Robert Ellis Commercial Nottingham reviews

★★★★★ 5/5

Google

I would like to recognise the hard work by the staff of Robert Ellis and thank them for their hard work and good humour. Over the years I and my husband have had many dealings with the company and the staff are without fail personable and professional. Millie has recently worked hard on my behalf with regards to a tenancy and is currently working on another for a family member and she has been and continues to be both professional and a pleasure to liaise with. Many thanks to Millie and all of her colleagues.

Rachel · 25 August 2022

★★★★★ 5/5

Google

I would like to say a massive thank you to Wendy West and Millie Sutton from Robert Ellis Lettings in Stapleford Nottingham. I have a couple of properties that until recently were managed by a Leading national letting agency. The service received from them was unknowingly poor. I say unknowingly because I had no experience of any other letting agency. I decided that I would shop around to see what other letting agencies had to offer. I knew of Robert Ellis Ltd and so made an initial enquiry. I was introduced to both Wendy and Millie who came to take photos in preparation to market a flat that had just become empty. The personal service was second to none. I immediately was made to feel valued and not just another number or client. From then on I knew I was in good hands. My flat was marketed within hours of their visit, and the public interest was phenomenal. Wendy and Millie kept in contact with me about the viewings on a daily basis along with helpful advice. I did feel like Wendy and Millie were very professional yet quite personable which was so valued and a shining example to Robert Ellis Ltd. Unlike my previous letting agents, I feel so secure knowing that Robert Ellis Ltd will be a partner and have an honest interest in my properties and not just out to make a 'quick buck'. I would highly recommend Robert Ellis Ltd not just for lettings management but also for your house sale for which I have already had the pleasure of doing business with recently. So again a really MASSIVE THANK YOU to Wendy and Millie for the effort put in and the service you provide which is second to none.

Michael · 25 August 2022

★★★★★ 5/5

Google

I have to give a huge thank you to Claire Greensmith, Paul Sweeney and all the whole Stapleford office - they’ve been a pleasure to deal with from trying to find a property through to the sale of our house. Claire in particular has been meticulous in her customer service, making sure we’ve been kept in the loop every step of the way, going above and beyond to make sure we have everything we need for a smooth running sale. We’ve had a few bumps along the way (through no fault of Robert Ellis) but the work ethic from the whole Stapleford branch has been exceptional. Communication has been amazing, if I’ve not been able to get in touch I can guarantee I will hear back from someone very quickly; every one involved has been incredibly personable. I don’t wish to move house again any time soon but I’d stick with Robert Ellis every time and encourage anyone to use them. Thank you so much for all of your professionalism and for making our sale an easy one!

C · 25 August 2022

★★★★★ 5/5

Google

It was a long excruciating three months of viewing over 20 properties and wasn't able to secure any untill I found Robert Ellis, sincerely they looked too good to be true from the beginning because most of the properties listed on their website are actually really lovely properties. Millie was the person assigned to me on this journey and she did a fantastic job in ensuring that I secured a really nice property. She was very quick to respond and a very good intermediary with the house owner. I will recommend their service every time.

Damilola · 25 August 2022

★★★★★ 5/5

Google

We have recently moved in to a rented property through Robert Ellis. Highly recommend Millie from the Stapleford branch - she handled the whole process. She worked both quickly and professionally. Within just a few weeks we were in the property and we really couldn’t be happier. We couldn’t be more thankful for the amount of time and effort Millie has given us. I trust that any issues will be resolved in a timely manner which allows us to live here at ease. Thank you so much!

Tiegan · 25 August 2022

★★★★★ 5/5

Google

We recently sold our property and purchased our new house all through Robert Ellis - Stapleford branch. Nathan was so helpful with putting our house on the market and helping us find the property we wanted. We dealt with Debbie from then on and she was amazing. She kept us in the loop constantly and was always on the other end of the phone to answer any of our queries. I couldn't recommend her enough. Would definitely use Robert Ellis again in the future.

Rachael · 25 August 2022

★★★★★ 5/5

Google

Helene Sutton was fab - really professional and polite! Checked everything was in working order and that we did not have any issues. Stress free inspection - thank you!

Sportybella1 · 9 April 2026

★★★★★ 5/5

Google

Good professional and friendly local estate agents...excellent advertising of our property at an achievable asking price...from asking Robert Ellis to do a survey to completion of sale I cannot fault them. Paul Sweeney and his team kept us informed at every stage of the process. Debbie Marlow was our point of contact, she was very helpful in advising and guiding us on every part of the house sale.

Paul · 25 August 2023

★★★★★ 5/5

Google

I had a wonderful experience working with Robert Ellis. They were professional, efficient and responsive to all my questions and requests. Mags was especially helpful and friendly throughout the process. She went above and beyond to make sure I was satisfied with the outcome. I highly recommend Robert Ellis to anyone looking for quality service and results. Thank you Mags and Robert Ellis for your excellent work! 👏

Tamim · 25 August 2023

★★★★★ 5/5

Google

I recently moved into my rental through Robert Ellis Stapleford, the team have all been friendly and professional throughout the process. A big thank you to Mags for assisting me with the application process and to Ryan for his quick response to my maintenance issue. Great experience so far and happy to be in my new home.

