Trusted Agent profile · Nottingham
★★★★★
560 reviews across 2 platforms
130 High Road, Beeston, Nottingham, NG9 2LN
Robert Ellis Lettings and Management's office in Nottingham, at 130 High Road, is rated 4.9 out of 5 across 560 reviews on two platforms, including 543 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Robert Ellis Lettings and Management, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,315th of 18,569 UK offices
Top 8%
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleChantelle at Robert Ellis, Beeston Nottingham was fantastic in assisting us with our rental property, she was very polite and informative and nothing was to much trouble for her and made the process effortless for us, We would highly recommend Robert Ellis if you are either renting or purchasing property.
5/5
GoogleRobert Ellis will always be my go-to after having such a wonderful experience. A huge thank you to Daniel for always being so friendly, helpful, supportive and very professional. He made the experience so easy and on a short time. A big thank you to the rest of the team ( sorry I don’t remember all your names, since the person who showed us the house until the person we call for help when we have any problem), that are always very friendly, extremely helpful, polite and always providing a excellent customer service. I couldn’t be happier with the service and would definitely recommend and use Robert Ellis In the future.
5/5
GoogleElla is good at running an efficient viewing. They were a lot of viewings close to each other for the property I was interested in, so she let people view on their own accord, answering every question I had and professional.
5/5
GoogleRecently moved and Hannah who we dealt with was really helpful and made the entire process stress free for us - easy to get hold off and responsive to all of our queries
5/5
GoogleI’d like to thank Chantelle for her help in renting out my property. She was very helpful, professional and knowledgeable whenever I had queries or questions on the process of letting as a landlord, which I had not been through before. Thank you, Harris
5/5
GoogleI had a great experience with Robert Ellis letting agents. Their process is smooth and they guide you through, with quick responses to queries. Specially thanks to Lily, great at presenting the property in the best manner.
5/5
GoogleThey work hard and do well for their customers. They can be trusted.
Really appreciate your 5-star rating, Jie Li. It's encouraging to know that Robert Ellis Letting Agents - Beeston met your expectations. Your feedback is invaluable to us. Robert Ellis Letting Agents - Beeston
5/5
GoogleProfessional service from a Property Manager Daniel. I was renting a flat. I went to view the property on 16 OCT, from the process of my application until I got the key, it just took 13 days! Very fast. Daniel is super professional, patient to wait, answered my questions friendly and fast. I will look forward their service in my duration of rental.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe property of 3 Kindlewood drive, Chilwell was shown to us today by Chantelle Bonney. Chantelle is very warm, clear in communication, quickly responsive to our questions and helpful in explaining the process of application. We were very happy with her.
5/5
GoogleElla from Robert Ellis Beeston has been excellent throughout my experience of letting a property through them. She was professional and friendly throughout and got back to me straight away with any questions I had. She really has made my whole experience super easy, thank you!
5/5
GoogleNiamh was incredibly helpful when we requested an online video viewing at short notice, delivering excellent information and accommodating all our requests! She has been great at chasing up our needs and keeping us in the loop for all important information. We would highly recommend Niamh as an estate agent.
5/5
GoogleRobert Ellis did a great job in helping us securing our flat, certainly a more smoother experience compared to some other agents/agencies we (tried to) work with previously. In particular, Daniel Burkey and Ella Peck were very helpful and proactive in arranging viewings/paperwork, and pleasantly prompt in their responses to our queries.
5/5
GoogleBrilliant service and support from Hannah. Quick response and Patient guidance from the viewing through to a successful move in.
So pleased to receive your 5-star review for Robert Ellis Letting Agents - Beeston. Your satisfaction means a lot to us, and we're grateful for your support. Looking forward to continuing to meet your expectations. Thank you! Robert Ellis Letting Agents - Beeston
1/5
TrustpilotRude & obnoxious.
