Trusted Agent profile
★★★★★
106 reviews across 1 platform
16 Lenton Boulevard, Lenton, Nottingham NG7 2ES
ZEBRAlets's Nottingham office at 16 Lenton Boulevard is rated 3.8 out of 5 across 106 reviews on 1 platform, including 106 Google reviews rated 3.8. Checked 9 October 2026.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleEnquired about a viewing but the house was already taken. They offered us some other options which were shown to us by Neel. He was super friendly and helpful, even drove us between properties so we were able to see 3 places in an hour. Thanks very much Neel!
5/5
GoogleZebraLets provides excellent service! Their customer service team is incredibly polite, attentive, and always willing to help. It’s evident they genuinely care about their customers, and their professionalism shines through in every interaction. I highly recommend ZebraLets to anyone looking for a dependable and trustworthy letting agent.
1/5
GoogleI’ve never left a bad review on google, but there’s a first time for everything. The owner labelled me as international student when in fact I’m an EU student living in UK since 2015. I don’t want you (agency) to reply to this review, just really want everyone to see it and be far away from you lot.
Hello Joao, All applicants to let student properties from our Landlords are required to provide a UK based guarantor; those students who cannot are asked to provide payment of rent in advance. Some, but not all, of our Landlords accept insurance based guarantee schemes; we do not offer this option in respect of those properties where the Landlord does not accept such schemes. It's not a matter whether you are a citizen of another country or of the European Union or both. We let to students of all and any ethnicities and nationalities and I am satisfied that you meet the UNESCO definition of an international student.
5/5
GoogleZebra lets be keeping it real 💯🙏 …
Hi Tom! Thank you for your amazing feedback! 🦓💯🙏 We're all about keeping it real and … More
5/5
GoogleI found the staff friendly, courteous and fair in our dealings. Any small issues I had were dealt with straight away and communication was great. No issues recommending to others.
Hi Ashley, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our staff to be friendly, courteous, and fair in all your dealings with us. It's great to know that any small issues you encountered were addressed promptly, showcasing our commitment to excellent customer service. Thank you once again for choosing us, and we wish you all the best in your home. Kind regards, Zebralets
5/5
GoogleLewis showed us round a great variety of properties and was really helpful when explaining their details and helping us negotiate a price. Great customer service.
Hi Ollie, Thank you for sharing your positive experience! At Zebralets, we take pride in delivering exceptional customer service, and your feedback is truly appreciated. We understand that finding the perfect property can be a significant decision, and we're glad to hear that Lewis played a valuable role in making the process smoother for you. Best regards, Zebralets
5/5
GoogleLewis showed us round a great variety of properties and was really helpful when explaining their details and helping us negotiate a price. Great customer service.
Hi Ollie, Thank you for sharing your positive experience! At Zebralets, we take pride in delivering exceptional customer service, and your feedback is truly appreciated. We understand that finding the perfect property can be a significant decision, and we're glad to hear that Lewis played a valuable role in making the process smoother for you. Best regards, Zebralets
1/5
GoogleWe had arranged a viewing for a property a week ago for today in which I emailed again yesterday to double check it was still ongoing as the responses beforehand when booking it were very half hearted and seemed quite unprofessional, and I had no response. I then showed up at the property to receive a very short, blunt text whilst I was there saying that it had now been let. Even before we were let down the communication was very unprofessional and we weren’t even given the full address of the property, we had to find it ourselves, and was never told to bring any identification or asked any questions beforehand like if we have pets, who would be living there and how many, ages, any guarantors etc etc. Very unprofessional and no communication what so ever. Also rang up to complain and was told that it had to be done through email and nobody could help us over the phone.NegativeProfessionalism
5/5
GoogleZebralets were very helpful regarding my third and fourth year student housing. I felt like the estate agents were showing me around properties they thought i would like rather than just properties they want to get rid of (like other estate agents). It was very easy to report maintenance problems via their website and these issues were always resolved quickly. Everyone there is very friendly and I don't think I could have asked for a better experience with an estate agency.PositiveQuality, Professionalism
1/5
GoogleLied to us several times throughout the course of our tenancy, and then at the end of it are blanking us and trying to claim they need to carry out an inspection after having spoken to the landlord who has said he has sent them an email to release the full deposit
Hi "Tips Central", unfortunately we are unable to comment on specifics regarding your review as we do not know which tenancy/property you are referring to. However, very simply, we act in accordance with the landlords instructions at all times, we are contractually obligated to do so and do not profit from deposit deductions - the more time we spend on disputes, the more staff hours we have to cover as a business. Again, we are unsure of what "lies" you are referring to - we're regulated by The Property Ombudsman and have received no formal complaint. We pride ourselves on ethical conduct and abide by the relevant legislation at all times. Regards, Zebralets
1/5
GoogleI’m a student that rented a house with zebra lets and they were great all year. But when the pandemic came around we had to move back home. We knew that we had to pay rent anyway but still emailed the agency to ask if they could be considerate and negotiate to a fair agreement like many other agencies have done for students around the UK. But they replied bluntly and in my opinion quite rudely and avoided the negotiation completely. I’m not sure if they even informed the landlord but this wasn’t just the case for us, we knew other students with zebralets with the same issue
5/5
GoogleZebralets have been great every single year that we've used them, giving us a range of properties no matter what our house size was. Their houses are good value for money, clean and all seem to have cooperative landlords which makes the process a lot easier. They've helped out on each request we've made, informed us of any house viewings that may be happening the following day and made life very easy over the last two years. Would highly recommend.
