only on the 3rd week.They are incompetent, take too much time to do things, and they ask far too much personal data that what they really need. Thanks to their laziness I lost the property.I have never been so disappointed.

Patrizio · 21 November 2019

★★★★★ 5/5

Trustpilot

Danielle was extremely friendly

Danielle was extremely friendly, professional and courteous, she was informative and very quickly responded to my correspondence and queries. All in all a very smooth and efficient experience.

TP · 9 February 2021

★★★★★ 1/5

Trustpilot

FAT CATS rip off agents

I have been with Rightmove and supported them 20 years.But when I then became a business owner, it changed..FAT cats Rightmove care nothing about the little independent company’s, charging £1750 pounds a months for listing..And without any feature you have £1500 pounds to find ..I find this company a pour lack of disregard for the customers needs, they care only to increase fees every year.When I started up it was £650 pcm sales and Lettings In 8 years its £1750.00 That’s a disgrace

Alethea · 20 November 2019

★★★★★ 1/5

Trustpilot

Watchdog needs to shut them down.

Where do we start? Lying about ‘leaving messages’ for employers and references, not taking self employment as valid income, not taking income from companies you are a shareholder in, not taking guarantor references from anyone based outside of UK, taking down incorrect numbers for references, trying to dial US numbers with a +44 code, ringing US employment references at 9am GMT (3am US time). The great thing about them is a new person with no knowledge of documents youve sent or contact history takes up your case each hour so you’ll get a blank response or the same email asking for the same stuff (immediately provided by us on first ask) again days later and wonder what the hell has been going on. EVERYTHING that has mentioned in the below reviews happened to us, with our friends also explaining the same experience to our amazement. Or maybe we shouldn’t have been so surprised! - They are appalling. I genuinely wonder if anyone actually ever passes their process - whoever they are needs a lifetime achievement award - or perhaps just had a spare 2 months on their hands. The somewhat simple task of contacting employers to validate income took 2 weeks - and good luck to anyone who is told a guarantor is also required as the same mistakes and lies will happen all over again with that. But they wont be able to tell your progress in that case because its somesort of deep secret that you can’t help them with. When we chase them up after claiming to have called references (Tip: Don’t lie when were sat next to the reference you claimed to have called.) We ended up calling HR departments which they said weren’t answering and got a reference immediately. Nearly 3 weeks now, of us hassling our work colleagues, HR professionals and various departments because of their incompetence and still at risk of losing our beloved flat, with a house full of belongings and ‘homeless’ in 24hours. Our hotel bill will be in the post next week.

Pistophe · 25 October 2019

★★★★★ 1/5

Trustpilot

Shocking Service/ Absolute Nightmare

Shocking ServiceThe company will not take into consideration persons who are self employed and have proof of the taxes paid to prove earnings.Absolutely poor service, poor attention to detail seems like a boiler room operation, when challenged on their poor practice they did not take any responsibility and sent lies and incorrect information about myself, wife and company to agent. Actually when through other agent and with different reference company and moved into same property. Lewis worker at firm, became aggressive and abusive, when I asked to speak to his manager, manager then lied and refused to follow through with a complaint process, or listen back to the call.Pls avoid this company, you save yourself some time, bother, and pain.Totally lack professionalism nor any integrity, and im very sure they are totally adding stress to many families moving experiences.Wish I didn't ever come across them.

Corey · 18 October 2019

★★★★★ 1/5

Trustpilot

Complacency taken to a new level

Shocking service from start to finish .took 9 days to complete the reference checks and only after I did all the running around.they sent the reference form to me that should off gone to my employer so I had to forward to him .then spent 4 days chasing landlord up as they clearly couldn’t be bothered.someone has paid them to perform a service yet I did most of the work for them and received nothing but stress and loss of time .cant believe they are racking up bad reviews yet they carry on trading and reaping the rewards .money for old rope .not recommended.shocking customer service.

Steve · 8 October 2019

★★★★★ 5/5

Trustpilot

Speedy and efficient

I asked Rightmove to remove property-related information and they were super quick in process my request through to the end. Many thanks to Bobbie for the level of professionalism shown throughout.

Rightmove-request-asker · 25 February 2020

★★★★★ 1/5

Trustpilot

I've become exasperated with the new RM…

I've become exasperated with the new RM site: I find it disjointed and thereby not enabling a free flowing search as the previous arrangement. I heartily agree with "why try and fix what's not broken" (somebody trying to be cleaver or something)? I further note that RM are charging Agents more and more and arrogantly risking there market share position. I'm soon off to Zoopla and will return when your previous and perfectly good site returns.

Eric · 28 December 2020

★★★★★ 1/5

Trustpilot

AVOID THIS COMPANY. They should be closed down!

Again with all the other reviewers! If could give NO stars I would. This company is a disgrace, they are beyond unprofessional, poorly managed and should be investigated for lack of any time customer service which drastically affects customers waiting for referencing checks. LETTING agency avoid using them! This affects you and your clients. The process with this company is distressing, causing undue aggravation and affects plans and forMoving based solely upon this companies Incompetence in fact checking. They actually sent a letter to me stating that they had not received references, but they had and SAT on this for another week, no response after trying daily to reach someone. Move dates has come and gone. Still no word. Shameful!

Cathryn · 2 September 2019

★★★★★ 1/5

Trustpilot

Rip Off Fees Rightmove a disgrace

HiThis is to all Estate Agents, I have been a loyal customer of Rightmove now 20 years, and 10 years as self employed independent estate agency.This company lie to you on the phone, agree a package, then rip you off later ..They then put pressure on you to sign termsAnd after all this you get no support Our fees have increased by 300% in the last 6 years...It’s a pure disgrace, they do not care about the people that supported Rightmove when they started out ..Fees then were -£ 250 pounds a monthWithout us this company would of been nothing..Doing our open days with free promo gifts and helping them to get this portal noticed ...How the times have changed ..A complete lack it respect for there customers and ripped off monthly fees regular...ON THE MARKET IS BETTER AND YOU HAVE SHARES ...I hope all that see this take a look at the other portals out there and think twice about Rightmove

Alethea · 30 August 2019

★★★★★ 5/5

Trustpilot

Tenant Insurance & Broadband

Setting up insurance and broadband was a breeze thanks to Donna, who was very informative and knowledgeable. Thank you!

Adam · 7 July 2022