DISCRIMINATORY, RUDE & IN NO RUSH TO FIND TENANTS FOR YOUR PROPERTIES. I am disabled on full PIP/ UC etc. My current overnight carer alsp works full time and happy to stand guarantor. As he doesn't contribute to my rent or utilities he can't have any tenant rights, so when my health deteriorates I will prefer to have a female carer. I have been trying to arrange a viewing on a bungalow on Beaumont drive. I have rent,/ deposit on standby, yet despite trying 7/8 times they fi ally got back to me today in a rude tone of voice, like having to ring me back was an inconvenience. She gave me a viewing time, then asked what my total household income is.. I explained my situation. & after having to work out the annual income of my carer, and myself, she flatly told me that the required annual income for tenants was (a figure about £200 more than my annual income). I said "oh ok" to which she replied 'bye'before hanging up. I worked in property management and know that specifications such as that should be clearly advertised on their website, and should be outlined when advertising the property....They obviously werent happy with the fact I complained about repeatedly being ignored, & asked if the landlord is aware how hard their agent is trying to drive potentially tenants away. My rent would have been paid by the council due to my degenerative disability, & the fact I currently live in a 1st floor maisonette with 2 flights of stairs to face every fay of the week. I will NEVER Deal with Robert Ellis again.
5/5
GoogleChantelle Bonney has been absolutely phenomenal throughout referencing period until I had confirmation I could move into the property. She kept me posted via mail, phone call and in person. Keep up the good work mi duck!
5/5
GoogleElla was on time, very pleasant, explained who she was and was available for questions if needed, the photos and description of the property were very true to form, Ella was very approachable and helpful.
5/5
GoogleElla was very helpful at the property and happy to answer any questions. She was also able to speed up the application process with some useful advice on transferring forms from one property to another
5/5
GoogleI have been through the rental process recently via Robert Ellis in Beeston. The process was fast and professional. Big thank you to Chantelle who helped me with any requests promptly. Great experience overall.
5/5
GoogleI dealt with Ella this afternoon when she showed us a property in Hockley in Nottingham City. Found her to be very professional and Friendly and would highly recommend her as an Agent.
5/5
GoogleChantelle was really helpful, when i approach Robert Ellis to add me in my wife Tenancy Agreement.she is always ready to any help regardless of her busy time.I am very great full and happy to send this review.
5/5
GoogleIt was a really good experience working with Ryan Troth-Humphreys from Repair team. He helps me a lot as well as his quick and nice arrangement. I really appreciate, thanks Ryan.
5/5
GoogleOne of the finest letting agents establishments to grace this earth all staff are extremely friendly helpful and make you feel comfortable and that you are in the right hands would strongly recommend this to anybody who is in need of any service that they offer
Dear Matt Smith, Thank you for your exceptional review. We are delighted to hear that your experience with Robert Ellis Letting Agents Beeston has been so positive and that you found our staff to be friendly and helpful. Your recommendation means a great deal to us, and we are pleased to have made you feel comfortable and well-supported. Your feedback encourages us to continue providing outstanding service. Robert Ellis Letting Agents Beeston
5/5
GoogleVery professional and welcoming staff. I had a property viewing with a letting agent called Ella. She is so competent and above all super friendly and approachable. She has provided all the little details I was going to ask with the intro she gave as soon as I entered the property, and also answered any follow on questions I had about the property to perfection. We are super grateful to Lila for the way she handled our application, referencing process and move in. She was super helpful and her service delivery and warmness were first class.
5/5
GoogleHad a great experience today all thanks to Ella. We first enquired about a property that wasn’t suitable for dogs but Ella took the time to find a property suitable for our needs and let us view it same day. Very helpful and kind! Kind Regards, Grant and Holly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Ellis Lettings and Management's Nottingham office has 560 reviews across two platforms: 543 on Google, 17 on Trustpilot (across the whole business).
Robert Ellis Lettings and Management Nottingham is rated 4.9 out of 5 across all 560 reviews, and 4.9 out of 5 on Google from 543 reviews.
Yes. In The Trusted Agent 2026 awards: Robert Ellis Lettings and Management, Nottingham won Trusted Agent.
Robert Ellis Lettings and Management Nottingham, 130 High Road, Beeston, Nottingham, NG9 2LN.
