Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad great experience with Robert Ellis all the way through our sale and purchase. Very helpful and accommodating team. They worked extremely hard to get our chain to completion. I would highly recommend them. Special thanks to Beth, who was amazing in getting all the problems sorted.
Olena · 29 September 2023
Agent replied · 26 October 2024
Dear Olena Gray,
Thank you for your kind words and for rating us a 5-star review. We are thrilled to hear that you had a great experience with us during your sale and purchase. Our team strives to provide exceptional service, and we are pleased to know that Beth and the rest of the team met your expectations. Your recommendation is highly valued.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleThroughout the house letting process, Scarlet Hutchings was incredibly communicative, she promptly answered calls and emails, keeping us informed about every stages and help us to get the property in really short time period, solve every problems we are facing after moved
Walker · 25 May 2025
★★★★★ 5/5
GoogleExcellent experience Louise was friendly helpful & informative
Super · 9 April 2026
★★★★★ 5/5
GoogleAnother fab quick and efficient inspection from Helene. Always nice to touch base with her in case we need to discuss property issues.Thankyou.
Zanny · 16 April 2026
Agent replied · 16 April 2026
Dear Zanny Blake,
Thank you for your outstanding review and for being a loyal customer of Robert Ellis Estate Agents and Lettings, Stapleford for the past seven years. We are delighted to hear your experience with our team has been brilliant and efficient. Helene is thrilled to have made your recent inspection quick and pleasant. We are pleased to have promptly arranged the update for your smoke alarms. Looking forward to many more years of serving you.
Warm regards,
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleJust recently purchased the most amazing house from Robert Ellis in Stapleford. Highly recommend, brilliant from start to finish, really happy with the service provided. Special thanks to Debbie Marlow. 10/10
Luke · 25 July 2024
Agent replied · 26 October 2024
Dear Luke Gibbons,
Thank you for your outstanding 5-star review. We are thrilled to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford met your expectations. Your positive feedback is highly valued and motivates our team to continue delivering exceptional service. We greatly appreciate your support and look forward to assisting you with any future needs.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleAlex was so helpful and professional that she really did go the extra mile to help me with a lettings property. Nothing was too much trouble for her; she was always at the other end of the phone if I needed help or
information. I just wish the property had been so far out of my distance zone.PositiveQuality
Bev · 25 August 2022
Agent replied · 26 October 2024
Dear Bev Neale,
Thank you for your glowing 5-star review. We are thrilled to hear that Alex provided exceptional service, going above and beyond to assist you with your lettings property. We take great pride in our team's professionalism and dedication, and it is wonderful to know this positively impacted your experience. Your kind words are truly appreciated and motivate us to continue delivering excellence.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleGood property, the staff Louise Jowett was very helpful.
Mbachu · 26 March 2026
★★★★★ 5/5
GoogleA super friendly and efficient team, always happy to help, in my case Lorraine was the light that lead me through the sometimes, long and dark tunnel of selling my house.
Her helpful and friendly nature got me through to my goal.
Would recommend 100%
Bimblebamble · 29 September 2023
Agent replied · 26 October 2024
Dear Bimblebamble,
Thank you for your glowing review of Robert Ellis Estate Agents & Lettings Stapleford. We are thrilled to hear about your positive experience with our team. Lorraine is truly dedicated to guiding our clients through the process, and your kind words affirm the commitment we strive for daily. Your recommendation is greatly appreciated and inspires us to continue delivering exceptional service.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleHelene Sutton was extremely professional and very friendly. She picked up on some issues and sorted them straight away, thanks Helene!
Lynn · 17 December 2024
Agent replied · 24 December 2024
Dear Lynn Baker,
Thank you for your glowing 5-star review! We are thrilled to hear about your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Your kind words inspire our team to continue delivering exceptional service. We greatly value your trust in our services and look forward to assisting you again in the future.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleWe had the pleasure of having a viewing with Ryan, who showed us around a property. He was incredibly helpful and answered all our questions going above and beyond to share his expertise on the area. Would highly recommend the service and professionalism of this firm and their staff as our experience was great!
