William H Brown Nottingham reviews

★★★★★ 1/5

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William H Brown

William H Brown - Scunthorpe. Initially , friendly staff but as time elapsed it became evident they weren’t interested in my plight as a tenant. However it was only until very recently I realised that one staff member in particular considered it acceptable to make stuff up and frankly her motives in hindsight seem racist. It’s not a word I use lightly either. I would be very concerned if you were to rent a property with this company and specifically this branch. Whilst I have absolutely zero proof to validate my opinion , the overwhelming feeling I have as a result of dealing with this person’s lies isn’t going to go away in a hurry.

GamorneiOne · 29 June 2023

★★★★★ 1/5

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William Brown of Swaffham and William…

William Brown of Swaffham and William Brown Auctioneer facilitated viewings and offers behind my back after a sale was agreed with me under private treaty. They lied to me when I questioned why the advert had not been removed, assured me time and time again that the property would not be shown and that no more offers would be allowed, and finally just a few weeks before completion called me to say that they had allowed and taken a bid under "auction conditions" and that unless I met with all terms of this including being prepared to pay the auctioneer fees and giving an immediate deposit and to close within 28 days including forgoing my solicitors input ( which was already weeks in progress) I would loose the purchase. I made a formal complaint but had no concrete evidence in writing and the staff at the Swaffham branch closed ranks, lied, and said that they had never assured me that my purchase was safe. It has cost me thousands of pounds because I have had to rent now while looking for another property.

Thelma · 26 June 2023

★★★★★ 1/5

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William Brown of Swaffham and William…

William Brown of Swaffham and William Brown Auctioneer facilitated viewings and offers behind my back after a sale was agreed with me under private treaty. They lied to me when I questioned why the advert had not been removed, assured me time and time again that the property would not be shown and that no more offers would be allowed, and finally just a few weeks before completion called me to say that they had allowed and taken a bid under "auction conditions" and that unless I met with all terms of this including being prepared to pay the auctioneer fees and giving an immediate deposit and to close within 28 days including forgoing my solicitors input ( which was already weeks in progress) I would loose the purchase. I made a formal complaint but had no concrete evidence in writing and the staff at the Swaffham branch closed ranks, lied, and said that they had never assured me that my purchase was safe. It has cost me thousands of pounds because I have had to rent now while looking for another property.

Chambers · 26 June 2023

★★★★★ 1/5

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I let my property with William H Brown…

I let my property with William H Brown and have been disappointed by their service at every turn.

Nick · 9 January 2026

★★★★★ 5/5

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Hanna was my mortgage advisor.She was…

Hanna was my mortgage advisor.She was professional, friendly and very efficient and I would highly recommend her to anyone.

Richard · 16 April 2024

★★★★★ 5/5

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I highly recommend William H Brown…

I highly recommend William H Brown Stevenage. Jack Elston has made the sell of my property and move hassle free. So polite and quick to answer any questions. Thank you Jack for all you and your team have done.

Sue · 17 October 2022

★★★★★ 1/5

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Lettings yes. Property management no.

Although they managed to let out all of our properties reasonably quickly, their property management was abysmal. They gave repair work to contractors who were expensive with very poor quality work. Sometimes they were the friends and family of the staff.We had to appoint a different property management company who now is far more reliable and trustworthy.

JDev · 4 October 2024

★★★★★ 5/5

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Thank you Maisie and Jack from Ware …

Thank you Maisie and Jack from Ware for finding me a rental property, Amazing service, will be recommending this branch.

Drew · 5 March 2024

★★★★★ 1/5

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Simply avoid at all cost !!

Simply avoid at all cost !!! Inexperience is not what you want when dealing with the biggest purchase of your life. It’s cost us ☹️

Andy · 8 November 2023

★★★★★ 5/5

Google

I spoke to the Nottingham team about renting my flat out and within 2 working days they had found me some tenants! Incredible speed 👍 Tiana has been great to deal with, stepping me through the rental process and making everything really easy. 👏 …

Lucy · 26 October 2021

★★★★★ 5/5

Trustpilot

Tammy , the superstar from Scunthorpe.

We have just moved house and relocated back to the UK .Tammy from the Scunthorpe branch was simply amazing. From start to finish she was helpful, supportive and understanding. She made what could have been stressful experience a very simple and enjoyable one.Thanks Tammy , you’re a superstar.

Duncan · 5 March 2021

★★★★★ 5/5

Google

Megan Evan’s negotiated my purchase and communicated with me throughout the process- It’s a 10/10 from me. I couldn’t be happier with my experience and would highly recommend William H Brown as an estate agent. Mrs Hammond

Dianne · 29 January 2024

★★★★★ 1/5

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Over One Year for Nothing

Around one year ago, we were interested in a house and the seller A accepted our offer.Then after over half a year, almost all the procedures went through, the seller's solicitor stopped replying to our solicitor but reassured that they're sorting the last enquiry out.After one month, the estate agent contacted us that the seller declined to sell the house and the staff from the estate agent apologised quite sincerely. Someone senior from the estate agent gave some information of a similar property around the same area to us.We both found this house quite met our expectation so we expressed our interest and the house seller B accepted our offer within one week.As this house B is a no chain house, we expected the procedures can go through more quickly than last time. However, the enquiries have taken more than four months and there is still two outstanding enquiries. We did try to ask what the last two enquiries were but not getting any response.William H Brown is a liar as the house B suddenly becomes a chained property during the conveyancing process.

