Every review we hold for the Nuneaton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleEven with an mortgage advisor who said we qualify for the mortgage they said in their eyes is not possible to see the house. Cancellation off viewing appointment on the day off happening is not professional. Not getting any of them sarvices again.NegativeProfessionalism
Paul · 21 June 2022
Agent replied · 20 June 2024
Thankyou for your google review just to offer feedback to your comments as per our conversation yesterday the property you requested to view has very specific requirements in terms of mortgage, as advised yesterday we ask ALL the people wanting to view this house to provide us with confirmation of the mortgage they have agreed and if that would fit in terms of the type of build for this property , however I haven't been provided with your mortgage confirmation and it is the sellers wish that we only show people that we know are eligible to proceed. if you are happy to provide this information to us then we would be happy to arrange the viewing
★★★★★ 5/5
GoogleThank you to the team for helping me sell my home. It's a stressful process but you kept me be up to date with things and chased things up and communication was great. Thank you so much
Ruthboot1 · 9 February 2023
Agent replied
Good Morning thankyou very much for your feedback and we are glad you are happy with ourselves
★★★★★ 5/5
GoogleCan't believe how Charlotte in nuneaton goes above and beyond when I visited with my sister. Super helpful & very proffesional . Lovely lady. Thankyou charlotte
Elaine · 21 November 2023
Agent replied · 25 November 2023
Thankyou for your feedback always happy to help I appreciate there is alot of forms 😊 …
★★★★★ 5/5
GoogleExcellent service from start to finish, accomodated visits to property as needed and kept me updated with the buying process on a regular basis. Thank you so much
Laura · 30 September 2023
Agent replied · 20 November 2023
Good Afternoon Laura thankyou for your feedback and we wish you all the best in your new home
★★★★★ 5/5
GoogleI decided to work with Your Move Nuneaton based on customer reviews I found on Google. I first reached out to them well over 3-4 before I even bought my investment property. My interactions with Joanne Cullen,
the Lettings Manager at the Nuneaton Branch started then. Jo was very professional, patient and courteous through out my interactions with her. She took the time to answer my queries professionally and with patience. Finally, when we did complete the purchase, Jo set and managed my expectations as promised and got the job done of finding me a tenant quickly. They are all settled in now into the property. Everyone I spoke with at the Nuneaton branch have been professional and courteous. I would highly recommend them and wouldn't hesitate using them again should the need arise.PositiveResponsiveness, Quality, Professionalism, Value
M · 21 June 2021
★★★★★ 5/5
GoogleGreat communication and very friendly staff made selling our late father's property 1 less thing to worry about. Big thank you to Charlotte Brown for all her helpPositiveResponsiveness, Quality, Professionalism, Value
Ian · 24 August 2021
★★★★★ 5/5
GoogleI decided to work with Your Move Nuneaton based on customer reviews I found on Google. I first reached out to them well over 3-4 before I even bought my investment property. My interactions with Joanne Cullen,
the Lettings Manager at the Nuneaton Branch started then. Jo was very professional, patient and courteous through out my interactions with her. She took the time to answer my queries professionally and with patience. Finally, when we did complete the purchase, Jo set and managed my expectations as promised and got the job done of finding me a tenant quickly. They are all settled in now into the property. Everyone I spoke with at the Nuneaton branch have been professional and courteous. I would highly recommend them and wouldn't hesitate using them again should the need arise.
M · 27 May 2021
★★★★★ 5/5
GoogleI'm an existing landlord at Your Move Nuneaton and I highly recommend Jo Cullen and the team. I have a number of properties and I always use Jo and the Your Move team in Nuneaton every single time!!!
Kelly · 29 July 2019
★★★★★ 5/5
GoogleMy wife and I were visited by Nathan Pearson. He talked about the options open to us and advised us regarding how we should market our house. He also gave us a competitive quote for fees to handle the sale.PositiveResponsiveness, Professionalism
Richard · 21 June 2022
Agent replied · 20 June 2024
Good Morning Mr Carruthers thankyou for your feedback if we can be of any further help to you then please let us know
★★★★★ 5/5
GoogleI met today with Nathan Pearson to value my dad's house. From initially contacting the Nuneaton office and my meeting with Nathan I only have positive things to say about their professionalism and when the time is right I will contact them to sell the house.PositiveProfessionalism
Kay · 21 June 2021
Agent replied · 20 June 2024
Thakyou very much Kay for you feedback and we will be delighted to assist you as soon as you are ready
★★★★★ 5/5
GoogleVery professional service. From first valuation visit to completion. Kept in touch and updates provided. Friendly helpful staff. Would recommend to others
Karen · 13 November 2023
Agent replied · 20 November 2023
Thankyou Karen for your feedback we were delighted to be able to sell your property for you and are very greatful for your comments
★★★★★ 5/5
GoogleNathan at the Nuneaton branch came to the property and gave a concise and honest valuation, delivered with a friendly, no pressure attitude. I would not hesitate to recommend this estate agent to anyone buying/ selling a house.
