Every review we hold for the Oakdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleChris and Paula provided truly exceptional service from start to finish. From the very first interaction, they created a warm, friendly, and welcoming environment that immediately put me at ease. Their knowledge, professionalism, and clear communication made the entire house-buying process smooth and stress-free.
They were always approachable, happy to answer questions, and went above and beyond to ensure everything ran seamlessly. It’s clear they genuinely care about their clients and take pride in what they do. We couldn’t have asked for a better experience and would highly recommend Chris and Paula to anyone looking for a reliable, supportive, and outstanding estate agent.
Darcy · 14 February 2026
Agent replied · 14 April 2026
Thank you for your lovely review Darcy.
All the best, Chris & Paula
★★★★★ 5/5
GoogleI cannot recommend Chris highly enough. He was truly outstanding throughout the entire selling and buying process. From start to finish, Chris kept me fully updated, always communicating clearly and proactively so I never felt out of the loop. He was the driving force behind getting the sale over the line, consistently pushing things forward with professionalism, determination, and genuine care.
Chris went above and beyond at every stage! Nothing was ever too much trouble, and his commitment to making the experience as smooth as possible was remarkable. Thanks to his expertise and dedication, what was at times a stressful journey became a far more seamless and positive one.
Simply the best estate agent I’ve ever worked with. A massive thank you to Chris for everything! If you’re looking for someone exceptional, look no further.
Leila · 14 December 2025
Agent replied · 14 April 2026
Thank you for your truly wonderful review Leila. You know how happy I was to see you sell and buy your dream home.
Wishing you all the best for the future
Chris at Athertons, Poole
★★★★★ 5/5
GoogleChris was excellent, being extremely personable, responsive and supportive throughout the whole process. The conveyancing side was challenging but Chris helped guide me through it and recommended a great solicitor to me, which I then switched to which helped us progress. Would definitely use again and would strongly recommend.
Mitch · 11 April 2026
Agent replied · 14 April 2026
Thank you for your lovely review Mitch. It was a pleasure selling your flat and I’m so glad we got there in the end.
All the best for the future. Chris
★★★★★ 5/5
GoogleChris is simply the best - there is no other agent in Poole (or probably the world) that gives more, cares more and goes above and beyond more. As a vendor, Chris answered all my relentless questions and treated my property like it was the only property on his books. He is faultless, honest, constructive and will get you the buyer you need through consistency. There are no words to thank him enough for his efforts with our sale.
Katie · 7 November 2024
Agent replied · 11 November 2024
Oh Katie. Thank you for your wonderful review. As you know, it was my pleasure in selling your home and I will miss our many conversations. Hand on heart, I wish you and your lovely family all the best for the future. Chris :)
★★★★★ 5/5
GoogleChris was very professional, friendly and helpful on selling and buying our property's, he kept us updated and helped with any problems that was raised. He went above and beyond great service, thanks Chris. Merry Christmas
Lynn · 14 January 2026
Agent replied · 14 April 2026
Thank you for your lovely review Lynn. I hope you are very happy in your new home. All the best, Chris at Athertons
★★★★★ 5/5
GoogleChris and Paula were so refreshing to deal with. They found a buyer for our Mum’s house really quickly, and even when that buyer pulled out they found us another buyer within a matter of days. What has been a fairly emotional house sale has been made much easier through their care and attentiveness. Highly recommend.
Jennie · 14 June 2025
Agent replied · 14 April 2026
Thank you for your lovely review Jennie. Its been an honour to help your mum move and we wish you and her all the best for the future. Athertons Estate Agents, Poole
★★★★★ 5/5
GoogleWhat was a slow start due to the then market conditions and some delays with communication from legal professionals, our move was managed professionally by the team at key Drummond. Special mention to Sam for his attentive viewings and coordination: also to Chris when finalising move dates and chasing everyone …….. communication methods were good with a WhatsApp group, email and phone. Would recommend this agency for selling your home.
Tracy · 27 June 2024
Agent replied · 26 August 2024
Thank you for your lovely review Tracy.
It was a pleasure helping your move.
All the best, Chris & Sam
★★★★★ 5/5
GoogleChris was efficient. He was calm and chilled even when I was really stressed! He helped me with a lot of things and was very supportive.
Carol · 14 December 2025
Agent replied · 14 April 2026
Thank you for your very kind review Carol.
Thanks for trusting me in selling your lovely home and finding you your next one.
All the best, Chris at Athertons
★★★★★ 5/5
GoogleChris kept us informed with progress and was very knowledgeable and kept us fully up to speed with regards to the length of time searches took etc… would highly recommend
Teresa · 14 October 2025
Agent replied · 14 April 2026
Thanks for your lovely review. Im so happy your sale went through. All the best, Chris at Athertons Poole
★★★★★ 5/5
GoogleChris, Sam and the team at Key Drummond provided an exceptional service when selling my property in Hamworthy. A buyer was found very quickly and Chris assisted with the liaison between the buyer and myself often going above and beyond to ensure that the sale completed. I thank the whole team at Key Drummond Oakdale for all of their help and support.
