Every review we hold for the Old Town office, from every platform, shown as written. First names only.
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5/5
GoogleI have rented properties with Tennants for just over 11 years now.
They have been very helpful, friendly, understanding, professional and quick to respond to anything I've needed, truly above and beyond.
They have always done their best to find a property that has best suited my requirements.
I simply cannot offer enough praise or thank them enough and highly recommend this to anyone needing their services.
Thank you everyone at Tennants!PositiveResponsiveness, Quality, Professionalism, Value
Martin Β· 25 August 2021
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5/5
GoogleI spent over 9 years renting through Tennants and they were always quick to respond to any queries or issues. I would use them again. Thanks to Alex and Miles π β¦
S Β· 7 June 2020
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5/5
GoogleMy self and my partner we have been with Tennants for over 3 years now, they are absolutely great and very helpful in every way ! Any issues in properties were dealt with quickly and effectively. Over this few years we could not be happier to have picked Tennants as our letting agency. Only reason we moving away from them is the fact that we relocating outside the Eastbourne. I would 100% recommend this agency to everyone as they are really great and trustworthy !
Patryk Β· 7 June 2020
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5/5
GoogleI rented a flat through Tennants for six years. From first contact to final handover, they were friendly and professional. Any issues that came up with the property were dealt with promptly, with clear communications until resolved. Highly recommended.
Bailey Β· 1 August 2024
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5/5
GoogleI couldnβt recommend Tennants more as an estate agency in Eastbourne. They give a organised and efficient service, ensuring no hassles are caused during an already stressful move. Iβve rented twice from them over the past few years, both times Miles handled the paperwork, explaining all the details. Theyβre very upfront about their reasonable fees. Their contact with landlords is great, any issues are quickly resolved. All in all, I couldnβt see myself renting with anyone else in Eastbourne, purely because they run their agency in a respectful and honest way
Tia Β· 8 June 2019
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5/5
GoogleWe cannot praise Tennants enough, all of the staff were so helpful, over and above what we would have ever expected. They made the whole process of renting seamless and were so professional, kind, caring and supportive, they are a cut above the rest and other estate agents who wish to aspire to being 'The Best" should take note from Alex, Miles Josh and James and any member of staff we might not have mentioned. We only had one issue, but not with Tennants and that was the company that did the inventory, which was not fully accurate, but Tennants rectified the situation quickly and accurately. Thank you Tennants for changing our opinion of estate agents.
Carol Β· 8 June 2019
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5/5
GoogleTenants have been absolutely amazing throughout my tenancy. They're very quick to deal with any issues and are very easy to make contact with.
During periods of time where I had some personal difficulties, I was supported well by Alex and other staff.
I would and have recommended Tennants to others over any other letting agent.
Nadia Β· 4 July 2023
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5/5
GoogleTenants have been absolutely amazing throughout my tenancy. They're very quick to deal with any issues and are very easy to make contact with.
During periods of time where I had some personal difficulties, I was supported well by Alex and other staff.
I would and have recommended Tennants to others over any other letting agent.
OneSpacegirl Β· 16 June 2023
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5/5
GoogleI have used Tennants for 4 different properties over the years and would not use another letting agent.
All of the staff are professional, polite and so helpful.
If I have had any problems with the property they have been dealt with quickly and efficiently. Over Christmas I have several water leaks and Peter answered the phone, whatever the time and dealt with the problem and I was never made to feel a nuisance.
Really great letting agents.
Cloud Β· 12 December 2019
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5/5
GoogleConsiderate and efficient agency. My flat was super clean and in great condition. I only had two minor problems with my flat in my time renting from Tennants and both were dealt much quicker than I expected, the workers sent out were fantastic, laid back and appeared to be very happy working for Tennants.
Easily the best agency Iβve used from start to finish. I donβt think I was the easiest tenant but they were very kind to me!!
Andy Β· 8 June 2019
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5/5
GoogleTennants helped us rent our house out for over a decade, and Peter, Alex and their team were nothing short of fantastic the whole time. They took care of everything for us and sorted out every issue before we even knew that something had to be done! Their professionalism is second to none, and the personal touch made everything go so smoothly for us. We very highly recommend their services.PositiveResponsiveness, Professionalism
Paul Β· 25 August 2021
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5/5
GoogleI have rented many properties through many different estate agents but by far this has got to be the very best. Very professional and understand all circumstances whether that's your child's health or changing a date of payment. Any issues no matter Day/night there is an out of hours emergency line which I think brilliant. They don't just work closely with the landlord they work closely with you. I have been renting from them 3 years this year and never had an issue. If I had property to rent I would choose them to manage or if I ever find myself looking to rent a property again I would be going back to them. Professional, understanding, kind, nothing is ever to much! Thank you!
