1/5
TrustpilotWilliam H Brown estate agents Rainham branch
Avoid this estate agent at all costs.. totally unprofessional from start to finish.. I rest my case!!!
Trusted Agent profile · Nottingham
William H Brown Nottingham reviews
★★★★★
1,516 reviews across 3 platforms
20 Upper Parliament Street, Nottingham, NG1 2AD, NG1 2AD
William H Brown's office in Nottingham, at 20 Upper Parliament Street, is rated 2.6 out of 5 across 1,516 reviews on three platforms, including 309 Google reviews rated 4.6.
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Trustpilot2/5
TrustpilotTried looking up a property on their…
Tried looking up a property on their site and it doesn't even recognise the name of the town! I.wont bother.
5/5
TrustpilotExcellent service
Excellent service, first class
1/5
TrustpilotHorrible horrible service
Horrible horrible service! Do not recommend.
1/5
TrustpilotWorst estate agents ever
Worst estate agents ever. All they care about is sales; not their customers. Slowest estate agent in the chain.
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
1/5
TrustpilotUtterly dreadful
Utterly dreadful. Suppose to be moving a tenant in today but William H Brown has failed to get the paperwork sorted out
1/5
TrustpilotDo not use at all
Do not use at all - they are useless !
5/5
TrustpilotI find the staff and service they…
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
TrustpilotFailed to turn up for valuation…
Failed to turn up for valuation appointment, waste of time and energy
1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
5/5
GoogleQuickly found tenants - within 10 days of meeting Danny we had tenants in! Good job.
1/5
TrustpilotSwaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
5/5
GoogleFantastic staff, very helpful, Jo from Sequence especially. She is extremely professional and efficient.
5/5
TrustpilotSuccessful purchase
All good although communication could have been more effective at times.
1/5
TrustpilotDidn’t pay our money back totally…
Didn’t pay our money back totally unsatisfied
1/5
TrustpilotSara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
1/5
TrustpilotDisgraceful company
Disgraceful company. very unprofessional and greedy company. I would never use them.
1/5
TrustpilotAbsolutely awful poor communication and…
Absolutely awful poor communication and incorrect information given on several occasions through out my purchase
1/5
TrustpilotKing's Lynn office
King's Lynn office. Incompetent and compulsive liar's
4/5
GoogleGood
Agent replied · 22 October 2025
Thanks for leaving us a great 5* review. Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotThey are a rip off company
They are a rip off company. Stay clear away from them.
5/5
GoogleFantastic service quick turn around and friendly staff Throughly recommended
1/5
TrustpilotAwful and Unprofessional.
Awful and Unprofessional.Pick any other letting agency.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
