Every review we hold for the Nunthorpe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat Ilford staff ! Every problem or question is not a problem for them. Most of the time when I call them for any problem which one we have I ask to speak with Andreea because she’s really lovely and friendly plus she’s helping me very very quickly. Thank you very much ,Andreea!
Anca · 2 July 2024
Agent replied · 2 July 2026
Thank you for your wonderful review! We're delighted to hear that Andreea and our Ilford staff have been so helpful and responsive. Your kind words will be shared with Andreea and the team. Thank you!
★★★★★ 5/5
TrustpilotGreat Service and Support
We received great service and support from Michael Poole and in particular from Stacey, throughout the sale of our property. She kept us up to date on a regular basis and worked tirelessly to ensure all parties exchanged contracts on time, despite unforeseen challenges along the way.
David · 29 October 2025
★★★★★ 5/5
TrustpilotI have used Michael Poole a number of…
I have used Michael Poole a number of times for both letting and sales. Stacey and the team in Ingleby branch provide an excellent professional and friendly service going above and beyond to help. Thank you
Jill · 9 July 2024
★★★★★ 5/5
TrustpilotThey were extremely supportive when our…
They were extremely supportive when our sale fell through after 6 months, which was entirely due to someone in the chain pulling out. Michael Poole then helped us secure a second sale which completed in 10 weeks. Marion and the whole team were very effective and Luke did a brilliant job on the photos
Mr.Horner · 14 August 2025
★★★★★ 5/5
GoogleWhat an amazing piece of software! Has already saved me hours and hours of preparation time and the presentation of the final reports is A+++.
Amy has been brilliant getting us up and running and has been continually supportive. Really really impressed.
George · 23 June 2020
Agent replied · 23 June 2026
Thank you so much for your amazing review!
Saving you hours of preparation time is exactly what we set out to do and an A+++ on the reports is high praise indeed!
Kindest regards,
Ellie Wilson
Head of Customer Experience
★★★★★ 5/5
GoogleThanks for all the help Jamie. I've been impressed with the quick response to any issues or questions I've had from yourself and also the team. I like that everything seems to be taken on board and considered (I'm being listened to - which is refreshing!). Keep up the good work and the constant improvements - step by step and it comes together as a excellent goto data resource.
Iain · 23 June 2023
Agent replied · 23 June 2026
Thank you for your wonderful review!
We're so pleased to hear that Jamie and the team have been able to support you so effectively. Listening to customer feedback and continuously improving Sprift is at the heart of what we do, so your comments mean a lot.
Kindest regards,
Ellie Wilson
Head of Customer Experience
★★★★★ 5/5
GoogleWould definitely recommend these girls. They all go the extra mile to make sure everything runs smoothly.
Susan · 24 June 2026
★★★★★ 5/5
GoogleRecently sold our house with Andy, and from start to finish the process was exceptionally managed. Attentive, friendly, attention-to-detail. Can't recommend him highly enough. Many thanks!
Frank · 26 June 2025
Agent replied · 26 June 2026
Hi Frank
Thank you so much for the great feedback! We're really pleased to hear that Andy … More
★★★★★ 5/5
TrustpilotHouse sale
Very professional from the onset. Due diligence done regarding the property. First class service. Kept us informed every step of the way ensuring a smooth process.
Elaine · 17 April 2026
★★★★★ 1/5
GoogleThe solicitor is trying to say that compensation paid out 12 months ago is to be included in a new claim against the same company that has been ordered to pay compensation for a claim 11 months later 😂😂👍 it went to court and they lost absolute bunch of amateurs …
Stewart · 5 September 2025
★★★★★ 5/5
TrustpilotHouse purchase
We have been very impressed with Michael Poole Estate Agents. They have been very efficient and helpful for us.
We would definitely recommend them.
Joan · 28 April 2026
★★★★★ 5/5
GoogleVicki was really helpful throughout the process of us selling our property. She sold our house within 24 hours! And kept us up to date with the progress of the sale from start to finish. Would definitely recommend!
Katie · 14 March 2021
Agent replied
Thank you so much, Katie!
★★★★★ 5/5
GoogleStarted using this company recently and they have been extremely helpful and nothing is too much trouble. Highly recommend getting these guys on board! :)
Bethany · 23 June 2025
Agent replied · 23 June 2026
Thank you for your lovely review!