TJ · 16 April 2026
★★★★★ 5/5
GoogleWe cannot thank Lorraine, Beth & Nathan enough for all their help when selling our house. They were fantastic kept us up to date with everything that was happening we will definitely use them again in the future and also recommend them to family & friends
Claire · 25 August 2023
Agent replied · 26 October 2024
Dear Claire Gospel,
Thank you for your outstanding review and kind words about Lorraine, Beth, and Nathan. We're thrilled to know they provided exceptional service during the sale of your house. Your recommendation to family and friends and your decision to choose us again in the future means a great deal to us. We remain committed to offering the highest level of service to all our clients.
Best regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleThanks to Lorraine Boothman for her support in helping me to purchase my new home. She was brilliant in pushing things forward and making the process smoother for me. Communication was excellent. Thanks to her guidance and support. I will definitely consider Robert Ellis in future!!!
Joy · 25 August 2023
Agent replied · 26 October 2024
Dear Joy M. Dube,
Thank you for your outstanding review. We are delighted to hear about your positive experience with Lorraine Boothman. Ensuring efficient communication and support is central to our mission, and we are pleased she made your home purchase smoother. Your kind words will be shared with Lorraine and our team. We appreciate your trust in Robert Ellis and look forward to assisting you in the future.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleWe’ve been with Wendy and her team at the Stapleford office for a few years. We’ve always appreciated their professionalism and guidance. We (well Wendy and her team) re-let one of our properties during the pandemic. Everything went smoothly and we were kept informed. Excellent service as normal for both us and the tenant.
Thank you again for all your help.PositiveResponsiveness, Quality, Professionalism, Value
Alan · 25 August 2021
Agent replied · 26 October 2024
Dear Alan Thompson,
Thank you for your glowing review. We are thrilled to hear about your positive experiences with Wendy and her team at the Stapleford office. It's rewarding to know that their professionalism and guidance have met your expectations, particularly during challenging times like the pandemic. Your acknowledgment of our service motivates us to continue delivering the best for both landlords and tenants.
Kind regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLouise was very helpful and polite
Debbie · 12 April 2026
★★★★★ 5/5
GoogleWe have dealt with Beth at the stapleford branch a number of times and she is excellent and very helpful.
Grace · 10 December 2024
Agent replied · 24 December 2024
Dear Grace Foster,
Thank you for your stellar 5-star review! We are delighted to know you had a positive experience with us at Robert Ellis Estate Agents & Lettings Stapleford. Your feedback motivates our team to continually deliver exceptional service. We appreciate your trust and look forward to assisting you again in the future.
Best regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleReally helpful and friendly. Debbie was always very understanding and excellent at communicating and keeping us up to date with everything as it progressed :)
Campbell · 26 September 2024
Agent replied · 26 October 2024
Dear Campbell Menzies,
We are truly delighted to receive your exceptional 5-star review. Our team at Robert Ellis Estate Agents & Lettings Stapleford is committed to providing the highest level of service possible, and your feedback motivates us to continue striving for excellence. Thank you for choosing us and sharing your positive experience.
Best Regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
TrustpilotWe have recently sold with Robert Ellis…
We have recently sold with Robert Ellis long Eaton branch, the service as always was excellent, all of the team are very professional, we have Mark guiding us through valuations and Caroline dealing with the sale, always keeping us up to date with progress.
The team at Long Eaton are a pleasure to work with.
Thank you Caroline for doing a fab job as always.
Lisa Fretwell.
Lisa · 24 March 2024
★★★★★ 5/5
GoogleFantastic experience selling through Robert Ellis. Wouldn't hesitate recommending them to friends and family. Extremely on the ball and very quick to come back to us / pass information on. Thank you to Beth especially for making the process so easy for us!