Gerardhughes1 · 14 June 2022
Agent replied
Good Morning, many thanks for taking the time to provide us with your feedback I will be sure to let Nathan know if we can be of any further help then please just let us know
★★★★★ 5/5
GoogleFirst time seller and had a great service from everyone involved, particularly Liam who created a great first impression of Your Move, I was guided through the whole process and put at ease.
Anthony · 29 July 2019
★★★★★ 5/5
GoogleI would highly recommend Your Move Nuneaton to anyone selling their property. They were absolutely brilliant in dealing with the sale of my mum's flat. Having tried to sell the property through another local agent previously, I wasn't expecting much. The experience with Your Move, however, was totally different. I was so impressed with everyone responsible for our sale and I have to make a special mention for Katie who was always cheerful, understanding and willing to go above and beyond what anyone should expect - she is a huge asset to Your Move and I sincerely hope that her managers recognise her commitment to providing such a fantastic service.
Philip · 4 October 2019
★★★★★ 5/5
GoogleCharlotte at YourMove has been fantastic, and has made what was at times an extremely stressful process as easy as it could be. We got more updates from YourMove and Charlotte than we did our own solicitor, which considering we are the buyer is amazing! The effort that she went to to power through the jargon and 3rd party processes to get the job done was commendable, and while we don't plan on moving in the near future we would definitely use them!
Alastair · 29 July 2019
★★★★★ 5/5
GoogleI cannot begin to tell you how happy I am with the service and professionalism I received from the YourMove team. In particular with Liam who I was directly dealing with. Long story short my property had been on the market with another local agent who had been letting me down time after time and I had decided enough is enough. I contacted the YourMove team and straight away was greeted by the agent Liam (his expertise and manners are second to none) who assured me that he could get what I wanted for it with fresh and up to date marketing. He kept me in the loop the whole journey, and true to his word, within a few weeks he did it. Cannot recommend these guys enough, especially with Liam the agent. Very happy customer. Thanks guys
Jordi · 29 July 2019
★★★★★ 5/5
GoogleCharlotte was fantastic from the start of our sale all the way through to completion, will be using your move again if I ever come to sell our new house!
James · 24 April 2020
★★★★★ 5/5
GoogleReceived a fantastic service from Your Move Nuneaton, especially Katie. Nothing was too much trouble & she kept me informed throughout the process. Charlotte & Liam were also very helpful & professional.
Joanne · 25 June 2019
★★★★★ 5/5
GoogleHaving just been through the process of selling a house for the first time (on behalf of my grandparents), I can honestly say that Your Move in Nuneaton have been amazing and have made the process as straightforward as possible. Charlotte and Katie have been able to offer advice and information based upon their experience and have been supportive at every stage. The customer service is top class, I have had a phone call every single week, sometimes multiple calls, to keep me informed, even if it was just to say that there was no news, but keeping in touch has been very reassuring. I had the opportunity to switch to a cheaper agent after our first buyer pulled out, but I can honestly say that I was so happy with the service this branch provides, that I would not have considered switching to save money. Very happy 😀
Sam · 25 June 2019
★★★★★ 5/5
GoogleI purchased my property via your move Nuneaton and they’ve been great. Very good at chasing where the solicitors are in the process and great communication with myself.
Louise · 18 February 2023
Agent replied
Good Afternoon Louise, thankyou for your feedback and we hope you will be very happy in your new home
★★★★★ 5/5
GoogleExcellent service pleasant, polite and professional staff.
Great service
Bridgett · 21 May 2024
Agent replied · 20 June 2024
Good Morning Bridgett and thankyou for your review please let us know if there is anything more you need from ourselves
★★★★★ 5/5
GoogleI used Your Move to let my house through Jo Cullen and Claire Lonsdale. The rental income they secured was brilliant and more than I expected. They kept me up to date with the application and completed referencing and move in a timely manner. I used all the services such as rent indemnity, gas carts and inventorys all of which I found value for money and professionally completed.
I would recommend the girls at your move nuneaton any time.
Gregory · 8 July 2019
★★★★★ 5/5
GoogleI have had 2 very pleasing experiences with Your Move Coventry & Nuneaton. Firstly we had my Father-in-Laws house valued by Tom. Very well presented, friendly and knowledgeable. Biggest thing for me was that he was down to earth and explained things to me on my level. Tom also helped me and my partner compare mortgages rates for our first house purchase and explained things thoroughly which was vital as we felt like we were in a minefield to begin with. A lovely lady called Beth showed us around some house viewings as well, very friendly and answered all our questions (no matter how simple they were). The Your Move team have been brilliant to us and really made us feel at home, while looking for our first home.
Aaron · 25 June 2018
★★★★★ 5/5
GoogleMy wife and I received a excellent service when recently selling our house through these agents.
Karen who dealt with our file was extremely supportive from start to finish and nothing was ever too much trouble 😊PositiveResponsiveness, Quality, Professionalism
Alan · 21 June 2021
Agent replied · 20 June 2024
Thankyou Mr Jones for your feedback not the easiest of sales to go through we hope you will be very happy in your new home
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