We're so pleased to hear that your experience with Sprift has been a positive one from the very start. Our CX team is passionate about supporting customers and making sure they get the most out of the platform, so it's great to know that this has come across.
We really appreciate your recommendation!
Kindest regards,
Ellie Wilson
Head of Customer Experience
★★★★★ 5/5
TrustpilotThe letting agent was extremely helpful…
The letting agent was extremely helpful and knowledgeable
Alan · 7 August 2026
★★★★★ 5/5
GoogleBrilliant service - made the whole process painless
Stephan · 5 August 2026
★★★★★ 1/5
TrustpilotWhere do I start
Where do I start! I thought I was been pursued by bailiffs than an estate agent! Very pressured forceful, threatening way of sales and very very unprofessional! The property and Lettings market is moving fast paced because of these pressured and harassed agents! These people have no consideration that moving home and choosing a home is the biggest decision anyone will ever make! These sharks need to give tenants, and buyers breathing space and consideration that potential clients have busy work lifes and can not always respond to they pressured deadlines! Made by who ever the agent is!!! Unbelievable poor poor experience with pooles! Shame on you!
Aj · 19 November 2021
Agent replied · 21 March 2024
Hi Tina, I'm terribly sorry to hear about your recent experience with Michael Poole. Could I please ask for a bit more information so I can circulate this to management. Could you let me know which branch you dealt with? Thank you,ChloeMichael Poole Estate & Lettings Agents
★★★★★ 5/5
TrustpilotDebbie was absolutely amazing nothing…
Debbie was absolutely amazing nothing was to much trouble. Kept us informed all the way was always friendly and nice. Very helpful.
Susan · 12 December 2024
★★★★★ 5/5
GoogleAfter 2 failed estate agents Georgina came along and sold my house for me.
Would highly recommend
Anna · 24 August 2025
Agent replied · 24 June 2026
It’s been a pleasure. We got there in the end for Ewe !
★★★★★ 5/5
TrustpilotI've bought, sold and rented out
I've bought, sold and rented out numerous properties through Michael Poole Nunthorpe. They are always my first choice in the region and all down to Victoria. Her friendliness, customer service and most importantly exceptional performance and dedication in sales, understanding what the customer wants and needs, and striving to deliver it. She's the best estate agent I've worked with anywhere
Steven · 20 April 2025
★★★★★ 5/5
TrustpilotLeanne and Jack are so helpful and…
Leanne and Jack are so helpful and professional. Their communication is excellent and every step of the process is explained. I would definitely recommend them and would have no problem recommending them to a friend.
Julie · 31 December 2025
★★★★★ 5/5
TrustpilotThank you Mr Aslan Manzur
Relocating to another town is hard and even trying to find the right property especially when you’re 3 hours away. I would personally like to thank Mr Aslan Manzur for everything. The whole renting process has gone smoothly. Through this process he has provided clear communication, very supportive and professional.
Iqra · 6 August 2025
★★★★★ 5/5
GoogleAfter sharing my CV with Tamsin she had arranged interviews within a week & after 2 interviews with one company had a job offer, Tamsin gave great support and guidance throughout the process , interview prepped me, gave invaluable advice
Really appreciate all of Tamsin help and guidance, thank you!
Kelsea · 5 August 2025
★★★★★ 5/5
GoogleJade Biggins has been brilliant with helping me and my teams on successfully using Sprift. Jade thank you for being brilliant! Sprift is an excellent tool in our twenty first century tool box.
Richard · 23 June 2021
Agent replied · 23 June 2026
Thank you for your wonderful review!
We're delighted to hear that both you and your team are getting great value from Sprift. Jade will be especially pleased to read your kind words as she's passionate about helping our customers succeed, and it's fantastic to hear she's made such a positive impact.
Thank you for your support and for making Sprift part of your twenty-first-century toolbox!
Kindest regards,
Ellie Wilson
Head of Customer Experience
★★★★★ 5/5
GoogleVery smooth and professional experience. Mr. Imran Hussain helped me assess the value of the property quickly and was very responsible.
St · 2 July 2025
Agent replied · 2 July 2026
Thank you for your feedback! We're glad to hear you had a smooth and professional experience. Imran will appreciate your kind words. Wishing you all the best!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
