Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently purchased a house with Robert Ellis. They couldn't have been more helpful. Debbie is a star and went above and beyond during the stressful period. She was a great communicator, and provided clear instructions for us first time buyers. We also received a surprise, of lovely treats and vouchers for moving in when we collected the keys. To top it all off, Debbie then rang to check the next day to see if we were okay in the house. Thank you to everyone at Robert Ellis that helped us, especially Debbie.
Mayo · 25 August 2023
Agent replied · 26 October 2024
Dear Mayo Hacking,
Thank you for sharing your wonderful experience with us! We are thrilled to hear that Debbie and our team made your first home-buying journey seamless and enjoyable. Your satisfaction is our top priority, and it's gratifying to know we could support you during this important milestone. We are delighted you appreciated the moving-in treats and our follow-up. Your kind words inspire us to continue delivering exceptional service.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI have used Robert Ellis in the past to both sell my house, and buy my current house and I have always found them both professional and friendly, so I didn’t hesitate to use them again when I lost my Dad and needed to sell his house. Nathan and Lorraine were brilliant, nothing was too much trouble.
They did all the viewings and the house sold quickly. Unfortunately, the purchaser pulled out due to personal issues close to completion, but the house went back on the market the next day and another buyer was found.
I was kept well informed of progress and developments throughout the long process.
I would recommend them if you are moving home.
Kay · 25 August 2023
Agent replied · 26 October 2024
Dear Kay Fowler,
Thank you sincerely for your generous five-star review. We are honored by your continued trust in Robert Ellis Estate Agents & Lettings Stapleford for your property needs. Our team, including Nathan and Lorraine, is dedicated to providing professional and friendly service, and it is gratifying to know their efforts were appreciated. We are delighted to have aided in the successful sale of your father's house and appreciate your recommendation.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleTomorrow I collect my keys for my first ever home.
Would like to say a huge thank you to Millie Sutton who has been fantastic from start to finish.
She’s kept me informed throughout the process and it’s probably been the easiest transaction of my life, not to mention she’s super lovely and nothing has really ever been to much of an ask.
Thank you again Millie for making this as easy as possible.
Hope you have a lovely holiday
Shannon · 25 August 2023
Agent replied · 26 October 2024
Dear Shannon Hallam,
Thank you for your generous five-star review. We are delighted to hear about your positive experience with us. Millie Sutton exemplifies our commitment to customer service excellence, and we are thrilled she made your home-buying journey smooth and enjoyable. Your feedback is truly appreciated, and we wish you every happiness in your new home.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleWe have just sold our home through Robert Ellis Stapleford (and bought with Robert Ellis Beeston - also super helpful!). The valuation of our home from Robert Ellis seemed significantly more informed than the other estate agents we invited for a valuation, and they clearly had a good understanding of the local market. Prior to the photos, we were in the final stages of our renovation, and Nathan (the valuer) gave good advice on what was important to complete, and what things would not be worth the effort of doing. The photos and advert were of a high quality, and it was good to have the 3d view on offer for potential buyers (we certainly found this very useful when looking at properties to buy). We sold the house within a week of the advert being published, for a price we were very happy with, and Robert Ellis liaised effectively with potential buyers throughout. Once we’d accepted an offer, our sale was handled by Lorraine. She was fantastic throughout the process - she kept us updated on developments and helped move things along with our buyers’ solicitors when things were not progressing as they should. She was very responsive, and was an excellent source of advice and overall we felt in safe hands throughout the process. Staff members clearly have a strong understanding of the area, the staff are all friendly and helpful, and we wouldn’t hesitate to recommend them. Thank you Lorraine, Claire, Nathan and the rest of team!
Peter · 25 August 2023
Agent replied · 26 October 2024
Dear Peter Stephenson,
Thank you very much for your wonderful review. We greatly appreciate your kind words about our team at Robert Ellis Stapleford and Beeston. It’s fantastic to hear that Nathan's valuation insights and Lorraine’s exceptional handling of your sale ensured a smooth and efficient process. Your trust and satisfaction are our top priorities, and we're thrilled to have met your expectations. Thank you for recommending us.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI have recently sold a bungalow with Robert Ellis Stapleford. It was valued by Nathan at a price I was happy with. Catherine took photos and the sales leaflet was produced which was well presented. Nathan gave me good advice on what and what not to do.