Lauren Β· 8 June 2018
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5/5
GoogleMy husband and I rented a flat through Tennants for over 7 years and we could not have asked for more from them. Every problem we had was approached in a proactive manner within 24 hours. They are approachable and extremely solution focused. When it was time for us to move, our new Landlord engaged Tennants to find tenants for his property and again, they supported and guided us through the application process (proving to be the most competitive that we found price wise,they do not charge unreasonable fees for property holding and tenancy agreements). We really cannot recommend the team highly enough, although Alex and Sharon deserve a special mention, this really is a team effort and as tenants we felt very supported. A huge thank you to you all!
Noella Β· 8 June 2018
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5/5
GoogleMe and my partner was finding it so hard to find a suitable property to rent, we finally came across the perfect home. ALL staff were professional and so helpful with our application. Within a week and a half we had the keys. We can not thank the staff at tennants enough. Excellent team!!!
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Holly Β· 16 June 2023
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5/5
GoogleI have used Tennants for 4 different properties over the years and would not use another letting agent.
All of the staff are professional, polite and so helpful.
If I have had any problems with the property they have been dealt with quickly and efficiently. Over Christmas I have several water leaks and Peter answered the phone, whatever the time and dealt with the problem and I was never made to feel a nuisance.
Really great letting agents.
Diana Β· 8 June 2019
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5/5
GoogleIt has been my great pleasure to work with Alex and her team for over 10 years now. I have always felt like a valued customer and cannot recommend them enough
Mike Β· 8 June 2018
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5/5
GoogleI can't rate the team at Tennants highly enough, if I could give them 100 stars I would! I have rented with Tennants for over 10years now and I have never had anything but an amazing, relaible and caring service. Alex in particular is wonderful, she is very friendly, caring and easy to talk to! I have recently moved to another house and my main concern finding another house was that I wanted to stay with Tennants, because I feel my family is safe and looked after with such an amazing team!
Jane Β· 8 June 2017
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5/5
GoogleWe have been Tennants Landlords for 3 years now. I wouldn't think of using anyone else and have without hesitation recommended friends and family to them. We were very reluctant to become landlords at all as thought it would be very difficult but our experience with Tennants has completely changed our view. They look after everything on our behalf expertly, quietly, efficiently, patiently and with as much care as if the house was their own. They also balance the care of the landlord and our tenants perfectly and keep our tenants very happy. This is helped by the fact Tennants put such care into selecting the right tenants in the first place, using their years of experience to match tenant to house and landlord - a mixture of art and science. On top of all that they are great value for money!
Sinead Β· 8 June 2017
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5/5
GoogleWe have rented through Tennants for about 5 yrs at a plurality of properties until we bought our own, and have always been pleased with their promptness, professionality and politeness. They graciously helped us when we were looking to move β¦
Valentina Β· 15 April 2024
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5/5
GoogleAlways professional, accurate on details and extremely friendly! After years with them I can only recommend to put yourself in their hands and you won't be disappointed!
S Β· 29 November 2024
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5/5
GoogleHad a flat with these guys for three years now.
We are sadly having to move on but in the time we have been with them they have always been really helpful and friendly.
From advice about things to do with the flat, to making sure any problems are taken care quickly they have been great.
Would highly recommend to first time renters (such as ourselves) and to anyone who is looking for a new property in general.
Should we end up renting again, will definitely be using Tennants in order to find a property.
Wil Β· 8 June 2016
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5/5
GooglePlus a few extra stars!
As tenants, we couldn't have asked for a better service from the friendly team at Tennants. From matching us with the perfect home, to prompt and attentive maintenance service throughout our tenancy, always fair and transparent dealings, and kind helpfulness when our tenancy ended, we're sad to be moving on.
With particular gratitude to Alex for her exceptional kindness, warmth and supportive professionalism, we highly recommend this first-rate agency as several cuts above the rest.
You'll be our first port of call in the future, many thanks for everything!
Nicky Β· 8 June 2016
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5/5
GoogleThe best in the business in Eastbourne by a distance. We live more than 300 miles away and they have been looking after our property for 10 years now. Alex and Peter , not to forget their team have been superb. Very professional, approachable. They strike a perfect balance between landlords and the tenants in the house. Can't recommend them highly enough. Thank you both.PositiveResponsiveness, Quality, Professionalism
Jegadish Β· 25 August 2021
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5/5
GoogleAbsolutely amazing team, Iβve moved to Brighton to look after my mum now, but would never had left them otherwise, an Amazing team of people x Jackie on finance, Alex, Miles, just so helpful and I will miss them all x 26th April 2023 x Bye and Thank you so much x
Cheryl Β· 8 May 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.