Key Drummond Oakdale reviews

★★★★★ 5/5

Google

Best estate agent in the area. Excellent service for our first property. Communication with Chris was fantastic. I was kept informed at all times of the purchase of my property and being included in the emails to the solicitors was really helpful as all parties knew what was going on at all times. Thank you for making it such a smooth purchase! I quite literally could not recommend him more highly!

Edyta · 9 October 2022

★★★★★ 5/5

Google

We are very pleased we chose Chris, Sam and team to carry out the sale of our house in Oakdale. The guidance given proved to be correct and based on solid experience. Queries answered quickly and information passed on effectively.

D · 4 October 2024

★★★★★ 5/5

Google

Superb from start to finish. Chris is there to help throughout the difficult process of purchasing a property.

John · 14 July 2025

★★★★★ 5/5

Google

We had purchased through one of Key Drummond offices and received excellent service so when my elderly mother wanted to sell her bungalow we didn't hesitate in choosing them to handle her sale. We couldn't have made a better decision. Chris and his team provided an excellent service from the first visit by Matt to value the property to the last day when we handed over the keys they could not have been more professional, keeping us informed throughout. Wouldn't hesitate to recommend.

Stanley · 27 August 2020

★★★★★ 5/5

Google

Chris and his team are fantastic people. From the very beginning they were very helpful. As we were living in London we couldn’t come to Poole weekdays and when we requested to view the property even on Sundays It was not a problem for them. They were more than happy to be there for us and they were more than happy to show us the property few more times. They were very patient and understandable during the process which made us feel calm and forget how stressful is the process to purchase a property. Overall is a very good estate agency and I definitely recommend them! Thank you very much Chris to you, your amazing service and to your exceptional team! Spyros

Spyros · 6 July 2020

★★★★★ 5/5

Google

My experience with Key Drummond Oakdale was a pleasant and positive one. All staff in the office were helpful and approachable throughout. They dealt with my purchase with empathy for my situation (divorcing and splitting from previous shared property) and without bias. Communication with the vendor was at times difficult but not through any fault of theirs. Issues were always overcome sensibly. I have no intention of a house move anytime soon but should I do so I would have no hesitation in using their services or reccommending Key Drummond to my friends. Thanks for a great job guys and all the humour that diffused any stressful situation.

Dave · 6 July 2020

★★★★★ 5/5

Google

We had purchased through one of Key Drummond offices and received excellent service so when my elderly mother wanted to sell her bungalow we didn't hesitate in choosing them to handle her sale. We couldn't have made a better decision. Chris and his team provided an excellent service from the first visit by Matt to value the property to the last day when we handed over the keys they could not have been more professional, keeping us informed throughout. Wouldn't hesitate to recommend.

Jackie · 6 July 2020

★★★★★ 5/5

Google

We have recently sold our property with Key Drummond, after accepting an offer in less than 48 hours! I cannot recommend Chris and his team enough, they set up several viewings in a very short time of us instructing them as our estate agents and kept us up to date with feedback when the viewings were finished. They were very helpful and professional in all aspects, right up to us exchanging the keys. I would not hesitate to use their services again for buying or selling in the future.

Lorna · 6 July 2020

★★★★★ 1/5

Google

Spoke to Chris, On Friday as My husband went to see a property in Millifield,I called to make an offer,he rudely said he had accepted an offer from the buyer after me as he says my husband was in and out with minutes and assumed my husband wasn't interested ,never judge a book by it's cover,cut a long story short put an offer on the property all the same as of today Tuesday still no correspondence....Totally un professionalNegativeResponsiveness, Professionalism

M · 27 August 2020

★★★★★ 5/5

Google

Chris was extremely helpful when it came to selling my dad's house, as well as sympathetic to the fact that, as an elderly man, moving home was stressful and difficult. Chris made it so much easier. His communications were excellent and we felt that he was working hard on dad's behalf. Totally professional and friendly service. I couldn't recommend Chris and his team highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Joe · 27 August 2021

★★★★★ 5/5

Google

Key Drummond dealt with our purchase of a property in oakdale, in particular Chris and Matt. They, along with all the staff were great! Constantly keeping us up to date with progress by way of e-mail and phone, contacting others when needed and just generally taking all the stress out of the process. Would definitely be our first to turn to when it’s time to sell and up-size. Thank you!! Dominic & Lauren

Dom · 7 July 2019

★★★★★ 5/5

Google

Always had great experiences with Chris and the team. They really do go above and beyond. I know if I need the services of an estate agents again I wouldn’t hesitate to use Key Drummond. This is my third time having them act on my behalf.