There were two very interested parties within a week who both offered the full amount. I opted for the one with no chain, but felt sorry for the others though!
On accepting the offer the sale was handled by Debbie Marlow who was great throughout the process. She updated me regularly and liased with my solicitors as required. Debbie also helped me with paperwork from my solicitors which was a big help.
I wouldn't hesitate to recommend Robert Ellis Stapleford and all the team.
Anthony · 25 August 2023
Agent replied · 26 October 2024
Thank you, Anthony Cantrill, for your outstanding 5-star review. We are thrilled to hear about your successful experience with Robert Ellis Estate Agents & Lettings Stapleford. Our team, including Nathan, Catherine, and Debbie, is dedicated to providing exceptional service, and it’s gratifying to know their efforts made your bungalow sale smooth and efficient. Your kind words and recommendation are greatly appreciated, and we look forward to assisting you in the future.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI've recently sold my house in Stapleford. The whole process from start to finish was handled in a smooth and professional manner.
Debbie Marlow was the wonderful lady that I had most of my contact with. She kept me informed and updated with all the information, but also put me at ease, making the stressful business of selling your home, not stressful at all.
Thank you to the whole team! I wouldn't hesitate in recommending you to anyone thinking of selling their property.
J Ward
Jo · 25 August 2023
Agent replied · 26 October 2024
Dear Jo W,
Thank you for your glowing review of Robert Ellis Estate Agents & Lettings Stapleford. We are thrilled to hear about your seamless experience with us during the sale of your house in Stapleford. Debbie Marlow is an invaluable member of our team, and we are delighted she could make the process smooth and stress-free for you. Your recommendation means the world to us.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI bought a property in Stapleford a couple of months ago, and although Robert Ellis were not dealing with my sale, they were dealing with my purchase. I wished we had the opportunity to sell with RE, as they were so quick and detailed in their updates, and Lorraine was fantastic in her approach! I can’t thank her enough for getting it over the line on completion day, and pushing things along when they needed pushing!
Jordan · 25 August 2023
Agent replied · 26 October 2024
Dear Jordan Matthews,
Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford was so satisfactory. Lorraine and the team take great pride in providing prompt and detailed service. Your appreciation truly motivates us to continue excelling in our service delivery.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLouise Jowett was very helpful, professional, friendly and a pleasure to deal with. She was knowledgeable about the property I viewed, was able to answer all questions, and gave an overall pleasent and relaxed viewing experience.
Shani · 10 April 2026
★★★★★ 5/5
GoogleA big thank you to Beth at the Stapleford branch, for all her help, professional support and friendly service.
I am pleased to say ,from the valuation with Nathan through to completion, everthing went smoothly and was completely hassle free.
Thanks again Robert Ellis Stapleford. I dont intend to move again, but I would not hesitate in reccommending them!
Helen · 25 July 2024
Agent replied · 26 October 2024
Dear Helen Holden,
Thank you for your exceptional review and kind words about Beth and Nathan. We are delighted to hear about your positive experience with our Stapleford branch and that the process was seamless and stress-free. Your recommendation means the world to us, and we're thrilled to have been a part of your journey. Thank you for choosing Robert Ellis Stapleford.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleRobert Ellis Stapleford, recently sold my late parents property. Throughout the whole process we were constantly kept up to date and nothing was too much trouble. Debbie Marlow and her team were very helpful and professional throughout the whole process and would not hesitate to use that branch again and highly recommend. Five stars!
Kevin · 12 October 2024
Agent replied · 26 October 2024
Dear Kevin Wright,
Thank you for your exceptional review. We are delighted to hear that you had a positive experience with Robert Ellis Stapleford. It's gratifying to know that Debbie Marlow and the team provided helpful and professional service throughout the sale of your late parents' property. Your recommendation and five-star rating are greatly appreciated. We look forward to assisting you again in the future.
Kind regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLouise Jowett was welcoming and friendly from our first meeting. We felt looked after and listened to throughout the appointment. We look forward to any future meetings we have with Louise and any of the team.
