Every review we hold for the Nunthorpe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReceived very good service from mr imran, 5 star experience
Mechael · 2 May 2026
Agent replied · 2 July 2026
Thank you for your kind feedback. We’re delighted to hear you had a 5-star experience with Imran. We really appreciate your support and look forward to helping you again in the future!
★★★★★ 5/5
GoogleI would really love this flat as its perfect size for me
Natasha · 15 April 2026
Agent replied · 15 June 2026
Thank you for your review, Natasha. I am glad to hear you liked the flat.
Kind regards, … More
★★★★★ 5/5
Google⭐ ⭐ ⭐ ⭐ ⭐
A huge thank you to all the lovely staff at Michael Poole, Nunthorpe for helping us to sell our property. Extremely professional from start to finish and we …
Kerrie · 4 October 2025
Agent replied · 9 January 2025
Thank you so much, Kerrie, for your wonderful review! We are thrilled to hear that you had a positive experience with our team at Michael Poole, Nunthorpe. Your kind words about our professionalism and Roberta’s dedication mean a lot to us. … More
★★★★★ 5/5
GoogleWe are relieved that Jane is handling our social media posts. She just “gets it” and prepares content as necessary.
Sanjeev · 13 September 2025
★★★★★ 5/5
GoogleExcellent service from Vicki during the sale of my property. I was kept up to date throughout the process and guided, in a professional manner, when any decisions were needed to be made. I cannot thank Vicki enough for her thoughtfulness.
Heather · 24 March 2023
Agent replied · 30 July 2023
Thanks so much, Heather for taking your time to write such a lovely review. It means a lot to us!
★★★★★ 5/5
GoogleSmooth process and brilliant customer service. Andreea is a 5🌟 lettings agent who would go above and beyond to help! …
Raluca · 2 July 2024
Agent replied · 2 July 2026
Thank you for your feedback! We're delighted to hear about the smooth process and brilliant customer service you received, especially from Andreea. We appreciate your kind words and are here to assist you with any future needs.
★★★★★ 5/5
GoogleLove this product - it has so many far reaching uses to improve our service to customers and potential customers and to empower our staff with the knowledge they need. A great tool.
The team behind it are also really helpful and attentive.
Steven · 23 June 2025
Agent replied · 23 June 2026
Thank you for your fantastic review!
We're so pleased to hear that you're seeing the wider value Sprift can bring, both in improving the service you provide to customers and in empowering your team with the right knowledge and insights.
Your kind words about our team mean a lot too. We're always here to help and support you in getting the most from the platform.
Kindest regards,
Ellie Wilson
Head of Customer Experience
★★★★★ 5/5
TrustpilotWonderful professional service
Wonderful professional service from Helen and the team in Eston office. I would highly recommend them
Janet and Alan
Alan · 15 September 2025
★★★★★ 5/5
GoogleAbsolutely professional and very helpful with all aspects of selling and buying. Victoria Wood is so helpful and couldn’t do enough to assist me with all my enquiries throughout the sale of our property and the purchase of our new property. Always replied promptly to all my enquiries also.
Would definitely recommend Michael Poole Nunthorpe office.
Debbie · 19 January 2021
Agent replied
Thank you, Debbie. We love being able to assist with both the sale and purchase of your new property. Wishing you all the happiness in your new home!
★★★★★ 1/5
GoogleWorst firm i have ever come across. Unprofessional in every way. Try to avoid paying. Dont answer the phone. Avoid this firm at all costs. I have instructed the financial ombudsman on them, i urge others to do the same.
Darran · 5 May 2026
★★★★★ 5/5
Googleamazing staff especially Andreea who’s always very polite, professional, helpful and promptly when we needed any help regarding our property.
