Every review we hold for the Oakham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThroughout the process we were kept updated by Maisie and we appreciated her checking in, at times even just to say they were waiting on specific things. Taking this approach made us feel relaxed and saved us having to feel as though we were chasing.
Equally, whenever we had any questions, no matter what they were, Maisie to would either answer immediately, or she’d research it and come back to us.
In conclusion, it was a very calm and favourable experience. Thank you.
Zeus · 1 January 2026
★★★★★ 2/5
GoogleQuite disappointed with our experience with Newton Fallowell, it started off well with Ollie who was friendly, knowledgeable, and really took the time to understand what we were looking for. As a first time buyer, it really put us at ease and we were so excited to view our perfect house with him!
When we put our offer in, we were handed over to Charlotte. Whilst also very knowledgeable, she failed to call us back on a number of occasions, and it felt like she didn't really care. For example, we were promised a call back, nothing so I called the office, Ollie assured me Charlotte was on the case and would call back as she was on another line. 10 mins later, Ollie calls and tells me Charlotte has decided to pop out instead of calling back.
Once the offer was accepted, we were handed over to Peter. We had some issues with suspected Japanese Knotweed and so he said he'd speak to a specialist but 5 days later, turns out he hadn't even spoken to the vendor yet.
So I arranged a specialist myself and confirmed the date via email with Peter. On the day we all turn up, including the specialist, and it turns out Peter had given the vendor the wrong date, so we had to re-arrange another visit, and luckily were not charged extra for the specialist's time.
All in all there were lots of hiccups in our experience, and in the end we didn't go through with the sale for a number of reasons, including our experience with NF. The moment we decided to pull out we told Peter.
A few weeks later, it turns out he didn't even bother to tell the vendor!! We were absolutely mortified, such an unfortunate experience, especially after seeing all these glowing reviews..
Vanessa · 20 January 2021
Agent replied
Hi Vanessa,
Thanks for posting your review and it's saddening to hear the experience you have had with my team & I in Oakham. We strive daily to reach exceptional levels of service to all and every client and it's disappointing that we've not achieved this in this case.
We would like to review what happen with your Father's purchase fully, so please reach out to us directly on oakham@newtonfallowell.co.uk.
Every review is taken on board and helps us to consistently improve.
Best wishes,
Peter Ledger
Newton Fallowell, Oakham
★★★★★ 5/5
GoogleNewton Fallowell Oakham has been a delight to deal and the made the whole experience very pleasant. James and Victoria were incredibly friendly and efficient, and were a big help in getting us set up and moved in.
Oliver · 28 October 2025
★★★★★ 5/5
GoogleNewton Fallowell are definitely the best estate agency I have ever used. They worked really hard to get viewings and for every viewing they gave me detailed feedback. We had some hassle with a buyer dropping out, but very quickly their marketing resulted in more interest, subsequently more offers and finally a sale. Their communication was excellent and the whole staff have all been lovely to deal with. I would especially like to commend Alicia and Maisie, who were the main contacts throughout.
Ben · 16 December 2025
★★★★★ 5/5
GoogleVery Impressed with the service from Newton Fallowell with my recent rental. I dealt with James Hammond who was very helpful and made the process simple and easy to navigate. Thanks James!
Alex · 14 December 2025
★★★★★ 5/5
GooglePerfect service from start to finish. Professional and efficient. Would highly reccomend.
Harry · 10 September 2026
Agent replied · 10 October 2026
Thank you so much, and very much appreciated! Delighted to hear everything ran smoothly from start to finish, and thank you for the recommendation.
Best wishes,
Peter
★★★★★ 5/5
GoogleThe service that we received from Newton Fallowell was excellent and Alisha Hoy and Fred Hammond in particular could not have been more helpful and professional.
We would strongly recommend the Newton Fallowell Oakham office to any prospective sellers or buyers.
With our thanks & very best wishes.
Martin & Sue Watts
Martin · 10 July 2026
★★★★★ 5/5
GoogleI would like to thank Natalie for sorting out the washing machine for us. Natalie's professionalism and customer service was exceptional she is a credit to Newtown Fallowell .