Lizzie · 2 April 2026
★★★★★ 5/5
GoogleWe recently used Robert Ellis to sell our house. We had the amazing Debbie as our estate agent. Our house move was tricky with a few issue along the way, but Debbie really took the stress out of it for us. She was always happy to help with any of our queries and guided us through the process. Debbie was friendly, polite and always got back to us quickly. We would recommend Robert Ellis to others looking at selling / buying.
Thank you so much Debbie!
Sarah & Tom
Sarah · 2 January 2025
★★★★★ 5/5
GoogleAppointed Robert Ellis to deal with the sale of my property as they were a known company in my local area and they had been recommended by a friend and neighbour. Found the whole process to be easy and secured a sale within a week.
The contract for sale did become extended but the whole team kept me informed and in particular Debbie was very upbeat and a fantastic liason throughout.
Thank you
Jason
Jason · 25 August 2023
Agent replied · 26 October 2024
Dear Jason Peters,
Thank you for your outstanding review of Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that your experience with us, particularly with Debbie, was positive and streamlined. Your kind words and trust, based on local recommendations, are greatly valued. It is gratifying to know that we could meet your expectations and facilitate a successful sale. Your feedback reinforces our commitment to exemplary service.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleMy family has relocated from Hong Kong to Stapleford, UK for 2 months. With the great help of Millie from Robert Ellies, we have managed to set up a nice new home for my two kids. Although we know little about renting in UK, Millie is dedicated to help us in a professional and fair manner. It's lucky to have Millie and Robert Ellies with us to start the new page in UK.
Pang · 25 August 2023
Agent replied · 26 October 2024
Dear Pang Keith,
Thank you for your glowing review and for sharing your relocation experience. We are thrilled to hear that Millie provided you with exceptional support in establishing your new home in Stapleford. Your kind words motivate us to maintain our commitment to professionalism and fairness. We are delighted to be a part of your journey and wish your family all the best in this new chapter.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI approached Robert Ellis estate agents in September to rent my property in Eastwood. Within a week and a half my house was up for rent and had tenants move in. It was a swift and easy process. Wendy west & Millie Sutton were lovely also they was highly professional and got me through the process with ease. I would highly recommend Robert Ellis estate agents. Thankyou very much Wendy and Millie.
Daniel · 25 August 2023
Agent replied · 26 October 2024
Dear Daniel Conway,
Thank you for your glowing review. We are thrilled to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford was swift and seamless. Wendy West and Millie Sutton are indeed exemplary professionals, and we are pleased they could assist you efficiently. Your high recommendation is much appreciated and reaffirms our commitment to excellence. We look forward to serving you again in the future.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleRyan Troth-Humphreys was professional, responsive, and made the whole process of moving into our new flat smooth and stress-free. Communication was clear throughout, and they were always happy to answer any questions.
Antonio · 9 April 2026
★★★★★ 5/5
GoogleRobert Ellis in Stapleford are more than a business who helps you to sell /buy a home they also care passionately about the local community they are part of, and go above and beyond in their support for the local community. We are so very grateful for the kindness and support Nathan and his team at Stapleford have given our parent school support group this past year. Thank you so much.
Joanne · 25 August 2023
Agent replied · 26 October 2024
Dear Joanne Parsons,
Thank you for your kind words and for taking the time to share your wonderful experience with Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that Nathan and the team made a positive impact on your parent school support group. Supporting our community is at the heart of what we do, and your acknowledgment is truly appreciated. We look forward to continuing our partnership.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLorraine at Robert Ellis was been AMAZING!⭐️⭐️⭐️⭐️⭐️
Due to issues out of our for control and bumps in the road over a long 10 month process, Lorraine was our constant rock throughout. She gave us reassurance, keep us updated, held our hand along an unfamiliar path, and made our dream home a reality. She has genuinely been a huge cog in changing our lives and we cannot thank her enough.
Layla · 25 August 2023
Agent replied · 26 October 2024
Dear Layla Wall,
Thank you for your outstanding review. We are delighted to hear about your positive experience with Lorraine at Robert Ellis. Her dedicated support throughout your journey exemplifies our commitment to exceptional customer service. We understand how vital it is to have a reliable partner during such significant life changes, and we are thrilled to have been part of making your dream home a reality. Your kind words affirm our efforts and inspire continued excellence.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLouise Jowett was friendly warm and welcoming on our viewing! Louise was helpful with our queries and questions and also provided some good advice as we are first time buyers!