Bogdan · 2 July 2024
Agent replied · 2 July 2026
Thank you for your kind words! We're thrilled to hear that Andreea has provided you with polite, professional, and prompt service. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotReally helpful sorted the job for me…
Really helpful sorted the job for me highly recommended thanks Debbie
Jamie · 26 November 2025
★★★★★ 5/5
TrustpilotMichael Poole Stockton have just sold…
Michael Poole Stockton have just sold my property and they have been great from start to finish all the staff at the Stockton have been a pleasure to deal with. We did have the usual delays due to a major time waster trying to low ball us at the last minute but both myself and Michael Poole staff preempted this issue and managed to sell the house for a larger amount to a new buyer with no stress or hassle, I have had dealings with Michael himself 20 years ago as I used to supply his staff with Audi company vehicles from lookers Thornaby and felt it only fair to send my business his way as a way of saying Thanks for the business he had given me as a young car salesman all those years ago, Thanks again and if I need any further help with a property I will definitely be using Michael Poole Estate Agents
John · 17 April 2025
★★★★★ 5/5
TrustpilotI used Michael Poole for their find a tenant service
I used Michael Poole for their find and tenant service for my apartment. I felt very supported by the rental team at Michael Poole who in essence did everything that was needed. They came and took photos and talked me through the process in person. They arranged a viewing day for 3 prospective tenants which they dealt with without me. They dealt with references and other legalities for the interested tenant including preparation of the Lease. they will be settling my tenant into the property tomorrow. It all went extremely well.
Beverley · 16 April 2025
★★★★★ 5/5
GoogleA huge thank you to Tracy for helping to sell my house. She was always there to help and went above and beyond for me!
Bethany · 24 March 2024
Agent replied · 6 February 2024
Thank you, Bethany! We're happy to have helped. Thanks for taking the time to leave us some feedback.
★★★★★ 5/5
GoogleThank you to Anthony for his hard work and professionalism, and for a great set of photos to market our house. His attention to detail was excellent!
Tora · 9 June 2025
★★★★★ 5/5
GoogleMy biggest thanks to Vicki Phelps for all she did over the past 3 months to sell my mum's bungalow so quickly and for doing it in such a professional and caring way. Throughout the whole process I felt completely supported and well-guided …
Gill · 4 October 2022
Agent replied · 30 July 2023
Thanks so much, Gill for taking your time to write such a lovely review. It means a lot to us!
★★★★★ 5/5
GoogleWe were dealing with Victoria wood throughout the purchase of our house! She was amazing, friendly and very approachable! 100% recommend 😊 …
Hannah · 26 August 2026
★★★★★ 5/5
GoogleKen, Tom & Imran did a great job in helping to sell my property. They work very efficiently, and know the local market well. My whole experience was very smooth, and wouldn't hesitate to recommend.
Monica · 2 September 2025
Agent replied · 2 July 2026
Thank you so much for your wonderful feedback! We’re thrilled that Ken, Tom, and Imran were able to make the sale of your property smooth and stress-free. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleCurrently Going through our Sale with M.P Nunthorpe at the Minute. Vicki Phelps is our point of contact and She Is Excellent. She Keeps us Very informed with regular updates on the chain, and was also very impressive and Professional during the Marketing and Viewings stage. Keep up the Good Work! Highly reccomended 5*
Paul · 24 March 2021
Agent replied
We're glad to hear this, Paul; thank you so much for leaving your kind words!
★★★★★ 5/5
GoogleThe lettings team has provided useful information regarding rental properties and current legislation.Andreea was professional and friendly.Can't recommend enough...
Mark · 2 July 2024
Agent replied · 2 July 2026
Many thanks for providing your feedback following your recent dealings with Andreea. I am pleased that you found her approach was professional and friendly. Thank you for the recommendation.
★★★★★ 5/5
GoogleThank you to David and his super team for a Fantastic all round service from start to finish👍Best wishes Helen & James Tait …
Helen · 24 March 2024
Agent replied · 6 February 2024
Thank you very much, Helen! This kind of feedback brightens the team's day; thank you for taking the time to write it.
★★★★★ 5/5
TrustpilotGreat service from start to finish…
Great service from start to finish professional , friendly , and always helpful. We would definitely recommend !
⭐ ⭐ ⭐ ⭐ ⭐
Wendy · 21 August 2026
★★★★★ 5/5
GoogleWe used Michael Poole and they were excellent. We dealt with Vicki Phelps who could not do enough for us. She kept us up to date continuously and was excellent. I would highly recommend her. Thank you Vicki
Yvonne · 24 March 2023
Agent replied · 30 July 2023
Thanks so much, Yvonne, I appreciate you taking the time to say such kind things about Vicki! We appreciate it.
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