Ana · 17 September 2023

★★★★★ 5/5

Google

Chris has been thoroughly professional and knowledgeable throughout our sale, from valuation to completion. The selling price was pitched exactly right as we achieved the asking price, he kept us informed along the way, when queries arose he worked very hard to resolve them quickly. The rate of commission was also very competitive. I would definitely recommend Key Drummond at Oakdale, Poole.PositiveResponsiveness, Quality, Professionalism, Value

Jane · 27 August 2021

★★★★★ 5/5

Google

Chris and his team are friendly, efficient and understanding. When dealing with such an emotional time in peoples lives the team are nothing but professional. They are always on the end of the phone when needed, great listeners, constantly chasing and pushing things through and available to go above and beyond. A* Agent- The best in Poole and Bournemouth!

Samantha · 6 July 2022

★★★★★ 5/5

Google

Chris was brilliant at keeping us informed throughout the sell of our property. Didn’t give us the used car salesman feel either haha.

Mike · 21 November 2024

★★★★★ 5/5

Google

Chris is brilliant to work with. Excellent communication and he really cares about customer service, which is so important. Pleasure to work with you Chris!

Abbi · 4 October 2024

★★★★★ 5/5

Google

Amazing! Key Drummond sold my property in under 2 weeks after being on the market with someone else for just over 4 months! 👏🏻 Chris, Matt and Nathan were brilliant from start to finish with Chris dealing with all solicitors and buyers in the chain after the property was sold. 😊 Thank you to everyone at Key Drummond. Without you, I wouldn’t have been able to move 😀

Laura · 6 July 2020

★★★★★ 5/5

Google

Chris and his team went above and beyond to provide a first class service throughout the process of selling. I would highly recommend them. Thank you for all for your support and expertise.

Tina · 28 April 2024

★★★★★ 5/5

Google

We bought our house through KD and dealt with Sam and Chris. They were both supportive in the process chasing up the solicitors for updates and accomodating with our viewings, we never felt rushed. We also got a little house welcome gift which was a lovely extra touch. Thank you for your help throughout!

Dee · 9 September 2022

★★★★★ 5/5

Google

Very happy with the service from Chris, we had a very difficult sale and Chris was there to support the whole way through. Your really cant underestimate how important the support of a good estate agent is through the whole process.

Matt · 12 April 2025

★★★★★ 5/5

Google

I bought my first house with Key Drummond, I can certainly say I found my dream house. Nathan has been exceptionally helpful, friendly, professional and responsive a big thanks to him he has booked the viewings straight away and made the process efficient and smooth. Very professional and reliable agent I definitely recommend to all buyers.PositiveResponsiveness, Quality, Professionalism, Value

Glen · 27 August 2021

★★★★★ 5/5

Google

I bought my first property a few months ago through Key Drummond. As a first time buyer I had a lot of questions but Chris and the team were very patient with me. They were friendly and helpful throughout, and the 'New Home' care package was a lovely touch. Thanks guys.

Frances · 9 September 2022

★★★★★ 5/5

Google

I can’t fault Chris, Matt, Nathan & Sue in the Oakdale office. They dealt with me with the care and attention I needed and they were always approachable when needed. Chris was always on hand out of hours to answer any questions I had during my purchase (I had a lot) and if I ever move again I will use them. Thank you

Tony · 6 July 2020

★★★★★ 5/5

Google

This was the sale of a deceased member of the family. We live over 250 miles away and therefore could not be there all the time. Chris was fantastic, always available and worked tirelessly with a number of buyers to get the sale over the line. We could not recommend Chris and Key Drummond enough.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 27 August 2021