Karen · 21 December 2025
★★★★★ 5/5
GoogleWe thoroughly recommend Newton Fallowell in Oakham if you are looking to buy or sell your house. From Peter's first visit to value our house we we entirely assured that they would not only sell our house, but that they would do their up most to find us our next dream home and they certainly achieved this. I've been impressed by the professional attitude maintained by all of the NF Oakham team - they always answered the phone and returned calls as soon as possible, they kept to timings of appointments, and were polite and kind throughout. Buying and selling has been probably the most stressful thing I've ever done, but Charlotte was there with us the whole time supporting us and ensuring that we were fully informed of everything that was going on. Charlotte and Peter, thank you SO much - we would never have moved without you, and we certainly wouldn't have found our dream home. We have been recommending you to our friends already and will continue to do so!
Katie · 28 September 2019
Agent replied
Hi Katie, Thank you so much for your extremely kind and thoughtful review. It really does mean the world to us. We always aim to make the process as stress free as possible, however the usual stresses are always to be expected. We are extremely happy that we've managed to find the dream home for yourself & your family! If we can help at all in the future then do let us know, we'd love to help! Best wishes from Peter & the Team at Newton Fallowell, Oakham!
★★★★★ 5/5
GoogleMy elderly father bought and sold a property in 2018 through Newton Fallowell in Oakham. The entire team were brilliant but in particular Charlotte who worked very hard for us from the first time we met her when the family viewed a bungalow in June to the last day when we completed on the sale (two independent sales). Charlotte was ever the professional throughout the 6 months of knowing her and her customer service was amazing. The word 'no' was just not in her vocabulary!
The decision to sell through NF was down to Peter, the manager. The family asked for a couple of valuations but we knew from the moment we met Peter that he was the person we wanted to work with. Peter was so respectful of my father from the moment they met to the time the house completed. Moores Estate Agents seemed so disinterested!!
I cannot praise NF enough and without doubt my family would always use their services again .
Thank you all so much for your support during this time.
Kate · 31 July 2019
Agent replied
Hi Kate, Thank you for the truly excellent review. Reading this has made everyone smile and we are pleased to have made your Father's move a successful one. Hope all is well with the family and hope to hear from you soon. Best wishes, Peter and team at Newton Fallowell
★★★★★ 5/5
GoogleMyself and Wife Ali moved recently from Uppingham to Barleythorpe, the support from the team at Newton Fallowell in Oakham was absolutely brilliant. Right from the start they marketed our property at a sensible price, higher than other agents suggested. Peter was in no doubt we would achieve his guide price. We did! We had viewings right from day one which was very impressive as we put the house up for sale in mid December! Every viewing was by people genuinely interested. Follow up calls were regular and informative from the very friendly, professional and efficient Charlotte.
Nothing was every too much trouble for Charlotte and she never seemed phased by anything. She is a real people person and I'm sure she will be running her own branch one day.
Thank you all, you made the whole process much less stressful than we were expecting. All the best for the future.
Mark · 31 July 2019
Agent replied
Hi Mark & Ali, thank you for the very kind review. We always strive for the highest levels of customer service and I'm pleased to hear that you've enjoyed your experience with us during your sale & purchase. From all of us here at Newton Fallowell, we hope you enjoy your new home and have settled in well. If we can help yourself, family or friends in the future then we would be delighted to do so. Kind regards, Peter Newton Fallowell, Oakham
★★★★★ 5/5
GoogleI purchased and sold my house with the team at Newton Fallowell. Charlotte was excellent from start to finish, ensuring I was fully supported through the process. No question was too much and I really appreciated her professionalism, knowledge and guidance throughout. I would definitely recommend buying or selling with Newton Fallowell and will be using them in the future. Thank you Charlotte!
Hannah · 22 November 2024
★★★★★ 5/5
GoogleThe service was excellent in that I was always contacted before a visit ,the staff member responsible for the viewing arrived promptly on every occasion and normally within 24 hours I received feedback. Two individuals expressed serious interest in purchasing the property but did not meet the Guide price, which was at a sensible level. In the event my daughter, who had expressed an interest in the property prior to my instructing the agency, sold her property and purchased mine. Peter Ledger was particularly impressive and constantly monitored the progress of the marketing of the property and accepted the situation vis a vis my daughter without a quibble. I would strongly recommend the agency
James · 29 July 2019
Agent replied
Dear Mr Collins, thank you very much for your extremely kind review! It has been a pleasure to work with you in selling your South Luffenham property and hope you will be very happy in your new home! All the best for your future in Stamford and if we can help in anyway, please do let us know! Best regards, Peter & Team at Newton Fallowell, Oakham!