Zoe · 25 August 2023
Agent replied · 26 October 2024
Dear Zoe Domleo,
Thank you for sharing your fantastic experience with Robert Ellis Estate Agents & Lettings Stapleford. We're delighted to hear that our team, particularly Beth, exceeded your expectations in facilitating your selling process efficiently. Your recommendation to friends and family is the highest compliment we could receive, and we truly appreciate your kind words. We look forward to assisting you with any future needs you may have.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleExcellent customer service from the valuation throughout to the completion of sale. Very competent and professional. Best experience with a property sale to to date, highly recommended. Massive thank you to Lorraine for being helpful, communicating progress regularly and being a superstar! X
Katherine · 25 August 2023
Agent replied · 26 October 2024
Dear Katherine Lorek-Wallace,
Thank you for your glowing review. We are delighted to hear that you found our customer service excellent throughout your property sale journey. Your kind words especially about Lorraine's efforts are greatly appreciated and will be shared with the team. Our commitment to professionalism and communication remains steadfast. We are thrilled to have provided your best property sale experience to date.
Warmest regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
TrustpilotRented Propery Inspection …
Had my 6mthly inspection on the property I rent through Robert Ellis Stapleford .Ryan was punctual and professional but also friendly and helpful . He is a great asset to his company . Thankyou
Mrs · 3 July 2025
★★★★★ 5/5
GoogleCouldn't have asked for better , booked a viewing and was shown around by a lovely lady called Helene who was informative and helpful . I applied for the rental property and was kept up to date with each step by a lady called Mags the whole process was smooth and I am now moved in and love my new home .
I would recommend Robert Ellis in Stapleford as they have been wonderful . Also a mention for Daniel the young man who sorted my inventory and I met when sorting meter readings .
Thank you so much to the entire team .
Linda · 26 April 2024
Agent replied · 26 October 2024
Dear Linda Thorpe,
Thank you for your exceptional review. We're delighted to hear about your positive experience with Helene, Mags, and Daniel, and that the entire process was smooth and efficient. It's wonderful that you are enjoying your new home. We strive to ensure every client feels supported throughout their journey with us. Your recommendation is invaluable, and we're grateful for your kind words.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLovely experience so far. Helene is friendly and helpful, replied email swiftly. Things are going pretty smoothly.
Crystal · 10 December 2024
Agent replied · 24 December 2024
Dear Crystal Yip,
Thank you for awarding us a 5-star review. Your positive feedback is greatly appreciated and it encourages our team to maintain the high standards of service we strive for. We are thrilled to have met your expectations and look forward to assisting you again in the future. Your support is invaluable to us.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI want to take a moment to express my gratitude for Helene Sutton’s exceptional support during my recent house rental process. From the initial viewings to successfully securing the rental, her efforts were invaluable. I appreciate her professionalism and patience, especially when navigating the time-sensitive negotiations with the landlord. Despite multiple follow-ups from my side, Helene remained calm and dedicated, which ultimately led to a successful outcome.
沫木 · 29 October 2024
Agent replied · 12 November 2024
Thank you so much for your kind feedback about your experience with Helene Sutton! We’re thrilled to hear that her exceptional support made a positive impact during your house rental process. Helene always aims to provide a professional and patient service, especially during time-sensitive situations, and we’re so pleased that her dedication helped secure a successful outcome for you.
We appreciate you taking the time to share your experience, and we wish you all the best in your new rental home! If there’s anything else you need, please don’t hesitate to reach out.
★★★★★ 5/5
GoogleHad a great experience from being shown houses to speed of tenant checks and overall professionalism dealing with Helene and the team at Stapleford.
Albert · 27 July 2024
Agent replied · 26 October 2024
Dear Albert,
Thank you for your exceptional five-star review. We are thrilled to hear about your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Your feedback is invaluable and inspires our team to continue providing outstanding service. We are delighted to have met your expectations and appreciate your support.
Robert Ellis Estate Agents & Lettings Stapleford
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