Paul · 27 July 2024
Agent replied · 26 August 2024
Thank you for your lovely review Paul. All the best with your purchase :)
★★★★★ 5/5
GoogleChris is a very honest, realistic and proactive estate agent. His communication was exemplary throughout and nothing was ever too much for him. We had absolute trust in him and his company and were not disappointed.
Rik · 14 June 2025
Agent replied · 14 April 2026
Thank you for your lovely review Rik. Its been an honour to help you move and we wish you all the best for the future. Athertons Estate Agents, Poole
★★★★★ 5/5
GoogleIf you want an estate agent who is efficient and trustworthy.. yes trustworthy then look no further than Chris Rowley and his team. Chris had provided his exceptional skill with marketing my property. The video he produced made me think I’d buy that. He has never pushed me or become annoyed with me every time I changed my mind on a property we were meant to buy. Key Drummond is an independent estate agent so no pushy salespeople looking for their commissions. This company is caring and exceeds every other company I have ever gone with.
Suki · 6 February 2023
Agent replied · 6 July 2023
Thank you for your wonderful review Sue. It was an honour to have your trust in selling your home for you. Knew with a bit of patience we would get there in the end and as we always said, the move has to be right for you. All the best in your new home. Thanks again, Chris, Sam & Sue :)
★★★★★ 5/5
GoogleI can honestly say these guys stand shoulders above the competition.
They are professional and they will sell your property quickly for the highest price. In my view and experience do not bother with anywhere else in the area these guys get the job done. Best of all they do not lie. Straight talking so you know where you are. Thank you Chris Rowley for an outstanding experience and I will recommend it to anyone looking to use your services.PositiveResponsiveness, Quality, Professionalism, Value
Matt · 27 August 2022
Agent replied · 6 July 2023
Thank you so much for your lovely review. It was a pleasure to sell your home and we all wish you all the best for the future :)
★★★★★ 5/5
GoogleJust would like to say a big thank you to Chris at key
Drummond of Oakdale branch one of the best estate agents around . Myself and my husband have been on the market for nearly two years and we change to Key Drummond the Service is very high Quality and customer care is amazing and especially when we are going through a pandemic and l can not thank Chris enough for all the hours and hard work put in . I would recommend them as a estate agents to anyone and if I was going to move again we would definitely put our home back up on the market with them 100% Quality service as an estate agent many thanks Gemma and Nick GallacherPositiveQuality
Gemma · 27 August 2022
Agent replied · 6 July 2023
Thank you so much for your lovely review Nick & Gemma.
It was my pleasure to help you sell and buy after all the issues you had before.
Wishing you all the best in your new home ☺️
★★★★★ 5/5
GoogleI have just completed my house sale and would like to say a MASSIVE thank you to Chris and the team at Key Drummond. 🙂. Chris, Director at Key Drummond, took personal care of my sale from day one. He managed everything and made the whole process completely stress free and seamless! From agreeing preferred viewing slots to helping ensure the legal side was on track. I would use Key Drummond again in a heartbeat. Thanks again!👍🙂PositiveResponsiveness, Quality, Professionalism, Value
Simon · 27 August 2022
Agent replied · 6 July 2023
Thank you for your lovely review Simon. It was a pleasure helping you sell. All the best for the future
★★★★★ 5/5
GoogleI highly recommend Key Drummond as an outstanding estate agents. Their knowledge and expertise are second to none. From the moment I contacted this estate agents to enquire about a property, I was met with a prompt response, even though it was out of office hours. A viewing was quickly arranged and we met Chris who showed us around the property. He was very helpful and thorough, answering any questions we had and gave us plenty of time to explore the house without feeling rushed. Needless to say we purchased the property. All correspondence there after was quick and informative and we were kept up to date every step of the way.
I’d like to thank Chris and the Key Drummond team for making the buying process so simple and stress free and for always putting our minds at ease, nothing was too much trouble. I couldn’t think of a better estate agents to put my trust in when buying our first home.
Thank you for an amazing service , we are truly grateful.PositiveResponsiveness
Sam · 27 August 2022
Agent replied · 6 July 2023
Thank you for your really kind review Sam. It was a pleasure helping you find your new home and we all wish you many years of happiness there. All the best, Chris
★★★★★ 5/5
GoogleWe can't recommend Chris and the team highly enough!!! In a very long property search we've dealt with a number of different local estate agents and Key Drummond are by far the best. Everyone was extremely helpful and responsive, always on hand to answer any questions we had and kept us informed throughout. Chris even stepped in to help setup a completion date for all parties involved when things had gone quiet with the solicitors. If we ever choose to sell our house, we'll be going straight to Key Drummond to market it. Thanks for helping make a difficult and stressful process so simple!PositiveResponsiveness, Quality, Professionalism
Andrew · 27 August 2022
Agent replied · 6 July 2023
Thanks for your lovely review Andrew. It was a pleasure to help you find your new home and I hope you and Christine are very happy there.