1/5
GoogleUnprofessional scumbags, will never do anything to fix things around your home and will fabricate fake rent records. Fake reviews all over, talk to anyone who rents from them and they only want to get out of there asapNegativeResponsiveness, Quality, Professionalism, Value
Dear Becca, We are sorry to hear of your comments however, we have no records of you ever being a tenant at a property of ours? Please can you email nottingham@zebralets.co.uk to confirm your details and a member of senior management will investigate your comments accordingly. Regards Zebralets
5/5
GoogleWill be with zebra for 3 years soon, they have been amazing and provided good support
Hi Louise, Thank you for your amazing feedback! We're thrilled to hear that you've been with ZEBRAlets for almost three years and that we've been able to provide you with amazing service and good support throughout. Thank you once again, as always, we're always hear to help should you need us :) Best Regards, Zebralets
5/5
GoogleLovely team of people and a pleasant easy process to go through when getting a home.
Hi Annabel, Thank you so much for your kind words! We're thrilled to hear that you found our team to be lovely and the process of acquiring your home to be pleasant and easy. Thank you again for choosing us, and we wish you all the best in your new home! Zebralets :)
5/5
GoogleA very good outstanding letting company who has been in business for many years where they provide axcomodations for students market as well as families and now provide there sevices in Nottingham also Mainsfield and there letting properties standared are much better than normal letting agents. i have been to many properties of theres as i provide blinds services for all there properties and every time i go to there properties and nice nice and clean and excellent condition. Mr inti Day blinds Ltd
5/5
GoogleZebra lets were really attentive and accommodating. I am a student in Nottingham and when using Zebra Lets I was studying abroad for my first semester. This was not a problem for them. They took their time over this issue in making sure I had a replacement tenant with whom to share, despite it taking longer than expected. When moving into the house I found them caring to our house's slight issues, and on a regular basis checked that both we and the house were looked after. They made you feel totally welcome and went above and beyond their approach as a letting agent. Would really recommend!
5/5
GoogleGreat agents. Always happy to help and easy to contact when needed. Highly recommend!
Dear Catherine, Thank you so much for your kind words! We're delighted to hear that you find our agents great, always ready to help, and easy to contact when needed. Your recommendation means a lot to us! Thank you :)
5/5
GoogleA very pleasant change from my previous letting agency. The process was handled with ease every step of the way. My landlord has been approachable by text and if there has been any issues, he has delt with it within the hour if possible. In addition zebralets always email us if there is going to be a viewing, so there are no unexpected surprises. Overall a very easy experience, would highly reccommend.
5/5
GoogleWaq has helped me to find my student house for 2nd year, 3rd year and 4th year now. Would massively recommend zebralets, the agents are all friendly and with them it’s really easy to find a student house that suits you!
5/5
GoogleI have been with Zebralets for the past two years in two different houses. They have been amazing at helping us find a house and showing us through the process of finalising the rental agreement. They also email us the times a potential viewing may be taking place (as we're moving out at the end of the year) to ensure it is the least inconvenient to us as possible. Definitely recommend
5/5
GoogleAlways very friendly and helpful, been with them for 3 years and there’s not a bad word to say about them. Any issues and they would resolve it rapidly. Always feel very welcomed when I go to the shop, Waq in particular has always been there to help us - always checking up and making sure my housemates and I are okay.PositiveResponsiveness, Professionalism
1/5
GoogleSuch a terrible and unprofessional company, they have no good reviews so they make fake ones. Stear clear of these used car salesmenNegativeResponsiveness, Quality, Professionalism, Value
Dear Charlotte, We are sorry to hear of your comments. Our reviews are all made by past or current tenants/ Landlords. I have checked our records and we have no details of you ever living in a property of ours? Please can i ask that you email Nottingham@zebralets.co.uk and a member of senior management will investigate this accordingly. Regards Zebralets
5/5
GoogleGreat help and service by Lewis, helping us find our second year university accommodation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
ZEBRAlets's Nottingham office has 106 reviews across 1 platform: 106 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
ZEBRAlets is rated 3.8 out of 5 across all 106 reviews, and 3.8 out of 5 on Google from 106 reviews, checked 9 October 2026.
ZEBRAlets, 16 Lenton Boulevard, Lenton, Nottingham NG7 2ES.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.