Trusted Agent profile · Nottingham
★★★★★
123 reviews across 2 platforms
5 Derby Terrace, Nottingham, NG7 1ND, NG7 1ND
Robins Estates's office in Nottingham, at 5 Derby Terrace, is rated 3.3 out of 5 across 123 reviews on two platforms, including 106 Google reviews rated 3.5.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
4/5
GoogleIt was nice working with Arjun on viewing of property and explanation of the details and near by stuff which was required to me.. thanks a lot Arjun
Hello Muralidhar, thank you for your review and your kind words. Much appreciated.
5/5
GoogleWas looking into a certain property, unfortunetly it had been taken however, had a talk with an employee named Arjun. He was very polite and informative and gave an excellent standard of customer service.
Hello Kyle, thank you for your lovely review. So sorry we could not accommodate you with your choice of property. We wish you all the best with your search and anything we can assist you in, you only have to call us. All the best Robins Estates
5/5
GoogleRecently moved out, friendly staff and great service. Highly recommend
Hello Joshua, thank you for your lovely review and glad that you have enjoyed your rental experience with Robins Estates.
1/5
GoogleVery badly managed! Very poor and delayed communication! Avoid!
Hello Melike, we have checked on our system and we do not have you as one of our tenants can you please confirm which property you are referring to so that we can look into the matter.
4/5
GoogleCommunication and response was great from Arjun Rathore, nice efficient work! Slight misunderstanding on the application forms but other than that, a swift good experience.PositiveResponsiveness, Professionalism
Hello Matt, thank you for your kind review which is appreciated. Glad everything was sorted for you promptly. All the best Robins Estates
5/5
GoogleOverall, I received good service from the friendly and helpful staff at Robins Estates. Would recommend for anyone wishing to rent a property in Nottingham.PositiveResponsiveness, Professionalism
Thank you Aly, your feedback is greatly appreciated. You've been a great tenant and we wish you all the best.
1/5
GoogleAvoid this business at all costs, Extremely stressful experience, and they are rude and not helpful whenever you call them.NegativeProfessionalism
Hello Oliver, you have reviewed us with one star but we do not know who you are and do not have your details on our system as a customer. Can you please clarify your experience so that can look into the matter.
5/5
YellHelpful
Very helpful, answered all my questions when under stress
5/5
YellHelpful and Friendly
Moved in over the weekend was running late, Robins Estates team waited for me and were really helpful and friendly. Made the move in process nice and easy.
5/5
Yellletting my property
Couldn't disagree more with previous review, absolutely brilliant service from start to finish and my experience of all staff was that they were professional attentive and delivered outstanding service, great communication and the lady who runs the company had my house let before she could even advertise it ! Brilliant thanks so much.
5/5
GoogleGreat professional service with attention to detail.PositiveResponsiveness, Quality, Professionalism
Hello Mukesh, thank you so much for your great review, which is much appreciated. Many thanks.
1/5
YellReview
Do not use this company - they will shaft you on your deposit. Not worth it! Also, accommodation was not ready for habitation; fire alarm not working, previous tenants fridge left outside in the garden for 6 months of our tenancy. Disaster.
1/5
YellRude staff, poor communication, fail to resolve problems quickly.
The woman who runs the place is very rude and disrespectful, my entire experience with the letting agency has been appalling. In my 10 years of rental experience, I have never come across any agency as poor with regards to promptly resolving uses, communicating and customer service.
5/5
YellGreat company
Great company, they have been responsible and looked after my property very well.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
YellAVOID
Rude on the phones and all round just un professional.
5/5
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5/5
GoogleProfessional
Hi, Oscar. Thank you so much for leaving us a stellar review!
5/5
GoogleRating only, no written review.
Hi, Yemisi. We appreciate the rating, and are glad we could provide you with a positive experience!
5/5
GoogleRating only, no written review.
Hi, Atheel1981. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
1/5
GoogleRating only, no written review.
Hello Adelia, we don't seem to have you down as a tenant or client can you please confirm who you are.
1/5
GoogleRating only, no written review.
Hello Ben, can you please confirm which property you are referring to as we are unable to find your name on our system.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robins Estates's Nottingham office has 123 reviews across two platforms: 106 on Google, 17 on Yell.
Robins Estates Nottingham is rated 3.3 out of 5 across all 123 reviews, and 3.5 out of 5 on Google from 106 reviews.
Robins Estates Nottingham, 5 Derby Terrace, Nottingham, NG7 1ND, NG7 1ND.
