Trusted Agent profile · Nunthorpe
Verified
★★★★★
858 reviews across 4 platforms
95 Guisborough Road, Nunthorpe, TS7 0JS
Part of Michael Poole, see every office.
Michael Poole's office in Nunthorpe, at 95 Guisborough Road, is rated 4.6 out of 5 across 858 reviews on four platforms, including 573 Google reviews rated 4.6.
573
Reviews on Google
This office
44
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
240
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael Poole Nunthorpe is ideally located in the heart of this sought-after village, providing free parking and selling and renting properties in Nunthorpe, Marton, Ormesby, Guisborough, Great Ayton, Stokesley, or surrounding villages. Managed by Partner David Poole with a dedicated team of estate agents and letting agents we can assist in all your property needs. Their experience will provide confidence in your search for an Estate Agent In Nunthorpe or Letting agent in Nunthorpe, our service will be second to none! The vast range of houses, apartments, and bungalows on offer is truly outstanding and will appeal to both buyers and investors searching for rental properties.
Every review we hold for the Nunthorpe office, from every platform, shown as written. First names only.
5/5
GoogleA serious agency, I had the pleasure of meeting Andreea, very polite, helpful, making sure we get all the information we need and all the support, and very friendly. We are happy to have found such an agency with wonderful people.
Thank you for your kind words! We're pleased to hear about your positive experience with our agency and Andreea's excellent support. We're here to assist you in any way we can, and we're grateful for your feedback.
5/5
TrustpilotDebbie extremely helpful
Debbie extremely helpful. Kept up -to-date every step of the way in a stressful circumstance. Would highly recoomend.
5/5
GoogleI arranged via Safe2 for an EPC inspection to be carried out on a property. I found their support and general service to be very efficient, friendly and professional at all times, which was the same for their retained Energy Assessor. I will certainly be using their services in the future and would happily recommend them to others.
Hi James, thank you very much for your review. It's great to hear that you would recommend our services to others.
5/5
TrustpilotBeen dealing with Stacey at the yarm…
Been dealing with Stacey at the yarm branch. Stacey has followed up on all of my enquiries so far, also keeping me updated on the progress of the property I'm buying without being prompted. Good service so far.
1/5
GoogleExperienced a car accident for the first time. Went through my insurance and they use Keoghs who are absolute horrendous. Solicitors are never available never respond to emails or ring back. Accident happened in 2023, 2 years later granted …
5/5
GoogleVery professional and responsive service offered by Vicki and the team. Pleased so far with the progress and proceedings in purchasing a new property. would highly recommend
Thank you, Adam. This is a lovely review.
1/5
GoogleMichael Chapman during our tenancy lied, changed details and made the whole experience terrible. After moving out he swindled out of the deposit as much as he could, claiming maintenance is my responsibility to pay for. To be rid of him accepted the charges as I could no longer deal with the lies and strongarm tactics he used
This is a blatant lie and the property was left in a disgusting state and the costs where claimed on behalf of the landlord. We are very happy to post pictures on here as to how you left the property and the work that needed to be done to put it right.
1/5
GoogleTerrible experience, impossible to talk to anyone and they just never call you back. Absolute shambles.
5/5
GoogleThey acted in my sale. Very good photos. Good communication throughout. Would recommend.
5/5
GoogleReally happy with the photographers who came by today to take photos of the house. Super professional and polite the whole time. They made a real effort to put everything back where it was if anything needed to be moved, which I really …
5/5
GoogleExcellent photos, on time, unobtrusive and polite photographer. Heartily recommend.
5/5
TrustpilotThe staff could not be more helpful…
The staff could not be more helpful throughout the whole process of buying our new home. They intermediated the situation brilliantly for us.
5/5
GoogleWe had the pleasure of meeting Anthony last week, and he did an amazing job with our house listing photographs and floor plans. He was incredibly friendly, professional, and patient with our dogs, which we really appreciated. A kind and talented man - highly recommend!
5/5
TrustpilotGreat staff who got out property sold
5/5
GoogleJane changed our opinion of solicitors, amazing. 100% recommend.
4/5
TrustpilotFriendly
Friendly, approachable staff, prompt responses, understanding and caring attitudes. Debbie and Emeline. Helped us on our journey and dealt with hiccups well.
5/5
GoogleKind agency, they assisted us with getting a new place
Thank you for your kind words! We're glad we could assist you in finding your new place.
5/5
GoogleWe are delighted with the photos of our property taken by Gemma, the service was quickly arranged and they pulled the stops out to choose a sunny day. The shots show our property beautifully Gemma certainly knows how to take stunning pictures. Thank you
1/5
GoogleNo progress since 2024. My case is still unsettled and keeps being passed between case handlers
1/5
TrustpilotRUBBISH
RUBBISH, absolutely joke of a company couldn't get a viewing of a property that had just gone on the market ,so i offered asking price without viewing to be told the seller isnt taking offers until viewings.Then get a phone call to say sold ,since then i spoke to the seller which is a old lady that told me she never even knew i had made an offer,absolutely bent and back handers come to mind (eston branch) LIES LIES LIES
5/5
GoogleVicki Phelps at Michael Poole was extremely professional throughout and kept us informed at all times during the sale. When we required further support, she turned things around quickly and thoroughly, and made sure the process was as straightforward as possible.
Thank you, Mitchell! We're happy to have helped. Thanks for taking the time to leave us some feedback.
5/5
TrustpilotAlways professional and helpful
Always professional and helpful, Debbie went the extra mile at all stages of negotiating a prolonged and complex sale. Many thanks.
5/5
GoogleMany thanks to Wayne Kenward and his team. Sold my house after a few days of going on the market. I knew that I would go with Bacon and Co after my initial meeting with Wayne. He is extremely professional and remained calm and informative …
1/5
TrustpilotIncompetent team
What a complete waste of time! I tried to get in touch with the sales department several times with no answer (i probably shouldn't have taken the hint after this as usually, the sale team are always enthusiastic about new business), when they finally picked up the phone, i requested an evaluation and they gave me a few date options. As the house is currently tenanted, i needed to confirm the dates with the tenant before locking in the dates and once again needed a few attempts before being able to connect. After a few more back and forth, i was told the earliest appointment to match the tenant's convenient time was about 2 weeks of waiting. We fixed a date and time accordingly (this was meant to be Tuesday 26th). There hasn't been a single follow up since then I even called up twice yesterday(Thursday) but was told the agent was busy. Don't bother wasting your time here. The only reason I got in touch was because i was referred by another trusted estate agent but have to say this is the worst sales department in any industry I've ever come across.
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