Hannah · 11 April 2026
★★★★★ 5/5
GoogleLouise Jowett - Louise was friendly, helpful and punctual on our recent viewing of 10 Cloud Avenue, Stapleford, really nothing more she could do to make it a good experience!
Carl · 9 April 2026
★★★★★ 5/5
GoogleDuring an extremely stressful move and within a short time limit, Amy Sanderson did everything she could to get us moved into a property. From the beginning it was constant communication between finding properties, booking viewings and then getting a few interactions with possible landlords. She really did go out of her way to make sure that I got into the property I am at now.
Extremely responsive and one of the best letting agents I have ever met. Thank you Amy
Abbie · 25 August 2022
Agent replied · 26 October 2024
Dear Abbie Wardle,
Thank you for your generous review. We are delighted to hear about your positive experience with Amy Sanderson during your move. Providing exceptional service and ensuring successful transitions for our clients are top priorities at Robert Ellis. Your feedback is immensely valuable and will be shared with Amy and our team. We look forward to continuing to serve you with the same dedication.
Sincerely,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleCurrently looking to rent a property ... Completely new to the area. Enquired into a property with Alex who went above and beyond to help fit us in for a viewing as we aren't local yet and we were travelling from London as a one off. Alex was so kind on the telephone and really helped us with some local advice too.
We met Amy for our viewing and she was also just so lovely. Friendly and so kind in the short time we spent with her. Made us feel welcomed to the area and again gave us some information on the surrounding area too.
Thank you ladies.PositiveResponsiveness, Quality, Professionalism
Hollie · 25 August 2022
Agent replied · 26 October 2024
Dear Hollie Vallis,
Thank you for taking the time to share your positive experience with us at Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that Alex and Amy were able to assist you effectively during your property search and made you feel welcome. Your kind words about their professionalism and responsiveness are truly appreciated. We are committed to providing excellent service and are pleased to have met your expectations.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleBUYING: Beth at Robert Ellis Stapleford was absolutely fantastic during our purchase, kept us updated even though we were really impatient (!), organised contractor quotes for us and helped us correspond with the seller. She made the experience much less stressful than it would otherwise have been. We have had terrible experiences with Robert Ellis Long Eaton to the point where we were actively ruling out potential properties because they were listed with Robert Ellis (!) But the Stapleford branch is nothing like the Long Eaton branch! Our experience with the Stapleford branch has been amazing :)
LETTING: Amy was amazing and sorted my property being let within a matter of days. She handled complications with the certification process quickly on my behalf, liaised regularly with the tenants, and was great to deal with. I've had nothing but good experiences with the Stapleford branch and I'm so pleased that I chose them to let and manage my property. Wendy, Amy, and Millie have all been friendly, helpful and efficient throughout.
Hayley · 25 August 2022
Agent replied · 26 October 2024
Dear Hayley Kinsey,
Thank you for your outstanding review. We are thrilled to hear that Beth made your buying experience seamless and that our Stapleford team, including Amy, Wendy, and Millie, provided exceptional service, both in purchasing and letting. Your kind words and recognition of our team's efforts are greatly appreciated. It's gratifying to know that your experience with us was positive and sets us apart.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI would like to recognise the hard work by the staff of Robert Ellis and thank them for their hard work and good humour.
Over the years I and my husband have had many dealings with the company and the staff are without fail personable and professional.
Millie has recently worked hard on my behalf with regards to a tenancy and is currently working on another for a family member and she has been and continues to be both professional and a pleasure to liaise with.
Many thanks to Millie and all of her colleagues.
Rachel · 25 August 2022
Agent replied · 26 October 2024
Dear Rachel Smedley,
Thank you for your glowing review and for recognizing the dedication and professionalism of our team at Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear about your positive experiences over the years and the commendable work Millie has done for you and your family. Your kind words affirm our commitment to excellence and customer satisfaction.
Robert Ellis Estate Agents & Lettings Stapleford
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