5/5
GoogleI have worked with a couple of Agencies but Reeds Rains simply stands out. Thanks for the wonderful experience.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 October 2024
Jindu thanks so much.
Trusted Agent profile · Nottingham
Reeds Rains Nottingham reviews
★★★★★
2,223 reviews across 3 platforms
36 Upper Parliament Street, Nottingham, NG1 2AG, NG1 2AG
Reeds Rains's office in Nottingham, at 36 Upper Parliament Street, is rated 3.8 out of 5 across 2,223 reviews on three platforms, including 200 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Reeds Rains won in 2026.
200
Reviews on Google
This office
6
Reviews on Facebook
This office
2,017
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Google5/5
TrustpilotStunning Service from Bamber Bridge!
The team at Bamber Bridge have been exceptional - the work that Donna Hargreaves has put in over the last few months has been incredible, special mention to her and also Alison Whiteside - thanks to them, I have the home that I wanted, and I couldn’t be more grateful!
1/5
TrustpilotI would rate 0 if I could
I would rate 0 if I could. Absolutely horric dealings with this company in teesside. I would never ever recommend this company. All they try and do is silence you as well when speaking out
1/5
TrustpilotBad communication with stupid…
Bad communication with stupid procedure. i didnt have problems with different agencies and i dont know why they making it so hard to make a deal with them. dont buy/rent with them!!!
Agent replied · 29 October 2024
Dear Greg,Unfortunately our referencing is dealt with by an external company and the procedure and criteria is set by them. We explained the procedure to you in order to avoid you paying fees which would have been non-refundable in the event of the referencing being declined. If you wish to discuss any further, please get in touch. Ian Jordan, Letting Manager.
5/5
TrustpilotThe St Helens branch
The St Helens branch have been extremely helpful throughout the entire process of me finding a new rental property, I was updated at every stage. I have spoken to several different agents over the last few weeks and it was nice to speak to an agent who actually cared.
5/5
TrustpilotService very good especially as covid…
Service very good especially as covid was a nightmare have bought and sold 3 houses in the last 10 years and we went with reads rains as we like the professional and honest approach of the manager tom brown and its good to have someone in the end of the phone that knows their job
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish highly recommend Frank Nicholson senior mortgage advisor thank you
5/5
TrustpilotI am happy to say that they are really…
I am happy to say that they are really experienced n help to buy n sell the property without any difficulties.
5/5
TrustpilotI have recently moved into a rental…
I have recently moved into a rental property with Reeds Rains Blackpool. Following the viewing, the girls in the office were great and kept me updated throughout. I got my keys on Friday and couldn’t be happier to be in my new home! Thanks again.
5/5
TrustpilotExcellent service 👏
Very professional staff. Nothing too much trouble. Helpful with all queries I raised. Would recommend.
Agent replied · 29 October 2024
Thank you for your 5 star review!
5/5
TrustpilotTwo houses sold within two weeks if…
Two houses sold within two weeks if valuation and listing.Full support and guidance from valuation until completion
1/5
TrustpilotDo not use their services
Do not use their services! This is a warning.They are sloppy and ill managed. They will screw you over.
Agent replied · 29 October 2024
Hello Elske,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotAll viewings were handled by Reeds…
All viewings were handled by Reeds Rains, which was great as we both work full time and have limited free time.
1/5
TrustpilotTerrible
Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever
Agent replied · 29 October 2024
Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains
5/5
TrustpilotSmooth and easy process - very professional
We have just bought and then rented out a house through Reeds Rains in Acomb.The process with them has been smooth and problem free, despite what’s been going on with Covid and also us living overseas. Jordan and Alex have been super helpful and professional, can’t fault them at all.Thank you for all your hard work guys!
5/5
TrustpilotThank you Reeds Rains
I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.
5/5
TrustpilotHelpful
Keeping us informed through out our sale, not completed yet but very happy so far.
Agent replied · 29 October 2024
Thank you
5/5
TrustpilotReeds Rains very helpful
Reeds Rains very helpful, was there every step of the way through helping me buy my first house I highly recommend.
5/5
TrustpilotMy wife and I have several properties…
My wife and I have several properties that we rent and this was our first experience of using Reeds Rains. It will not be the last. Viewings organised very well with good notifications, vetting process clearly robust, smooth handling of all aspects. Excellent from all the team including Zoe and Scarlett.
5/5
TrustpilotNatalie was super helpful towards me
Natalie was super helpful towards me - thank you !
5/5
TrustpilotA wonderful experience
The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.
5/5
Trustpilotthe staff is great and very efficent…
the staff is great and very efficent and helpful
Agent replied · 29 October 2024
Great to read your review <3
3/5
TrustpilotGreat first impression but service was…
Great first impression but service was very poor. Lack of information and feedback I had to keep chasing up. Disappointed with photos. Went in branch to discuss price decrease. Was left to stand over desk no chairs provided or beverage offered. Make to feel uncomfortable
5/5
TrustpilotHazel Grove
Laura went above and beyond for us to secure a lovely property to rent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Reeds Rains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Reeds Rains Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
Questions about Reeds Rains Nottingham
Has Reeds Rains won any awards?
Yes. Reeds Rains Nottingham won Trusted Agent in The Trusted Agent 2026 awards.
