Trusted Agent profile · Nottingham
★★★★★
2,223 reviews across 3 platforms
36 Upper Parliament Street, Nottingham, NG1 2AG, NG1 2AG
Reeds Rains's office in Nottingham, at 36 Upper Parliament Street, is rated 3.8 out of 5 across 2,223 reviews on three platforms, including 200 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Reeds Rains won in 2026.
200
Reviews on Google
This office
6
Reviews on Facebook
This office
2,017
Reviews on Trustpilot
Business-wide
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
1/5
TrustpilotHorrible
Horrible, very unprofessional very tricky. THEY ARE HORRIBLE. Asking for holding depozit, after credit check went wrong they refuze to send the money back, avoid this agenty. Most horrible services ever.
Hi,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotReeds Rains Hartburn
Reeds Rains Hartburn Exceptional service from a lovely, friendly and helpful staff team. They helped me through the sale of my mum’s house on behalf of myself and my brothers. Very empathetic at an extremely emotional time.I can’t thank them enough.
5/5
TrustpilotThe staff at Reeds Rains are an extremely professional team.
The team are all very professional, especially the manager at the Quay branch. The shop space is in a prominent location so there were lots of viewings, in addition to the online service which led to offers with a quick sale. I am very pleased with their performance.
1/5
TrustpilotBeen waiting weeks to get my window…
Been waiting weeks to get my window fixed and nothing even when fitted wasn't done right paying out all my money on gas and electricity to keep house warm absolutely useless Bamber bridge or Chorley
Hi Thomas - let me know which branch you are dealing with and I will chase this up for you.
5/5
TrustpilotExcellent estate agents
I used Neil at Reeds Rains coventry to sell my houseHim and his team were very efficient in ensuring that potential buyers had checked the specs prior to viewing resulting in a successful sale :)
5/5
TrustpilotThanks to Connor for great customer…
Thanks to Connor for great customer service - much appreciated, Anna
5/5
TrustpilotReeds Rains Congleton
I have visited Reeds Rains Congleton on several occasions. The staff are always friendly and helpful, nothing is too much trouble!
Thank you for your review, I will pass on to the branch
5/5
TrustpilotLiz at reeds rains Dinnington fantastic…
Liz at reeds rains Dinnington fantastic service and support from start to finish.Proffesional, approachable and knowledgeable. Thank you Liz
5/5
TrustpilotExcellent, professional service
I was selling my late Father's house. From beginning to end I found Reed Rains in Chesterfield professional and helpful. They gave me weekly updates on viewings and feedback following viewings. They made a difficult time much easier.
1/5
TrustpilotWidnes office.
Widnes office.Incompetent rude staff.Extortionate prices.Try Academy £895,Inc Strike free Reeds Rains average £2000k.Thanks for your reply.I have provided evidence to support my feedback via Trustpilot. My evidence is verified.Thanks.
Hi Margret,We are sorry that you have not been pleased with Reeds Rains, customer service is paramount importance to us. We don’t believe that you have sold a property through Reeds Rains. Please contact widnes@reedsrains.co.uk so we are able to look into this issue further.Kind regards,Reeds Rains, Widnes
5/5
TrustpilotA very professional service
A very professional service, from the initial meeting and valuation through to a successful sale. We were kept fully informed throughout the whole process. Jack the manager was quick to sort out any queries or questions. Highly recommend Reeds Rains estate agents to family and friends.
1/5
TrustpilotOssett branch wakefield
Ossett branch wakefield. Offered asking price for a property never heard from agent back. I rang over a week later to ask about feedback ,they said they had higher offer amd accepted never even asked us if we wanted to offer more. lost the house we wanted. very poor agent if you are buying or selling a house.
5/5
TrustpilotMacclesfield branch
Sue and her colleagues from macclesfield have all been lovely. Very accommodating, professional and friendly. It has been a great experience dealing with them and reassuring to have a cheery positive person at the end of the line during what can sometimes be a stressful process.Many thanks to you and the team :)
5/5
TrustpilotGood market price
Good market price, sold with in a couple of weeks, good communication for viewings, , top class. Will use again.
Thank you for your lovely review.
5/5
TrustpilotAmazing service got the property from…
Amazing service got the property from them and they done a fantastic job very happy and purchase few properties from them in future
5/5
GoogleLianna and Raj have helped me to find tenants for rental properties in Nottingham for three years now. They have always been professional to deal with, and keep the properties well maintained. Thank-you!
The greatest compliment you could offer us is a review on our Google+ Local page. Each review is both read and appreciated by our whole team. Thanks so much.
5/5
TrustpilotEllie in the St.Helens lettings team
I deal with Ellie in the letting team at St.Helens Reeds Rains, she helps me to organise EPC's for landlords on the rental properties. She is always extremely helpful and a credit to the branch.I also used Mike the mortgage advisor at St.Helens Reeds Rains for my first home purchase. He was absolutely brilliant and would highly recommend him.
5/5
TrustpilotReeds raines review
Reeds raines valued property in a professional manner showed interest in the property. Viewings managed well and seller kept up to date.
5/5
TrustpilotJust Brilliant
Really pleased with the whole of St Helens Team. Thank you for your professionalism and at the same time warmth. Brilliant Customer Service from Hayley, Callum, Ellie and Jordan.This was not always the case with Reeds Rains. Things have really been turned around. Even down to having an allocated person at head office.Well done all and thank you
5/5
TrustpilotFriendly professional common sense advice
All staff were very approachable i never had any problems getting in touch if they were not available when I phoned they returned call very quickly always friendly and dealt with marrority of my viewings very professional always on hand with common sense advice
5/5
TrustpilotExpert team & a pleasure to do business with.
Really pleasant, patient, knowledgeable & experienced staff. They dealt with multiple complexities calmly and efficiently.We are really grateful for their support throughout the sale process.
5/5
TrustpilotLara the sales agent was very helpful…
Lara the sales agent was very helpful and friendly. She has kept us up to date through the entire process!
5/5
TrustpilotReeds Rains
Reeds Rains They have been very informative and kept us up to date every step of the way so far. This is my first time selling a property and they have been helpful and made it a little easier.
5/5
TrustpilotThank you
Friendly helpful staff giving us the advice we needed to sell our property. Thank you.
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Reeds Rains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Reeds Rains Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
Yes. Reeds Rains Nottingham won Trusted Agent in The Trusted Agent 2026 awards.