All the best, Chris
★★★★★ 5/5
GoogleHi Trevor & I would just like to say what an amazing estate agents! Chris went above & beyond to make sure all ran smoothly throughout making our move as stress free as moves can be! All the staff, Matt, Nathan & Sue were always very professional & friendly & even sent us a lovely card & ‘Home sweet home’ picture/gift which has pride of place on our wall. Thank you all so very much & would highly recommend. 👍😎🏠
KAREN · 6 July 2022
Agent replied · 6 July 2023
Hi Karen & Trevor. Thank you for your lovely review. We all hope you are very happy in your new home. All the best.
★★★★★ 5/5
GoogleI would like to thank Chris and Sam at Key Drummond for all their hard work throughout our house purchase, although we were the buyers, they were still highly committed to making sure our experience was as smooth and stress free as possible, going above and beyond to answer my endless questions and find solutions to any obstacles along the way, even after completion day. On top of all this, we were given a beautiful hamper and "new home" picture collage which was such a lovely touch, we really felt touched by this and for all these reasons, we would absolutely 100% recommend Key Drummond to anyone looking to sell or buy, and will be using them in the future...that being said, we are so in love with our beautiful home that we know this won't be any time soon! Thank you again Chris and Sam!
Victoria · 6 July 2022
Agent replied · 6 July 2023
Thank you for your lovely review Victoria. It was our pleasure to help you find and move into your home. We hope you are very happy there. Thanks, Chris & Sam
★★★★★ 5/5
GoogleAfter not moving for many years we brought and sold through Key Drummond and found them all very friendly, easy to talk to and most of all, human.
Nothing was ever too much for them. Chris gave me his mobile number when we first met and said it would always be on. He wasn’t lying. I could always get hold of him even sometimes on a Sunday evening as nothing was ever too much for him.
In these strange times where everyone is stressed and ‘too busy’ Chris and his team were always there for us.
Thank you. We won’t be moving anytime soon but if we ever do, we will only use you.PositiveResponsiveness, Quality, Professionalism, Value
Darren · 27 August 2021
Agent replied · 6 July 2023
Darren. Thank you for your very kind review. It was my pleasure to help you move. All the best in your new home and I will miss our banter. Chris
★★★★★ 5/5
GoogleI can’t thank all of the team at Key Drummond enough for all their help in selling my Mothers bungalow.
Special thanks go to Chris who demonstrated great depths of professionalism, patience honesty and good nature when dealing with the inevitable hiccups and hurdles that occur in any property sale.
Throughout the entire time, I felt that Chris worked really hard to get the right buyer and the best deal for me.
Chris managed to find a steady stream of viewings and always kept me fully informed of what was going on and gave some really useful feedback on what viewers were saying.
In finding a potential buyer for the bungalow, and then converting potential interest into a firm offer and a successful exchange of contract, Key Drummond have worked tirelessly.
I would wholeheartedly recommend anyone thinking of selling their property in the Oakdale Poole Area to use Chris Rowley and his team at Key Drummond.PositiveProfessionalism
Terry · 27 August 2021
Agent replied · 6 July 2023
Thank you so much for your amazing review Terry, it means a lot. So happy everything went through for you and your family and I wish you all the best for the future. Thanks again, Chris.
★★★★★ 5/5
GoogleWe have recently purchased our property via Key Drummond. Chris was our estate agent and from the moment we met him I think he knew what we liked.
We were very fortunate to have looked at this one property with Chris and we knew it was for us. We were also extremely lucky to have got the whole thing done and wrapped up in 6 weeks but that is because he knew we needed to get is sorted and it helped the Vendo was also happy with everything being so quick and that Chris was on it all the time,
We would highly recommend the Key DrummondPositiveResponsiveness, Quality, Professionalism
Natalie · 27 August 2021
Agent replied · 6 July 2023
Thank you for your lovely review Natalie.
I hope you and your lovely family are happy in your new home.
All the best, Chris
★★★★★ 5/5
GoogleI have recently purchased my new home with Key Drummond. I can only write good, positive feedback. Chris and his team were so reassuring throughout the whole period of the purchase. I was always kept informed of all matters regarding my purchase. I was advised so well and if i ever called with concerns the reassurance for me was invaluable. I now intend to contact Key Drummond for all situations that involve selling or purchasing another property. Mr S West Ashley Cross Poole.PositiveResponsiveness, Quality, Professionalism, Value
Spencer · 27 August 2021
Agent replied · 6 July 2023
Thank you for your very kind review Spencer. We were very happy that we found you your lovely home and we wish you many happy years there.
All the best. Chris, Nathan & Sue
★★★★★ 5/5
GoogleAs a buyer I didn’t expect the level of service that I got. Chris and the team were responsive to any query I had and relayed questions I had to the seller about things like power in the garage and general house queries.
When I picked up the keys they gave me a great little welcome to your new home box with lots of fantastic little gizzits and useful information.
If I was selling would I use Key Drummond? 100% yes! In fact I recommended them to my sister and she has her house on the market with them right now.
A great local businessPositiveResponsiveness, Quality, Professionalism
Into · 27 August 2021
Agent replied · 6 July 2023
Thank you for your lovely review Adrian. It was a pleasure to deal with you.
All the best for the future in your new home and thanks again for recommending your sister to us ☺️
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