★★★★★ 5/5
FacebookI picked NF because they know the local market for retirement flats and because they gave me an optimistic valuation which I needed to ensure I got a good price to pay for my Mum's nursing care. In the end the agreed price was not as high as I had hoped but not for the want of the team arranging plenty of viewings. They gave good recommendations on strategy to deal with an uncertain period in the market. The team were very joined up and they all knew the state of play on the sale of my Mum's flat. Calls were returned promptly, all minor queries dealt with quickly and staff were always friendly.
Hilary · 24 June 2019
Agent replied
Thank you for the fantastic review Hilary. It means a great deal to the team & I that you had such a great experience. All the best for the future. Peter and Newton Fallowell Oakham
★★★★★ 5/5
GoogleProfessional and timely with a great network of recommendations that assist in the sale process. Brilliant to work with from start to finish - would recommend to anyone in the Rutland area. Thanks Alisha and Fred - superb job.
Tom · 2 September 2025
★★★★★ 5/5
GoogleWe are delighted with Newton Fallowel.
Peter impressed us on our first meeting with him and came up with an effective marketing strategy. Charlotte ensured that within the first day of the property being on the market we were inundated with viewings and communicated these with us immediately so that we were able to prepare the house. Once the house had sold (for above asking price), Zoe was fantastic in pushing through the sale, always keeping a clear line of communication to ensure the sale ran smoothly.
Our house sold (STC) within a week and we exchanged seven weeks later. We couldn't ask for more from this fantastic team.
Easily the best estate agents in Oakham!
Olivia · 31 July 2018
Agent replied
Hi Olivia, It has been an absolute pleasure to handle the sale for yourself & Philip from start to finish. All the very best for your future and if you find yourself back in Rutland, pop in and say hello. Best wishes, Peter & Team at Newton Fallowell, Oakham!
★★★★★ 5/5
FacebookAfter driving past a house for sale + phoning the Oakham office on the off chance we could view the property, Zoe pulled out all the stops and managed to get us ‘slot’ within a couple of hours. When we went ahead to purchase the property, Zoe, Charlotte and Peter could not have been more friendly, helpful, knowledgeable and professional. Whenever we phoned with a query-they answered our questions politely, never rushing, if they didn’t know the answer, they would find out and ALWAYS rang us back. We have no hesitation whatsoever in recommending Zoe + her team at Newton Fallowell in Oakham, whether you are buying or selling.
Liz · 3 May 2018
Agent replied
Hi Liz, Thanks for your review and we are SO pleased to hear you've been happy with the service from Newton Fallowell. We all aim to go the extra mile for our clients and we're pleased to hear you have experienced this too. We hope you settle into your…See more
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Newton Fallowell to sell our property, and I’d like to comment in particular on their excellent communication.They kept us informed of all viewings and feedback, and were always available to answer queries promptly. Nothing seemed too much trouble, they were patient, always professional, and honest. In a time of market uncertainty, Maisie and Alisha worked tirelessly to promote our house, with a successful outcome. Thank you all.
Michelle · 11 December 2025
★★★★★ 5/5
GoogleI cannot express enough how impressed I am with the service provided by Newton Fallowell Estate Agents in Oakham. From the moment I contacted them to help me find my first home, their communication and dedication to ensuring a smooth process was absolutely exceptional.
Throughout the entire buying process, Newton Fallowell demonstrated a level of professionalism and efficiency that is truly commendable. They kept me informed every step of the way, promptly responding to all my inquiries and providing regular updates on the progress of the purchase. This high level of communication made me feel well-supported and reassured, even during the most challenging moments of the transaction.
