Trusted Agent profile
★★★★★
162 reviews across 1 platform
78b The Parade, Oadby, LE2 5BF
Connells Lettings's Oadby office at 78b The Parade is rated 4.1 out of 5 across 162 reviews on 1 platform, including 162 Google reviews rated 4.1.
Every review we hold for the Oadby office, from every platform, shown as written. First names only.
1/5
GoogleThe worst place you can deal with 3 different people including me let us sing and fill applications and then they said sorry the house is gone , why then you bring me to your shop on the first place! Don’t trust
Thank you Sareta Nas for making us aware of your experience, please do contact us via complianceresidential@connells.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
5/5
GoogleHuge thank you to the lettings team for helping me during the process of finding my new home. Thank you to Daniel who did my viewing with me, and to Tirth for finalising all of the paperwork. Greatly appreciated!
5/5
GoogleI can’t fault the service provided, very professional from start to finish. Especially as we weren’t local to the property and Connells undertook all the viewings on our behalf. Would definitely recommend them and their associated legal services. Everything was undertaken effectively and promptly throughout. A special thanks goes to Jayne and James.
5/5
GoogleLeah has been very helpful, friendly and professional. She accommodated a Saturday viewing and change of time for my kids and I. Thank you very much for everything.
5/5
GoogleJane and her team were fantastic, providing great support and feedback throughout the purchase process. Jane was lovely to deal with and found solutions to issues in order to keep things on track. If I need to sell a house in Leicester, Connells will be my first choice.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCouldn’t recommend Conor and Connells any more. Professional and genuine he helped me sell our property swiftly, then with the assistance of the Connells team I found my next onwards purchase. I was walked through the solicitor stage which made everything a lot easier for myself. Once again thank you wouldn’t hesitate to use again.
5/5
GoogleThank you Remi for all you help pushing our completion through in time for the stamp duty holiday. I always found you very kind, approachable and down to earth on the phone and acted very quickly when we needed you to.. great work 😊PositiveResponsiveness
5/5
GoogleThankyou Connells. Chloe at Oadby has been professional and kept in touch throughout our purchase process. It was helpful to know Chloe was progressing things and responding to queries with reassurance and in a timely manner. Helen and StevePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWould like to thank Remi so much for her effective communication and for making me feel that all would be OK, with my house purchase when I thought nothing was moving forward. Remi was professional and empathetic when required. Thanks so much.PositiveResponsiveness, Professionalism
1/5
Googleabsolutely useless. We handed our nottice in writting, no one acknowledged it and whenever we called no one answered the phone. we had to literaly show up in branch to hand the keys back and they were extremely prompt in charging us extra for the couple of days we could not hand back as we could not get hold of anyone. 2 months after handing back we have still not had our deposit back and we are being chased for rent in arrears saying that needs to be dealth with as a matter of urgency before they take us to court. absolutely useless and ridiculous. Make sure you avoid them at any cost !
5/5
GoogleGreat company and staff. 5 star from us on purchasing our new house. Mel and Remi has been very helpful through out the process and kept us up to date with any enquiries. Very helpful , thanks so much.PositiveQuality, Professionalism
5/5
GoogleWe are extremely pleased with the service and professionalism provided by the Connells team, especially Jayne. Right from the start of our house search to completion, they have made our 1st home purchase a smooth and stress free experience despite our national lockdown. We would thoroughly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleConnells in Oadby provided me with a fantastic service. Leah Chand was incredibly helpful throughout the whole process of my renting a property. This made the whole process very smooth.
5/5
GoogleLeah has been very helpful, friendly and professional. She accommodated a Saturday viewing and change of time for my kids and I. Thank you very much for everything.
5/5
GoogleHarriet Donnelly was first class. Kept in touch throughout, always on hand to help, managed both our purchase and sale with professionalism but had personality to make keep things upbeat and engaging. Credit to the Connells team. Thank you Harriet !PositiveResponsiveness
5/5
GoogleOverall Jack was great .. No pressure , understood where I am at the moment .. Explained everything in detail .. very happy . Thank u
2/5
GoogleExcellent service in terms of marketing the house but really poor service from the sales progression side of things. Rarely returned my calls and I have had to rely on our seller's estate agent for information and updates as Connells have not kept us in the loop at all..I would definitely not recommend to others.NegativeValue
Hello, thank you for taking the time to leave a review of your experience with us. We are very sorry to hear that there has been issues throughout and that the communication from the branch was poor. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards.
5/5
GoogleJack was very persistent and rang me on a weekly basis to see how the sale of my home was going very very helpful
5/5
GoogleA big Thank You going out to Reece! Professional and freindly service provided over the phone. Customer service quality at its best. Thank you Reece for going that extra mile. 🙂🙂🙂 …
1/5
GoogleTerrible service, very bad communication and unprofessional. If the tenants are having an issue, they don’t bother getting back or resolving issue. You have to chase them up but you don’t get anywhere. They will keep telling you that we will need to contact landlord and then will get back but they just leave you hanging. If the landlord want to do something or talk about something, then all of a sudden they are responding, calling, emailing and chasing you.
5/5
GoogleVery good experience with Brandon. They were always willing to answer my questions and help through the process of buying a house.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleMy move to Leicester was proving extremely hectic and stressful but Fayaaz and Nicole managed to make it a seamless transition. I would definitely always use Connells for all my future property needs. A massive thank you to both.
1/5
GoogleA very dishonest estate agent. I rented a property of them in 2019, my contract was due to begin on the 1st of June. I got a call from an agent of their asking me (pushing me) to start the contract on the 29th May instead, I accepted as I didn't think much of it. Fast forward three month and I find out the government introduced the legislation removing the agent's fees on the 1st of June 2019 which would have exempted me but I literally got tricked to sign earlier so that I would pay the £450. I do not recommend them one bit.NegativeQuality, Professionalism, Value
1/5
GoogleThey were good when we first arrnaged to move in. Aftercare is appalling they dont call back they fob you off and dont prioritise tenants.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells Lettings's Oadby office has 162 reviews across 1 platform: 162 on Google.
Connells Lettings Oadby is rated 4.1 out of 5 across all 162 reviews, and 4.1 out of 5 on Google from 162 reviews.
Connells Lettings Oadby, 78b The Parade, Oadby, LE2 5BF.
