1/5
TrustpilotThe staff is very slow and rude
The staff is very slow and rude. The gentleman 'Jeff' and others are un professional, have no knowledge about any property.
Trusted Agent profile · Nottingham
William H Brown Nottingham reviews
★★★★★
1,516 reviews across 3 platforms
20 Upper Parliament Street, Nottingham, NG1 2AD, NG1 2AD
William H Brown's office in Nottingham, at 20 Upper Parliament Street, is rated 2.6 out of 5 across 1,516 reviews on three platforms, including 309 Google reviews rated 4.6.
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotWould give zero if possible- awful…
Would give zero if possible- awful company keep pestering you years after rejecting their services
1/5
TrustpilotCupel of time reporting damage fance…
Cupel of time reporting damage fance and nothing be don renting agents do not do any maintenance and landlord don't care aboutReally bad renting agent not recommend
5/5
TrustpilotVery good top agent
Very helpful go and see Charlie at the Romford shop if you want to sell your house very good agent
1/5
TrustpilotDid you know after the property…
Did you know after the property ombudsman you can complain to ARLA.We need to stop the bad service and loss of income to us individuals
1/5
TrustpilotCross Gates
Cross Gates, LeedsAbsolutely terrible experience. Phones not answered. Messages not passed on. The weekly update happened once. No vetting of people looking round. Never again.
1/5
Trustpilotwilliam h bown
roberto.duca
5/5
GoogleThank you so much to luke for helping me and my mum get the house we really wanted! Really appreciate it! Lovely guy too!
1/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
We appreciate the feedback. Please email us at review@Connellsgroup.co.uk as we’d like the chance to understand what happened.
1/5
TrustpilotNO STARS.NO STARS.NO STARS AND NO…
NO STARS.NO STARS.NO STARS AND NO COMMENT.
5/5
GoogleGreat service and Tiana helped me find the perfect flat and all went through smoothly!
5/5
GoogleBest estate agents around, most helpful and willing to listen to their clients and assist them according to their needs. Highly recommended
5/5
TrustpilotFantastic Service
I felt like a valued customer at all times whilst dealing with the staff at the Nottingham City Centre branch. Highly recommended.
1/5
TrustpilotHow I lost £3000
5/5
GoogleFantastic lettings department overall. Tiana Digva in particular was extremely efficient and professional and she always went the extra mile. Thank you
1/5
TrustpilotAVOID AVOID AVOID!!!!!
AVOID AVOID AVOID!!!!!THEY WILL TOTALLY MESS UP YOUR SALE OR PURCHASE. PLEASE READ REVIEWS HERE.
1/5
TrustpilotOne star is too much I have used and…
One star is too much I have used and had worst experience. Very poor service and very unprofessional and useless
1/5
TrustpilotAbsolute shambles of a company.
Even their complaints department can't investigate the right complaint. Need I say more? Stay clear of absolutely every department!
1/5
TrustpilotWorst company I have ever had to deal…
Worst company I have ever had to deal with. Never again. If I could I would give 0 stars.
1/5
TrustpilotNot sure how is how is this possible
Not sure how is how is this possible. Them listing properties with some offers already.
2/5
TrustpilotVery slow to respond to requests to…
Very slow to respond to requests to have changes to the tenancy agreement and not interested at all in tenants interests
5/5
TrustpilotThank you luke at the nottingham branch…
Thank you luke at the nottingham branch for helping me and my mum get the house we wanted!! Really appreciated 😁
1/5
TrustpilotAbsolute clowns of a company
Absolute clowns of a company! Stay well clear ! Strike all the way
1/5
TrustpilotVerd bad service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
