Every review we hold for the Nuneaton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service that was provided by Charlotte and the team when selling our home was brilliant!! They were very Friendly and extremely helpful. Any queries we had were always dealt with in a timely manner. Charlotte went above and beyond and would recommend your move to anyone!
Craig · 23 October 2023
Agent replied · 20 November 2023
Thankyou Craig and I am glad we managed to get this all through for you it wasn't without its problems I hope you have settled well into your new home
★★★★★ 5/5
GoogleMassive thankyou to Charlotte and her team at Your Move Nuneaton. Sale of house took some time to complete with various issues but Charlotte continually kept me informed and updated all the way till completion.
Thankyou Charlotte.
O · 21 April 2024
Agent replied · 20 June 2024
Many thanks for providing us with your feedback and we are glad to have made the sale of your property slightly easier by keeping you updated
★★★★★ 5/5
GoogleCan't thank Karen and Charlotte enough for their help with my purchase as I live nearly 200 miles away from the one I'm selling. Both very helpful and nice to deal with. 👍Norma Bishop …
Norma · 21 May 2024
Agent replied · 20 June 2024
Thankyou Norma for your feedback it was a pleasure to have helped you and we wish you all the best in your new home
★★★★★ 5/5
GoogleI’m absolutely delighted with the service I got. As with with all things problems do arise but due to great care and communication everything went smoothly. Thankyou so much.
Dave · 13 February 2026
Agent replied · 13 April 2026
Thankyou David for your 5 star review , we are so glad to have been able to have got your purchase across the line we wish you all the very best in your new home
★★★★★ 5/5
GoogleExcellent service from start to finish. Got a photographer here quickly and arranged viewings on same day of could. Kept well informed. Charlotte and her team are amazing if it wasn’t for them our completion would have been a longer process.
Can’t thank them enough.
Tracy · 5 August 2023
Agent replied · 26 August 2023
Thankyou Tracy for your feedback, I am so glad we got there in the end it wasn't without it hiccups. Good Luck in new home
★★★★★ 5/5
GoogleExcellent service from Your Move. Charlotte kept us up to date and provided us with lots of advice.
JULIE · 12 December 2024
Agent replied · 26 December 2024
Thankyou Julie for taking the time to post a review for us we were glad to have been able to help you and wish you all the best
★★★★★ 5/5
GoogleKaren, Nathan and the rest of the team have been absolutely brilliant. Our sale was not straight forward and they managed it with sensitivity, understanding and care. Thank you so much.
Kelly · 13 December 2025
Agent replied · 13 April 2026
Thankyou so much for your feedback Kelly we are glad to be of assitance in the sale of your property and wish you all the best
★★★★★ 5/5
GoogleNathan at Your Move, Nuneaton was very professional and friendly, explained everything to us in detail and answered any questions we had. Would definitely recommend.
Ryan · 14 July 2024
Agent replied · 20 June 2024
Thankyou very much for provided your feedback and pleae let us know if we can be of any further assitance in the future
★★★★★ 5/5
GoogleWe are very happy that they’ve been helping us in order to buy our house . All the team members are extremely helpful, nice and they made everything go as smoothly as possible .
We thank Sophie from the bottom of our hearts for helping us .
We highly recommend this firm
Florin · 14 July 2022
Agent replied
Thankyou both for your feedback, we are very glad that you now have keys to your new home
★★★★★ 1/5
GoogleFalse information given to me and my partner by Grace!! They will take your holding deposit and then find something or anything wrong with your application, then ignore all of your phone calls and emails and refuse to refund your deposit, …
Hels · 13 August 2025
Agent replied · 2 September 2025
Good Morning I am sorry that you have felt we have not provided you with the service you were expecting, If you would like to provide me with the details I am happy to look into this for you as to your holding deposit the only reason this … More
★★★★★ 5/5
GoogleWe are very pleased with the excellent service provided by Your Move Nuneaton. Thank you to Nathan for valuing our house and providing us with your professional opinion. Having previously used Your Move Nuneaton in selling my mother’s house, we didn’t hesitate in returning to you again to market our property.PositiveProfessionalism
Jackie · 21 June 2022
Agent replied · 20 June 2024
Thankyou Jackie for your kind words I will pass through your comments to the rest of my team
★★★★★ 5/5
GoogleService we received was excellent from start to finish. Nathan, from the Nuneaton Office, gave us great advice when he came to value with Charlotte and her staff at the Nuneaton Office keeping us up to date at every stage. We received and …
Andy · 13 July 2025
Agent replied · 2 September 2025
Many thanks for your great review and we really appreciate your feedback.
★★★★★ 5/5
GoogleGreat Team always positive attitude, always there when you need them.Will definitely use them again if I have to.
Thanks Charlotte and team making my dream come True.
Carol XX
Carol · 22 February 2024
Agent replied · 25 February 2024
Thankyou Carol I really can't believe it is now all through a long battle but at least it is now all yours, good luck in your new home
★★★★★ 5/5
GoogleYour move Nuneaton, just sold my house, would definitely recomend them, always kept upto date with phone calls and emails, very professional,many thanks your move team, especially Charlotte
Adrian · 26 March 2024
Agent replied · 30 March 2024
Very glad to have been able to assist you in the sale of your property many thanks for taking the time to provide us with feedback
★★★★★ 5/5
GoogleKaren at your move was amazing, always keeping me informed throughout and just absolutely brilliant throughout :)
Steven · 16 March 2026
Agent replied · 13 April 2026
Thankyou very much for taking the time to provide us with your feedback and we wish you all the best in your new home
★★★★★ 5/5
GoogleCan’t fault the service we received during the house buying process.