Alo · 19 April 2023

★★★★★ 5/5

Google

Very efficient and professional. They made a stressful experience much easier, and any problems were solved quickly.

Miesha · 4 January 2025

★★★★★ 5/5

Trustpilot

Amazing service, talented staff

Bought a property with William H Brown, my sales negotiator, Andreea Crisan was professional and helpful at all times.I could call anytime and get help or answers to my queries.Highly recommended and will definitely buy with WHB again.

Misbah · 1 September 2022

★★★★★ 1/5

Trustpilot

Harassment on another level

My wife provided my contact details to William H Brown on Rightmove when looking at a house we were interested in. When we explained our situation to them they said they would take my details off their records. 3 months on and I'm still getting weekly calls from them, even after saying under GDPR regulations I want them to remove all records they have of my personal information. I've decided now to report them to the ICO as enough is enough.

Matthew · 17 March 2023

★★★★★ 5/5

Google

William H Brown was professional and helped me with any questions I had. Kim was helpful and I was very happy with her service.

Samantha · 26 October 2023

★★★★★ 5/5

Trustpilot

Shootout to Beth Dalton

Shootout to Beth Dalton. This women can really work great i had troubles renting a house so she helped me alot! I've never seen such a kind and great person like her. Because of her my experience with Williamhbrown is awesome. She's the best worker out there. 😄

Miguel · 9 November 2020

★★★★★ 1/5

Trustpilot

Shocking

Shocking , they do not tell the truth then when we wanted to leave bullied us to threatening court action if we left , 5 people looked at our house 4 did not even have their houses on the market , would not release us from contract and then kept telling us to reduce the price after they valued it 40 odd thousand more , 4 months of hell and making the whole experience stressful and wasting our time !!!!! I have sold many houses and never had such an awful agents bar one staff member who was genuinely nice to us but still was not honest .

Susannah · 9 March 2023

★★★★★ 5/5

Google

Thank you to Luke Saunders-Osbourne (friendly, helpful and professional throughout) and also to the lovely WH Brown Team for a fabulous customer service. I could not have asked for a better estate agent to organise and help me finding this lovely apartment. Thank you for 5 Star Service.

Sven · 26 October 2020

★★★★★ 5/5

Google

I have been with them since the beginning of the year and I can say they are very professional and helpful with their services. I would definitely recommend William H Brown to all the landlords & tenants. A special thanks to Luke and Danny for their continuous support and quick turnaround.

Nick8831 · 27 October 2019

★★★★★ 1/5

Trustpilot

Avoidx100! William H Brown & Sequence Home

The entire business management is managed so poorly that I am amazed how they are still in operation. I am a landlord and used William H Brown (Sequence Home) as a lettings agency to fully manage my property. Whilst the front looks professional, but once onboarded with them, the full management services are sub-standard. They are slow in responding but when they needed the money off you - it is on time. Custom them if you want to be scammed with false promises. Even as it stands, they are withholding £200 of my money, and when I queried it, they said that it was for an unpaid inventory checkout service of £162: (i) I'd paid it with receipt as proof, and (ii) £200 vs £162 - clearly they need to pay a trip to specsavers. This has been dragging since Nov 2022 - and I don't believe I'll have the £200 back.

KHOR · 27 February 2023

★★★★★ 5/5

Google

Tiana at William H Browns was amazing best service ever and was so professional she found me a Beautiful propety everything like i wanted and dreamed of within the price range im so greatfull I recommend this agancy and this wonderful women xPositiveProfessionalism

Princessa · 26 October 2021

★★★★★ 1/5

Trustpilot

Do Not Use Bannercross William H Brown.

Do Not Use Bannercross William H Brown.I wish I’d looked at all the other reviews before going with them because the negative ones are spot on about this company.They lock you in a 20 week contract. (which is way longer than other estate agents), they do this as they aren’t the best at their job.Kate will be all nice and positive to get you to sign the contract but as soon as you do you’re in for a shock. She’s rude, she ignores emails, gets the staff to say she’s not in the office, she’s a full on liar.They will get you a few viewings and after that they will basically leave you hanging as they know you are stuck for 20 weeks.My partner rang for a way to move forward with selling my house, she was welcomed by a sarcastic, patronising Kate. My partner is 28 weeks pregnant and this upset her.Keep well away from this company if you want to sell your house, I promise you now you will regret it.I will go to the ombudsman over this and the regional manager of William h brown to get out of this contract.

Jordan · 21 February 2023