Robert Ellis Lettings and Management Nottingham reviews

★★★★★ 5/5

Google

Ella was welcoming and professional during the viewing process. She had good knowledge about the property and answered most of the questions I had, and for the remaining ones promised to follow up. I had a good experience overall.

Bartosz · 18 August 2024

★★★★★ 5/5

Google

Chantelle made the application process simple and stress free. We were kept well informed throughout and we were approved incredibly quickly! Chantelle was on hand to answer any questions we had prior to moving in day too. Would definitely recommend. 😊 …

James · 26 June 2024

★★★★★ 5/5

Google

Thanks very much to Jai Matharu for his speedy work in finding us new tenants

Peter · 11 December 2025

★★★★★ 5/5

Google

Chantelle at Robert Ellis, Beeston Nottingham was fantastic in assisting us with our rental property, she was very polite and informative and nothing was to much trouble for her and made the process effortless for us, We would highly recommend Robert Ellis if you are either renting or purchasing property.

Marilyn · 9 January 2024

★★★★★ 5/5

Google

Robert Ellis will always be my go-to after having such a wonderful experience. A huge thank you to Daniel for always being so friendly, helpful, supportive and very professional. He made the experience so easy and on a short time. A big thank you to the rest of the team ( sorry I don’t remember all your names, since the person who showed us the house until the person we call for help when we have any problem), that are always very friendly, extremely helpful, polite and always providing a excellent customer service. I couldn’t be happier with the service and would definitely recommend and use Robert Ellis In the future.

Lisa · 24 January 2020

★★★★★ 5/5

Google

Ella is good at running an efficient viewing. They were a lot of viewings close to each other for the property I was interested in, so she let people view on their own accord, answering every question I had and professional.

Hamza · 26 June 2024

★★★★★ 5/5

Google

I’d like to thank Chantelle for her help in renting out my property. She was very helpful, professional and knowledgeable whenever I had queries or questions on the process of letting as a landlord, which I had not been through before. Thank you, Harris

Harris · 16 April 2024

★★★★★ 5/5

Google

I had a great experience with Robert Ellis letting agents. Their process is smooth and they guide you through, with quick responses to queries. Specially thanks to Lily, great at presenting the property in the best manner.

Aaliya · 18 August 2024

★★★★★ 5/5

Google

Recently moved and Hannah who we dealt with was really helpful and made the entire process stress free for us - easy to get hold off and responsive to all of our queries

Ellie · 26 March 2026

★★★★★ 5/5

Google

They work hard and do well for their customers. They can be trusted.

Jie · 11 December 2025

★★★★★ 5/5

Google

Professional service from a Property Manager Daniel. I was renting a flat. I went to view the property on 16 OCT, from the process of my application until I got the key, it just took 13 days! Very fast. Daniel is super professional, patient to wait, answered my questions friendly and fast. I will look forward their service in my duration of rental.PositiveResponsiveness, Quality, Professionalism

藍夢 · 26 August 2022

★★★★★ 5/5

Google

The property of 3 Kindlewood drive, Chilwell was shown to us today by Chantelle Bonney. Chantelle is very warm, clear in communication, quickly responsive to our questions and helpful in explaining the process of application. We were very happy with her.

Payal · 27 May 2024

★★★★★ 5/5

Google

Ella from Robert Ellis Beeston has been excellent throughout my experience of letting a property through them. She was professional and friendly throughout and got back to me straight away with any questions I had. She really has made my whole experience super easy, thank you!

Sarah · 16 February 2024

★★★★★ 5/5

Google

Niamh was incredibly helpful when we requested an online video viewing at short notice, delivering excellent information and accommodating all our requests! She has been great at chasing up our needs and keeping us in the loop for all important information. We would highly recommend Niamh as an estate agent.

Alex · 30 October 2023

★★★★★ 5/5

Google

Robert Ellis did a great job in helping us securing our flat, certainly a more smoother experience compared to some other agents/agencies we (tried to) work with previously. In particular, Daniel Burkey and Ella Peck were very helpful and proactive in arranging viewings/paperwork, and pleasantly prompt in their responses to our queries.

Kinyunn · 26 August 2023

★★★★★ 5/5

Google

Brilliant service and support from Hannah. Quick response and Patient guidance from the viewing through to a successful move in.

Chux · 15 September 2025

★★★★★ 1/5

Trustpilot

Rude & obnoxious.

DISCRIMINATORY, RUDE & IN NO RUSH TO FIND TENANTS FOR YOUR PROPERTIES. I am disabled on full PIP/ UC etc. My current overnight carer alsp works full time and happy to stand guarantor. As he doesn't contribute to my rent or utilities he can't have any tenant rights, so when my health deteriorates I will prefer to have a female carer. I have been trying to arrange a viewing on a bungalow on Beaumont drive. I have rent,/ deposit on standby, yet despite trying 7/8 times they fi ally got back to me today in a rude tone of voice, like having to ring me back was an inconvenience. She gave me a viewing time, then asked what my total household income is.. I explained my situation. & after having to work out the annual income of my carer, and myself, she flatly told me that the required annual income for tenants was (a figure about £200 more than my annual income). I said "oh ok" to which she replied 'bye'before hanging up. I worked in property management and know that specifications such as that should be clearly advertised on their website, and should be outlined when advertising the property....They obviously werent happy with the fact I complained about repeatedly being ignored, & asked if the landlord is aware how hard their agent is trying to drive potentially tenants away. My rent would have been paid by the council due to my degenerative disability, & the fact I currently live in a 1st floor maisonette with 2 flights of stairs to face every fay of the week. I will NEVER Deal with Robert Ellis again.

Emma · 19 September 2024

★★★★★ 5/5

Google

Chantelle Bonney has been absolutely phenomenal throughout referencing period until I had confirmation I could move into the property. She kept me posted via mail, phone call and in person. Keep up the good work mi duck!

GLORIA · 26 June 2024

★★★★★ 1/5

Trustpilot

Poor customer service…

I called the Arnold office to make an appointment to see one of the flat in NG7 area. It was tenanted flat. I had a conversation with Meghan. She was not kind enough to get a good impression of her. She had "take it or leave it" attitude. She said she would call the tenant in the flat for an appointment to view the property and never called back. What a rubbish customer service.

Metin · 16 December 2024

★★★★★ 5/5

Google

Ella was on time, very pleasant, explained who she was and was available for questions if needed, the photos and description of the property were very true to form, Ella was very approachable and helpful.

Linton · 26 July 2024

★★★★★ 5/5

Google

Ella was very helpful at the property and happy to answer any questions. She was also able to speed up the application process with some useful advice on transferring forms from one property to another

Ewan · 26 July 2024

★★★★★ 5/5

Google

I have been through the rental process recently via Robert Ellis in Beeston. The process was fast and professional. Big thank you to Chantelle who helped me with any requests promptly. Great experience overall.

Mark · 11 August 2024

★★★★★ 5/5

Google

I dealt with Ella this afternoon when she showed us a property in Hockley in Nottingham City. Found her to be very professional and Friendly and would highly recommend her as an Agent.

Marcus · 21 August 2024

★★★★★ 5/5

Google

Chantelle was really helpful, when i approach Robert Ellis to add me in my wife Tenancy Agreement.she is always ready to any help regardless of her busy time.I am very great full and happy to send this review.

Nithin · 16 May 2024