Not only did Newton Fallowell maintain an open and transparent line of communication with me, but they also collaborated seamlessly with the solicitors and the vendor, making the entire process feel seamless and stress-free. Their ability to facilitate clear and effective communication between all parties involved played a crucial role in expediting the sale and ensuring that any potential issues were addressed promptly.
I must give a special shoutout to Michael, the agent who guided me throughout this journey. His expertise, knowledge of the local market, and friendly demeanour were instrumental in helping me find the perfect property. Michael listened attentively to my requirements and preferences, going above and beyond at all times.
Furthermore, Michael's dedication did not stop at finding the right property. He was there every step of the way, guiding me through negotiations and providing valuable insights to help me make informed decisions. His commitment to ensuring my satisfaction and happiness with the purchase was evident, and I cannot thank him enough for his hard work and dedication.
In conclusion, my experience with Newton Fallowell Estate Agents has been nothing short of outstanding. Their efficient communication, collaboration with solicitors and vendors, and the exceptional service provided by Michael truly set them apart in the industry and locally they were a mile ahead of their competitors who often lacked professionalism and had poor to little communication.
If you are looking for a top-notch estate agency that puts clients first and provides an unparalleled level of service, look no further than Newton Fallowell Estate Agents in Oakham. I wholeheartedly recommend them and would undoubtedly work with them again in the future.
Robert · 23 November 2023
★★★★★ 5/5
FacebookTo put it simply, they handled our sale perfectly. At times what looked like a chain that would crumble, was kept together and fully informed by Peter. I cannot fault him and his team and fully appreciate being kept in the loop at all times, which is important when the sale is having trouble. The team at Newton Fallowell break the stereotype for Estate agents and really do go above and beyond to ensure they are doing everything they can to close the sale. Jason and Peter were incredibly professional throughout and their knowledge helped reassure us throughout the process. For our sale it was their advice and strategy that got us the sale ahead of other properties still looking for buyers. Would without doubt recommend them, and can fully understand why they are so successful at what they do, with a competitive price to top it of.
Carl · 27 January 2017
Agent replied
HI Carl, Thanks so much for your kind comments, they are truly appreciated. All the best from all of us.
★★★★★ 5/5
FacebookNewton Fallowell helped us through a very difficult sales situation that took several months. Their patience and professionalism enabled us to eventually reach completion. Charlotte kept us up to date by telephoning the various solicitors involved in the process and updating both ourselves and the buyers and sometimes the solicitors themselves. We have no hesitation in highly recommending Newton Fallowell to potential clients. We would also like to thank them for their hard work and support.
Margaret · 8 October 2018
Agent replied
Hi Margaret, It's been a pleasure to help out with your sale and although we came across some challenges along the way we got there in the end! If we can help in the future, do let us know! Best wishes, Peter & Team at Newton Fallowell Oakham
★★★★★ 5/5
GoogleReally helpful, patient and supportive throughout the process of selling our house. Alisha and Maisie were brilliant at keeping in touch and getting everything sorted. Would highly recommend to all.
Kirsteen · 15 October 2025
★★★★★ 5/5
GooglePeter at Newton Fallowell Oakham branch was superb from start to finish. He helped me sell my Grans house on her behalf and was so lovely with both of us. He explained everything brilliantly so we knew exactly what to expect during the sale process. His communication skills were second to none. Grandma is now settled in a lovely new home, and I couldn't have done it without him.
Kathryn · 16 March 2021
Agent replied
Thank you for leaving a five star review, Kathryn. It has been a pleasure to help with your Grandma's Sale & Purchase. We all hope she's settled in to her new home. If we can help you or any of your family in the future then we'd be delighted to help.
Best wishes,
Peter Ledger
Newton Fallowell, Oakham
★★★★★ 5/5
FacebookThank you so much to the Newton Fallowell team for all your help. You went above and beyond to help us sell our property and purchase our new home! We would highly recommend these guys, plus we received a delicious Newton Fallowell blend of Two Chimps Coffee ☕️ when we arrived at our new home - it’s the little touches that make all the difference!! Thanks again ... Dave, Hannah and Toby :)
Hannah · 16 September 2019
Agent replied
Thank you Hannah, Dave & Toby! I hope you settle in well to your new home. All the best! 🏡
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