Every review we hold for the Oldham office, from every platform, shown as written. First names only.
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1/5
GoogleCousins took a year to give me any rental statements, and only after repeated enquiries. The staff did not know what had happened to my rental property records or keys and the rent was rarely paid. I have contacted a solicitor. Watch yourselves landlords, there is some fishy stuff going on with this company.
John Β· 16 June 2015
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5/5
TrustpilotBest team ever in their profession.
I have not come a cross such an excellent and professional service all way down right from start to the end in sale of property. Iβm really thankfull especially to Sharon Grupman who has been so helpful and friendly. I would highly recommend cousins to everyone to utilise their best service.
Waheed Β· 3 January 2019
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2/5
GoogleDon't go to cousins estate agents in Oldham , their big con , don't get your deposit back
Susan Β· 15 June 2019
Agent replied Β· 13 June 2024
We welcome all RESPONSIBLE tenants! All our deposits are kept in an approved government scheme. If you return the house in as good condition as received, you will get your deposit back!
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5/5
GoogleFantastic help from Cousins did everything perfect for me and would recommend this agency %100
Bakir Β· 14 June 2020
Agent replied Β· 13 June 2024
Thanks for the wonderful words of praise! Hoping everything goes smoothly!
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5/5
TrustpilotI would highly recommend
I would highly recommend. Professional, very friendly people. On the second day after the move in , I reported a problem and everything was repaired in one day. I'm impressed. Everyone who rents would like the agency to work just like this. I am happy and my expectations are fully satisfied.
Justyna Β· 17 April 2018
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1/5
TrustpilotAVOID THIS AGENCY
This is one of the worst estate agent I have ever used. They at great for customers wanting to sell there house but absolutely shocking for those wanting to buy a house. Sharon really needs to learn some customer service!
Buyer Β· 10 September 2021
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5/5
GoogleBrilliant service from a new revamped Cousins. So happy I chose them.
Mordche Β· 15 June 2018
Agent replied Β· 13 June 2024
Thanks for your kind words!
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1/5
GoogleNone for not paying there builders
Shaun Β· 14 June 2020
Agent replied Β· 13 June 2024
Cousins proudly protect our clients and Landlords from shoddy workmanship and unfinished jobs. Finish the job!!!
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2/5
GoogleWas helpful at start .
Andreas Β· 14 June 2020
Agent replied Β· 13 June 2024
Thanks Andreas! Wishing you well in the future!
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1/5
GoogleAVOID AT ALL COST! An absolute shambles of a 'so called' agency. Zero correspondence, viewings cancelled by 'the agency' due to unforeseen circumstances. High staff turnaround due to the total mismanagement of what has the be THE POOREST AGENCY EXPERIENCE EVER!
Mrs Β· 15 June 2018
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5/5
GoogleGreat service and loverly staff π β¦
Lee Β· 15 June 2019
Agent replied Β· 13 June 2024
Thanks Lee! Always a pleasure!
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5/5
GoogleExcellent Local property knowledge. Professional team
Saucy Β· 15 June 2019
Agent replied Β· 13 June 2024
Thanks for the feedback. We aim to be the #1 agent in the area.
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1/5
GoogleUnprofessional
Worst agency
Timos Β· 14 June 2020
Agent replied Β· 13 June 2024
Please get in touch! We do not recognise your name!
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2/5
GoogleDo what they say on the tin.
Alan Β· 15 June 2018
Agent replied Β· 13 June 2024
Thanks Alan! Always happy to help.
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5/5
TrustpilotI would like to congratulate the entireβ¦
I would like to congratulate the entire team at Cousins for providing a responsive, effective service at a great price! Looking forwards to a continued partnership!
Mr Β· 18 April 2018
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1/5
TrustpilotAbsolutely shocking customer service
Absolutely shocking customer service from start to finish, told bare faced lies over and over again. Avoid if you can.
Sam Β· 16 February 2020
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1/5
GoogleRating only, no written review.
Ali Β· 16 December 2025
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5/5
TrustpilotGood communication
The team were really easy to talk to and always on hand to answer any queries we had.
Kristian Β· 10 August 2018
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5/5
TrustpilotGreat company!!
Great company!!! Great Team!!! Great Service!!! Amazing local Knowledge!!
Highly Reccommend
Blake Β· 1 October 2020
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1/5
GoogleRating only, no written review.
CLJ Β· 16 October 2025
Agent replied Β· 16 April 2026
Hi! Please let us know who you are. We have no record of you on our databases. Please call on 0161 464 6199 if you have a complaint.
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4/5
TrustpilotEfficient, Reliable Service
I have worked with many property managing agencies and Cousins Homes is among the best.
Kirsty Β· 18 April 2018
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1/5
Facebookthe most disgusting rental agency
Kaval Β· 22 May 2020
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5/5
TrustpilotWonderful helpful service
Rachel Β· 19 November 2020
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5/5
GoogleWow really good !
Jim Β· 18 October 2024
Agent replied Β· 25 December 2024
Thank you for your enthusiastic review! We're delighted to hear that you had a positive experience with Cousins Estate Agents. Your feedback motivates us to continue delivering exceptional service to all our clients.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. You can contact us through our website: www.cousins.co.uk.
Best regards,
The Cousins Estate Agents Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.