Kerri · 26 April 2024

★★★★★ 1/5

Yell

Bad agent

I had a 10:00 am viewing at Nester Street, NG9 2AT and waited near the entrance/parking on time. I called at 10:05 am and was told to wait. By 10:22 am, no one had contacted me. When the agent arrived, she was rude, claiming she had tried calling me but no one had called at all, asked if I didn’t know where to go, and repeatedly said I should have known. The viewing was rushed, and I felt very uncomfortable and unwelcome. I will not use this agency again. I was really excited to view didn't expect this from them.

AnneK-215 · 12 March 2026

★★★★★ 5/5

Google

Ryan has been lovely to from the first viewing right up to the first inspection. Everything about getting my tenancy agreed has been smooth and easy. Thanks so much.

Nicola · 2 April 2026

★★★★★ 5/5

Google

Highly recommend Ryan! He is extremely punctual, professional, and thorough. He made our first house inspection stress-free and was very helpful with all our questions and findings. Great service

Ryanna · 2 April 2026

★★★★★ 5/5

Google

Ryan was excellent at his job, knew the property very well and answered all questions meticulously. Very helpful with the application process. Highly recommend, great estate agent company.

Jean-Philippe · 9 April 2026

★★★★★ 5/5

Google

Great service, Ryan Troth-Humphreys was the person I dealt with through application and any enquires. He was very helpful and always quick to respond. Well spoken and informative.

Dale · 2 April 2026

★★★★★ 5/5

Google

We had a great experience moving with Robert Ellis - as first time buyers they were really helpful explaining everything to us and giving us help through their mortgage advisors. Debbie was so kind over the phone every time and understood our situation, helping us through every step. Couldn’t recommend them more.

Sarah · 25 June 2024

★★★★★ 5/5

Google

Thank you Debbie Marlow and the team at Robert Ellis for a great service with selling and buying our new bungalow. Your patience and understanding with all my inquires was brilliant. Not intending to move again...but know who I'd come to if we did. Many thanks.

Sandra · 26 September 2024

★★★★★ 5/5

Trustpilot

I contacted Robert Ellis Estate Agents…

I contacted Robert Ellis Estate Agents in Long Eaton, Nottingham to arrange valuations for my uncle’s properties and was really happy with how everything was handled. The reason behind the valuations is unfortunate, so it meant a lot that the process was straightforward and stress free all the way from start to finish. I initially spoke with Freya, she was helpful, courteous and patient as I explained the reason behind everything. Freya arranged the valuation appointments in an efficient and professional way, everything was arranged without any stress, which I really appreciated. The valuation was carried out by Mike, who was very professional in the way he came across, the way he dressed, and with his many years of knowledge. We found him very easy to talk to and willing to go that extra mile if needed. While chatting I think he mentioned having about 30 years of experience, and it honestly showed. He arrived well prepared, took his time explaining things clearly, and didn’t rush any of the three consecutive appointments. The information he gave was detailed but easy to understand, which was useful when explaining things to my uncle. The reports were sent through quickly with detailed information in each. They covered everything we needed, and nothing felt missing or overlooked. Overall, everyone I dealt with was friendly, professional and made a potentially stressful situation feel a lot easier. It’s clear the team take pride in what they do, and I can see why this branch has such a good reputation in the Long Eaton area. Thank you to the whole team.

John · 22 February 2026

★★★★★ 5/5

Google

Highly recommend Millie from the Stapleford branch - she has been nothing short of brilliant for us… helping us navigate the letting process in a competitive world. She has kept us up to date throughout and been nothing but helpful and professional to every email query we’ve probably bombarded her with. So appreciative of the time and effort she’s put in for us and would recommend seeking her out for support if looking to rent locally.

Katy · 25 August 2022

★★★★★ 5/5

Google

Louise Jowett Today Louise was very informative regarding the property we viewed. She was also very helpful informing us of other properties in the area.

Kerrie · 9 April 2026

★★★★★ 5/5

Google

I was assisted by Louise Jowett who was lovely and super helpful! She kindly answered all ours questions and showed us all around. Thanks Louise!

Estefano · 9 April 2026

★★★★★ 5/5

Google

Friendly professional service, good communication and a smooth process to market and sell my Mum’s house. Thanks to Lorraine for keeping us informed and updated as the sale progressed. Would definitely recommend to others and would use Robert Ellis again in the future should the need ever arise. Thank you again to the Stapleford office team.

Elizabeth · 27 January 2024

★★★★★ 5/5

Google

Brilliant service all round, ours was a bereavement sale which had a lot of emotion attached yo it. From the minute we instructed we were kept fully informed & nothing was to much trouble. Debbie has been a shoulder to lean on in some very sad times. Thankyou to the whole team, you've been brilliant. Highly recommend Robert Ellis Stapleford xx

Karen · 29 September 2023

★★★★★ 5/5

Google

Two months ago I applied to rent a property with Robert Ellis Stapleford office however I didn't get the property I initially applied for, but many thanks to Millie who offered me a much better property than the one I missed. She and the team were prompt and efficient to effect a fast move into the property. Robert Ellis Stapleford, you rock!!

Comfort · 25 August 2023