Would recommend Your Move to anyone looking at buying or selling a property.
Special thank you to Charlotte from the Nuneaton branch for her hard work and dedication throughout!
Francesca · 3 February 2025
★★★★★ 5/5
GoogleHi to everyone i am very pleased with your move nuneaton jo,grace,keran and other team members very much helpful to us we would recommend friends and family to if you have property give it to your move excellent service all the best mr&mrs parekh
Dipak · 13 June 2025
Agent replied · 13 April 2026
Thankyou for sending through your feedback and your recommendations
★★★★★ 5/5
GoogleNathan Pearson was a very down to earth jolly man. He explained about the Your Move Company first and that he'd been an estate agent for several years. My partner and myself felt relaxed with him. Also we were happy with the valuation that he gave.
Jean · 15 May 2022
Agent replied
Good Afternoon Jean , thankyou for taking the time to pass on your feedback I will be sure to let Nathan know if you need anything else from us then please don't hesitate to ask.
★★★★★ 5/5
GoogleI have just completed on my purchase which should have been an easy transaction due to my circumstances but due to issues with the sellers solicitors it took a bit longer than anticipated I could not fault Charlotte who was dealing with the …
Karen · 13 April 2025
Agent replied · 13 April 2026
Ah thankyou Karen for your review we are so pleased to have been able to have got this all sorted for your yesterday. Good Luck in your new home
★★★★★ 1/5
GoogleFirst meeting the agents a year ago right before the tenancy, staff upon entry were rude, offered no warm welcome & often felt like they didn’t want to even be there. Rushing the process.
Communication prior to and post tenancy was poor, snotty and arrogant.
Towards the end of tenancy they only cared that money transactions went through, with little communication on process or expectations.
Upon calling regarding key drop off and discussing release of deposit the agent began laughing at us for not understand the process and asking for clarification. Completely unprofessional.
All in all 1 star. The staff at the Nuneaton branch and other departments we’d dealt with came off as unsatisfied with their jobs, showing they couldn’t be bothered working the role they’re in.
TL;DR
Moody, arrogant, bored, unsatisfied & unprofessional staff
Jordan · 24 February 2023
Agent replied · 24 June 2023
Good Morning I am sorry you have felt that the service from ourselves wasn't satisfactory, I have spoken to the lettings team and they have advised that they have spoken and dealt with in length the other occupier who has confirmed they have had no issues with us or any of the services we have provided. I do understanding the frustrations that lie when you have to leave a property but please remember we don't as agents make the decision on the contractual obligations that both tenants and landlords have when leaving, this isn't something as agents we have control over. If you would like to email me directly as I would be more than happy to look into your dissatisfaction and come back you with a reponse as I haven't been made aware of anything from yourself until this review.
★★★★★ 1/5
GoogleFirst meeting the agents a year ago right before the tenancy, staff upon entry were rude, offered no warm welcome & often felt like they didn’t want to even be there. Rushing the process.
Communication prior to and post tenancy was poor, snotty and arrogant.
Towards the end of tenancy they only cared that money transactions went through, with little communication on process or expectations.
Upon calling regarding key drop off and discussing release of deposit the agent began laughing at us for not understand the process and asking for clarification. Completely unprofessional.
All in all 1 star. The staff at the Nuneaton branch and other departments we’d dealt with came off as unsatisfied with their jobs, showing they couldn’t be bothered working the role they’re in.
TL;DR
Moody, arrogant, bored, unsatisfied & unprofessional staff
Jordan · 9 February 2023
Agent replied
Good Morning I am sorry you have felt that the service from ourselves wasn't satisfactory, I have spoken to the lettings team and they have advised that they have spoken and dealt with in length the other occupier who has confirmed they have had no issues with us or any of the services we have provided. I do understanding the frustrations that lie when you have to leave a property but please remember we don't as agents make the decision on the contractual obligations that both tenants and landlords have when leaving, this isn't something as agents we have control over. If you would like to email me directly as I would be more than happy to look into your dissatisfaction and come back you with a reponse as I haven't been made aware of anything from yourself until this review.
★★★★★ 5/5
GoogleI just wanted to say a massive thank you to everyone that was involved in the selling and buying of properties for my mum.
I really couldn't have done it without your support. Charlotte and Karen have …
Kim · 13 April 2025
Agent replied · 4 May 2025
Thankyou for providing us with your feedback Kim we are so pleased that we were able to help get your mum to her new home and wish you all the best in the future
★★★★★ 5/5
GoogleKatie and Jo were really helpful in finding us a property to let would recommend to anyone looking.
Abbie · 13 November 2025
Agent replied · 13 April 2026
Thankyou Abbie for your review we are really glad that we were able to find you your suitable home
★★★★★ 5/5
GoogleWe received a first class service from Your Move and Cassandra was very helpful and kept me informed and up to date through out the whole process. Everyone I dealt with from Your Move were very helpful and supportive through the purchasing process.PositiveProfessionalism
Hayley · 21 June 2021
Agent replied · 20 June 2024
Thankyou Hayley for your feedback I will be sure to let Cassie and the rest of the team know
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